BMW 328i Complaints

2,583 consumer complaints on file.

#11288220December 10, 2019
ELECTRONIC STABILITY CONTROL (ESC), ELECTRICAL SYSTEM, ENGINE
I WAS SLOWING TO A STOP IN RUSH HOUR TRAFFIC, WENT TO BRAKE AND THE ENGINE REVVED UP TO 300 RPMS AND LURCHED FORWARD, ALMOST HITTING THE CAR IN FRONT OF ME. TRAFFIC WAS CRAWLING SO I WAS ONLY GOING ABOUT 20 MPH BEFORE I WAS ABOUT TO MAKE A COMPLETE STOP.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11288059December 9, 2019
ENGINE
HELLO I OWN A BMW 328I WITH A N20 ENGINE, WHILE DRIVING DOWN THE HIGHWAY I GOT AN ALERT COME ACROSS MY SCREEN SAYING THAT THE OIL PRESSURE LOW AND TO STOP IMMEDIATELY OR ENGINE FAILURE MAY OCCUR. I DON'T HAVE TO TELL ANYONE HOW SCARY IT IS TO BE DRIVING DOWN THE HIGHWAY AND THINK THAT YOUR TIMING CHAIN MAY BREAK OFF AND YOU ARE STILL IN THE MIDDLE OF THE ROAD ,BUT I STOPPED AND TURNED THE CAR OFF. AFTER DOING SOME RESEARCH AND GETTING THE CAR DIAGNOSED I RAN INTO THE TIMING CHAIN GUIDE AND TIMING CHAIN ISSUE OF FAILING ON THESE CARS WAY BEFORE THEY HIT ANY HIGH MILES MY CAR CURRENTLY HAS 81K MILES ON IT AND THIS ISSUE HAS IMMOBILIZED MY CAR TO PREVENT FURTHER DAMAGE I WILL NOT DRIVE THAT CAR, WHEN TALKING TO BMW ABOUT THE ISSUE THEY TOLD ME THAT THEY DO KNOW ABOUT THE ISSUE BUT WILL NOT FIX IT FOR FREE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11286803December 4, 2019
AIR BAGS:SENSOR:OCCUPANT CLASSIFICATION:FRONT PASSENGER, AIR BAGS:SENSOR:OCCUPANT CLASSIFICATION, AIR BAGS
PASSENGER SEAT MAT SENSOR FOR AIRBAG CONTROL IS MALFUNCTIONING. THE WARNING IS SHOWING THAT THE SYSTEM IS NOT WORKING PROPERLY AND THAT A SEAT BELT NEEDS TO BE CONTINUED TO BE WORN. DEALER PRICE TO FIX THIS SAFETY ISSUE IS APPROXIMATELY $1200.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11286932December 4, 2019
STRUCTURE:BODY
FRONT/DRIVER DOOR WILL NOT UNLOCK FROM TIME TO TIME WHEN I PULL THE HANDLE
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11282945November 29, 2019
ELECTRICAL SYSTEM, ENGINE, EXTERIOR LIGHTING
PURCHASED A 2011 BMW 328I USED IT CAME WITH EXTENDED WARRANTY THE FIRST ISSUE I HAD WAS IN MY FOOT WELL MODULE I CAME IN FROM WORK PARKED CAR IN DRIVE WAY WOKE UP THE NEXT MORNING TO NO HEADLIGHTS TURN SIGNALS AND CAR WOULD NOT START I CONTACTED BMW BECAUSE THERE WAS A RECALL ON THE FOOT WELL MODULE TOOK CAR IN TO GET EVERYTHING CHECKED OUT BMW REPLACED FOOT WELL MODULE SAID EVERYTHING WAS OK DROVE CAR HOME THINKING EVERYTHING WAS OK PARKED CAR WOKE UP THE NEXT MORNING CAR WAS COMPLETELY DEAD NO POWER SO I TOOK BATTERY TO GET TESTED AND HAD TO REPLACE THE BATTERY ALSO THE BATTERY TERMINAL CAUSE SAFTEY TERMINAL WENT OFF FROM THERE I REPLACED EVERYTHING THAT WAS NEEDED CAR HAS POWER BUT WILL NOT CRANK HAD IT DIAGNOSTICS SAID IT WAS RELAY REPLACED ALL THE RELAYS IN THE CAR NO START SAME ISSUE HAD THE CRANK POSITION SENSOR REPLACED STILL NO START BATTERY GOOD LOOKED ONLINE TO SEE THAT THE FRM COULD CAUSE ELECTRICAL ISSUES WHICH IS CLEARLY THE ISSUE BUT ALL PROBLEMS TO THIS POINT GOT WORSE SINCE MODULE WAS REPLACED BY BMW DEALERSHIP AND DIAGNOSTICS BY THEM STATING EVERYTHING WAS OK. IVE LITERALLY EXHAUSTED MY OPTIONS OF BUYING AND REPLACING PARTS AND THE PROBLEM PERSIST WHEN I CONTACTED BMW ABOUT THE RECALL ON THE ELECTRICAL PROBLEMS WITH THE FOOT WELL MODULE INSTEAD OF THEM JUST REPLACING A MODULE AND SAYING MY ELECTRICAL WAS OK WHEN IT CLEARLY WAS NOT
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11282705November 27, 2019
ELECTRICAL SYSTEM, EXTERIOR LIGHTING
MY 2015 BMW 328I X DRIVE LEFT TURN SIGNAL AND LEFT BRAKE HAVE MALFUNCTIONED SINCE I BOUGHT THE CAR. THE SAME THING HAPPEN IN MY MOTHER'S BMW 328 SERIES AS WELL AND A RECALL WAS OPEN. THERE IS A OPEN RECALL ON THE BRAKE LIGHT AND TURN SIGNALS BUT NOT FOR MY ACTUAL VEHICLE. I HAVE REPLACED THE BULBS SO I KNOW IT IS SOMETHING ELECTRICAL. BMW REFUSES TO FIX THE PROBLEM ALTHOUGH IT IS A KNOWN RECALL! I AM VERY DISAPPOINTED, AND JUST WANT MY LIGHT PANEL REPAIRED AS THIS IS A SAFETY ISSUE BY BMW MANUFACTURERS NOT THE OWNER.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11282263November 25, 2019
UNKNOWN OR OTHER
CONVERTIBLE TOP TENSION CABLES SNAPPED AND BROKE
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11282380November 25, 2019
ENGINE, FUEL/PROPULSION SYSTEM, POWER TRAIN
MY BMW DOES NOT IDLE SMOOTH , IT HESITATES LIKE IT IS CHOKING ON GAS, ITS IDLE GAUGE GOES FROM 0 TO 15 CONSTANTLY. AT FIRST I THOUGHT IT WAS A TRANSMISSION PROBLEM. I HAD IT TUNES=D UP AND THE PROBLEM STILL EXISTS. IT HAS LITTLE POWER ON AND OFF. YOU HAVE TO ACCELERATE HARD TO GET IT TO GO UP HILLS AND IT IS NOT A SMOOTH SHIFT WHEN YOUR RIDING IT HARD TO GET THE IDLE UP TO PAR TO GO FASTER.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11281940November 23, 2019
ENGINE
I JUST RECENTLY HAD TO TAKE MY 2012 BMW 328I CONVERTIBLE IN BECAUSE OF THE ENGINE WAS MAKING A LOUD NOISE PLUS LOSS OF HP. THE TECHNICIAN INFORMED ME THAT THE VANOS SOLENOID BOLTS HAD BROKEN OFF INTO THE ENGINE AFTER DOING MORE RESEARCH INTO THIS I FIND THAT THERE WAS A RECALL ON THE VANOS GEAR BOLTS. MY QUESTION IS DO I PAY FOR THIS REPAIR?
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11281279November 20, 2019
ELECTRICAL SYSTEM, UNKNOWN OR OTHER
I AM HAVING A NO START, NO CRANK PROBLEM, NEW BATTERY, REMOVE STARTER, CHECKED OK, FUSES, OK. REPAIR CABLE BUT CODE SILL APPEAR, MONTH LATER N START OR CRANK. THIS WEEK BROUGHT NEW CABLE IT DETONATED. HAD CAR TOWED AND NOW AT HOME. OWNED THIS CAR SINCE JULY 2018 AND TOTALLY UPSET. THIS IS MY SECOND BMW AND I LOVE IT. I AM NO SURE BUT I BELIEVE THE CAR WAS IN AN ACCIDENT BEFORE I BROUGHT IT.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11281418November 20, 2019
ENGINE
DRIVING WHEN THE LOW OIL PRESSURE LIGHT CAME ON DUE TO TIMING CHAIN GUIDES FAILING. IT WAS RECOMMENDED BY THE DEALERSHIP SERVICE DEPARTMENT TO REPLACE THE TIMING CHAIN AND GUIDES. THE TIMING CHAINS HAVE FAILED AND IS CLOGGING THE OIL PUMP PICK UP CAUSING THE LOW OIL PRESSURE LIGHT TO ILLUMINATE. THIS OCCURRED ON 11/14/2019 WITH 92,595 MILES.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11280287November 15, 2019
ENGINE
I STARTED MY CAR AND GOT A DRIVETRAIN MALFUNCTION WARNING. DROVE IT STRAIGHT TO THE DEALERSHIP WHERE THEY TOLD ME MY TIMING CHAIN WAS STRETCHED, WHICH CAUSED A VANOS FAULT. THEY SUGGESTED REPLACING THE TIMING CHAIN AND OIL PUMP ($5500 REPAIR). THE CAR HAD 90K MILES.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11280041November 14, 2019
ENGINE
I NOTICED THAT THERE WAS WHITE SMOKE COMING FROM MY HOOD AND AIR VENTS WHILE DRIVING. I TOOK MY CAR TO THE BMW DEALER WHERE THEY SAID THAT THERE'S A A LEAK COMING FROM MY VALVE COVER ONTO MY EXHAUST THAT IS CAUSING THE SMOKE.PARTS AND LABOR CAME TO ROUGHLY $1500 DOLLARS. I GOT A SECOND OPINION FROM MY MECHANIC AND HE STATED THAT MY VALVE COVER MAY NOT BE DEFECTIVE BUT IT MAY BE MY GASKET AND I JUST NEED THE GASKET CHANGED. BMW STATED THAT EVEN THOUGH THE GASKET MAY NOT BE THE ISSUE, THEY WANTED TO CHANGE THE WHOLE COVER BECAUSE THEY'RE KNOWN TO BREAK. THEY REFUSED TO CHANGE JUST THE GASKET. THEY ARE WELL AWARE OF THE ISSUE AND THAT IT CAN CAUSE MY CAR TO CATCH FIRE. THEY SAID THAT IT WAS A QUICK FIX AND ALL THE PARTS ARE AVAILABLE BECAUSE THEY'VE HAD COUNTLESS CUSTOMERS WITH THE SAME ISSUE. I AM REACHING OUT BECAUSE I FEEL BMW IS AWARE OF THE POTENTIAL DANGER THIS ISSUE CAN CAUSE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11279314November 11, 2019
ELECTRONIC STABILITY CONTROL (ESC), FUEL/PROPULSION SYSTEM, UNKNOWN OR OTHER
I AM TRYING TO REVIEW IF MY CAR IS ELIGIBLE FOR A RECALL EVALUATION.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11278265November 5, 2019
ENGINE, ENGINE AND ENGINE COOLING:ENGINE:GASOLINE:TURBO/SUPERCHARGER, ELECTRICAL SYSTEM:IGNITION:SWITCH
TL* THE CONTACT OWNS A 2013 BMW 328I. THE VEHICLE WAS TAKEN TO CREVIER BMW (1500 AUTO MALL DR, SANTA ANA, CA 92705, (657) 213-3493) TO HAVE AN EXTENDED WARRANTY REPAIR PERFORMED. THE DEALER DISCOVERED THAT THE TURBO COOLANT LINE WAS LEAKING. THE VEHICLE WAS REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS APPROXIMATELY 37,986. *BF CONSUMER HAD A DEFECTIVE NVDL PRESSURE SWITCH WHICH CAUSED THE CHECK ENGINE LIGHT TO GO ON.*JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11277366October 31, 2019
ELECTRONIC STABILITY CONTROL (ESC), FUEL/PROPULSION SYSTEM, POWER TRAIN
WE PULLED INTO A PARKING SPACE, MY HUSBAND HAD HIS FOOT ON THE BRAKE AND THE CAR SURGED UP A CURB, HIT A SIGN AND THEN HIT A LAMP POST AND THE CAR WENT UP THE CEMENT BLOCK. I DON'T REMEMBER MUCH MORE, BUT THER INSURANCE TOTALED THE CAR AND I SUFFERED FROM BRAIN TRAUMA AND 3 BACK DISKS.
Crash:
No
Fire:
No
Injuries:
1
Deaths:
0
#11277121October 30, 2019
ELECTRICAL SYSTEM
MY CAR CAUGHT ON FIRE WHILE SITTING IN THE DRIVEWAY DUE TO A FAULTY WIRING HARNESS THAT BMW FAILED TO NOTIFY OWNERS ABOUT. THE CAR HAD NOT BEEN DRIVEN IN SEVERAL WEEKS. IF THE CAR WAS IN THE GARAGE MULTIPLE FATALITIES COULD HAVE OCCURED.
Crash:
No
Fire:
Yes
Injuries:
0
Deaths:
0
#11277123October 30, 2019
AIR BAGS, SEATS, AIR BAGS:SENSOR:OCCUPANT CLASSIFICATION
THE PASSENGER RESTRAINT SYSTEM IS MALFUNCTIONING, WHICH MAY AFFECT THE AIRBAG. IT DOES NOT RECOGNIZE THAT THE PASSENGER HAS THEIR SEAT BELT ON. RED LIGHTS ARE FLASHING AND IT STATES THAT THE PASSENGER RESTRAINT SYSTEM IS MALFUNCTIONING. I FEEL THAT THE MANUFACTURER SHOULD PROVIDE REPAPIRS FOR A SAFETY SYSTEM AT NO CHARGE. NOT SURE IF IT IS A BAD SENSOR OR WHAT. THIS HAPPENS WHEN THE CAR IS TURNED ON AND A PASSENGER IS SEATED WITH THEIR SEAT BELT ON. DATE BELOW IS APPROXIMATE. I HAVE NOT TAKEN IT INTO A BMW DEALERSHIP YET BECAUSE OVER THE PHONE, THEY SAID IT MAY COST ABOUT $1,400 TO FIX.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11271263October 26, 2019
ENGINE
I WAS DRIVING NORMALLY WHEN A LIGHT CAME ON SAYING DRIVETRAIN MALFUNCTION. THE ENGINE STARTED TO STALL I PULLED OVER ON THE SIDE OF THE ROAD AND THE CAR JUST TURNED OFF AND NEVER TURNED BACK ON. HAD A MECHANIC CHECK AND TOLD ME THAT THE ENGINE SEIZED/LOCKED UP ON ME. I HAVE SERVICED MY VEHICLE AT THE BMW DEALER & HAVE ALL THE RECEIPTS. I BOUGHT THIS CAR USED ONE YEAR AND FIVE MONTHS AGO & I HAVE PROPERLY MAINTAINED IT.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11270915October 24, 2019
ENGINE, ENGINE AND ENGINE COOLING:EXHAUST SYSTEM, ELECTRICAL SYSTEM, EXTERIOR LIGHTING, POWER TRAIN:DRIVELINE:DRIVESHAFT
DRIVETRAIN MALFUNCTION LIGHT CAME ON STATING TO DRIVE MODERATELY. MAXIMUM DRIVETRAIN OUTPUT NOT AVAILABLE. CONSULT SERVICE CENTER. THE CODES WAS CDA904 NO MESSAGE (STATUS TRAILER 0X2E4) RECEIVER ENGINE ECU TRANSMITTER TRAILER. 130F20 EXHAUST CAMSHAFT OFFSET ANGEL TO CRANKSHAFT OUTSIDE TOLERANCE; 120408 BOOST PRESSURE CONTROL, CUT OFF PRESSURE RISE BLOCK AFTER PAYING $180.00 FOR DIAGNOSTIC I WAS TOLD TODAY THAT I NEED TO REPLACE THE TIMING CHAIN/ GUILD. REPLACE OIL PUMP CHAIN MODULE AND REPLACE THE VALVE COVER. THE TIMING CHAIN GUIDE IS BROKEN. THIS IS CRAZY MY CAR HAS 88000 MILES AND IS NOT PAID FOR. THE COST TO GET THIS REPAIRED IS APPROXMIATELY $6,000. THERE IS A CURRENT CLASS ACTION LAWSUIT. BMW KNOWS THAT THIS IS A PROBLEM BUT REFUSES TO DO A RECALL. THE PLAINTIFFS TAKE ISSUE WITH TWO SPECIFIC DEFECTS IN THE ENGINE'S CHAINS. THE FIRST DEFECT AFFECTS THE PRIMARY CHAIN, ALSO KNOWN AS THE TIMING CHAIN, WHICH COORDINATES THE ACTION OF THE CRANKSHAFT, CAMSHAFTS, AND CYLINDER VALVES. ACCORDING TO THE PLAINTIFFS, THE PLASTIC GUIDE ASSEMBLY FOR THE PRIMARY CHAIN IS MADE OF A DEFECTIVE POLYCARBONATE MATERIAL THAT BECOMES BRITTLE AND BREAKS APART, CREATING DEBRIS THAT LODGES IN THE CRANKSHAFT DRIVE SPROCKETS. THE DEBRIS CAN CAUSE THE PRIMARY CHAIN TO SKIP, LETTING THE CAMSHAFTS AND CRANKSHAFT FALL OUT OF SYNC AND POSSIBLY DAMAGING OR DESTROYING THE ENGINE. THE SECOND DEFECT AFFECTS THE SECONDARY CHAIN, WHICH CONNECTS THE OIL PUMP AND BALANCE SHAFT ASSEMBLY TO THE CRANKSHAFT. THE MATERIALS IN THIS ASSEMBLY CAN'T STAND UP TO HIGH-RESISTANCE WEAR, THE PLAINTIFFS SAY. THIS DEFECT CAUSES THE CHAIN TO ELONGATE PREMATURELY, SLIP, AND DAMAGE THE CHAIN SPROCKET. *JS
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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