BMW 525i Complaints

438 consumer complaints on file.

#10854560April 9, 2016
ELECTRICAL SYSTEM, EXTERIOR LIGHTING
MAIN HEADLIGHT FAILURE DURING NIGHT DRIVING CAUSE BY ELECTRICAL SHORT CIRCUIT, DUE TO HEADLIGHT INTERNAL ELECTRICAL WIRING INSULATION FAILURE. INTERNAL ELECTRICAL WIRING INSULATION SEEMS NOT TO MEET SAE, NEC, ASME, ETC. CODES AND STANDARD FOR THE USES, LIKE ENGINE ELECTRICAL WIRING, SUBJECT TO HEAT EXPOSURE FROM HEADLIGHT BULB GENERATION. MAJOR SAFETY ISSUES CAN RESULT FROM SUDDEN HEADLIGHT FAILURE WITHOUT PREVIOUS NOTICE, WHICH CAN CAUSE ACCIDENT AT DARK ROADS. HEADLIGHT FAILURE OCCURS WHILE DRIVING IN A DARK ROAD AT NIGHT.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10854213April 7, 2016
ELECTRICAL SYSTEM, SEATS
WHILE DRIVING MY 2004 BMW 525I, MY RIGHT HIP STARTED BURNING. FOLLOWED BY AN ODOR. WHEN I PULLED THE CAR OVER, I LOOKED TO MY RIGHT & ON THE BACK PORTION OF THE SEAT I NOTICED A BURN MARK. THE SEAT HEATER GOT SO HOT THAT IT BURNED MY BLOUSE TO THE SEAT. I SENT AN EMAIL TO BMW WHO RESPONDED THEY WOULD GET BACK TO ME AFTER ASKING ME TO SEND THEM MY VIN #, ALONG WITH PICTURES OF THE SEAT. I DID SO, AND AS OF TODAY NO ONE HAS GOTTEN IN TOUCH WITH ME. (?) AFTER PURCHASING THE CAR BRAND-NEW IN 2004 THIS SAME SITUATION HAPPENED TO THE PASSENGER SEAT IN 2005-06. THE SEAT LITERALLY CAUGHT ON FIRE WITH MY MOTHER SITTING IN IT. THE DEALERSHIP WHERE I PURCHASED THE CAR IN MASSACHUSETTS RESPECTFULLY DID THE RIGHT THING AND REPLACED IT, "IMMEDIATELY" FOR ME. ~ IT IS INCOMPREHENSIBLE, THAT A COMPANY SUCH AS "B-M-W" IS NOT ONLY NOT STANDING BEHIND THIS ONGOING ISSUE, BUT REFUSES TO GET BACK IN TOUCH WITH THE CONSUMERS TO COME TO SOME RESOLUTION OF THEIR INFERIOR & DAMAGED PRODUCT. WHICH AT SOME POINT, WILL CAUSE BODILY HARM AND POSSIBLY GIVE SOMEONE THIRD DEGREE BURNS. MAYBE IT WILL TAKE A SERIOUS INJURY OR DATELINE NBC TO RUN AN UNDERCOVER PROGRAM, BEFORE BMW MANUFACTURERS SMARTEN UP & FIX THIS UNACCEPTABLE ISSUE WITH A FEATURE WE ALL PAID EXTRA TO HAVE... THE COLD WEATHER PACKAGE. ~IN CLOSING; I WAS ONCE TOLD BY OTHER OWNERS I WOULD NEVER GO BACK TO ANY OTHER CAR ONCE I OWNED A BMW. I HONESTLY CAN SAY THIS EXPERIENCE HAS CHANGED MY OPINION OF THAT. BMW CUSTOMER SERVICE IS OUTSTANDING UNTIL THE WARRANTEES ARE GONE AND UNTIL THERE ARE NO MORE RECALLS. AT LEAST AT THE CORPORATE LEVEL. YOU HAVE A BETTER CHANCE GOING BACK INTO THE DEALERSHIP WHO WELCOMES & VALUES YOUR CONTINUED BUSINESS! WHAT A DISAPPOINTMENT FROM SUCH A HIGH END MANUFACTURER.
Crash:
No
Fire:
Yes
Injuries:
0
Deaths:
0
#10852953April 1, 2016
AIR BAGS
TL* TAKATA RECALL. THE CONTACT OWNS A 2003 BMW 525I. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 15V318000 (AIR BAGS) AND STATED THAT THE PART WAS NOT AVAILABLE WITHIN A REASONABLE TIME FRAME TO SCHEDULE THE RECALL REPAIR. THE DEALER DID NOT GIVE A SPECIFIC DATE FOR WHEN THE PART WOULD BECOME AVAILABLE. THE CONTACT WAS NOT EXPERIENCING A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE. UPDATED 05/11/16*LJ *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10837430February 22, 2016
AIR BAGS
TL* THE CONTACT OWNS A 2005 BMW 525I. THE CONTACT STATED THAT WHILE DRIVING AT AN UNKNOWN SPEED, THE FAULT IN PASSENGER RESTRAINT SYSTEM DISPLAYED ON THE INSTRUMENT PANEL. THE VEHICLE WAS TAKEN TO THE DEALER WHERE IT WAS DIAGNOSED THAT THE FRONT PASSENGER SIDE AIR BAG SENSOR NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE AND STATED THAT THE VIN WAS NOT INCLUDED IN NHTSA CAMPAIGN NUMBER: 08V384000 (AIR BAGS). THE FAILURE MILEAGE WAS 115,712. UPDATED 04/22/16*LJ *JS
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10836455February 16, 2016
ENGINE
SINCE 2012, THE NIGHTMARES BEGIN WITH TRYING TO GET MY 525I SMOGGED, FROM WEBER BMW FRESNO UNDER A WHOOPING $500.00. EVERY TIME THE SMOG IS DUE WHICH IS EVER 2-YRS THE SERVICE ENGINE LIGHT COMES ON.... AND BMW GIVES YOU THE CODE YOU REPLACE WHAT THE CODE SAYS AND THEN GUESS WHAT THE LIGHT COMES BACK ON THEY KEEP CHARGING YOU A DIAGNOSTICS CHARGE OF $130.00 EACH TIME AND WHEN YOU GET TO $500.00 THEY NOW KNOW WHAT THE PROBLEM IS WHICH WILL COST YOU AROUND $1000.00 OR SO. BMW GAVE HIM A CODE FOR $130.00, HE MADE THE REPAIR BASED ON THEIR INFORMATION AND GUESS WHAT IT DIDN'T PASS SMOG. SO, MY MECHANIC TOOK IT BACK, SERVICE ADVISER NOT IN WHO HANDLED THE CAR THE FIRST TIME SO THEIR IS ANOTHER DIAGNOSTICS FEE OF $130.00, MY MECHANIC TELLS THEM FINE JUST SMOG IT. WELL IT'S BEEN TWO WEEKS WITH THE BMW SERVICE CENTER, THEY CLAIM TO NOT KNOW WHAT THE PROBLEM IS BUT THEY NEED AUTHORIZATION NOW FOR ADDITIONAL DIAGNOSTICS WHICH WOULD BRING THE TOTAL TO $520.00, AND YOU GUESSED IT THE CAR STILL HASN'T PASSED SMOG. I CALLED TO SPEAK TO THE SERVICE MANGER ON 2/11, FOR ASSISTANCE AND OF COURSE HE IS GOING TO LOOK INTO IT AND CALL ME BACK. MY MECHANIC SAYS HE WAS LAST INFORMED THIS SAME THING BY THE SERVICE MANAGER BUT THE SERVICE ADVISER SAID HE WOULD NEED AUTHORIZATION TO PROCEED WITH THE CHARGE OF $520.00 IN ORDER TO DO ANOTHER DIAGNOSTICS?? ...WHEN IN FACT ALL THEY DO IS RAKE UP FALSE CHARGES AND CODES BASED ON THE MILEAGE OF YOUR VEHICLE, YOU CAN FORGET THE FACT THAT YOU KEEP UP THE MAINTENANCE ON YOUR VEHICLE, IT WON'T MATTER WHEN THE TIME COMES TO GET YOUR VEHICLE SMOG BE PREPARED TO BE SCAMMED BY WEBER BMW IN FRESNO.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10825114February 9, 2016
AIR BAGS
TL* TAKATA RECALL. THE CONTACT OWNS A 2003 BMW 525I. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 15V318000 (AIR BAGS); HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10824768February 8, 2016
AIR BAGS, SEAT BELTS
I PURCHASED A USE 2004 BMW 525I AND WITHIN 2 DAYS THE A MESSAGE CAME UP INDICATING PASSENGER SIDE AIRBAG/SEAT BELT ISSUE, REMAIN USING YOUR SEAT BELT BUT SEE YOUR NEAREST BMW CENTER.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10824029February 3, 2016
AIR BAGS
TL* THE CONTACT OWNS A 2003 BMW 525I. THE CONTACT RECEIVED A RECALL NOTIFICATION FOR NHTSA CAMPAIGN NUMBER: 15V318000 (AIR BAGS) AND STATED THAT THE PART NEEDED WAS UNAVAILABLE TO PERFORM THE RECALL REPAIR. THE MANUFACTURER WAS NOTIFIED OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. PARTS DISTRIBUTION DISCONNECT.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10824040February 3, 2016
AIR BAGS, SEAT BELTS
WHEN THE BATTERY WAS CHANGED IN THE CAR, THE PASSENGER RESTRAINT SYSTEM FAILURE LIGHT CAME ON. THE VEHICLE WAS NOT IN MOTION, NOR HAS IT BEEN IN ANY KIND OF WRECK. AN AIRBAG LIGHT AND PASSENGER RESTRAINT LIGHT IS NOW ON. BMW SAYS IT IS NOT UNDER RECALL.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10822225January 26, 2016
AIR BAGS, SERVICE BRAKES
I EXPERIENCED A ROUGH IDLE WHILE PARKED OR STOPPED AT LIGHT. INDEPENDENT MECHANIC SAID THERE WAS A VAC LEAK ASSOCIATED WITH THE BRAKE VAC PUMP WHICH COULD CAUSE BRAKE DAMAGE AND/OR FAILURE. BMW STATED THAT THE RECALL FOR THIS PROBLEM WAS VIN SPECIFIC. #2 PASSENGER RESTRAINT AND AIR BAG LITE ARE ON, SAME ANSWER FROM BMW.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10821004January 19, 2016
AIR BAGS
WHILE DRIVING WITH A PASSENGER, THE PASSENGER WARNING SENSOR ILLUMINATED. AN INDEPENDENT MECHANIC VERIFIED THAT THE SENSOR IS BAD. I CALLED BMW NORTH AMERICA CONCERNING THE VOLUNTARY RECALL CAMPAIGN #08V384000, BUT THEY SAID MY SPECIFIC VIN WAS NOT INCLUDED IN THIS RECALL THAT COVERED MY MODEL, MANUFACTURE DATE AND THIS SPECIFIC ISSUE. THE CAR HAS NOT BEEN FIXED. FAILURE MILEAGE WAS AT 94,400 MILES.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10820013January 13, 2016
AIR BAGS
I OWN A 2005 BMW 525I. WHILE DRIVING AT AN UNKNOWN SPEED, THE PASSENGER SIDE AIR BAG AND PASSENGER SIDE SEAT BELT WARNING LIGHTS ILLUMINATED. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC, WHO DIAGNOSED THAT THE PASSENGER SIDE OCCUPANCY SEAT SENSOR NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE WHICH SAID IT WAS NOT COVERED UNDER A RECALL. THE FAILURE MILEAGE WAS APPROXIMATELY 140,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10811528December 21, 2015
AIR BAGS
TL* THE CONTACT OWNS A 2006 BMW 525I. THE CONTACT STATED THAT WHEN THE VEHICLE WAS STARTED, THE PASSENGER SIDE AIR BAG WARNING LIGHT ILLUMINATED. THE VEHICLE WAS TAKEN TO THE DEALER WHERE IT WAS DIAGNOSED THAT THE AIR BAG SENSOR NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE AND THE VIN WAS NOT INCLUDED IN NHTSA CAMPAIGN NUMBER: 13V564000 (AIR BAGS). THE FAILURE MILEAGE WAS 40,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10810930December 17, 2015
AIR BAGS
TL* THE CONTACT OWNS A 2006 BMW 525I. THE CONTACT STATED THAT THE PASSENGER SIDE AIR BAG LIGHT REMAINED ILLUMINATED ON THE VEHICLE. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE FAILURE MILEAGE WAS 162,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10790450November 15, 2015
AIR BAGS
AIR BAG RESTRAINT SYSTEM FAILURE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10789115November 8, 2015
ELECTRICAL SYSTEM, VEHICLE SPEED CONTROL, STEERING
WHILE I WAS DRIVING ON A STREET ROAD MY STIRRING WHEEL GOT STUCK AND I LOST CONTROL OF MY CAR SWERVED INTO OTHER LANE AND NEARLY CAUSED AN ACCIDENT. I PUSHED THE WHEEL BACK HARD AND BOUGHT MY CAR ON THE SIDE OF THE ROAD . A MECHANIC FOUND THAT NEARLY TWO INCHES OF WATER HAD ACCUMULATED IN THE TRUNK OF MY CAR, THE WATER DAMAGE CAUSED ELECTRICAL FAILURE MAKING THE CAR TO BECOME INOPERABLE. BY SHODDY CONSTRUCTION. THE MODULES, ARE INSTALLED IN THE SPARE TIRE WELL AND INSUFFICIENTLY PROTECTED FROM MOISTURE, MAKING THEM ESPECIALLY PRONE TO WATER DAMAGE THAT CAN BE CAUSED THROUGH THE NORMAL AND ORDINARY USE OF THE VEHICLE. MY LIFE WAS PUT IN DANGER BECAUSE OF THIS SHODDY CONSTRUCTION BY BMW. WHEN I NOTIFIED THEM, THEY DENIED AND REFUSED TO PAY OR FIX. THEY LITERALLY PUT MY LIFE AS WELL AS OTHER DRIVERS LIFE IN DANGER, BECAUSE MY CAR SWERVED UNCONTROLLABLY.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10779991October 6, 2015
ENGINE
RETURNING HOME FROM A TRIP TO THE GROCERY, CAR RUNNING FINE, TURNED INTO MY DRIVEWAY, HEARD A NOISE , ENGINE STOPPED RUNNING. HAD THE CAR PULLED TO MY GARAGE,, I AM A DIESEL ENGINE REBUILDER SO I DO KNOW ENGINES. I LOOKED THE ENGINE OVER WITH THE HOOD UP, DIDN'T REALLY NOTICE ANYTHING. GOT BACK IN THE CAR AND TRIED TO RE START THE ENGINE, IT ROLLED OVER FINE BUT NO START. I AGAIN LOOKED IN THE ENGINE AREA FOR ANY PROBLEMS. THEN I SAW IT. THE FRONT PULLEY AND CRANKSHAFT WAS CROOKED,, VERY VISIBLE CROOKED. I REACHED DOWN AND GRABBED THE END OF THE CRANKSHAFT AND IT IS BROKEN. NEVER EVER SEEN ANYTHING LIKE THIS. THE CAR ONLY HAS LIKE 71400.00 MILES ON IT. THIS COULD HAVE BEEN A VERY SERIOUS CONDITION IF I HAD BEEN ON THE HIGHWAY. BMW HAS MANY PROBLEMS WITH THEIR ENGINES. THIS IS CLEARLY A MATERIAL FLAW FOR A CRANKSHAFT TO BREAK. I HAVE BEEN READING LOTS OF STORIES ABOUT THEIR ENGINES FAILING OVER BAD MATERIALS USED IN BUILDING BMW ENGINES. I THINK BMW SHOULD FIX MY CAR UNDER A FACTORY RECALL AT NO COST TO ME. THIS CAR HAS COST ME TONS OF MONEY TO KEEP UP, AND I BABY THIS THING. ENGINE FAILED GOING NO MORE THAN 5MPH IN MY DRIVEWAY. AND YES IT WAS FULL OF OIL AND ALL FLUIDS. THE CAR LOOKS BRAND NEW. THANK YOU FOR ANY HELP ON THIS. [XXX] INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10780148October 6, 2015
ELECTRICAL SYSTEM
TL* THE CONTACT OWNS A 2004 BMW 525I. WHILE DRIVING APPROXIMATELY 35 MPH, THE VEHICLE STALLED WITHOUT WARNING. THE VEHICLE FAILED TO RESTART UNTIL AFTER REPEATED ATTEMPTS. THE FAILURE OCCURRED WHENEVER THE VEHICLE WAS IN OPERATION. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC WHO STATED THAT THE COMPUTERIZED SYSTEM NEEDED TO BE REPLACED. THE VEHICLE NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 130,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10779129October 1, 2015
AIR BAGS
TL* THE CONTACT OWNS A 2003 BMW 525I. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 15V318000 (AIR BAGS); HOWEVER, THE PART TO DO THE RECALL REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOT AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10764978September 18, 2015
ELECTRICAL SYSTEM, UNKNOWN OR OTHER
ON APRIL 11, 2015. I WAS TAKING MY VEHICLE TO MY MECHANIC TO GET IT SERVICED AFTER SITTING ALL WINTER. AS I WAS DRIVING I NOTICED SMOKE COMING FROM THE REAR OF THE VEHICLE. I PULLED OVER, COULD NOT LOCATE THE SOURCE. I CONTINUED TO MY MECHANIC. ONCE THERE WE OPENED THE TRUNK, WE NOTICED AND SMELLED SOMETHING BURNING. WE TOOK OUT THE TIRE AND NOTICED WATER IN THE WHEEL WELL, WHICH MADE AN ELECTRICAL COMPONENT SPARKING, SMOKING AND ON FIRE. I HAD THE VEHICLE TOWED TO BMW. THEY STATED THE WATER DAMAGED THE MICRO POWER MODULE. BMW PAID FOR THE REPAIRS, AND RELOCATED THE MODULE AWAY FROM THE WHEEL WELL. I FEEL WHERE IT WAS PLACED PREVIOUS WAS VERY DANGEROUS. IF I HAD ANY COMBUSTIBLE ITEM IN MY TRUNK MY BMW WOULD HAVE FULLY CAUGHT FIRE. BMW SHOULD RECALL ALL VEHICLE AND RELOCATION ANY ELECTRICAL COMPONENTS THAT CAN BE DAMAGED BY WATER, POSSIBLY CATCH FIRE. THIS IS VERY DANGEROUS
Crash:
No
Fire:
Yes
Injuries:
0
Deaths:
0

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