BMW 328i Complaints

2,583 consumer complaints on file.

#11687277September 15, 2025
EXTERIOR LIGHTING
The contact owns a 2015 BMW 328I. The contact stated that while driving at an undisclosed speed, the driver’s side taillight became inoperable. The taillight intermittently illuminated, creating an inconsistent lighting condition. The vehicle was taken to the dealer, where it was diagnosed that the wiring harness and bulb socket in the driver’s side taillight had failed and needed to be replaced. The vehicle was not repaired. The contact expressed concerns that the failure posed a significant safety hazard, as a non-functioning taillight increased the risk of a crash. The manufacturer was not notified of the failure. The approximate failure mileage was 90,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11686515September 11, 2025
ENGINE AND ENGINE COOLING, ELECTRICAL SYSTEM
The contact owns a 2016 BMW 328I. The contact received notification of NHTSA Campaign Number: 24V608000 (ENGINE AND ENGINE COOLING, ELECTRICAL SYSTEM); however, the part to do the recall repair was unavailable. The local dealer was contacted, and it was confirmed that the part was not available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11686437September 10, 2025
SEATS, SEAT BELTS, AIR BAGS
Passenger Restraint system malfunction for the front passenger seat. This may not trigger the airbag for a passenger sitting in the front if a collision occurs and can seriously injure someone. This problem appears to be very common with BMW models within this timeframe. All over car forums and youtube videos, some videos with over 100k views per video. I am not sure how BMW has not recalled this safety issue as it seems to linger throughout many of their models for many years. As soon as the malfuction occured\, the warning sign and lamp lights did flash on.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11685911September 9, 2025
ENGINE AND ENGINE COOLING
The contact owns a 2016 BMW 328I. The contact received notification of NHTSA Campaign Number: 24V608000 (Engine and Engine Cooling, Electrical System); however, the part to do the recall repair was not yet available. The local dealer was contacted. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the issue. The contact had not experienced a failure.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11684163August 31, 2025
ELECTRICAL SYSTEM, EXTERIOR LIGHTING
Safety Concern Regarding Left Rear Brake and Turn Light Malfunction in a BMW 328i I want to outline a significant safety concern related to the electrical system. specifically involving the left rear brake and turn signal lights. For several months, intermittent warnings indicated a malfunction in these lights. On New Years, the warnings ceased to be intermittent, and the lights failed completely. Upon inspection, it was discovered that the ground pin within the wiring harness had melted off the tail light connector and fused into the harness itself. The melting of a wiring pin is a critical issue that indicates an electrical fault, likely due to excessive current or resistance, and presents a serious safety risk. The fact that a core safety feature of the vehicle—the brake and turn lights—failed completely due to this issue is a significant concern. This type of malfunction can lead to a rear-end collision, as drivers behind the vehicle would not be properly alerted to braking or turning maneuvers. This situation is not merely an inconvenience but a potential public health and safety hazard. The failure of vehicle safety components, particularly those responsible for signaling, directly increases the risk of motor vehicle accidents, which are a leading cause of injury and death. NHTSA is responsible for ensuring vehicle safety, and the failure of vehicle lighting systems due to a manufacturing or design defect is a violation of these standards and a common factor in accidents (FHA, 2025). this specific issue with my BMW 328i is not an isolated incident. Research into technical service bulletins and consumer complaints reveals that melted wiring harnesses and bulb carriers in the rear taillight assemblies are a known, recurring problem. The prevalence of this issue strongly suggests a systemic design or manufacturing flaw that puts drivers and the public at risk. As a known defect, the failure to address it could lead to significant legal and financial consequence
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11682618August 23, 2025
FUEL/PROPULSION SYSTEM, AIR BAGS, ELECTRICAL SYSTEM
Car running lean oil leak getting hot,loss of power,jolting forward also my car has been in dealership shop for 2 years I'm being charged for services I know weren't done,overcharged,and my car still isn't fixed also the service manager told me he was aware of the recalls,when I told him to this was 4 days ago,however my car is being withheld from me,recalls have been known if it's been two yrs,they filed a lien June of last year I opposed it and they never responded back! My car still sits there causing injury to my livilyhood I've missed almost 1year of work I live in the Sierra's where it snows I can't get to work with no car!
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11681674August 19, 2025
ENGINE AND ENGINE COOLING, ELECTRICAL SYSTEM
The contact owns a 2015 BMW 328I. The contact was notified of NHTSA Campaign Number: 24V608000 (Engine and Engine Cooling, Electrical System); however, the part to do the recall repair was not yet available. The local dealer was made aware of the issue and confirmed that parts were not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11680193August 12, 2025
ENGINE AND ENGINE COOLING, ELECTRICAL SYSTEM
The contact owns a 2014 BMW 328I. The contact stated that while his son was driving at an undisclosed speed, the engine overheated. An alarm sound was coming from the vehicle. An unknown warning light was illuminated, and there was smoke coming from under the hood. The contact's son was able to pull over to the side of the road. The vehicle was towed to an independent mechanic, where it was diagnosed that the water pump had failed and needed to be replaced. The vehicle was repaired. The mechanic called the BMW dealer to order the parts and asked if there was a recall for the water pump, and was informed that there was no recall for the water pump issued by BMW. Upon further investigation, the contact found a recall on the NHTSA.gov website issued by BMW for the water pump. The manufacturer was made aware of the failure and confirmed that there was a recall associated with the VIN. The manufacturer informed the contact that to receive a reimbursement, the contact needed to contact a local BMW dealer to verify that the recall repair was completed. The vehicle was taken to the dealer, and the contact was informed that the original water pump was needed to complete the inspection. The contact informed the dealer that he no longer had the original part. Several weeks later, the contact received notification of NHTSA Campaign Number: 24V608000 (ENGINE AND ENGINE COOLING, ELECTRICAL SYSTEM). The manufacturer denied the claim for reimbursement since the repair was not completed at a BMW dealer. The failure mileage was approximately 96,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11680262August 12, 2025
ELECTRICAL SYSTEM, ENGINE AND ENGINE COOLING
The contact owns a 2014 BMW 328I. The contact received notification of NHTSA Campaign Number: 24V608000 (ENGINE AND ENGINE COOLING, ELECTRICAL SYSTEM); however, the part to do the recall repair was not yet available. The local dealer was contacted. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the issue. The contact had not experienced a failure.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11679405August 8, 2025
ENGINE AND ENGINE COOLING, ELECTRICAL SYSTEM
The contact owns a 2016 BMW 328I. The contact received notification of NHTSA Campaign Number: 24V608000 (ENGINE AND ENGINE COOLING, ELECTRICAL SYSTEM); however, the part to do the recall repair was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11679057August 7, 2025
ENGINE AND ENGINE COOLING, ELECTRICAL SYSTEM
The contact owns a 2015 BMW 328I. The contact received notification of NHTSA Campaign Number: 24V608000 (ENGINE AND ENGINE COOLING, ELECTRICAL SYSTEM); however, the part to do the recall repair was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11678648August 6, 2025
SERVICE BRAKES
Car started to have low coolant when i would replace it instantly and i took it to a shop and they told me it has a recall.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11677561July 31, 2025
ELECTRICAL SYSTEM
Dealer refused to cover DME that failed immediately after recall 24V-608 work. In early June 2025, I contacted my local BMW dealership about an overheat notification I received while driving. They confirmed there was an open recall on the vehicle for a water pump connector (Recall 24V-608). I had the vehicle towed to their location. They sent me a video walkaround that characterized everything looked good, except the water pump connector which had failed. Several days later, I was informed the recall repair had been completed but when they plugged in the new water pump connector, the DME shorted and they had to unhook the battery. Despite my best attempts to get this consequential damage covered as part of the recall work, BMW refused. I was told I had to come pick up the car as-is or pay for repairs. When I looked into the issue further online, I learned that if I had chosen to pick up the car, hook up the battery and attempt to start and drive it, I could have found myself stuck inside the car (electronic locks) with a DME that literally caused the whole car to start on fire. Thank goodness I didn't go that route. After further investigation into the recall issue (24v-608), I have learned the entire basis of the recall was risk of a "thermal event" caused as a result the faulty water pump connector shorting out. BMW never denied this when I brought it up. It is infuriating that BMW is suggesting the DME shorting out is not related to or covered by the water pump recall issue. A risk of thermal event is stated in the recall notice, and the DME literally shorted out DURING the recall repair work. They quoted me something like $5,000-7,000 to have the car drivable again. I'm at a complete loss.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11677589July 31, 2025
ENGINE AND ENGINE COOLING, ELECTRICAL SYSTEM
The contact owns a 2015 BMW 328I. The contact stated while driving approximately 45 MPH, the A/C was blowing hot air, and the temperature gauge was rising. Additionally, there was white smoke coming from under the hood. The contact stated there was no warning light illuminated. The contact related the failure to NHTSA Campaign Number: 24V608000 (Engine and Engine Cooling, Electrical System). The contact had received the recall notification from the manufacturer. The contact called a local dealer and was informed that a plastic shield was to be installed on the water pump, but that the shield would not stop the engine from overheating. The vehicle was not repaired. The manufacturer was informed of the failure . The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The failure mileage was approximately 95,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11677596July 31, 2025
ENGINE AND ENGINE COOLING, ELECTRICAL SYSTEM
The contact owns a 2015 BMW 328I. The contact received notification of NHTSA Campaign Number: 24V608000 (ENGINE AND ENGINE COOLING, ELECTRICAL SYSTEM); however, the part to do the recall repair was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11675730July 23, 2025
ENGINE AND ENGINE COOLING
The contact owns a 2013 BMW 328I. The contact’s daughter stated that while driving at an undisclosed speed, there was smoke coming from the engine compartment. There was no warning light illuminated. The contact received notification of NHTSA Campaign Number: 24V608000 (Engine and Engine Cooling, Electrical System); and the vehicle was taken to the dealer to have the water pump replaced. The contact was informed by the dealer after the repaired that the valve cover gasket had failed and needed to be replaced. The vehicle was not repaired. The manufacturer was made aware of the failure. The failure mileage was approximately 123,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11675410July 22, 2025
AIR BAGS
The contact owns a 2015 BMW 328I. The contact stated that while starting the vehicle, the front passenger’s side air bag warning light illuminated. The failure persisted with a passenger seated in the front passenger’s seat. The vehicle was not taken to the dealer or an independent mechanic. The vehicle was not repaired. The manufacturer was not notified of the failure. The failure mileage was approximately 50,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11674633July 18, 2025
ELECTRICAL SYSTEM
The contact owns a 2012 BMW 328I. The contact stated that while driving at an undisclosed speed, the temperature gauge indicated that the engine was overheating, and shortly afterwards the vehicle lost motive power in the middle of the roadway. The contact stated that several unknown warning lights were illuminated. The vehicle was taken to the dealer, who diagnosed a failure with the fuse box. The contact was informed that the fuse box had melted and was stuck to the battery. The vehicle was not repaired. The manufacturer was not notified of the failure. The failure mileage was 161,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11674642July 18, 2025
UNKNOWN OR OTHER
I have been waiting since October 2024 to get a remedy available to fix the recall on this vehicle. Dealership won’t even look at the car since the remedy is unavailable but this is a dangerous issue to have and know about without a fix anywhere in the foreseeable future.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11674409July 17, 2025
ELECTRICAL SYSTEM
My BMW IS OVERHEATING ITS BEEN IMAT BMW OF DOWNTOWN FOR 8 days and they’re trying to charge me to repair my melted fuse box,cooling systems and battery, damage that has occurred as a default of the pcv
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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