BMW 328i Complaints

2,583 consumer complaints on file.

#11390954February 1, 2021
SUSPENSION, UNKNOWN OR OTHER
INCOMING AIR TO THE CABIN IS UNSAFE, FUMES ENTER THE CABIN. SUSPENSIN PRESENT CONSTANT ISSUES, PARTS HAVE BROKEN WITH NORMAL WEAR.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11391048February 1, 2021
ENGINE
BMW SAYS THIS CAR HAS A DEFECTIVE TIMING CHAIN MODULE THAT WILL CAUSE ENGINE FAILURE. I HAD TO HAVE MY CAR TOWED BECAUSE OF THIS PROBLEM. THE ENGINE FAILED WHILE I WAS ON THE HIGHWAY.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11390827January 31, 2021
ELECTRICAL SYSTEM, ENGINE, UNKNOWN OR OTHER
SHUTTERS ALL THE TIME EVEN AFTER COILS REPLACED. ENGINE LINE COMES ON AND MISFIRES. WIRING ALL MESSED UP ESPECIALLY HEADLIGHTS AND SEATS. ABS LIGHT WON'T GO OFF.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11390492January 28, 2021
ENGINE
CYLINDER HEAD BOLT DETACHMENT FROM FACTORY PRODUCTION CAUSING MASSIVE OIL LEAK ON ENGINE BLOCK. MY VEHICLE RAPIDLY LOST 1 QUART OF OIL IN 2.1 MILES OF DRIVING. WHEN I TOOK IT TO A CERTIFIED BMW SERVICE CENTER, THEY FOUND THAT THE CYLINDER HEAD BOLT WAS COMPLETE SEVERED FROM THE BOLT STEM CAUSING OIL TO SPRAY OUT OF THE ENGINE. THIS DETACHMENT CAUSED OIL TO SPRAY OUT OF THE ENGINE, RAPIDLY DEPLETING OIL FROM THE VEHICLE. THIS OIL SPRAYED RAPIDLY ONTO THE ALTERNATOR, BELT AND OTHER COMPONENTS IN THE ENGINE BAY. THE CERTIFIED BMW MECHANIC STATED THAT THIS ISSUE IS SEEN FREQUENTLY WITH BMW FROM THE FACTORY PRODUCTION METHODS AND TORQUE SPECS IN FACTORY PRODUCTION PROCESS. THE CYLINDER HEAD BOLT BECOMES SEVERED FROM THE BOLT STEM/THREADED PORTION OF THE BOLT (SEE PICTURES INCLUDED). ACCORDING TO CERTIFIED BMW MECHANIC, THIS BOLT WOULD ONLY BE MANIPULATED DURING FACTORY PRODUCTION. I WAS ABLE TO CATCH THE PROBLEM BEFORE THE OIL DRAINED COMPLETED OUT OF MY VEHICLE OR BEFORE THE ENGINE CAUGHT FIRE. THERE IS SIGNIFICANT DAMAGE TO THE ENGINE BAY BECAUSE OF OIL SPRAYING. I AM CONCERNED THAT A MAJOR ENGINE COMPONENT ON MY VEHICLE FAILED. THIS FAILURE POSES A SIGNIFICANT SAFETY AND QUALITY ISSUE. THIS IS A PART INTEGRITY/QUALITY ISSUE THAT NEEDS TO BE ADDRESSED BY BMW IMMEDIATELY.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11387709January 12, 2021
ENGINE
RECENTLY I DROVE MY CAR AND THE ENGINE STARTED TO MAKE A HIGH PITCHED NOISE. I SMELLED A GASY BURNING SMELL COMING FROM THE CAR. I BROUGHT IT TO A MECHANIC AND HE SAID BOLTS HAD COME LOSE IN THE ENGINE. I ASKED IF IT WAS SOMETHING I HAD DONE AND HE SAID HE HAD SEEN IT WITH MANY BMW CARS OUT OF NOWHERE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11387038January 7, 2021
ELECTRICAL SYSTEM, EXTERIOR LIGHTING, VISIBILITY/WIPER
SOME OF THE BMW FOOTWELL MODULE FOR THE E7X TO E9X MODELS CONTAINING A DEFECTIVE MICROCHIP THAT UPON JUMP-START OF THE VEHICLE WHEN THE BATTERY LEVEL IS LOW WOULD CORRUPT ITS MEMORY. WHEN CORRUPTION OCCURS, THE CAR WILL DISABLE TURNING SIGNAL BLINKERS, POWER WINDOWS, INTERNAL LIGHTS, AND MORE. THOSE AFFECTED FUNCTION WILL RENDER THE VEHICLE UNSAFE TO DRIVE. BMW HAS ISSUED AN EXTENDED WARRANTY TO COVER THE PART, BUT ONLY FOR OWNERS WHO RUN INTO THE PROBLEM (IE: JUMP-STARTED) WITHIN THAT TIME FRAME IS COVERED. I DID NOT REALIZE THIS INFAMOUS DEFECT UNTIL RECENTLY AND BMW FAILED TO INFORM ME OF THIS ISSUE PROACTIVELY. I'M THE ORIGINAL OWNER. AFTER I READ HUNDREDS OF ARTICLES ONLINE, THIS IS A PART THAT WARRANTS A BRODER RECALL.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11386126January 2, 2021
ELECTRICAL SYSTEM, EXTERIOR LIGHTING, UNKNOWN OR OTHER
MY VEHICLE WINDOWS ARE INOPERABLE, HAZARD LIGHTS ARE INOPERABLE, SIDE MIRRORS ARE INOPERABLE, TURNING SIGNALS ARE INOPERABLE. THE VEHICLE IS IN MOTION WHILE TURNING SIGNALS ARE INOPERABLE CREATING A HAZARD. IF VEHICLE BREAKS DOWN HAZARD WARNING LIGHTS IS INOPERABLE CREATING A POTENTIAL VEHICLE COLLISION . WINDOWS UNABLE TO ROLL DOWN IN AN EVENT OF BEING PULLED OVER. THE COMPONENT OR PART THAT IS CREATING THIS SAFETY ISSUE IS THE FRM MODULE OR FOOTWELL MODULE OF THE VEHICLE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11383999December 17, 2020
ENGINE
THE LOW OIL PRESSURE WARNING CAME ON WHILE DRIVING ON A HIGHWAY ASKING ME TO PULL OVER AND DON'T DRIVE THE CAR ANYMORE. TOOK CAR TO INDEPENDENT BMW REPAIR SHOP THAT RECENTLY CHANGED MY OIL WHO FOUND OIL PRESSURE FAULTS BUT NO DEFINITE FAILURES BUT SUSPECT AN OIL PUMP TIMING CHAIN ISSUE THAT IS COMMON WITH BMW 4 CYLINDER TURBO ENGINES THAT LEADS TO ENGINE FAILURE. THE MECHANIC TOLD ME HE RECENTLY REPAIRED 4 CARS THAT SUFFERED ENGINE FAILURE DUE TO THIS ISSUE. I TOOK THE CAR TO THE DEALER NEXT DOOR TO FURTHER DIAGNOSE THE ISSUE. HE MADE FURTHER TESTS AT MY EXPENSE AND VERIFIED THERE IS SLACK IN THE TIMING CHAIN. DEALER SERVICE ADVISOR TOLD ME NOT TO DRIVE THE CAR AS IT MAY LEAD TO ENGINE FAILURE. I WAS QUOTED $871 TO FURTHER DIAGNOSE THE ISSUE AND IF THE TIMING CHAIN NEEDED REPLACEMENT THE REPAIR WOULD COST AN ADDITION $5400 . MY CAR IS WORTH BETWEEN 7.5K AND 9K THERE'S A CLASS ACTION LAWSUIT ABOUT THIS PROBLEM (SEE WWW.TIMINGCHAINMODULESETTLEMENT.COM) BMW KNOWS THERE'S AN ISSUE WITH THE TIMING BELT IN THIS MODELS THAT MAY LEAD TO ENGINE FAILURE BUT THE SETTLEMENT LIMITS THE MILEAGE TO 100K. UNFORTUNATELY MY CAR HAS GREATER THAN 100K MILES SO I CANNOT PARTICIPATE ON THIS CLASS ACTION LAWSUIT. BUT WHY SHOULD I BEAR THE COST OF FIXING SOMETHING I HAVE NO CONTROL OF THAT LEADS TO ENGINE FAILURE BECAUSE I AM OUT OF WARRANTY? THIS IS POOR DESIGN ON THE PART OF THE MANUFACTURER THAT LEADS TO ENGINE FAILURE AND NEEDS TO BE PART OF A RECALL.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11384002December 17, 2020
ELECTRICAL SYSTEM
MY CAR SHOWS IT IS OVER HEATING AND IT IS GETTING HOT WHEN I RECENTLY BEEN USING HEATING SYSTEM COOLANT IS AT LEVEL SO IT IS THE ELECTRICAL WIRING AS THE RECALL STATS HOW DO I GET MY CAR FIXED AND WHY WASN'T THIS VIN # ON THE LIST MY CAR SHOWED IT WAS HOT AND IT WANTED TO LOSE POWER. I WAS DRIVING ON A HWY 111
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11383616December 16, 2020
STEERING
AFTER THE VEHICLE HAD BEEN DRIVING FOR ABOUT TWO HOURS I DROVE ONTO A HIGHWAY. AS THE VEHICLE APPROACHED SPEEDS OVER 65 MPH THE STEERING WHEEL BECAME "NOTCHY" ALMOST AS IF IT WAS JUMPING FROM 15-20 DEGREES BUT NOT SMOOTH. IT BECAME INCREDIBLY DIFFICULT TO DRIVE AND CHANGE LANES. IT SEEMED ALMOST LIKE AN ELECTRICAL PROBLEM AND NOT MECHANICAL. ONCE I EXITED THE HIGHWAY AND WENT BELOW 40MPH THE STEERING RETURNED BACK TO NORMAL SMOOTH OPERATION.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11383451December 14, 2020
ENGINE
GOT A CODE FOR LOW PRESSURE AND THEN DRIVE TRAIN MALFUNCTION TOOK IT TO BMW AND THEY TOLD ME I WAS COVERED BY WARRANTY BUT AFTER THEY DIAGNOSED THE CAR THEY SAID I WAS NOT. IT IS A 2012 WITH ONLY 67K MILES AND I WAS VERY UPSET WITH BMW. IT IS GETTING FIXED AT A LOCAL GERMAN SHOP RIGHT NOW AND IS GOING TO BE A LOT OF MONEY
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11383126December 12, 2020
POWER TRAIN
WHILE IN MOTION ON A COUNTY ROAD, THE SERVICE ENGINE LIGHT CAME ON AND CAR STARTED RUNNING VERY ROUGH. CAR WAS TOWED TO THE DEALERSHIP. WHINING NOISE COMING FROM THE TIMING CHAIN. WORN CRANKSHAFT SPROCKET. HAD TO REPLACE THE TIMING CHAIN AND OIL PUMP DRIVE CHAIN.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11378428December 8, 2020
UNKNOWN OR OTHER
THE DIAGNOSTICS SYSTEM WAS COMPROMISED USING THE OBD. I HEAR NOISE COMING FROM THE DASHBOARD THE VEHICLE IS BEING TRACKED. WHEN I STOP REMOVE THE KEY WITHIN 2 MINUTES I HEAR THE NOISE COMING FROM THE DASHBOARD. WITHIN THE NEXT FEW MINUTES I HEAR A LOUDER NOISE COMING FROM THE DASHBOARD. THE PERSON WHO IS TRACKING ME IS TRYING TO LOCATE THE VEHICLE. FEW MINUTES LATER THEY SHOW UP. THE VEHICLE WAS LINKED TO SPECTRUM MOBILE SO I AM ALWAYS PICKING UP SPECTRUM WIFI WHEREVER I GO. DONGLES WERE USED TO ACCESS MY DIAGNOSTICS SYSTEM. AN OBD ADAPTER - A DONGLE THAT PLUGS INTO THE PORT AND CONNECTS TO THE PHONE VIA BLUETOOTH. ONCE YOU PAIR THE SMARTPHONE WITH THE ADAPTER AND RUN THE APP, A 'BASIC' MODE WITH HIGH-LEVEL OPTIONS, AND AN 'EXPERT' ONE THAT EXPOSES ALL THE LOW-LEVEL SETTINGS CAN APPLY AND CONFIG. WITH SPECTRUM MOBILE HOTSPOTS, YOU CAN ACCESS SPECTRUM'S WIFI NETWORK USING YOUR MOBILE DEVICE. SPECTRUM MOBILE HAVE UNLIMITED ACCESS TO THE FOLLOWING HOTSPOTS. I SEE THE FOLLOWING 3 HOTSPOTS ALL TIME WHEREVER I GO IN MY VEHICLE ALONG WITH 2 OTHERS. * SPECTRUM MOBILE * SPECTRUMWIFI PLUS * SPECTRUMWIFI YOU CAN REGISTER UP TO 15 DEVICES PER ACCOUNT, BUT ONLY FIVE OF THOSE DEVICES CAN BE CONNECTED TO A SPECTRUM WIFI HOTSPOT AT THE SAME TIME. PLEASE HELP I HAVE FILED A POLICE REPORT WITH THE LONG BEACH POLICE DEPARTMENT 502(C) DR# 20-49284 OFFICER ACEVES DID# 5995
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11378065December 6, 2020
AIR BAGS, ELECTRICAL SYSTEM, STEERING
AIR BAG IS BROKEN STEERING IS VERY HARD TO TURN THE COMPUTER SYSTEM WENT OUT AND 1S GEAR IS HAVING PROBLEMS TAKING OFF. I FEAR FOR MY LIFE EVERY TIME I DRIVE MY ONLY CAR. CAN YOU PLEASE HELP ME WITH THESE RECALLS PROBLEMS
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11377570December 2, 2020
VISIBILITY/WIPER
I WAS ENTERING THE HIGHWAY AT 65MPH, THERE WERE NO CARS IN FRONT OR BEHIND ME AND NO BRIDGES ABOVE ME, ONCE I GOT TO AROUND 70MPH MY SUNROOF EXPLODED OUTWARDS WITH EXTREME FORCE FOR NO REASON, I COULD NOT FIND A ROCK OR GRAVEL AND I DO NOT BELIEVE GLASS WILL SHATTER OUTWARDS WHEN BROKEN FROM THE OUTSIDE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11377125November 30, 2020
ENGINE
PURCHASED THE CAR THIS MONTH AND ALREADY MAKING TIMING CHAIN NOISE I WENT TO INSPECT IT AND THE CHAIN IS REALLY LOOSE
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11377234November 30, 2020
ELECTRICAL SYSTEM, EXTERIOR LIGHTING
ONE DAY MY DRIVER DOOR PANEL JUST STOPPED WORKING I COULD NO LONGER ROLL DOWN MY FRONT WINDOWS AND ONLY THE BACK WINDOWS GO DOWN USING THE BACK WINDOW CONTROLS ONLY. ALSO MY BLINKERS RANDOMLY STOPPED WORKING AND THE LIGHTING IN MY CAR ALSO DOES NOT COME ON IN THE DASH AREA AND INSIDE MIRROR. WHEN DRIVING IT IS A DANGER BECAUSE I CANNOT USE A BLINKER OR ROLL DOWN THE FRONT WINDOW TO SIGNAL THAT I NEED TO MAKE A TURN.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11376840November 28, 2020
STRUCTURE:BODY
CHILD SAFETY LOCK WINDOW GET STUCK AND REMAIN STUCK, GLASS WINDOW WILL NOT ROLL UP. THE ROTARY ON THIS VEHICLE MANUFACTURING IS DAMAGED AND I HAVE DONE NUMEROUS RESEARCH TRYING TO FIND A SOLUTION AND FOUND THAT THERE IS A BIG COMMUNITY OF FRUSTRATED BMW OWNER WITH THE SAME ISSUE BUT BMW IS NOT WILLING TO ACKNOWLEDGE THIS FAIL WINDOW MANUFACTURING ERROR. THIS IS THE REAR CHILD SEAT WINDOW AND IT STUCK. IT HAS STUCK BEFORE AT A PARKING LOT AT WORK AND I HAD TO END UP SEATING THERE TO FOR ALMOST AN HOUR UNTIL IT ROLL UP. THIS TIME IT WILL NOT ROLL UP AND I HAD TO LEAVE THE WINDOW DOWN WHILE PARKING THE CAR AT THE HOSPITAL. PLEASE DO DILIGENCE AND RESEARCH THIS AS MANY OWNER ARE FRUSTRATED. THE DEALERSHIP WANTS TO CHARGE 700 TO FIX IT!
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11376879November 28, 2020
POWER TRAIN
WAS EXPERIENCING AN ABNORMAL NOISE FROM THE MIDDLE OF THE CAR WHILE ACCELERATING AND DE ACCELERATING, BROUGHT TO BMW DEALERSHIP AND WAS TOLD I NEEDED A NEW TRANSFER CASE, WAS ALSO TOLD THIS ISSUE WAS ABNORMAL WITH MY CAR HAVING LESS MILES THAN INTENDED FOR WHAT YEAR IT WAS. THEY ALSO SAID EVENTUALLY MY AWD FUNCTION WOULD NO LONGER WORK IF NOT REPLACED IN MY 328I XDRIVE
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11376904November 28, 2020
SERVICE BRAKES, ELECTRICAL SYSTEM, EXTERIOR LIGHTING
ON FEB 20, 2020, I TOOK MY CAR TO BMW DEALERSHIP BECAUSE I HAD A LEFT REAR SIGNAL AND BRAKE MALFUNCTION. I WAS GIVEN AN ESTIMATE OF APPROXIMATELY 600.00. BASED UPON MY UNDERSTANDING OF THIS ISSUE, THIS IS A MANUFACTURER ISSUE. THE CIRCUIT BOARD, CONNECTOR, AND WIRING MUST BE REPLACED. AFTER FURTHER RESEARCH, I FOUND THAT THERE HAVE BEEN TWO RECALLS FOR THIS VERY SAME ISSUE, BUT FOR OLDER MODEL BMW'S. PLEASE REFERENCE 13V407000 AND 17V6766000. BMW ALSO ISSUED A SERVICE BULLETIN TO FIX THIS ISSUE. PLEASE REFERENCE SIB63-0611. ALSO REFERENCE 11V-438 CAMPAIGN. IT IS APPARENT THAT BMW'S ARE STILL BEING PRODUCED WITH THE GROUND WIRING ISSUE. IF YOU VISIT BIMMERFEST, YOU WILL SEE HOW MANY BMW'S FROM 2010- 2014 ARE STILL BEING EFFECTED BY THIS ISSUE. IF OLDER MODELS WERE RECALLED FOR THIS ISSUE, NEWER ONES WITH THE SAME ISSUE SHOULD ALSO BE RECALLED, AND FIXED FREE OF CHARGE. I AM CURRENTLY DRIVING A VEHICLE WITH A FAULTY LEFT REAR BRAKE LIGHT, AND LEFT REAR SIGNAL LIGHT WHICH IS A SAFETY HAZARD. I AM REQUESTING THAT BMW PAY FOR THE REPAIRS AS THIS IS A MANUFACTURING PROBLEM, NOT OPERATOR ERROR OR WEAR AND TEAR. PLEASE REFERENCE THE COMPLAINT FILED ON 3.3.20 11315965.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

← Back to BMW 328i