BMW 328i Complaints

2,583 consumer complaints on file.

#11101377June 12, 2018
ENGINE
CAR STARTED LOOSING POWER A MONTH VEHICLE STALLED ON THE ROAD WHEN I WAS DRIVING ALMOST CREATING AN ACCIDENT
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11101466June 12, 2018
VEHICLE SPEED CONTROL, ELECTRICAL SYSTEM:WIRING, ENGINE AND ENGINE COOLING:EXHAUST SYSTEM:EMISSION CONTROL:CRANKCASE (PCV)
TL* THE CONTACT OWNS A 2010 BMW 328I. WHILE DRIVING AT HIGH SPEEDS, THE VEHICLE EXPERIENCED HESITATION. THE CONTACT ALSO STATED THAT WHEN THE AIR CONDITIONER WAS ACTIVATED, THE VEHICLE EXPERIENCED LACK OF ACCELERATION AND VIOLENT VIBRATION. ALSO, THE CHECK ENGINE WARNING INDICATOR ILLUMINATED. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBERS: 17V676000 (ELECTRICAL SYSTEM) AND 17V683000 (ENGINE AND ENGINE COOLING); HOWEVER, THE PARTS TO DO THE REPAIRS WERE UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIRS. THE DEALER WAS NOT CONTACTED. THE MANUFACTURER WAS NOTIFIED AND COULD NOT CONFIRM WHEN THE PARTS WERE TO BECOME AVAILABLE. THE FAILURE MILEAGE WAS APPROXIMATELY 95,000. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11101073June 11, 2018
ENGINE AND ENGINE COOLING
TL* THE CONTACT OWNS A 2011 BMW 328I. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 17V683000 (ENGINE AND ENGINE COOLING). THE CONTACT CALLED BMW OF ANNAPOLIS AT 410-349-9312 (LOCATED AT 31 OLD MILL BOTTOM RD, ANNAPOLIS, MD 21409) AND WAS INFORMED THAT THE PARTS WERE NOT AVAILABLE. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE AND WAS NOT ABLE TO CONFIRM WHEN THE PARTS WERE TO BECOME AVAILABLE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE. *TT *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11101143June 11, 2018
ELECTRICAL SYSTEM
TL* THE CONTACT OWNS A 2007 BMW 328I. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 17V676000 (ELECTRICAL SYSTEM); HOWEVER, THE PARTS TO DO THE REPAIR WERE UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE DEALER WAS NOT CONTACTED. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE AND CONFIRMED PART UNAVAILABILITY. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11101190June 11, 2018
ELECTRICAL SYSTEM, ENGINE
TWO NHTSA RECALL NUMBERS: 17V676 AND 17V683 SINCE OCTOBER 2017 FOR DEFECTIVE PARTS IN ENGINE BLOCK AND BLOWER CONNECTION THAT CAN CAUSE OVERHEATING THAT MAY LEAD TO FIRE. SINCE THEN, MANUFACTURER HAS NOT MADE ANY SINCERE EFFORT TO GIVE DUE REMEDY AND IGNORE CONSUMERS' REQUEST FOR THE NECESSARY FIX TO PREVENT DANGER AND TO PROTECT CONSUMERS FROM BODILY INJURY INCLUDING DEATH.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11101211June 11, 2018
AIR BAGS, ELECTRICAL SYSTEM
SEAT OCCUPANCY DETECTOR FAULTY. PASSENGER AIRBAG LIGHT CAME ON SO TOOK TO BMW DEALER. (AS AN ASIDE THIS OCCURRED SHORTLY AFTER (WI 3-4 MONTHS) AIR BAG REPLACED DUE TO TAKATA AIRBAG RECALL). TOLD RELATED TO SEAT MAT SENSOR, WHICH WAS UNDER/IN PASSENGER SEAT. NOT TOLD THAT COULD DISABLE FRONT AIR BAG. NOT TOLD THAT MULTIPLE BMW MODELS INCLUDING 2006, 2007, 2008, 2009 AND 2010 MODELS HAVE SAME DEFECT, INCLUDING THE 3 SERIES, AND THE 328I MODEL, AND THE 5 SERIES,AND IN PARTICULAR, MODELS WITH CLIMATE OR SPORT SEAT (LIKE MINE). TOLD REPLACEMENT COST WELL OVER $1,000. DECLINED SERVICE THINKING IT WAS JUST A DEFECTIVE SEATBELT NOTICE ISSUE (AND SEATBELT WORKED), NOT REALIZING IMPACTED SAFETY. WHEN AIR BAG LIGHT CONTINUED TO STAY ON AND CAME ON MORE FREQUENTLY, TOOK CAR TO A NON-BMW REPAIR SHOP FOR A SECOND OPINION, WHICH TOLD ME THIS IS A VERY COMMON ISSUE WITH BMWS AND THAT DEFECT PREVENTS PASSENGER AIR BAG FROM DEPLOYING. CALLED BMW DEALERSHIP BACK AND RESTATED WHAT OTHER REPAIR SHOP HAD SAID AND THIS TIME SERVICE PERSON TOLD ME MAY BE SUBJECT TO RECALL, BUT WHEN HE LOOKED UP VIN NUMBER THIS PARTICULAR MODEL NOT INCLUDED. THIS TIME BMW SERVICE PERSON ALSO TOLD ME THAT ISSUE WILL DEACTIVATE AIR BAG DEPLOYMENT. BMW REFUSED TO REPAIR WITHOUT CHARGING FULL AMOUNT. CALLED BMW CUSTOMER RELATIONS AND SERVICES AT BMW USA TO COMPLAIN AND WHILE ACKNOWLEDGING ALL OF THESE ISSUES WITH OTHER MODELS/YEARS CLAIMED THEY COULD NOT ASSUME THE SAME ISSUE OCCURRING HERE. REALLY??? THIS IS AN ISSUE THAT CAN SIGNIFICANTLY INCREASE RISK OF INJURY IN THE EVENT OF A CRASH. BMW IS AWARE OF THE ISSUE AND REFUSES TO DO ANYTHING ABOUT IT. SHAME ON BMW.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11101253June 11, 2018
AIR BAGS
RECEIVED ORIGINAL NOTICE FOR RECALL. CALLED TWO DIFFERENT BMW DEALERS IN GEORGIA AREA. BOTH TOLD ME THEY WOULD CONTACT ME ONCE THE PART(S) CAME IN. FOLLOWED UP AND WAITED OVER 6-8 MONTHS. RECEIVED ANOTHER RECALL NOTICE. FILED COMPLAINT
Crash:
Yes
Fire:
No
Injuries:
0
Deaths:
0
#11100501June 8, 2018
ENGINE AND ENGINE COOLING
TL* THE CONTACT OWNS A 2011 BMW 328I. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 17V683000 (ENGINE AND ENGINE COOLING); HOWEVER, THE PARTS TO DO THE REPAIR WERE UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE DEALER (FIELDS BMW OF DAYTONA, 1050 N TOMOKA FARMS RD, DAYTONA BEACH, FL 32124) WAS CONTACTED AND CONFIRMED THAT THE PARTS WERE NOT AVAILABLE FOR THE RECALL REMEDY. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE AND WAS NOT ABLE TO CONFIRM WHEN THE PARTS WERE TO BECOME AVAILABLE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11100638June 8, 2018
SERVICE BRAKES, ELECTRONIC STABILITY CONTROL (ESC), VEHICLE SPEED CONTROL
I WAS DRIVING WITH AN ADULT PASSENGER ON JUNE 1, 2018 AT APPROXIMATELY 3 PM ON A PUBLIC STREET, TRAVELING STRAIGHT AT APPROX 40 MPH. CONDITIONS WERE DRY AND SUNNY. I PRESSED THE BRAKE AT A STOP LIGHT AND THE CAR STOPPED FOR A BRIEF SECOND AND THEN LUNGED FORWARD WHILE THE BRAKE WAS STILL DEPRESSED. I PUT BOTH FEET ON THE BRAKE AND PUSHED HARD TO THE FLOOR. THE CAR CONTINUED FORWARD SEVERAL FEET AND SLOWED TO A STOP. THE ENGINE WAS REVVING WHILE I TRIED TO STOP AND MY PASSENGER STATED THAT THE RPMS INCREASED RAPIDLY. NO WARNING LIGHTS CAME ON OR ENGINE WARNING. I WAS APPROX 2 MILES FROM THE BMW DEALERSHIP SO I SLOWLY DROVE MY CAR THERE, PUTTING IT IN NEUTRAL EACH TIME I HAD TO STOP. I EXPLAINED THE SITUATION, THEY REVIEWED THE CAR AND FOUND NOTHING WRONG. THE CAR HAS A HISTORY OF IDLING HIGH/FAST, WHICH I ALSO RELAYED TO THE DEALERSHIP. THERE WERE NO OBSTRUCTIONS NEAR OR UNDER THE BRAKE PEDAL AND I DID NOT ACCIDENTALLY STEP ON THE GAS. I AM CANCELING MY LEASE TOMORROW.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11100170June 6, 2018
VEHICLE SPEED CONTROL, ENGINE AND ENGINE COOLING:EXHAUST SYSTEM:EMISSION CONTROL:CRANKCASE (PCV), POWER TRAIN
TL* THE CONTACT OWNS A 2011 BMW 328I. WHILE DRIVING APPROXIMATELY 25 MPH, THE VEHICLE HESITATED TO ACCELERATE. THERE WERE NO WARNING INDICATORS ILLUMINATED. THE VEHICLE WAS NOT TAKEN TO A DEALER OR INDEPENDENT MECHANIC FOR DIAGNOSTIC TESTING OR REPAIRS. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 17V683000 (ENGINE AND ENGINE COOLING); HOWEVER, THE PART NEEDED FOR THE REPAIR WAS NOT AVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE CONTACT CALLED BMW OF ROCKVILLE AT (301) 476-0126 (1300 ROCKVILLE PIKE, MD 20852) AND WAS INFORMED THAT THE PART WAS NOT AVAILABLE. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS UNKNOWN. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11099519June 4, 2018
ENGINE AND ENGINE COOLING
TL* THE CONTACT OWNS A 2011 BMW 328I. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 17V683000 (ENGINE AND ENGINE COOLING); HOWEVER, THE PART NEEDED FOR THE REPAIR WAS NOT AVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE CONTACT CALLED BRAMAN BMW JUPITER AT (561) 609-0133 (LOCATED AT 1555 INDIANTOWN RD, JUPITER, FL 33458) WHERE IT WAS CONFIRMED THAT THE PART WAS NOT AVAILABLE. THE MANUFACTURER WAS CONTACTED, BUT DID NOT ASSIST. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11099820June 4, 2018
AIR BAGS, SEAT BELTS, SEATS
PASSENGER RESTRAINT MALFUNCTION.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11099292June 2, 2018
ENGINE
ENGINE OIL LEAKING ONTO THE ROAD. OIL LEAKING FROM OIL PAN AND OIL FILTER HOUSING DRIPPING DOWN ONTO MY GARAGE FLOOR. BMW SAID DUE TO AGED AND ITS MY RESPONSIBILITY TO REPAIR THEM. BUT IT HAS ONLY 76K MILES AND SHOULDN'T BE LEAKING ANY DANGEROUS OIL ONTO TO PUBLIC ROADS. THIS IS JUST POOR QUALITY COMING FROM BMW AND THEY ARE PASSING ON THE EXPENSIVE REPAIR COSTS ONTO ME.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11099140June 1, 2018
SEATS
PASSENGER SEAT OCCUPANCY FAILURE MALFUNCTION DUE TO THE WIRING . COST OVER $1000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11099086May 31, 2018
ELECTRICAL SYSTEM, ENGINE
TL* THE CONTACT OWNED A 2009 BMW 328I. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 17V676000 (ELECTRICAL SYSTEM). WHILE DRIVING UNKNOWN SPEEDS, THE VEHICLE STALLED AND THE CHECK ENGINE INDICATOR ILLUMINATED. THE VEHICLE WAS TOWED TO THE CONTACT'S RESIDENCE. THE CONTACT WAS ABLE TO START THE VEHICLE AFTER TWO DAYS. THE VEHICLE WAS TAKEN TO BMW OF DALLAS (6200 LEMMON AVE, DALLAS, TX 75209, (972) 763-5528) WHERE THE CONTACT WAS INFORMED THAT THE PARTS WERE NOT AVAILABLE AND WERE ON BACKORDER. THE DEALER WAS UNABLE TO DUPLICATE THE FAILURE, BUT DIAGNOSED THAT THE SENSOR PACKAGE NEEDED TO BE REPLACED AND OIL WAS LEAKING FROM THE GASKET. THE CONTACT WAS UNAWARE IF THE VEHICLE WAS REPAIRED BECAUSE IT WAS SOLD TO AN INDEPENDENT MECHANIC. THE MANUFACTURER WAS NOTIFIED AND DID NOT ASSIST. THE FAILURE MILEAGE WAS 132,000. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11098809May 30, 2018
ENGINE AND ENGINE COOLING:EXHAUST SYSTEM:EMISSION CONTROL:CRANKCASE (PCV), ELECTRICAL SYSTEM:WIRING:FRONT UNDERHOOD
TL* THE CONTACT OWNS A 2011 BMW 328I. THE CONTACT RECEIVED RECALL NOTIFICATIONS FOR NHTSA CAMPAIGN NUMBERS: 17V676000 (ELECTRICAL SYSTEM) AND 17V683000 (ENGINE AND ENGINE COOLING). THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME TO REPAIR THE VEHICLE. THE DEALER (I. G. BURTON IMPORTS, 509 BAY ROAD, MILFORD, DELAWARE 19963) WAS CONTACTED AND CONFIRMED THAT PARTS WERE NOT AVAILABLE TO PERFORM THE RECALL REPAIRS. THE MANUFACTURER WAS NOT MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11098842May 30, 2018
ENGINE AND ENGINE COOLING:EXHAUST SYSTEM:EMISSION CONTROL:CRANKCASE (PCV), ELECTRICAL SYSTEM:WIRING:FRONT UNDERHOOD
TL* THE CONTACT OWNS A 2008 BMW 328I. THE CONTACT RECEIVED NOTIFICATIONS FOR NHTSA CAMPAIGN NUMBERS: 17V683000 (ENGINE AND ENGINE COOLING) AND 17V676000 (ELECTRICAL SYSTEM). THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME TO REPAIR THE VEHICLE. THE DEALER (CLASSIC BMW, 6800 DALLAS PARKWAY, PLANO, TEXAS 75024) CONFIRMED THAT PARTS WERE NOT AVAILABLE TO PERFORM THE RECALL REPAIRS. THE MANUFACTURER WAS NOT NOTIFIED. IN ADDITION, THE CONTACT NOTICED A BURNING ODOR WHENEVER THE HEATER OR AIR CONDITIONER WAS ACTIVATED. THE FAILURE MILEAGE WAS UNKNOWN. VIN TOOL CONFIRMS PARTS NOT AVAILABLE. *TT
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11098471May 29, 2018
ELECTRICAL SYSTEM:WIRING:FRONT UNDERHOOD, ENGINE AND ENGINE COOLING:EXHAUST SYSTEM:EMISSION CONTROL:CRANKCASE (PCV)
TL* THE CONTACT OWNS A 2011 BMW 328I. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBERS: 17V676000 (ELECTRICAL SYSTEM) AND 17V683000: (ENGINE AND ENGINE COOLING); HOWEVER, THE PARTS TO DO THE REPAIRS WERE UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE LOCAL DEALER WAS CONTACTED AND PROVIDED NO ADDITIONAL INFORMATION. THE MANUFACTURER CONFIRMED THAT PARTS WERE UNAVAILABLE AND WAS NOT ABLE TO CONFIRM WHEN THEY WOULD ARRIVE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE. *TT
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11097757May 24, 2018
ELECTRICAL SYSTEM
TL* THE CONTACT OWNS A 2011 BMW 328I. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 17V676000 (ELECTRICAL SYSTEM); HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE AND ADVISED THE CONTACT TO CALL A BMW DEALER. THE DEALER WAS NOT CONTACTED REGARDING PART AVAILABILITY. THE CONTACT HAD NOT EXPERIENCED A FAILURE. THE VIN WAS NOT AVAILABLE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11097532May 23, 2018
STEERING
WHILE DRIVING BMW, 328I, 2007 ON A HEAVILY USED HIGHWAY, I ATTEMPTED TO MAKE A TURN TO AN OFF RAMP WHEN THE STEERING WHEEL LOCKED UP. FORTUNATELY DUE THE ANGLE OF THE WHEELS I MISSED A RETAINING WALL AND AN ISLAND SEPARATING ON-COMING TRAFFIC. UNFORTUNATELY WHEN I FINALLY STOPPED I IMPEDED TRAFFIC UNTIL A TOW TRUCK ARRIVED (2 HOURS). THIS OCCURRED AT THE TURN-OFF OF BELT PARKWAY (QUEENS, NY) AND VAN WYCK EXPRESSWAY (ENTRANCE TO JFK AIRPORT). ON RESEARCHING THIS PROBLEM ON THE INTERNET I WAS SURPRISED TO SEE OTHER BMWS HAVING THE SAME DEFECT.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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