BMW 328i Complaints

2,583 consumer complaints on file.

#10464815July 9, 2012
SUSPENSION, POWER TRAIN
HEARD A SQUEAKING NOISE FROM NEAR MY REAR DIFFERENTIAL. LIFTED THE CAR AND FOUND THAT THE SUBFRAME HAD PULLED THE MOUNT FROM THE BODY CAUSING THE CAR TO BECOME DIFFICULT TO CONTROL AND NEARLY SIDESWIPED A PERSON IN THE NEXT LANE. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10463528June 29, 2012
ENGINE
TL* THE CONTACT OWNS A 2007 BMW 328I. THE CONTACT STATED THAT THE VEHICLE WOULD STALL SPORADICALLY. THE COOLANT WARNING LIGHT WOULD ILLUMINATE AFTER THE FAILURE. THE CONTACT TOOK THE VEHICLE TO THE DEALER BUT WAS INFORMED THAT THERE WERE NO FAILURES FOUND WITHIN THE VEHICLE. THE DEALER AND MANUFACTURER WAS NOT NOTIFIED. THE FAILURE MILEAGE WAS 70,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10463295June 27, 2012
LATCHES/LOCKS/LINKAGES
THE DOOR LOCKS WOULD NOT WORK WITH THE FOB. I WAS LOCKED IN SIDE THE VEHICLE. WHEN I FINALLY GOT OUT AND TRIED TO OPEN THE DOORS FROM OUTSIDE, THE DOORS WOULD NOT OPEN. THIS SITUATION HAS HAPPENED MANY TIMES OVER THE YEARS. I WAS TRAPPED INSIDE THE CAR DURING A HEAVY RAIN FALL ON THE ROAD LAST YEAR DUE TO THE DOORS NOT UNLOCKING. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10463352June 27, 2012
STEERING
RED INDICATOR FOR ELECTRONIC STEERING WHEEL LOCK MALFUNCTION. CAR FAILED TO START UNLESS MULTIPLE ATTEMPTS TO UNLOCK COLUMN BY INSERTING AND REMOVING KEY. DEALER SAYS THE COLUMN NEEDS TO BE REPLACED, AND THE CAR REPROGRAMMED TO "ACCEPT" THE NEW COLUMN. THE CAR IS COVERED UNDER A CPO WARRANTY, SO THE PARTS WILL BE COVERED, BUT THE "REPROGRAMMING" IS NOT. AN INTERNET SEARCH FOR "BMW ELECTRIC STEERING WHEEL LOCK MALFUNCTION" RETURNS MULTIPLE INSTANCES OF THE FAILURE MODE. IN SOME CASES MULTIPLE TIMES PER VEHICLE. PLEASE HELP US! BMW IS IGNORING THE ISSUE OR KICKING-THE-CAN DOWN THE ROAD UNTIL THE VEHICLE IS OUT OF WARRANTY. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10462768June 22, 2012
STRUCTURE:BODY:DOOR, WHEELS
ACCIDENT HAPPENED IN LOS ANGELES. I WAS HEADING EAST ON 3RD STREET ( MAIN ROAD) 2 LANES, I WAS ON THE RIGHT LANE. OPPOSITE SIDE ALSO HAS 2 LANES GOING WEST. WESTMORELAND IS AN INTERSECTION ON 3RD STREET AND HAS THE STOP SIGN. THE VECHILE CROSSED 3 LANES OF TRAFFIC AND HIT MY CAR ON THE DRIVE SIDE REAR WHEEL AND QUARTER PANEL. AT THE TIME OF IMPACT, THE MOMENTUM HAD ME GOING ALMOST SIDEWAYS ONTO ONCOMING TRAFFIC. AND MY BIGGEST CONCERN WAS, THE 2 PASSENGER SIDE DOORS FLUNG OPEN. EVERYONE HAD THEIR SEATBELTS ON. MY WIF'E'S SHOULDER BAG WHICH WAS TUCKED ON THE FLOOR ON THE FRONT PASSENGER ENDED UP IN THE MIDDLE OF THE ROAD ON 3RD WESTMORELAND. THE CAR WAS DISABLE AND CAN'T BE DRIVEN BECAUSE THE REAR WHEEL WAS BENT. I HAVE REPORTED IT TO MY INSURANCE COMPANY AND TOLD THE BMW AUTHORIZED REPAIR SHOP. I AM NOT SURE IF THE DOORS WHERE DESIGNED TO OPEN DURING A COLLISION BUT INQUIRIES TO BMW CUSTOMER RELATIONS AND DEALERSHIP HAS GOTTEN NOWHERE. I AM CONCERNED THAT WHEN THE CAR IS FIXED, I MAYBE DRIVING A CAR THAT HAS A SAFETY DEFECT. *TT
Crash:
Yes
Fire:
No
Injuries:
0
Deaths:
0
#10462027June 18, 2012
ELECTRICAL SYSTEM
I DROVE MY CAR APPROXIMATELY 2 MILES THEN GOT HOME AND TURNED MY CAR OFF. 10 MINUTES LATER I LOOK OUT THE WINDOW AND MY CAR IS ON FIRE. THE FIRE DEPT. STATED THAT THE FIRE STARTED AROUND THE PASSENGER SIDE HEADLIGHT AND THAT IT LOOKED LIKE AN ELECTRICAL FIRE. *TR
Crash:
No
Fire:
Yes
Injuries:
0
Deaths:
0
#10461073June 8, 2012
LATCHES/LOCKS/LINKAGES
ELECTRIC LOCKS FAIL TO UNLOCK IN HOT OR HUMID WEATHER. DRIVER AND PASSENGERS ARE ALSO UNABLE TO UNLOCK THREE PASSENGER DOORS MANUALLY, THOUGH THE KEY CAN BE USED TO MANUALLY UNLOCK THE DRIVER DOOR. THIS IS A SAFETY HAZARD WHEN PASSENGERS ARE LOCKED IN CAR. THE ONLY METHOD TO EXIT AT TIMES IS TO ROLL DOWN WINDOWS AND CRAWL OUT. IN THE INSTANCE OF AN EMERGENCY WHERE PASSENGERS NEED TO EXIT QUICKLY, THIS CAN BE A PROBLEM. *JS
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10460789June 6, 2012
ELECTRICAL SYSTEM, LATCHES/LOCKS/LINKAGES
SUDDENLY ALL 3 DOORS (EXCEPT ONE PASSENGER DOOR) FAIL TO UNLOCK AND EVEN THE INSIDE DOOR KNOB WOULDN'T UNLOCK THE DOOR. IT SEEMS TO BE A VERY WELL KNOWN PROBLEM BUT BMW WOULDN'T FIX THE PROBLEM BEFORE IT HAPPENS, AND MY WARRANTY PERIOD IS OVER. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10459185May 21, 2012
STRUCTURE:BODY
SUBFRAME FAILURE ON BMW E46. ON MY REAR 2 DIFFERENTIAL MOUNTS OF THE SUBFRAME WERE CRACKS THAT WERE SPREADING. DRIVER SIDE REAR MOUNT HAD COMPLETELY TORN OUT AND THE SUBFRAME WAS A GAPING HOLE AROUND THE MOUNT. NO HARD DRIVING DONE TO CAR. *TT
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10458355May 8, 2012
TIRES
2009 BMW 328I. CONSUMER WRITES IN REGARDS TO ISSUES WITH VEHICLE TIRES *TGW THE CONSUMER STATED THE VEHICLE CAME EQUIPPED WITH THE EXTRA COST SPORT PACKAGE WHICH INCLUDED 18 INCH SPORT WHEELS AND LOWER PROFILE TIRES THAN THE BASE CAR. THE TIRES WERE MICHELIN RUN FLAT TIRES WHICH WERE INSTALLED BY BMW SO THAT THEY COULD AVOID THE WEIGHT OF THE SPARE TIRE. THERE WAS NO SPARE TIRE, JACK, INFLATION DEVICE OR OTHER BACKUP. THE TIRES HAD ROUTINELY FAILED DUE TO AN INHERENT DEFECT, BEFORE THEIR NORMAL SERVICE LIFE WAS COMPLETE. THE TIRES FAILED IN AS LITTLE AS 8,00 MILES AND A COUPLE HAVE LASTED UNTIL THEY WERE AT 3/32, STILL BEFORE THE NORMAL SERVICE LIFE WAS COMPLETE. THE REASON FOR THE FAILURE, WAS DUE TO A SIDEWALL BULGE THAT DEVELOPED IN THE AREA BETWEEN THE TIRE BEAD AND THE SIDEWALL. AFTER THE BULGE BEGAN, A TEAR DEVELOPED AND AFTER THE TEAR BEGAN, THE TIRES AT THAT POINT OF THE BULGE BECAME UNSAFE TO DRIVE ON AT ANY SPEED. THE CONSUMER HAD TO REPLACE ALL FOUR TIRES AND THE RIGHT REAR TIRE TWICE. *JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10457508May 4, 2012
POWER TRAIN
TL* THE CONTACT OWNS A 2008 BMW 328I. THE CONTACT STATED THAT THE TRANSMISSION WOULD SHIFT ABNORMALLY HARD IN SECOND GEAR. THE CONTACT ALSO STATED THAT WHEN THE WEATHER WAS BELOW FREEZING, THE VEHICLE COULD NOT BE SHIFTED INTO REVERSE. THE CONTACT STATED THAT THE FAILURE WAS A RANDOM OCCURRENCE. THE VEHICLE WAS TAKEN TO THE DEALER SEVERAL TIMES, BUT THE DEALER WAS ALWAYS UNABLE TO DETERMINE THE FAILURE AND ADVISED THE CONTACT THAT THE REVERSE FAILURE WAS A NORMAL OCCURRENCE IN COLDER TEMPERATURES. THE FAILURE MILEAGE WAS 5,000 AND THE CURRENT MILEAGE WAS 48,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10456404April 24, 2012
ELECTRICAL SYSTEM, ENGINE AND ENGINE COOLING
2007 328I -- I WAS DRIVING THRU MY NEIGBORHOOD IN NYC AND THE CAR SUDDENLY SHUT DOWN COMPLETELY; NO POWER, NO BRAKES, ABSOLUTELY NOTHING AT ALL.. AND THE THING IS NO WARNINGS EVER SHOWED UP.. I HOPE EVERYONE WHO'S HAD PROBLEMS LIKE THIS REPORTS THEM TO BWM BECAUSE THIS IS UNACCEPTABLE AND EXTREMELY DANGEROUS. I'M LUCKY I WAS DRIVING LOCALLY AND THERE WEREN'T ANY CARS AROUND BECAUSE IT WAS THE SCARIEST THING I'VE EVER EXPERIENCED DRIVING A CAR. HOPE BMW STEPS UP BEFORE SOMETHING CATASTROPHIC HAPPENS, LIKE TOYOTA HAD THEM. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10455963April 21, 2012
ENGINE AND ENGINE COOLING
OIL LEAKING FROM HEAD GASKET. THE ALUMINUM BOLTS USED IN THE ENGINE WARPED CAUSING LEAK. HAD TO REPLACE HEAD GASKET AND ALL HEADBOLTS. *JS
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10455684April 18, 2012
POWER TRAIN
TL* THE CONTACT OWNS A 2011 BMW 328I. THE CONTACT STATED THAT AFTER SHIFTING INTO PARK, THE VEHICLE SUDDENLY BEGAN TO MOVE AS IF THE CONTACT HAD NOT SECURED THE VEHICLE IN PARK. THE VEHICLE WAS TAKEN TO THE DEALER WHERE THE CONTACT WAS INFORMED THAT THE FAILURE COULD NOT BE DUPLICATED. THE VEHICLE WAS NOT REPAIRED. THE CURRENT AND THE FAILURE MILEAGES WERE 8,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10455719April 18, 2012
PARKING BRAKE
PARKED CAR USING HAND BRAKE (STANDARD SHIFT CAR). LATER (APPROX 2 HOURS LATER) HANDBRAKE RELEASED AND CAR ROLLED INTO STREET. ON ANOTHER OCCASION, THE HANDBRAKE RELEASED 1 MINUTE AFTER I SET IT (I WAS STILL IN THE CAR AT THE TIME) AND WAS ABLE TO CATCH IT BEFORE IT ROLLED AWAY. *JS
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10455007April 12, 2012
LATCHES/LOCKS/LINKAGES, STRUCTURE:BODY:DOOR, ELECTRICAL SYSTEM
MODEL: 2007 BMW 328I. THE ELECTRONIC "DOOR ACTUATORS" FAILED. AS A RESULT, IT BECAME IMPOSSIBLE TO OPEN ANY DOOR OF THE VEHICLE FROM THE INSIDE, EXCEPT THE DRIVER'S DOOR. WHEN THESE ELECTRONIC DOOR ACTUATORS FAIL, PASSENGERS ARE TRAPPED IN OR OUT OF THE VEHICLE. THE SERVICE ADVISOR AT THE DEALERSHIP (WEATHERFORD BMW, BERKELEY, CALIFORNIA) EXPLAINED THAT HE NEW EXACTLY WHAT WAS WRONG WITH MY VEHICLE BECAUSE THEY RECEIVED A BULLETIN REGARDING THIS (MEANING THIS IS A "KNOWN ISSUE" TO BMW WITH THIS MODEL CAR! MY QUESTION WAS IF BMW HAS RECEIVED MAJOR COMPLAINTS ABOUT THIS PARTICULAR ISSUE, WHY WOULD"NT IT BE RECALLED...HE ADVISED ME THAT ARE NORMALLY PERTAINED TO "SAFETY", WE"LL WHAT WOULD YOU CONSIDER THIS SITUATION...SAFE? $900.00 WAS MY QUOTE TO HAVE THIS FIXED! RIDICULOUS!!! WE STRONGLY SUGGEST THAT THIS DEFECT BE INVESTIGATED, AND THAT THE SUBJECT VEHICLES BE RECALLED SO THAT THE DEFECT CAN BE CORRECTED BEFORE DEATHS OR INJURIES OCCUR. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10454558April 9, 2012
AIR BAGS
PASSENGER SIDE SEAT OCCUPANCY MALFUNCTION.FAULTY SEAT OCCUPANCY DETECTOR MAT. WARNING LIGHT STAYS ON WHEN A PASSENGER SITS IN SEAT. LIGHT SAYS "PASSENGER AIR BAG OFF". THAT MEANS IT IS SET FOR A CHILD. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10452435March 20, 2012
STEERING
STEERING WHEEL LOCK MALFUNCTION WHICH IS INHERENT ON THIS MODEL. BMW REFUSES TO RECALL THE ITEM. THEY HAVE SINCE CORRECTED THE MALFUNCTION ON SUBSEQUENT YEARS. REPAIR COST $1800 MIN. I WILL ADD THIS COMPLAINT TO THE EVER GROWING LIST I AM SURE YOU HAVE ON THIS MODEL. HOPEFULLY YOU WILL ATTEND TO THE DANGEROUS PROBLEM. THE STEERING WHEEL LOCKS YOU CRASH. *KB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10451711March 14, 2012
STEERING, ENGINE AND ENGINE COOLING
I WAS LEFT STRANDED IN A PARKING LOT WITH THE STEERING WHEEL LOCK LIGHT SHOWING. I WAS NOT ABLE TO START THE CAR AT ALL AND I WAS UPSET BECAUSE I COULD NOT MOVE THE CAR AND HAD TO BE TOWED TO THE CLOSEST PLACE WHICH WAS AN EXTREME BURDEN ON ME FINANCIALLY. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10451018March 9, 2012
STEERING, ENGINE AND ENGINE COOLING:ENGINE, LATCHES/LOCKS/LINKAGES:TRUNK LID:LOCK, EQUIPMENT:ELECTRICAL:NAVIGATIONAL SYSTEM(GLOBAL POSITIONING SYSTEM)
TL* THE CONTACT OWNS A 2011 BMW 328I. THE CONTACT WAS DRIVING 45 MPH WHEN THE STEERING WHEEL STARTED TO VIBRATE ALONG WITH THE FRONT END OF THE VEHICLE. THE VEHICLE WAS TAKEN TO THE DEALER. THE CONTACT ALSO STATED THAT ON ONE OCCASION, THE TRUNK OPENED WHILE DRIVING 80 MPH. THE DEALER FOUND THE LOCK ACTUATOR WAS NOT LOCKING COMPLETELY. THE MANUFACTURER WAS CONTACTED BUT THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS 300 AND THE CURRENT MILEAGE WAS 8,000. UPDATED 04/11/12 *BF THE CONSUMER STATED THE GPS SYSTEM DIDN'T ALLOW HER TO PUT IN 95% OF THE ADDRESSES. SOMETIMES, THE GPS GAVE THE CONSUMER THE WRONG DIRECTIONS. ALSO, THE ENGINE VIBRATED AFTER SITTING FOR A PERID OF TIME. UPDATED 05/11/12
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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