BMW 328i Complaints

2,583 consumer complaints on file.

#10061834March 10, 2004
AIR BAGS
I AM THE ORIGINAL OWNER ON A BMW 99 E46 328I AND I M VERY DILIGENT WHEN IT COMES TO THE CARE OF MY CAR. I HAVE MADE SURE THAT EVERY RECALL HAS BEEN TAKEN CARE OF AND ANY SERVICE REQUIREMENT MET. BUT MY CAR WAS SERVICED THREE TIMES FOR THE AIR BAG LIGHT COMING ON THE FIRST TWO TIMES THE DEALER TOOK CARE OF IT BECAUSE THE CAR WAS UNDER WARRANTY THE THIRD TIME I HAD TO PAY AND NOW EIGHT MONTHS LATER THE AIRBAG LIGHTS IS ON AGAIN AFTER DOING SOME RESEARCH I HAVE FOUND THAT I AM NOT THE ONLY ONE EXPERIENCING THIS PROBLEM ALL THE BMW MODEL LINE ARE EXPERIENCING THIS ISSUE BMW ISSUED A TECHNICAL BULLETIN ABOUT ELECTRICAL CONNECTORS THAT GET OXIDIZED AND FAIL OVER TIME. THEY PROVIDE A SOLUTION IN THE BULLETIN BUT IT IS TEMPORARY FIX SINCE IT REQUIRES ME GO BACK EVERY SIX TO EIGHT MONTHS RIGHT. I SUBMITTED THIS COMPLAINT BECAUSE. IT FEELS LIKE EXTORTIONS THAT THAT EVERY TIME THE AIRBAG LIGHT TURNS ON I HAVE TO RUN TO THE DEALER JUST TO TURN IT OFF OR RUN THE RISK THAT THE AIRBAGS WILL NOT WORK WHEN MY LIFE DEPENDS ON IT. HTTP://WWW.UNOFFICIALBMW.COM/CGI-BIN/ULTIMATEBB.CGI?UBB=GET_TOPIC&F=2&T=008967. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10060367March 4, 2004
AIR BAGS:SIDE/WINDOW
2000, 328I BMW. MY DRIVERSIDE AIRBAGS DEPLOYED WITH NO IMPACT OR ACCIDENT. BMW HAS OFFERED TO SETTLE IF I SIGN A BROAD RELEASE SAYING I CAN'T TALK TO ANYONE IN THE MEDIA, ETC. THEY INSIST I HIT SOMETHING IN THE ROAD WHICH I DID NOT. MY SON WAS IN THE PASSENGER SEAT NEXT TO ME WHEN THIS OCCURRED. I THOUGHT THAT WE HAD BEEN SHOT, MY ARM HURT SO BAD. BUT MY SON SCREAMED, "MOM IT IS YOUR AIRBAG". WE CALLED BMW ROADSIDE ASSISTANCE AND TOWED IT TO THE BMW DEALERSHIP. I THOUGHT THAT WE DID EVERYTHING RIGHT. BUT, BMW IS CALLING ME A LIAR. THEY SAID THERE IS LEFT STRUT TOWER DAMAGE. WHEN I TALKED WITH MY INSURANCE COMPANY THEY SAID THEY COULD NOT SEE ANY DAMAGE AND WAS THERE WHILE BMW WAS INVESTIGATING. I DON'T WANT THIS TO HAPPEN TO ANYONE ELSE, YET THEY DON'T SEEM TO CARE. I HAVE DONE RESEARCH ON THE INTERNET, IT LOOKS LIKE 2000 WAS A BIG YEAR FOR RECALLS ON AIRBAGS. THE BMW IS NOT LISTED AND I WONDER IF THEY HAVE COVERED UP OTHER PROBLEMS. I ASSURE YOU I DID NOT HIT ANYTHING, THE DEPLOYEMENT HAPPENED WHILE DRIVING DOWN A WELL MAINTAINED ROAD. PLEASE LET ME KNOW YOUR FINDINGS, THANK YOU.*AK
Crash:
No
Fire:
No
Injuries:
1
Deaths:
0
#10055670February 26, 2004
LATCHES/LOCKS/LINKAGES:TRUNK LID:LOCK
WHILE DRIVING AT ANY SPEED AND WITHOUT ANY WARNING THE TRUNK OPENED UP. *AK THE LATCH CONTINUED SLIPPING AND THE TRUNK WOULD NOT LOCK. *SC
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10055677January 22, 2004
AIR BAGS:SIDE/WINDOW
WHILE DRIVING AT 75 MPH SIDE AIRBAG INADVERTENTLY DEPLOYED. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10054122January 15, 2004
AIR BAGS:FRONTAL
WHILE DRIVING 35 MPH THE CONSUMER LOST CONTROL OF THE VEHICLE AND HIT A TREE HEAD ON. THE VEHICLE'S FRONTAL AIR BAGS DID NOT DEPLOY. PLEASE PROVIDE ANY ADDITIONAL INFORMATION. *NM
Crash:
Yes
Fire:
No
Injuries:
0
Deaths:
0
#10054124January 15, 2004
SEAT BELTS:FRONT:RETRACTOR
THE VEHICLE WAS INVOLVED IN A HEAD ON COLLISION WHILE DRIVING 35 MPH. THE PASSENGER SIDE SEAT BELT DID NOT RETRACT AND AS RESULT THE PASSENGER HIT THE WINDSHIELD. THE PASSENGER SUSTAINED SOME INJURIES. PLEASE PROVIDE ANY ADDITIONAL INFORMATION. *NM
Crash:
Yes
Fire:
No
Injuries:
1
Deaths:
0
#10049606December 11, 2003
POWER TRAIN:AUTOMATIC TRANSMISSION
THE AUTOMATIC TRANSMISSION IN MY 1998 BMW 328I FAILED DUE TO BURNT FLUID AND OXIDATION. BMW PRODUCT LITERATURE CLEAR STATES THAT THE TRANSMISSION CONTAINS A "LIFETIME FILL" OF FLUID AND DOES NOT REQUIRE CHANGING. IN ADDITION, BMW DOES NOT INCLUDE A TRANSMISSION SERVICE IN ANY REGULARLY RECOMMENDED SERVICES AND NEVER RECOMMENDS THAT ONE BE PERFORMED. INTERSTING THOUGH, BMW RECOMMENDS THE USE OF DEXRON III/MERCON FLUID FOR THE TRANSMISSION. PRODUCT LITERATURE PUT OUT BY THE MANUFACTURERS OF THESE FLUIDS CLEARLY STATE THAT ALTHOUGH THE FLUID SHOULD LAST LONGER THAN NORMAL FLUID, IT STILL MUST BE CHANGED REGULARLY. EVERY ARTICLE REGARDING TRANSMISSIONS CLEARLY STATES THE TRANSMISSION SHOULD BE SERVICED AND THE FLUID CHANGED REGULARALY. BMW REFUSES TO STAND BEHIND ITS "LIFETIME FILL" CLAIM.*AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10049506December 10, 2003
SERVICE BRAKES, HYDRAULIC
WHILE BACKING OUT OF THE GARAGE, WHEN I HIT THE BRAKES TO STOP THE CAR, THE CAR DID NOT STOP. IN ORDER TO AVOID HITTING THE CAR BEHIND ME, I PUT THE CAR IN DRIVE AND AGAIN HIT THE BRAKES. THE CAR DID NOT STOP AND ONLY STOPPED WHEN I HIT THE GARAGE WALL, CAUSING OVER $3000.00 DAMAGE TO THE CAR. *LA
Crash:
Yes
Fire:
No
Injuries:
0
Deaths:
0
#10047040November 17, 2003
VISIBILITY:POWER WINDOW DEVICES AND CONTROLS
THE WINDOW REGULATORS ON MY CAR HAVE BEEN REPLACED A TOTAL OF 9 TIMES. PER MY SERVICE ADVISORS, THE PARTS/DESIGN IS DEFECTIVE. THE FIRST SEVEN WERE REPLACED UNDER WARRANTY. THE LAST TWO ON NOV 14, 2003 WERE NOT. THE COST TO REPLACE WAS $ 456.38. *LA
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10039864September 23, 2003
AIR BAGS:SIDE/WINDOW
THE SIDE AIR BAG FAILED TO DEPLOY OUT THE AIR BAG DOOR COVER, WHEN THE VEHICLE HIT A CURB ON RAINY NIGHT, INSTEAD THE AIR BAG DEPLOYED DOWN THE DOOR AND BLEW OFF THE ENTIRE DOOR PANEL. INJURES WERE CAUSED AS A RESULT OF THE DOOR TRIM WHICH FLEW OFF AND HIT THE PASSENGER IN THE RIBS. PHOTOS ATTACHED. A FIELD ENGINEER TOOK PHOTOS AND THE VEHICLE WAS BEING USED IN A TRAINING SESSION BEING HELD THERE. *PH *JB
Crash:
No
Fire:
No
Injuries:
1
Deaths:
0
#10039731September 11, 2003
STRUCTURE
DASHBOARD REFLECTS INTO WINDSHIELD, CAUSING AN OBSTRUCTIVE VIEW. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10036889August 30, 2003
SERVICE BRAKES, HYDRAULIC:ANTILOCK/TRACTION CONTROL/ELECTRONIC LIMITED SLIP
THE RIGHT REAR BRAKES PULSATE WHILE DRIVING WITHOUT THE BRAKES BEING APPLIED BY THE DRIVER. THIS OCCURS ON AN INTERMITTENT BASIS (ONCE OR TWICE A WEEK) AND STOPS WHEN THE CAR IS SHUT OFF AND RESTARTED. WHEN THE FAILURE HAS OCCURRED WHILE DRIVING ON THE HIGHWAY (E.G. AT SPEEDS OF 55MPH) THE RIGHT REAR DISC WILL GLOW RED HOT UPON EXAMINATION AFTER GENTLY STOPPING THE VEHICLE WITHOUT APPLYING THE BRAKES. ONLY THE RIGHT REAR DISC GLOWS.*AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10033185August 20, 2003
STRUCTURE:FRAME AND MEMBERS, POWER TRAIN:DRIVELINE:DIFFERENTIAL UNIT
DIFFERENTIAL MOUNTS TO FRAME HAVE 'TORN AWAY' @ 40K MILES AND A SECOND TIME @ 60K00MILES. BMW IS FIXING IT A 2ND TIME AND COVERING COST. CAR IS 4DOOR, MANUAL AND OTHERWISE HAS BEEN THE PERFECT CAR. ESTIMATED TIME TO FIX AT BMW IS 4-5 WEEKS.*AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10031834August 12, 2003
SEAT BELTS:FRONT, VISIBILITY:POWER WINDOW DEVICES AND CONTROLS
CONSUMER STATED THE DRIVER'S FRONT SEAT BELTS DID NOT LOCK INTO PLACE WHEN A SUDDEN STOP WAS NECESSARY. *AK *SCC THE DRIVERS DOOR MADE A RATTLING NOISE, THE WINDOW REGULATOR WAS REPALCED.*CB *JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10030537July 31, 2003
POWER TRAIN:DRIVELINE:DIFFERENTIAL UNIT
REAR DIFFERENTIAL FAILURE AT 33K MILES WHILE TRAVELING AT 65MPH, CAUSING LOSS OF CONTROL AND NEAR ACCIDENT WITH OTHER VEHICLES. BMWNA STATES NO LIABILITY FOR INCIDENT AND IGNORES THE FACTORY WARRANTY ON A 2000 MODULE YEAR 3 SERIES. I WAS REQUIRED TO PAY FOR ALL DAMAGES AND NEW PARTS. I HAVE THE ORIGINAL DIFFERENTIAL SHOWING THE SHATTERED PINION GEAR. I WAS LUCKY SOMEONE ELSE MIGHT KILL SOMEONE ON THE ROAD BECAUSE BMW REFUSES TO ACCEPT A PROBLEM. *PH
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10029905July 22, 2003
AIR BAGS:FRONTAL
WHILE TRAVELING ON THE HIGHWAY AND WITHOUT PRIOR WARNING ANOTHER VEHICLE HIT ON THE RIGHT SIDE, AND DRIVER'S SIDE AIR BAG DIDN'T DEPLOY. *AK
Crash:
Yes
Fire:
No
Injuries:
0
Deaths:
0
#10021514June 12, 2003
POWER TRAIN:AUTOMATIC TRANSMISSION
I HAVE A 328I BMW, AND THE INFORMATION IN THE OWNERS MANUAL STATES THAT YOU NEVER NEED TO CHANGE THE TRANSMISSION FLUID YET ON THE DAY IN QUESTION MY TRANSMISSION BEGAN TO STALL AND JERK. I THAN CALLED MY MECHANIC WHO I INFORMED OF THIS TROUBLE, HE THEN INFORMED ME TO BRING THE CAR TO HIM TO CHECK. I NEED TO ALSO TELL THAT THIS AUTOMOBILE DOES NOT HAVE A DIP STICK SO THERE IS NO WAY TO TELL IF THE TRANSMISSION FLUID IS GOING BAD PRIOR TO WHAT IS HAPPENING TO ME. WHEN I CALL BMW THEY INFORMED ME THAT THEY ONLY WARRANTY THE TRANSMISSION FLUID AND NOT THE TRANSMISSION, WHEN YOU CONSIDER THAT THE TRANSMISSION ONLY OPERATES CORRECTLY WHEN THE FLUID IS RIGHT. IN CONCLUSION I WOULD LIKE TO KNOW IF THERE ARE ANY OTHER SUCH CASES REPORTED AND IF SO WHAT IS MY COURSE OF ACTION IF ANY. THANK YOU. *JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10020930June 2, 2003
SUSPENSION:REAR:SPRINGS
RIGHT AND LEFT REAR SPRINGS BOTH BROKE AT SAME SPOTS. CAR HAS 92,000 MILES. CAR NEVER 'BOTTOMED OUT" OR HIT LARGE HOLE TO CAUSE SUCH A BREAK IN SPINGS.*AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10020646May 28, 2003
AIR BAGS
1998 BMW 328I - CRASHED GOING 35-40 MPH WITH EXTENSIVE FRONT END DAMAGE AND NO AIR BAGS DEPLOYED.
Crash:
Yes
Fire:
No
Injuries:
2
Deaths:
0
#10020180May 20, 2003
SERVICE BRAKES, HYDRAULIC
THE BRAKES FAILED ON THE VEHICLE. *JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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