BMW 328i Complaints

2,583 consumer complaints on file.

#11013958August 9, 2017
AIR BAGS
TAKATA RECALL....HAVE NOT PROVIDED ANY CLOSURE DATE FOR REPLACEMENT
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11013748August 8, 2017
AIR BAGS
"TAKATA RECALL"
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11013385August 7, 2017
AIR BAGS
TL* TAKATA RECALL. THE CONTACT OWNS A 2008 BMW 328I. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V071000 (AIR BAGS); HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE CONTACT CALLED LAUDERDALE BMW (LOCATED AT 14800 SHERIDAN ST, PEMBROKE PINES, FL 33028) WHO STATED THAT THE PARTS WERE NOT AVAILABLE. THE MANUFACTURER WAS CONTACTED AND STATED THAT THE PART WAS UNAVAILABLE. THE VIN WAS UNAVAILABLE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. PARTS DISTRIBUTION DISCONNECT.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11013375August 7, 2017
AIR BAGS
TL* THE CONTACT OWNS A 2009 BMW 328I. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V071000 (AIR BAGS); HOWEVER, THE PARTS TO DO THE REPAIR WERE UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE CONTACT CALLED A LOCAL DEALER (BMW OF PEABODY LOCATED AT 221 ANDOVER ST PEABODY, MA 01960) WHO STATED THAT THE RECALL REMEDY PARTS WERE ON BACKORDER. THE MANUFACTURER WAS NOT NOTIFIED OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. PARTS DISTRIBUTION DISCONNECT.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11013413August 7, 2017
AIR BAGS
TL* TAKATA RECALL. THE CONTACT OWNS A 2008 BMW 328I. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V071000 (AIR BAGS); HOWEVER, THE PART NEEDED FOR THE REPAIR WAS NOT AVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE DEALER WAS NOT CONTACTED. THE MANUFACTURER WAS CALLED AND INFORMED THE CONTACT THAT THEY WOULD GET BACK TO HER. NO FURTHER ASSISTANCE WAS OFFERED. THE CONTACT HAD NOT EXPERIENCED A FAILURE. PARTS DISTRIBUTION DISCONNECT.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11013418August 7, 2017
AIR BAGS, ELECTRICAL SYSTEM, ENGINE
TL* THE CONTACT OWNS A 2011 BMW 328I. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 13V044000 (ELECTRICAL SYSTEM). THE VEHICLE WAS REPAIRED BY THE DEALER (LITTLE ROCK BMW IN LITTLE ROCK, AR). AFTER THE REPAIR, THE VEHICLE BEGAN EXPERIENCING A LOSS OF POWER. THE CONTACT CALLED THE DEALER BACK, BUT THE DEALER DID NOT TAKE RESPONSIBILITY FOR THE FAILURE. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE AND REFERRED THE CONTACT BACK TO THE DEALER. ADDITIONALLY, THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBERS: 14V176000 (ENGINE AND ENGINE COOLING) AND 16V071000 (AIR BAGS). THE FAILURE MILEAGE WAS APPROXIMATELY 105,000. PARTS DISTRIBUTION DISCONNECT.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11012897August 4, 2017
FUEL/PROPULSION SYSTEM
TAKATA RECALL: THE CAR WHILE BEING DRIVEN WILL JUST STALL ALL POWER IS LOST, AND THEN AFTER ABOUT 30 MINUTES IT WILL START BACK UP. IT IS HARD TO HAVE IT REPAIRED BECAUSE IT IS NOT DISPLAYING THE ISSUE WHEN THE MECHANIC LOOKS AT IT. BUT IS SHOWS AN ERRORS CODE OF FUEL PUMP OVER HEATING. I HAVE HAD ALL SEVERAL REPAIRS DONE AND NOTHING HELPS. I CAN'T JUST KEEP DUMPING MONEY IN TO SEE IF THIS MIGHT ELIMINATE THE ISSUE. I SEE THIS HAS BEEN A PROBLEM WITH A NUMBER OF BMW MODELS. I CAN NOT SAFELY DRIVE THE CAR OR SELL IT, IT COULD CAUSE A HORRIFIC AUTO ACCIDENT. I BELIEVE IT IS AN ISSUE INVOLVING SOME PART OF THE FUEL PUMP SYSTEM. I HAVE SEEN RECALLS FOR SOME BMW MODELS WITH THESE ISSUE BUT NOT MINE. I HAVE HAD IT IN THE SHOP 5 TIMES SINCE APRIL
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11011918August 1, 2017
AIR BAGS
TL* TAKATA RECALL. THE CONTACT OWNS A 2007 BMW 328I COUPE. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V071000 (AIR BAGS). THE PARTS TO DO THE REPAIR WERE UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE CONTACT CALLED (804) 381-6041 (RICHMOND BMW, 8710 W BROAD ST, RICHMOND, VA 23294) WHERE IT WAS CONFIRMED THAT THE PARTS WERE NOT AVAILABLE FOR THE RECALL REMEDY. THE MANUFACTURER WAS NOTIFIED OF THE ISSUE AND WAS NOT ABLE TO CONFIRM WHEN THE PARTS WERE TO BECOME AVAILABLE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. PARTS DISTRIBUTION DISCONNECT....UPDATED 10/23/17 *BF THE CONSUMER STATED THE VEHICLE WAS REPAIRED. *JS
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11011741July 31, 2017
AIR BAGS
TL* TAKATA RECALL. THE CONTACT OWNS A 2009 BMW 328I. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V071000 (AIR BAGS); HOWEVER, THE PART NEEDED FOR THE REPAIR WAS NOT AVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE VEHICLE WAS TAKEN TO AUTO HERMANA BMW (LOCATED ON CALLE ACUARELA #106, CARRETERA 20 KLM 4.0, GUAYNABO, PR 00969). THE PARTS WERE UNAVAILABLE TO REPAIR THE VEHICLE. THE MANUFACTURER WAS NOT CONTACTED. THE CONTACT HAD NOT EXPERIENCED A FAILURE. PARTS DISTRIBUTION DISCONNECT. ...UPDATED 10/23/17 *BF THE CONSUMER STATED THE VEHICLE WAS REPLACED. *JS
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11011837July 31, 2017
EXTERIOR LIGHTING
MY REAR LEFT TAIL LAMP WARNING LIGHT CAME ON. WE CAN'T FIGURE OUT WHAT IS WRONG AND ALL OF THE LIGHTS STILL WORK.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11010417July 24, 2017
SERVICE BRAKES
I WAS DRIVING 75 MPH ON THE INTERSTATE WHICH WAS THE SPEED LIMIT AND I VIVIDLY REMEMBER HAVING MY CRUISE CONTROL SET AT THAT SPEED, PLUS OR MINUS 2 MPH. I WAS DRIVING BEHIND A PICKUP TRUCK THAT WAS 8-10 SECONDS AHEAD OF ME. THE PICKUP TRUCK WASN'T EQUIPPED WITH CRUISE CONTROL LIKE MY BLACK 328I BMW WAS SO THEY (A COUPLE) WERE TRAVELING SLOWER THAN I WAS AT THAT TIME. SO AS MY VEHICLE APPROACHES 4 SECONDS AWAY FROM THEIRS TRAVELING 75MPH (+ OR - 2 MPH). THEY BRAKED TO CHANGE LANES FROM THE LANE WE WERE TRAVELING TOGETHER TO THE OTHER LINE SINCE IT WAS A TWO LANE HIGHWAY. THEY DIDN'T SLAM THEIR BRAKES, THEY LIGHTLY PRESSED THEM BECAUSE A THIRD VEHICLE THEY WERE WAITING TO PASS IN ORDER TO SAFELY SWITCH LANES AND GIVE ME THE RIGHT AWAY. QUICKLY, I REACTED BY BRAKING AS WELL AND I COULD FEEL A HYDRAULIC LOCK IN THE BRAKE PEDAL. ALMOST LIKE I WAS TRYING TO PUSH DOWN ON CEMENT AND MY PEDAL WASN'T ACTING NORMAL WHILE BREAKING BUT ONLY HALF BREAKING LIKE IT WAS FULLY APPLIED WHEN I WAS PRESSING FIRMLY. I'M CONVINCED THAT THE VACUUM PUMP THAT SUPPLIES BRAKE POWER ASSISTANCE MAY HAVE BEEN MECHANICALLY FAULTY AND/OR FAILING FOR REASONS ONLY A MECHANIC COULD UNDERSTAND. NOW, I'VE BEEN A DRIVER FOR MANY YEARS AND THIS WAS MY FIRST BMW SO I DIDN'T KNOW WHAT TO THINK OF IT. I BOUGHT IT FOR A GREAT DEAL AT A PRE-OWNED CHEVY DEALERSHIP THAT SAID IT WAS ASE CERTIFIED BY THEIR MECHANICS PRIOR TO SELLING IT TO ME. SO WHY DID THIS HAPPEN TO ME? I'M ONLY 27 YEARS OLD, WITH THREE CHILDREN AND I COULD HAVE BEEN SERIOUSLY INJURED OR WORSE. I'M VERY SHAKEN UP BY THE WHOLE SITUATION BECAUSE THE LOSS OF BREAKING POWER PROVOKED AN UNAVOIDABLE COLLISION THAT MAKES ME LOOK LIKE A RECKLESS DRIVER WHEN JUST WANTED THE CAR TO STOP. IT JUST APPEARED THAT I COULDN'T BRAKE ON TIME BUT IN ACTUALITY, THE CAR SHOULD HAVE BEEN RECALLED FOR THIS.
Crash:
Yes
Fire:
No
Injuries:
0
Deaths:
0
#11010218July 24, 2017
AIR BAGS
TL* TAKATA RECALL. THE CONTACT OWNS A 2011 BMW 328I. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V071000 (AIR BAGS) AND STATED THE DEALER DISCONNECTED THE COMMUNICATION SYSTEM, STATED THAT IT WAS NOT RELATED TO THE RECALL BUT THE AIR BAG WARNING LIGHT REMAINED ILLUMINATED WITH A CONSTANT "BEEPING" SOUND AFTER THE DEALERS ACTIONS. THE DEALER (HOLEMAN AUTOMOTIVE GROUP IN FORT LAUDERDALE, FL) DID NOT GIVE A SPECIFIC DATE FOR WHEN THE PART WOULD BECOME AVAILABLE. THE MANUFACTURER WAS CONTACTED AND COULD NOT PROVIDE AN ESTIMATED DATE FOR WHEN THE CONTACTS VEHICLE WOULD RECEIVE THE RECALL REPAIR. THE AIR BAG LIGHT REMAINED ILLUMINATED FOR MONTHS. THE FAILURE MILEAGE WAS UNKNOWN. PARTS DISTRIBUTION DISCONNECT.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11006430July 19, 2017
ENGINE
TL* THE CONTACT OWNS A 2011 BMW 328I. WHILE DRIVING APPROXIMATELY 65 MPH, THE VEHICLE STALLED WITHOUT WARNING. THE CONTACT ALSO STATED THAT THE VEHICLE FAILED TO START AND WAS STRANDED ON THE CENTER SHOULDER. THE VEHICLE WAS TOWED TO THE ONTARIO BMW DEALER (LOCATED ON AUTO CENTER DR IN ONTARIO, CA) WHERE IT WAS DIAGNOSED THAT THE VANOS BOLT UNDER THE VALVE ON THE CAMSHAFT FAILED AND NEEDED TO BE REPLACED. THE VEHICLE WAS NOT SERVICED DUE TO THE REPAIR FEES. THE VIN WAS NOT INCLUDED IN NHTSA CAMPAIGN NUMBER: 14V176000 (ENGINE AND ENGINE COOLING). THE MANUFACTURER WAS NOTIFIED OF THE FAILURE AND STATED THAT THE VEHICLE WAS NOT INCLUDED IN THE RECALL. THE MANUFACTURER ALSO STATED THAT THERE WAS AN EXTENDED WARRANTY FOR TEN YEARS AND THEY WOULD NEED TO CONTACT THE SERVICE MANAGER AT THE LOCAL DEALER TO VERIFY COVERAGE. THE APPROXIMATE FAILURE MILEAGE WAS 90,000. UPDATED 08/30/17*LJ THE CONSUMER STATED THE VEHICLE WAS TRADED IN. *JS
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11005945July 17, 2017
ENGINE
"VANOS SYSTEM RECALL" I ATTEMPTED TO START MY VEHICLE AND IT STALLED WHILE DRIVING. I CONTACTED A MECHANIC WHO STATED AFTER A DIAGNOSTIC TEST IT WAS DISCOVERED THAT MY VANOS BOLTS WERE DAMAGED. I ALSO DID MY RESEARCH AND DISCOVERED THAT BMW HAS AN NATIONWIDE RECALL ON A DEFECT IN THE VANOS UNIT HOUSING GROUP FOR THE YEARS 2010-2012. MY VEHICLE FALLS UNDER THIS BUT WHEN I ATTEMPT TO LOOK FOR MY VEHICLE RECALLS THERE IS NONE. PLEASE HELP ME WITH THIS ISSUE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11005409July 14, 2017
ENGINE
KNOWN PROBLEM VANOS BOLTS SHEERED OFF IN TO OIL PAD. BMW STATES MY CAR IN NOT IN THE RECALL WHEN IT APPEARS IT SHOULD BE. THE FAULTY ITEM FAILED RENDERING MY CAR USELESS. BUT BMW WILL NOT REPAIR FREE OF COST UNDER THE PART EXTENDED WARRANTY BECAUSE IT'S NOT A RECALL.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11005048July 13, 2017
AIR BAGS
TL* TAKATA RECALL. THE CONTACT OWNS A 2008 BMW 328I. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V071000 (AIR BAGS). THE VEHICLE WAS TAKEN TO SOUTH MOTORS BMW (LOCATED AT 16215 S. DIXIE HWY, MIAMI, FL 33157, TEL: (305) 256-2200) FOR THE RECALL REPAIR; HOWEVER, THE CONTACT WAS NOTIFIED THAT THE REPAIR WOULD TAKE MORE THAN ONE HOUR TO BE COMPLETED. THE SERVICE MANAGER INFORMED HER THAT THE PART WAS NOT AVAILABLE AND TO WAIT THREE WEEKS. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT CONTACTED. THE CONTACT HAD NOT EXPERIENCED A FAILURE. PARTS DISTRIBUTION DISCONNECT. UPDATED 09/06/17*LJ *CN
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11004852July 12, 2017
AIR BAGS
TL* THE CONTACT OWNS A 2008 BMW 328I. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V071000 (AIR BAGS); HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. BMW OF FORT PIERCE, FLORIDA WAS MADE AWARE OF THE RECALL AND STATED THAT THE PARTS WERE UNAVAILABLE. THE MANUFACTURER WAS NOT MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. PARTS DISTRIBUTION DISCONNECT.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11004941July 12, 2017
POWER TRAIN
DRIVING CAR ON FREEWAY, TRAFFIC SLOWED DOWN AND ENGINE STOPPED WITHOUT ANY PRIOR WARNING. CAR WOULD NOT RESTART. POSSIBLE ENGINE FAILURE. CAR HAS ABOUT 70,000 MILES. POSSIBLE RECALL # IS 14V176000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11004750July 12, 2017
AIR BAGS
TL* TAKATA RECALL. THE CONTACT OWNS A 2011 BMW 328I. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V071000 (AIR BAGS) HOWEVER, THE PART FOR THE RECALL REPAIR WAS UNAVAILABLE. THE CONTACT STATED THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE CONTACT CONTACTED THE GLOBAL IMPORTS BMW DEALER WHO INFORMED THE CONTACT THAT THERE WERE NO PARTS AVAILABLE. THE CONTACT HAD NOT EXPERIENCED ANY FAILURE. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE WHO INFORMED THE CONTACT THAT THE PARTS WOULD BE AVAILABLE AS OF JUNE 2017 HOWEVER, THE PARTS REMAINED UNAVAILABLE. PARTS DISTRIBUTION DISCONNECT.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11004756July 12, 2017
SEAT BELTS
TL* THE CONTACT OWNS A 2013 BMW 328I. THE CONTACT EXPERIENCED AN ISSUE WITH THE SEAT BELT LATCHING. THE VEHICLE WAS TAKEN TO NALLEY BMW OF DECATUR WHERE IT WAS DIAGNOSED THAT THE SEAT BELT BUCKLE WAS DEFECTIVE AND NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS APPROXIMATELY 75,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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