BMW 328d Complaints

212 consumer complaints on file.

#11142446October 24, 2018
STRUCTURE:BODY, ENGINE, UNKNOWN OR OTHER
I WAS DRIVING ON I-91 AT NORMAL HIGHWAY SPEED AND THE CAR SUDDENLY STARTED DECELERATING ON ITS OWN WITH NO WARNING LIGHTS OR OTHER INDICATION OF A PROBLEM. I PULLED OVER IMMEDIATELY AND SHUT THE ENGINE OFF AND GOT OUT TO INVESTIGATE AND SAW SMOKE UNDER THE HOOD. I CALLED 911 AND THE CAR WAS VISIBLY ON FIRE BY THE TIME THEY ARRIVED.
Crash:
No
Fire:
Yes
Injuries:
0
Deaths:
0
#11133035October 3, 2018
ENGINE, FUEL/PROPULSION SYSTEM, VEHICLE SPEED CONTROL
WHILE DRIVING AT 65 MPH OR SO THE VEHICLE'S ON-BOARD MESSAGE CENTER READ "DRIVE-TRAIN MALFUNCTION". I PRESSED ON THE ACCELERATOR AND THERE WAS NO RESPONSE. THE VEHICLE WAS LOOSING MOMENTUM QUITE QUICKLY WHICH REQUIRED ME TO SWIFTLY, BUT SAFELY TO PULL OVER TO THE ROADWAY EDGE. THIS IS THE THIRD TIME THE ISSUE HAS PRESENTED ITSELF. THE FIRST TIME WAS A FEW MONTHS FROM PURCHASING THE VEHICLE. THE DEALER FOUND METAL SHAVINGS IN THE FUEL LINES. THEY REPLACED THE ENTIRE FUEL SYSTEM AND SENT ME OFF. A FEW MONTHS LATER I TOOK THE VEHICLE IN FOR SERVICE I.E. OIL CHANGE, INSPECTION, ETC. WHILE INSPECTING MY CAR THEY AGAIN FOUND METAL SHAVINGS IN THE FUEL LINES. THEY AGAIN REPLACED THE ENTIRE FUEL SYSTEM AND SAID IT WAS FIXED. JUST THIS WEEKEND SEPTEMBER 30, 2018, I WAS DRIVING MY VEHICLE ON THE FREEWAY AND AGAIN THE CAR WENT LIMP. NO POWER, LIMITED STEERING CONTROL, NO RESPONSE FROM ACCELERATOR. ESSENTIALLY A CATASTROPHIC EVENT BECAUSE WITHOUT POWER A VEHICLE IS A ROLLING PROJECTILE. ACCORDING TO THE DEALERSHIP THE VEHICLE ONCE AGAIN HAS METAL SHAVINGS IN THE FUEL SYSTEM. TOTAL COUNT FOR REPLACING FUEL SYSTEM (3).
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11132398September 30, 2018
ENGINE
EGR VALVE LOCKED OPEN, AS SEDIMENT ACCUMULATED IN THE VACUUM LINE FROM THE LEAKING OF ANTI-FREEZE INTO THE VALVE. MANIFOLD DEVELOPED HOLES, AS THE EGR OVERHEATED DUE THE VALVE LOCKING OPEN. THE SMELL OF ANTI-FREEZE AND DIESEL FILLED THE CAR AS SMOKE STARTED COMING FROM THE ENGINE, WHILE I WAS DRIVING ON THE FREEWAY. HAD TO HAVE THE MANIFOLD REPLACED, AS THE MANIFOLD HAD FOUR HOLES IN IT, AND THE EGR VALVE VACUUM LINE HAD TO BE CLEARED. REPORTED THE ISSUE TO KUNI BMW, WHO NEVER REPORTED THE ISSUE AND WARNED ME TO NOT DRIVE THE CAR IN THE CONDITION THAT IT WAS IN BEFORE THE REPAIR. KUNI ALSO SAID THAT THEY HAD NEVER HEARD OF AN EGR VALVE ISSUE AND ANTI-FREEZE CAUSING SEDIMENT TO PLUG THE VACUUM LINE. THIS IS THE SAME ISSUE THAT BMW HAS HAD TO ISSUE A RECALL FOR 2015-2017 MODELS IN EUROPE AND S. KOREA. KUNI BMW KNEW OF THE RECALLS IN S. KOREA AND EUROPE WHEN THEY TALKED TO ME. I AM REPORTING THIS TO NTSB, AS BMW NA TOLD ME THAT THEY HAD ONLY MADE A INFORMAL REPORT TO NTSB, AND THEY FELT IT WAS NOT A MAJOR ISSUE. MY CAR ALMOST CAUGHT ON FIRE AND BURNED, WHILE MY PREGNANT WIFE AND DAUGHTER WERE RIDING WITH ME, BUT KUNI REFUSED TO REPORT IT AND BMW DIDN'T CONSIDER IT A BIG ISSUE. SAD. BAVARIAN AUTOWORKS IN VANCOUVER, WA DID THE REPAIR WORK. RECALL SHOULD BE EXTENDED TO THE 2014 MODELS. AS OF TODAY, I HAVE REACHED OUT TO THE LOCAL NEWS ANCHOR ON FOX 12, AS SHE ALSO HAS A 2014 BMW DIESEL.
Crash:
No
Fire:
Yes
Injuries:
0
Deaths:
0
#11112761July 20, 2018
POWER TRAIN
WE WERE DRIVING OUR BMW 328D XDRIVE WAGON AND ACCELERATING STRAIGHT TO ENTER THE INTERSTATE WHEN THERE WAS LOSS OF ALL DRIVE POWER AND THE ENGINE BEGAN TO REV HIGH. NO ERROR MESSAGES ACTIVATED. WE WERE FORTUNATE TO BE ABLE TO DRIFT OUT OFF TRAFFIC AS NO OTHER CARS WERE COMING CLOSE. VEHICLE WAS TOWED TO DEALERSHIP AND DETERMINED TO BE DEFECTIVE TRANSFER CASE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11110795July 11, 2018
ELECTRICAL SYSTEM, ENGINE
WHILE DRIVING, MESSAGE DISPLAYED "DRIVETRAIN MALFUNCTION, DRIVE CAUTIOUSLY" CAR LOST POWER, BUT I MADE IT TO SHOULDER. WHILE CALLING FOR HELP, I NOTICED THICK GREY SMOKE FILLING THE CAR. I EXITED VEHICLE THEN NOTICED FLAMES COMING FROM UNDER THE HOOD ON THE DRIVERS SIDE. CAR COMPLETELY BURNED
Crash:
No
Fire:
Yes
Injuries:
0
Deaths:
0
#11104955July 1, 2018
UNKNOWN OR OTHER
THE SUNROOF EXPLODED. ON JUNE 29TH, 2018 AT APPROXIMATELY 4:00 PM I WAS STOP AT AN INTERSECTION WAITIN FOR AN ON COMING CAR TO PASS SO I COULD MAKE A LEFT TURN. AS SOON AS I STARTED TO GO I HEARD WHAT SOUNDED LIKE AN EXPLOSION/LOINS GUN SHOT COMING FROM THE INSIDE OF THE CAR. I WAS EXTREMELY STARTLED, I AM LITERALLY SHAKING NOW JUST THINKING ABOUT HOW SCARY THIS WAS. IT ONLY TOOK A FEW SECONDS TO REALIZE THE SUNROOF WAS SHATTERING ABOVE ME. I WAS ONLY A FEW MILES FROM HOME. I CALLED THE DEALERSHIP TO ADVISE THEM WHAT HAD HAPPED AND SCHEDULE A REPAIR. I TOLD THEM THIS IS DEFECTIVE SUNROOF AND IT SHOULD BE COVERED UNDER THE WARRANTY. HE COULDN'T CONFIRM THIS FOR ME I ASKED FOR SOMEONE TO CALL ME BACK TO CONFIRM, NO ONE CALLED BACK BUT I WAS LATER IN THE DAY ON A FRIDAY. I DID SOME RESEARCH ONLINE AND I SEE THIS TYPE DO INCIDENT IS A PROBLEM. JUST THE FACT THAT YOU CAN BE STARTLED TO THAT EXTENT WHILE DRIVING IS QUITE DISTURBING AND DANGEROUS. ONE VERY IMPORTANT FACT IS THE FORCE FROM THE EXPLOSION CAME FROM THE INSIDE OF THE CAR AS YOU CAN SEE THE GLASS IS FORCED UP. THANK YOU
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11097695May 23, 2018
SEAT BELTS, AIR BAGS
ERROR: PASSENGER RESTRAINT SYSTEM ERROR MESSAGE: MALFUNCTION. CONTINUE WEARING SAFETY BELT. CONSULT NEAREST SERVICE CENTER. THIS IS OCCURRING CONSISTENTLY. BMW IS NOT TAKING RESPONSIBILITY. I HAVE HAD REPAIRED IT TWICE BUT DONT KNOW WHAT EXACTLY THEY DID. I DID NOT SEE ERROR FOR A WEEK OR SO AFTER REPAIRS BUT AGAIN SAW IT. I HAVE READ AND HEARD THAT THERE ARE LOT OF PEOPLE HAVING SAME ISSUES WITH THEIR BMWS.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11090994April 30, 2018
FUEL/PROPULSION SYSTEM
MARCH 6, 2018, MY CAR STARTED SHAKING AS I MERGED FROM 101 TO 405 S IN LOS ANGELES. MESSAGE INDICATED A DRIVE TRAIN PROBLEM AND TO "DRIVE MODERATELY". CAR STOPPED AND WOULD NOT RESTART SECONDS LATER. WHILE WAITING FOR A TOW, WAS REAR ENDED AT A DEAD STOP. BMW SANTA MONICA FOUND METALS SHAVINGS IN FUEL LINE AND REPLACED FUEL SYSTEM; MY CAR ALSO HAD $13,000 OF BODY DAMAGE. I HAVE SEEN MANY OTHER REPORTS OF THE SAME PROBLEM - BMW SHOULD HAVE RECALLED THE CAR TO FIX THE FUEL SYSTEM BEFORE I HAD AN ACCIDENT. NOW MY CAR IS DEVALUED AND I DO NOT HAVE SAME LEVEL OF CONFIDENCE IN DRIVING IT.
Crash:
Yes
Fire:
No
Injuries:
0
Deaths:
0
#11082066March 29, 2018
ENGINE, FUEL/PROPULSION SYSTEM
WITHOUT ANY WARNING, THE VEHICLE LOST POWER SUDDENLY/ ABRUPTLY STOPPED ON A BUSY CITY STREET. THE VEHICLE ALMOST GET SLAMMED INTO BY OTHER VEHICLES TRAVELING BEHIND IT. THIS WAS POTENTIALLY A CAUSE FOR A FATAL ACCIDENT. BMW DEALERSHIP INFORMED THAT THE CAUSE WAS THE SUDDEN FAILURE OF THE FUEL PUMP. VEHICLE IS AT 39,900 MILES, & IS COVER BY BMW CERTIFIED PRE-OWNED WARRANTY.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11078257March 9, 2018
FUEL/PROPULSION SYSTEM
WHILE ACCELERATING MY 2014 BMW 328D I HEARD A GRINDING NOISE AND THE CAR HIT THE BRAKES SO HARD THAT THE SEAT BELT PINNED ME AGAINST THE SEAT AND MY CHEST HURT AFTER THAT FOR A COUPLE DAYS. I CALLED BMW ROADSIDE AND THE POLICE TO ASSIST WITH TRAFFIC SINCE I WAS IN THE MIDDLE OF THE ROAD, WAS LATE EVENING AND RAINING ALSO. THE POLICE OFFICER TRIED TO MOVE THE CAR BUT THE WHEELS WERE LOCKED AND WAS UNABLE TO PUT IT IN NEUTRAL OR MOVE. WHILE GETTING OUT OF CAR HE TELLS ME THAT I AM LUCKY IN HIS OWN WORDS "ON THIS WEATHER ON THE FREEWAY YOU WOULD'VE BEEN DEAD BY NOW". ALSO THE TOW TRUCK DRIVER HAD THE SAME LINE AS THE OFFICER AND HE DRAGGED THE CAR ON THE BED SINCE THE WHEELS WERE LOCKED. THE CAR WAS TAKEN TO THE DEALER AND BMW DIAGNOSED IT AS "FUEL PUMP BLEW UP INTERNALLY AND DISTRIBUTED METAL SHAVINGS THROUGHOUT THE ENTIRE FUEL SYSTEM AND THROUGH INJECTORS." 4 INJECTORS NEED REPLACEMENT ALONG WITH THE FUEL RAIL, THE FUEL PUMP AND REPAIRS MADE TOT THE ENTIRE FUEL SYSTEM INCLUDING THE TANK. BMW WILL COVER EVERYTHING SINCE THE CAR IS STILL UNDER WARRANTY ( I AM AT 45 K MILES)! MOST TRAUMATIZING EXPERIENCE OF MY 40 YEARS LIFE IN A 50K+ CAR! BMW NEVER WARNED ME OF POSSIBLE FUEL PUMP FAILURE PROBLEM WITH THEIR DIESEL CARS AND NO CAR SHOULD PIN YOU WITH THE SEAT BELT AGAINST THE SEAT UNLESS IT'S AN ACCIDENT!
Crash:
No
Fire:
No
Injuries:
1
Deaths:
0
#11051634November 30, 2017
FUEL/PROPULSION SYSTEM
I WAS DRIVING APPX 45 MPH (SPEED LIMIT) ON A SUBURBAN STREET WHEN THE CAR RAN OUT OF POWER, SLOWED DOWN TO A CRAWL AND BECAME TOTALLY LIMP. MEANWHILE, THE IMAGE ON THE NAVI SCREEN STATED, "POWERTRAIN FAILURE, DRIVE MODERATE SPEED" OR SOMETHING LIKE IT. I MANAGED TO MAKE A VERY SLOW LEFT TURN ONTO A CROSS STREET B/C I WAS IN SHOCK. I WAS ALMOST KILLED BY AN ONCOMING CAR GOING 45-50 MPH. I HAD THE CAR TOWED TO RUSNAK BMW; AFTER INVESTIGATION, THEY STATED IT HAD A "BAD FUEL PUMP," AND THAT THEY HAVE "COUNTLESS FUEL PUMP PROBLEMS WITH BMW DIESEL CARS". THE CAR NOW HAS A NEW FUEL PUMP. I COULD HAVE DIED!
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11048576November 27, 2017
SERVICE BRAKES, VEHICLE SPEED CONTROL
THIS CAR WAS PURCHASED NEW WITH THE OPTIONAL "ACTIVE CRUISE CONTROL" (ACC). UNDER CERTAIN CONDITIONS THE CAR ACCELERATES UNEXPECTEDLY. WHEN THE BRAKES ARE APPLIED BY THE DRIVER, THE ACC ENGAGEMENT SHOULD ALWAYS BE TERMINATED. IN CERTAIN SITUATIONS THE ACC REMAINS ENGAGED DESPITE THE DRIVER'S USE OF THE BRAKES. WHEN THE ACC IS ENGAGED AND DETECTS AN OBJECT AHEAD, THE BRAKES MAY BE APPLIED AUTOMATICALLY BY THE ACC. IF, WHILE THE BRAKES ARE STILL BE APPLIED BY THE ACC AND THE DRIVER ALSO PRESSES THE BRAKE PEDAL, THE ACC SHOULD BE DISENGAGED AND REMAIN OFF. HOWEVER, IF THE OBJECT PREVIOUSLY DETECTED AHEAD HAS CLEARED AND THE DRIVER RELEASES THE BRAKES, THE ACC CONTROL IS RESTORED AND THE CAR ACCELERATES. THIS IS A DANGEROUS AND CONFUSING RESPONSE. DRIVERS INSTINCTIVELY EXPECT ANY CRUISE CONTROL TO DISENGAGE IMMEDIATELY AND REMAIN DISENGAGED UPON BRAKE APPLICATION.THE BMW ACTIVE CRUISE CONTROL DOES NOT PERFORM THIS WAY IN THE SITUATION DESCRIBED. THIS ACC RESPONSE IS A REPEATABLE DEFECT THAT HAS CAUSED ME TO EXPERIENCE A HAZARDOUS SITUATION WHILE DRIVING.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11048113November 22, 2017
FUEL/PROPULSION SYSTEM
I WAS DRIVING HOME FROM WORK ON NOVEMBER 16TH AND WAS WITHIN A COUPLE MILES OF MY HOUSE WHEN I HEARD A LOUD BANG AND A WHIRRING SOUND COMING FROM MY CAR. THERE WAS AN ERROR MESSAGE THAT POPPED UP STATING DRIVETRAIN MALFUNCTION, DRIVE CAUTIOUSLY.' THE CAR BECAME VERY JERKY AND I DROVE SLOWLY. I WAS FORTUNATE TO MAKE IT BACK TO MY DRIVEWAY, BUT THEN MY CAR COMPLETELY FAILED. I HAD THE CAR TOWED TO THE DEALERSHIP AND THE CALLED TO LET ME KNOW THE TRANSFER CASE HAD FAILED. THANKFULLY I WASN'T INJURED IN A CAR WRECK WHEN THE IT FAILED. THE CAR ONLY HAD ABOUT 46,500 MILES AND WAS COMPLETELY COVERED UNDER WARRANTY. I WAS FORTUNATE TO GET HOME, BUT A COMPLETE FAILURE COULD HAVE LED TO BEING STRANDED OR WORSE, AN ACCIDENT.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11046343November 15, 2017
ELECTRICAL SYSTEM, ENGINE, POWER TRAIN
11.3.17 CAR CAUGHT ON FIRE WHILE DRIVING. TOTAL LOSS. CAR LOST POWER. MESSAGE WAS DISPLAYED "DRIVETRAIN MALFUNCTION, DRIVE CAUTIOUSLY" PULLED TO SIDE OF HIGHWAY, CAR WAS ENGULPHED IN FLAMES WITHIN 5 MINUTES.
Crash:
No
Fire:
Yes
Injuries:
0
Deaths:
0
#11043366November 5, 2017
FUEL/PROPULSION SYSTEM
WHILE DRIVING DOWN THE INTERSTATE ON OCT. 22, 2017 MY VEHICLE TURNED OFF IN THE MIDDLE OF THE ROAD DISPLAYING AN ERROR SAYING "DRIVE TRAIN MALFUNCTION". THE CAR WENT FROM GOING 60MPH TO A DEAD STOP. I WAS STRANDED IN THE ROAD WHILE CARS WERE ZIPPING PAST ME AT LEAST 60MPH. I WAS IN SOME SERIOUS DANGER IF IT WASN'T FOR THE FAST RESPONSE OF THE TOW TRUCK TO GET ME OUT OF THERE (THE POLICE WERE CALLED AS WELL TO DO TRAFFIC CONTROL BUT THE TOW TRUCK SHOWED UP BEFORE THEY EVEN GOT THERE). THE VEHICLE WAS TOWED TO A BMW DEALER. THEY RAN SOME TESTS AND TOLD ME IT WAS A FUEL PUMP PROBLEM. THEY SAID THE FUEL PUMP BROKE INTERNALLY AND DISTRIBUTED METAL SHAVINGS THROUGHOUT MY ENTIRE FUEL SYSTEM AND THROUGH MY INJECTORS. ALL 4 INJECTORS NEED REPLACED ALONG WITH THE FUEL RAIL AND THE FUEL PUMP AND REPAIRS MADE TOT THE ENTIRE FUEL SYSTEM. MY CAR IS ONLY AT 66K MILES. I DID SOME RESEARCH TO SEE IF THIS PROBLEM WAS RECALLED BECAUSE THIS IS A VERY UNSAFE PROBLEM TO HAVE. AFTER LOOKING, I SAW THAT A RECALL WAS SENT OUT FOR ALL BMW MODELS EXCEPT FOR THE 328D(DIESEL). WHY IS THAT? HOW DO YOU CLAIM SOMETHING IS UNSAFE ON A CAR USING THE SAME PARTS THAT JUST GOT RECALLED BUT EXCLUDED THE DIESEL MODEL. I HAVE READ SOMETHING STATING THERE WAS NOT ENOUGH COMPLAINT TOWARDS THE DIESEL MODEL BUT THE 328D WAS NOT PRODUCED NEARLY AS MUCH AS SAY THE 328I, SO OBVIOUSLY IT WILL HAVE FEWER COMPLAINTS. I CAN SEE RIGHT NOW 5 PAGES OF COMPLAINTS ABOUT THE SAME SAFETY ISSUE I AM HAVING THAT SAYS OTHERWISE. NOW I AM PAYING UPWARDS OF $16,000 DOLLARS DUE TO A SAFETY ISSUE. THIS DOESN'T SEEM ETHICALLY CORRECT ON ANYONE'S END. HOW IS THERE NO RESOLUTION TO THIS PROBLEM? WE ARE GOING TO LET PEOPLE COME TO A COMPLETE STOP ON THE INTERSTATE AN RISK A MAJOR ACCIDENT. I CAN'T BELIEVE THIS HAS SLIPPED THROUGH THE CRACKS WHEN ALL OTHER MODELS WERE RECALLED FOR THE EXACT SAME PROBLEM!!
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11034439October 18, 2017
FUEL/PROPULSION SYSTEM
HIGH PRESSURE FUEL PUMP FAILED CAUSING CATASTROPHIC DAMAGE TO ENTIRE FUEL SYSTEM, REQUIRING REPLACEMENT OF ENTIRE FUEL SYSTEM INCLUDING FUEL PUMPS, FUEL LINES, TANK ETC. STALL OCCURRED ON BUSY STREET WHICH WAS A NEAR DEATH EXPERIENCE THAT COULD HAVE RESULTED IN ACCIDENT / INJURY / DEATH. MOST TERRIFYING EXPERIENCE OF MY LIFE. TOOK CAR TO CREVIER BMW AND DEALER STATED THAT THERE WAS NOTHING I COULD HAVE DONE TO PREVENT THE INCIDENT. 2014 2 SERIES, 3 SERIES, AND 4 SERIES ALL HAVE BEEN RECALLED FOR HIGH PRESSURE FUEL PUMP FAILURE. THE DIESEL MODEL APPEARS TO BE THE ONLY ONE NOT COVERED IN THE RECALL AND CLEARLY IS DEFECTIVE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11010637July 25, 2017
ENGINE, FUEL/PROPULSION SYSTEM
TL* THE CONTACT OWNS A 2014 BMW 328D. WHILE DRIVING 50 MPH AND SLOWING DOWN TO MAKE A TURN, THE VEHICLE SUDDENLY LOST ALL POWER AND THE CHECK ENGINE WARNING INDICATOR ILLUMINATED. THE VEHICLE WAS TOWED TO STEVE THOMAS BMW INC (411 E DAILY DR, CAMARILLO, CA 93010 (805) 482-8878) WHERE IT WAS DIAGNOSED THAT THE HIGH PRESSURE FUEL PUMP FAILED AND RELEASED METAL SHAVINGS INTO THE FUEL SYSTEM AND ENGINE. THE FUEL SYSTEM NEEDED REPLACEMENT. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE CONTACT RESEARCHED ONLINE AND FOUND NHTSA CAMPAIGN NUMBER: 15V189000 (FUEL SYSTEM, GASOLINE), BUT THE VIN WAS NOT INCLUDED. THE FAILURE MILEAGE WAS APPROXIMATELY 50,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11002042June 28, 2017
FUEL/PROPULSION SYSTEM
2 OF 4 INJECTORS HAVE FAILED AT OR BEFORE 40000 MILES I THINK THE PROBLEM IS THE FUEL PUMP, THEY HAVE BEEN RECALLED IN THE GAS MODELS CHECK ENG.LIGHT CAME ON FUEL MILEAGE DROPED BY 35% DID NOT DRIVE ANYMORE TILL INJECTOR WAS REPLACED
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11001775June 27, 2017
ENGINE, FUEL/PROPULSION SYSTEM
AT 55K MILES IN APRIL 2017, IN FAST LANE OF FREEWAY, DRIVE-TRAIN MALFUNCTION MESSAGE DISPLAYED WITH SERVICE ENGINE LIGHTS. CAR LOST POWER AS I WAS FORTUNATELY ABLE TO CHANGE MULTIPLE LANES TO SHOULDER AS CAR LOST COMPLETE POWER. BMW SOS DID NOT FUNCTION. IT TOOK 3 TOW DRIVERS AND 3 HOURS TO MANUALLY OVERRIDE SYSTEM TO GET CAR IN NEUTRAL TO SAFELY PUT ON TRUCK. BMW ADVISED THEY WOULD HAVE TO JACK CAR AND REMOVE TRANSMISSION PANEL TO MANUALLY PUT IN 'DRIVE' WHICH WAS NOT AN OPTION ON THE NARROW SHOULDER OF I-10 IN CA. DIAGNOSTICS REVEALED HIGH PRESSURE FUEL PUMP FAILED AND 'EXPLODED' SENDING METAL PARTICLES THROUGH ENTIRE FUEL SYSTEM. DEALER ADVISED OVER $10K IN PARTS HOWEVER BMW COVERED UNDER THE 'CA EMISSIONS WARRANTY.' ENTIRE FUEL SYSTEM REPLACED (TANK, LINES, INJECTORS AND PUMP). UNSURE IF IT IS RELATED TO THE ULTIMATE FAILURE OF THE PUMP BUT ALL INJECTORS FAILED AND REPLACED IN 2016. 42,162 MI / SEPTEMBER 8, 2016 ENGINE LIGHT -FAULTY CYL 3FUEL INJECTOR FAULT CODE 24BD00 'REPLACED #3 44,495 MI / OCTOBER 13, 2016 ENGINE LIGHT-FAULT CODE 24C000 - REPLACED INJECTORS 1 AND 2 & 4
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10994140June 9, 2017
ELECTRICAL SYSTEM, FUEL/PROPULSION SYSTEM, POWER TRAIN
GOING ABOUT 60MPH, MY CAR COMPLETELY LOSES POWER AND SHUTS DOWN. POWER TRAIN MALFUNCTION LOSS OF POWER FLASH ON THE SCREEN. IVE HAD THE CAR FOR 20 DAYS, AND AT 52000 MILES. 2000 OVER MY WARRANTY. BMW IS AUOTIBG NE $5,000 TO FIX THE HIGH PRESSURE FUEL PUMP AND SYSTEM, FUEL RAIL SENSOR, AND FUEL RAIL PRESSURE VALVE WHICH ALL ULTIMATELY WORK TOGETHER. BUT BMW HAS ALREADY RECALLED ALL OTHER 2014 328 MODELS FOR THE EXACT SAME FUEL PUMP PROBLEMS IM HAVING EXCEPT THE 328D MODEL WAS THE ONLY ONE LEFT OUT????! BMW MAKES VERY FEW OF THESE MODELS TO BEGIN WITH, SO NATURALLY THERE ARENT GOING TO VE AS MANY COMPLAINTS WITH THE 328D IF THERE ARE FEWER PRODUCED. ITS COMMON SENSE. LOOKING THROUGH THE COMPLAINTS ON SAFECAR.GOV 98% OF THE COMPLAINTS ON THE CAR ULTIMATELY COME TO SOME SORT OF FUEL SYSTEM FAILURE CAUSING LOSS OF POWER AND TOTAL SHUT DOWN. AT 60 MPH AND 2 BABIES IN MY BACK SEAT IT WAS MORE THAN SCARY. IM DISGUSTED WITH BMW LEAVING OUT AND NOT RECALLING THE 328D WHEN THEY DID ALL THE OTHERS. I MEAN WHAT DOES IT TAKE TO GET SOME ANSWERS AROUND HERE ON THIS WHEN THERE ARE MULTIPLE UPON MULTIPLE COMPLAINTS?? I MEAN I GOT ON MY PHONE IMMEDIATELY AND DIAGNOSED THE PROBLEM BEFORE SOS EVEN CAME ON MY SPEAKERS JUST OFF OF THE TERRIBLE REVIEWS AND COMPLAINTS PEOPLE ARE SAYING OFF THE INTERNET ALONE! THE BMW SERVICE CENTER ALSO TOLD ME ALL OF THAT EXACT YEAR AND MODEL THAT THEY HAVE HAD IN THERE LATELY HAVE BEEN DUE TO THE SAME ISSUE!! THIS IS A COST I CANNOT EVEN AFFORD AT THE MOMENT, ESPECIALLY FOR A VEHICLE 2000 MILES OUT OF WARRANTY. AND IS BASICALLY A BRAND NEW CAR AND TO ALREADY BE FAULTY?? I'M AFRAID TO EVEN DRIVE IT AGAIN ONCE IT DOES GET FIXED, BEING THAT THEY ARE REPLACING THE PARTS THAT JUST FAILED!! WITH THE EXACT SAME PARTS?!!! WHAT TO JUST FAIL AGAIN, AND TAKE THE CHANCE OF NEXT TIME ON A BUSY ROAD WHEN IT SHUTS DOWN,ACTUALLY HAVING A COLLISON WITH A VEHICLE INSTEAD?!
Crash:
Yes
Fire:
No
Injuries:
0
Deaths:
0

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