BMW 328i Complaints

2,583 consumer complaints on file.

#11435460October 4, 2021
AIR BAGS, AIR BAGS:SENSOR:OCCUPANT CLASSIFICATION:FRONT PASSENGER
Front Passenger Air Bag Seat Occupancy Sensor (OC3) Mat failure. Does not detect a passenger in the seat. Passenger airbag is forced off due to sensor.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11434951September 30, 2021
AIR BAGS
I have been trying since 2016 to get Vista BMW in Broward County Florida to replace or remove the DEFECTICE AND DANGEROUS Takata airbags in my car, and I have the paperwork to prove that this was never done. Reeves BMW in Tampa, Florida, said that Vista BMW falsely reported that the airbags were replaced with non-Takata bags and refused to install the correct ones with desiccant. I have proof that shows that the airbags were never available at that time and the Vista BMW service manager himself told me that all he could do was replace it with another defective stock airbag until the replacements were available. After waiting two years without hearing from Vista or any BMW representative, and eventually moving to Tampa in 2018, I went to the BMW dealer here, Reeves, who stated that Vista had falsely reported that the "interim" airbag had been replaced and they refused to install the replacements. So now I keep the car unused in the garage, too scared to drive this bomb that can blow up at any time, and I cannot afford to junk a car that took me five years to pay off. Why has NHTSA not prosecuted BMW and not enforce this? How can I get BMW to replace the airbags with the correct ones with dessicant? PLEASE HELP, AT WITS END!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11434733September 28, 2021
AIR BAGS
I have been trying since 2016 to get Vista BMW in Broward County Florida to replace or remove the Takata airbags in my car, and I have the paperwork to prove that this was never done. Reeves BMW in Tampa, Florida, said that Vista BMW falsely reported that the airbags were replaced with non-Takata bags and refused to install the correct ones with desiccant. I have proof that shows that the airbags were never available at that time and the Vista BMW service manager himself told me that all he could do was replace it with another defective airbag until the replacements were available. After waiting two years without hearing from Vista or any BMW representative, and eventually moving to Tampa in 2018, I went to the BMW dealer here, Reeves, who stated that Vista had falsely reported that the "interim" airbag had been replaced and they refused to install the replacements. As I am the only driver and owner of the car, I know that no one else could have taken the car from my garage in the dead of night and replaced any airbag and returned the car without my knowledge. So now I keep the car unused in the garage, too scared to drive this bomb that can blow up at any time, and I cannot afford to junk a car that took me five years to pay off. BMW either owes me a replacement SAFE airbag or a replacement car that has a safe airbag in it. I will gladly join any legal action to expose these criminals and hope you can do something for me before I die. The documents attached clearly show that the airbag was never replaced with a proper desiccant or drying agent.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11433916September 21, 2021
AIR BAGS
We were in a small fender bender and the air bag in this BMW F30 deployed - with some kind of powder and material coming out and BURNING the driver. Burns all over legs and on sensitive areas, burned all the way through his pants. The driver was lucky to have escaped with their life. These were confirmed to be Takata air bags and we found out today 9/21/21 about a recall on the same air bags. The vehicle was unsafe during sale and serviced not even a a week before the fender bender - we serviced it AT BMW and they did not recall or fully check the vehicle. These faulty air bags were ignored negligently. BMW does NOT want to repair the fault air bags because there is no official recall. We ask you add more models or assist us to this recall. A driver was injured and this continues to put drivers at risk.
Crash:
Yes
Fire:
No
Injuries:
1
Deaths:
0
#11433454September 18, 2021
POWER TRAIN
While driving car at speeds <30 mph, on hitting a minor bump on the road, car engine suddenly stopped with a "Drivetrain malfunction" error. The car lost all power within a few seconds, including power steering. The instrument cluster was off except for error message. Transmission shifted to Neutral automatically which I believe is by design. On somehow maneuvering in traffic and coasting to a stop, and waiting a minute and pressing the ignition start button, car powered on immediately and was driveable. The same incident repeated within 30 miles of driving. A local authorized service center found no existing problems although there are several error messages logged by the on board computer. The safety is severely compromised and the car can be easily rear-ended since hazard light signals also failed. The vehicle has otherwise been regularly maintained at authorized service centers.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11433142September 15, 2021
ENGINE
N20 Timing Chain failure/broke. My daughter's safety was put at risk because the chain broke while she was driving on a 2 lane back road, causing the vehicle to go into limp mode. The car stopped suddenly, in the middle of the road. The problem has been confirmed at the BMW service center. We have since found out that this is a known problem that BMW North America is aware of, and several class action lawsuits have been filed. The "transmission malfunction warning" appeared on the dashboard within seconds before the timing chain failure.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11431719September 4, 2021
AIR BAGS
930A1B Permanent Front passenger seat occupancy detection malfunction 930A1C Permanent Front passenger seat occupancy detection malfunction 930AC9 Intermittent Front passenger seat occupancy detection malfunction Theres a recall out for it but my vehicles vin wasn't included. Its been killing people Yes problem was diagnosed by vehicle tech at an auto repair shop No it has not but I am trying to make an appointment since I'm not sure what to do. No, no warnings, just one day a message popped up saying there was an issue with the passenger restraint system and it started to ding. it did that for about 50000 miles then it stopped dinging, but still dings when seat is empty so you have to plug the seat belt in. Its very expensive to fix and have heard of it breaking again after being fixed. Therefore I haven't fixed it but I recently had a recall on my Toyota and ended up seeing the recall on the model of my car for that exact issue.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11430593August 26, 2021
AIR BAGS
The contact's mother owned a 2013 BMW 328i. The contact stated while driving 5 mph and approaching a traffic light when another vehicle impacted the rear driver side door.The air bags did not deploy. The contact stated she sustained a mild concussion, has neck, back, and shoulder pains, and stated she had numbness on the left leg and left arm. The contact was taken by an ambulance to the emergency room to seek medical attention. The contact stated that the other vehicle had a 10 and 4-year-old and were also transported by ambulance to the emergency room to seek medical attention for their unknown inquires. A police report was filed. The vehicle was not drivable. The insurance company deemed the vehicle total loss. The vehicle was towed to towing lot first and then to unknown location chosen by the insurance company. The contact called the local dealer and was made them aware of the failure. The manufacturer had not been informed of the failure. The failure mileage was 63,373.
Crash:
Yes
Fire:
No
Injuries:
1
Deaths:
0
#11430568August 25, 2021
ENGINE
The car is burning oil badly and making an annoying squeaking noise due to a valve cover gasket failure. I took the car to the BMW dealership for diagnosis and I’ve been told it’s a common problem with ALL BMW once they reach 50k miles and up. The mechanic said it’s because the part is made with a cheap plastic and it’s get worn easily by the heat . It’s cost up to 2000 dollars to fix, BMW should have a recall to resolve the issue.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11428775August 12, 2021
AIR BAGS
Passenger seat throwing a code that says "passenger restraint system malfunction"
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11428705August 11, 2021
STRUCTURE:BODY, EXTERIOR LIGHTING, SUSPENSION
I was driving just my 3rd day of having my car and i come outside and its wrecked someone hit the driver side front panel and bumper
Crash:
Yes
Fire:
No
Injuries:
0
Deaths:
0
#11428088August 6, 2021
FUEL SYSTEM, GASOLINE:DELIVERY:FUEL PUMP:CONTROL/DRIVE MODULE
The contact owns a 2014 BMW 328I. The contact stated while driving 75 mph, the vehicle stalled as the drivetrain malfunction warning light illuminated. The contact managed to coast the vehicle to the shoulder of the roadway. The contact attempted to turn off and restart the vehicle which failed to resume normal operation. The vehicle was towed to an independent mechanic where the vehicle was diagnosed, and it was determined that the fuel feed pump and high pressure fuel pump needed to be replaced. The technician informed the contact that the fuel pump failed to provide the correct fuel level in the tank. No dealer was contacted. The manufacturer was notified of the failure and informed the contact that the VIN was not under recall. The failure mileage was approximately 76,802
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11427903August 5, 2021
ENGINE, ENGINE AND ENGINE COOLING
The contact owns a 2011 BMW 328i. The contact stated that after driving, the vehicle failed to restart without warning. The vehicle was taken to the local dealer and was diagnosed that the camshaft housing bolts had sheared off. The vehicle was repaired. The manufacturer was notified of the failure and informed the contact that the repairs were not covered under the warranty. The contact stated that the failure was like NHTSA campaign number: 14V176000 (Engine and Engine Cooling). The failure mileage was approximately 130,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11427667August 3, 2021
UNKNOWN OR OTHER, POWER TRAIN, VEHICLE SPEED CONTROL
At random the car will display “Drivetrain Malfunction” which causes the car to shift into neutral and begins to slow down until it doesn’t move anymore. There is no check engine light or any other indicator of what might be the problem. The message just pops out of no where. It’s happen in the freeway making me scare to cause an accident because it so random. I’ve had to quickly turn my hazards and beginning switching lanes to avoid any accidents.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11426001July 22, 2021
ENGINE
Travelling at 45 mph, engine failed and shut off. Coasted to the side of the road. Towed vehicle on a flatbed to a BMW Dealership. Dealer inspected engine and reported a Timing Chain/Timing Chain Guide failure. Recommended I replace the engine versus repair it.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11425641July 20, 2021
POWER TRAIN
Vanos System Camshaft gear Bolts sheared causing loss of power in the freeway.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11425477July 19, 2021
ENGINE
The contact owns a 2011 BMW 328i. The contact stated while driving 40 mph, he heard an abnormal grinding sound coming from the engine before the vehicle inadvertently stalled. The service engine warning light was illuminated. The contact pulled to the side of the roadway and restarted the vehicle and continued driving his residence. The contact stated upon checking the engine, he noticed that the vanos bolts had fractured and were missing from the engine. The dealer was made aware of the failure and informed the contact that the Vin was not included in NHTSA Campaign Number: 14V176000 (Engine and Engine Cooling). The manufacturer was made aware of the failure and confirmed that the Vin was not included in the recall. The vehicle was not diagnosed nor repaired. The approximate failure mileage was 98,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11425496July 19, 2021
POWER TRAIN, ENGINE
Car stalled while driving on highway due to drivetrain error code. Once stopped, oil pressure loss light came up. No warning lights prior to issue presenting itself at highway speeds. Initial technician belief is timing belt guide failure per other similar reports.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11425061July 16, 2021
AIR BAGS
When driving, get this error message on the screen when no passenger is sitting in the passenger seat - Passenger restraint system: Malfunction. Continue wearing safety belt. Seems like a big safety issue.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11424997July 15, 2021
FUEL/PROPULSION SYSTEM
My girlfriend has owned this vehicle for about two years now. Along with other maintenance (all understandable until now) there is a $2000 cost. The Fuel tank has started leaking due to a major design flaw by BMW. To save money they (bmw) used tanks from previous model years and glued a cap over a no longer needed hole and now the cap is not sealing and the tank is leaking! If you do not believe me look at pictures of used 2015 BMW 328i fuel tanks. It is beyond me why a car so expensive could have something designed so amateur.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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