Bentley Bentayga Service Bulletins
847 manufacturer communications on file.
- January 13, 2022•Document ID: 10207654Service Bulletin/Repair InstructionsSERVICE BRAKES, HYDRAULIC
- Mfr Comm. #:
- 2046299/13
- Date Added:
- February 5, 2022
- Manufacturer:
- BENTLEY
SummaryBentayga - 1.2KHz - 1.4KHz rear brake squeal. Customer statement / workshop findings Squeal from the rear of the vehicle at low speed while braking. Technical background: While braking at low speed, a vibration of 1.2 to 1.4 KHz can be produced by the friction between the rear brake pad and disc resulting in a complaint of brake noise from the customer. Measure: 1) Follow the Brake noise identification TPI 2052785 - IMPORTANT: For frequency analysis the noise recording equipment Bentley Motors recommends is the Chassis ear tool WT 10437 2) If the sound recording produces a frequency of 1.2-1.4KHz - Remove the rear brake pads - Referring to Figure 1 - Take clear photographs of all four brake pad markings NOTE: Although Figure 1 shows two brake pads, photographs of all four brake pads should be taken
Associated Products (2)Associated Documents - January 11, 2022•Document ID: 10207652Service Bulletin/Repair InstructionsENGINE AND ENGINE COOLING; ELECTRICAL SYSTEM
- Mfr Comm. #:
- 2065664/1
- Date Added:
- February 5, 2022
- Manufacturer:
- BENTLEY
SummaryBentayga V8 Kovomo - Engine MIL light on - DTC O2 Sensor Signals Swapped Bank 1 Sensor 2/ Bank 2 Sensor 2. Customer statement / workshop findings: DTC P004100: O2 Sensor Signals Swapped Bank 1 Sensor 2/ Bank 2 Sensor 2 is evident within address 0001 (Engine control unit) and MIL light active after attempting to conduct a readiness test Technical background: In the event the symptom(s) described are evident the operative should carry out the instructions within the Measure section Measure: VERY IMPORTANT: Check and confirm that no DTCs are evident Or No engine operation issues are evident - Save an online log to confirm that no DTCs were logged at this stage of the procedure
Associated Products (2)Associated Documents - January 5, 2022•Document ID: 10207578Service Bulletin/Repair InstructionsENGINE AND ENGINE COOLING; EQUIPMENT
- Mfr Comm. #:
- 2065480/4
- Date Added:
- February 4, 2022
- Manufacturer:
- BENTLEY
SummaryV8 Kovomo - Bentayga - Valve spring replacement (SC21/42). Technical background: The intake valve springs (16) and outlet valve springs (16) located within the cylinder heads of Bank 1 and 2 require replacing The replacement of all valve springs is required due to an issue which was discovered during a routine quality inspection VERY IMPORTANT: Before continuing with the onward instructions the operative should confirm if the symptoms within TPI 2064776/- are applicable In the event the symptoms are applicable the operative MUST first conduct TPI 2064776/- to completion The operative MUST then raise a new Technical DISS query or respond via the already open DISS query and await feedback from Product Support before conducting any further work as further information will be requested back which may change the method of repair Remedy: The replacement of all intake valve springs and all outlet valve springs (Bank 1 and Bank 2) is required
Associated Products (2)Associated Documents - January 5, 2022•Document ID: 10207149Service Bulletin/Repair InstructionsELECTRICAL SYSTEM; ENGINE AND ENGINE COOLING
- Mfr Comm. #:
- 2064776/3
- Date Added:
- February 4, 2022
- Manufacturer:
- BENTLEY
SummaryV8 Kovomo - Engine misfires - Engine management light illuminated within the DIP. Customer statement / workshop findings - Engine misfiring - Engine running rough (not refined) - Engine misfire DTCs evident - Engine management light illuminated within the DIP - Knocking noise from the cylinder head (NOTE: The noise can be evident on either bank) Measure VERY IMPORTANT: Before continuing with the onward instructions the operative should confirm if the following VIN applicable Service Campaign is listed within Elsa pro - EC24 - V8 Kovomo - New Continental GT/GTC and New Flying Spur - Valve spring replacement (SC21/41) Or - EC25 - V8 Kovomo - Bentayga - Valve spring replacement (SC21/42)
Associated Products (4)Associated Documents - December 21, 2021•Document ID: 10206083Service Bulletin/Repair InstructionsEQUIPMENT; ELECTRICAL SYSTEM
- Mfr Comm. #:
- 2065604/1
- Date Added:
- January 6, 2022
- Manufacturer:
- BENTLEY
SummarySuspicion that control units or services have been influenced by third parties. Customer statement / workshop findings: In the event a customer complaint is received relating to a suspicion that control units or services have been influenced by third parties the instructions within this TPI should be followed. Technical background: A suspicion that control units or services have been influenced by third parties means that unauthorised people or groups may have gained access to a vehicle's control unit(s) or online services and may have manipulated them in such a way that may compromise customer data confidentiality or the operation of the vehicle and/or online services. When investigating potential third party influences of control units or online services, it is important to take all normal diagnostic measures to rule out a normal functional error or misuse of the system by the user
Associated Products (4)Associated Documents - December 21, 2021•Document ID: 10206082Service Bulletin/Repair InstructionsSTRUCTURE; EQUIPMENT
- Mfr Comm. #:
- 2051045/4
- Date Added:
- January 6, 2022
- Manufacturer:
- BENTLEY
SummaryNight vision camera - Washer jet leaking. Customer statement / workshop findings: Washer fluid dripping/leaking from the night vision camera washer jet. Technical background: Please note: The photographs shown within this TPI are based on a New Continental GT/C vehicle however the process is similar regardless of vehicle type Referring to Figure 1 - In the event the afore mentioned symptom is evident the operative should refer to the Measure section of this TPI to replace the night vision washer jet (short link hose -Circled) which connects the night vision camera washer jet (A) to the washer jet supply hose connector (B)
Associated Products (4)Associated Documents - December 20, 2021•Document ID: 10206175Service Bulletin/Repair InstructionsENGINE AND ENGINE COOLING; ELECTRICAL SYSTEM
- Mfr Comm. #:
- 2065398/1
- Date Added:
- January 7, 2022
- Manufacturer:
- BENTLEY
SummaryW12 TSI - Engine MIL light illuminated with numerous DTCs within 0001 including - P032700 and/or P033200. Customer statement - MIL light displayed - Engine not refined when running Workshop findings The two most common DTCs are as follows: - P032700 - Knock sensor 2 Circuit Low input - address 01 (Engine control module 1) - P033200 - Knock sensor 1 Circuit Low input - address 01 (Engine control module 1) Please note: The DTCs listed are the two most common DTCs (seen to date) although other DTCs may be evident depending on the failure mode (including the boost control solenoid and crankcase ventilation heater DTCs)
Associated Products (4)Associated Documents - December 16, 2021•Document ID: 10206340Service Bulletin/Repair InstructionsELECTRICAL SYSTEM; ENGINE AND ENGINE COOLING
- Mfr Comm. #:
- 2064776/2
- Date Added:
- January 8, 2022
- Manufacturer:
- BENTLEY
SummaryV8 Kovomo - Engine misfires - Engine management light illuminated within the DIP. Customer statement / workshop findings: - Engine misfiring - Engine running rough (not refined) - Engine misfire DTCâÂÂs evident - Engine management light illuminated within the DIP - Knocking noise from the cylinder head (NOTE: The noise can be evident on either bank) IMPORTANT: The symptoms described are typically evident during early life stages of vehicle use (between 100Km and 250Km) Technical background Refer to the Measure section of this TPI in the event the symptoms are as described
Associated Products (4)Associated Documents - December 14, 2021•Document ID: 10206329Service Bulletin/Repair InstructionsEQUIPMENT; ELECTRICAL SYSTEM
- Mfr Comm. #:
- 2065498/1
- Date Added:
- January 8, 2022
- Manufacturer:
- BENTLEY
SummaryRear seat entertainment - Unavailable features. Customer statement / workshop findings: The crosslink and audio to car functions of the Rear Seat Entertainment screens are not working to specification (icons greyed out) a message is also displayed advising the feature(s) are not available when the icons are pressed Refer to the examples shown in Figures 1,2 and 3. Technical background: The new Rear Seat Entertainment system is being continually improved by Bentley Motors Some features are temporarily unavailable including the crosslink and audio to car these features will be available as an Over The Air update. No workshop visit is required once the updates are available.
Associated Products (4)Associated Documents - December 14, 2021•Document ID: 10205868Service Bulletin/Repair InstructionsEQUIPMENT:ELECTRICAL:INFOTAINMENT; EQUIPMENT; ELECTRICAL SYSTEM
- Mfr Comm. #:
- 2063410/3
- Date Added:
- January 3, 2022
- Manufacturer:
- BENTLEY
SummaryInfotainment Main unit (5F / J794) fault finding/diagnosis procedure. Customer statement / workshop findings Issue suspected with the Infotainment Main unit (5F / J794) - For example: - MMI screen image flickers or goes blank - No response to selection - Audio cuts-out Technical background The operative should continue as follows: - Complete the questionnaire within the Measure section of this TPI (Part 1) once completed the questionnaire should be attached to an existing or already open DISS query - Once the questionnaire is complete, the operative should refer to (Part 2) within the Measure section regarding fault finding/diagnosis of the Infotainment Main unit (5F / J794)
Associated Products (4)Associated Documents - December 14, 2021•Document ID: 10205867Service Bulletin/Repair InstructionsELECTRICAL SYSTEM; EQUIPMENT:ELECTRICAL:INFOTAINMENT
- Mfr Comm. #:
- 2061173/2
- Date Added:
- January 3, 2022
- Manufacturer:
- BENTLEY
SummaryInfotainment screen goes blank - Connecting to apple CarPlay. Customer statement / workshop findings: Infotainment system locks up and displays a blank screen when attempting to connect Apple CarPlay (Figure 1). Technical background: Should the symptoms be the same as the description within the Customer statement/workshop findings section the operative should complete the questionnaire and carry out the instructions within the Measure section of this TPI Once completed the questionnaire should be attached to an existing or already open DISS query Please Note: There are instructions within the Measure section for both Wireless and Wired Connections
Associated Products (1)Associated Documents - December 9, 2021•Document ID: 10206339Service Bulletin/Repair InstructionsEQUIPMENT:MECHANICAL
- Mfr Comm. #:
- 2065480/3
- Date Added:
- January 8, 2022
- Manufacturer:
- BENTLEY
SummaryV8 Kovomo - Bentayga - Valve spring replacement (SC21/42). Technical background: The intake valve springs (16) and outlet valve springs (16) located within the cylinder heads of Bank 1 and 2 require replacing The replacement of all valve springs is required due to an issue which was discovered during a routine quality inspection Remedy: The replacement of all intake valve springs and all outlet valve springs (Bank 1 and Bank 2) is required
Associated Products (2)Associated Documents - November 29, 2021•Document ID: 10203812Service Bulletin/Repair InstructionsSUSPENSION; SERVICE BRAKES, HYDRAULIC; POWER TRAIN; STEERING
- Mfr Comm. #:
- 2065197/1
- Date Added:
- December 3, 2021
- Manufacturer:
- BENTLEY
SummarySqueaking/creaking noises from the front axle and/or leaks at the lower ball joint/s. Customer statement / workshop findings: Squeaking/creaking noises when steering/manoeuvring or when the suspension compresses and/or: A leak is visible at the boot of the lower ball joint (grease emerging) however the boot does not show any damage Workshop findings: Noises: The noises can be assigned to the lower ball joint on the left and/or right side (Figure 1 - item 20). Leak (grease emerging): Leak at the boot of the lower ball joint on the left and/or right side (Figure 1- item 20) is visible however the boot is undamaged. Technical background: In the event the symptom is as described, the operative should carry out the instructions within the Measure section Make sure that the production date of the new ball joint is 36/19 or later (see date code example circled in Figure 2 - Week 36 of 2019).
Associated Products (2)Associated Documents - November 29, 2021•Document ID: 10203801Service Bulletin/Repair InstructionsELECTRICAL SYSTEM; SUSPENSION
- Mfr Comm. #:
- 2062261/3
- Date Added:
- December 3, 2021
- Manufacturer:
- BENTLEY
SummaryBentayga - Air suspension warning light within the DIP - DTCs P089200 - C104707 - C103B13 - Evident within Address 74. Customer statement / workshop findings: Air suspension warning light within the DIP Workshop findings: One or a combination of the DTCs shown below are evident within address 74 - P089200 - Symptom Code 3145792 - TCM Power Relay Sense Circuit Intermittent (Level Control Valves Open Circuit) - C103B13 - 3145909 - Solenoid for level control system Open circuit - C104707 - 3211279 - Level control valves mechanical malfunction Technical background: Refer to the Measure section of this TPI
Associated Products (1)Associated Documents - November 17, 2021•Document ID: 10204161Service Bulletin/Repair InstructionsENGINE AND ENGINE COOLING
- Mfr Comm. #:
- 2065215/1
- Date Added:
- December 7, 2021
- Manufacturer:
- BENTLEY
SummaryV8 Kovomo engine replacement (Fitment of ancillary components). Customer statement / workshop findings: Torque values for ancillary components (used during engine replacement) are not currently available within the Repair manual. The affected components and torque values are as listed within the Technical background section of this TPI. Measure: Refer to the Technical background section
Associated Products (4)Associated Documents - November 17, 2021•Document ID: 10203920Service Bulletin/Repair InstructionsENGINE; ELECTRICAL SYSTEM; FUEL SYSTEM, GASOLINE
- Mfr Comm. #:
- 2065148/1
- Date Added:
- December 7, 2021
- Manufacturer:
- BENTLEY
SummaryV8 Kovomo - Engine MIL light on - DTC P04F000: EVAP system high pressure purge line performance evident. Customer statement: - Engine MIL light illuminated within the DIP Workshop findings and observations: - DTC P04F000: EVAP system high pressure purge line performance evident Observations when monitoring IDE12765 and IDE12766 Referring to Figure 1: IDE12765 (When monitored) fluctuates from the static value found (Ignition on/Engine Off) Or With/without purge activation However IDE12766 (When monitored) DOES NOT fluctuate from the static value found (Ignition on/Engine Off) Or With/without purge activation. Technical background: In the event the symptom described is evident the operative should carry out the instructions within the Measure section
Associated Products (2)Associated Documents - November 1, 2021•Document ID: 10204117Service Bulletin/Repair InstructionsTIRES; TIRES:PRESSURE MONITORING AND REGULATING SYSTEMS
- Mfr Comm. #:
- 2061999/2
- Date Added:
- December 7, 2021
- Manufacturer:
- BENTLEY
SummaryTyre Pressure Monitoring System - Transmitter replacement - 433 MHz (SC 21/25). Technical background: Incorrect coding within the Tyre Pressure Monitoring System (TPMS) transmitters The incorrect coding prevents the TPMS control unit from determining the rotational direction of the transmitters Remedy: Replacement of all four TPMS transmitters: - Front left - Front right - Rear left - Rear right
Associated Products (3)Associated Documents - November 1, 2021•Document ID: 10203805Service Bulletin/Repair InstructionsSERVICE BRAKES, HYDRAULIC; SUSPENSION; STEERING
- Mfr Comm. #:
- 2052853/8
- Date Added:
- December 3, 2021
- Manufacturer:
- BENTLEY
SummaryClicking noises from the left and/or right front corner(s). Customer statement / workshop findings: Clicking noises from the left and/or right front corner(s) Technical background: In order to accurately diagnose and repair customer reported clicking noises from the front corner(s) the Measure section of this TPI consists of three individual sections, each section describes the symptom and the remedy which should be applied Symptoms and descriptions regarding clicking noises can appear to be very similar when described, where possible the customer should demonstrate the reported symptom to enable correct diagnosis.
Associated Products (2)Associated Documents - October 28, 2021•Document ID: 10203039Service Bulletin/Repair InstructionsSTRUCTURE
- Mfr Comm. #:
- 2064321/2
- Date Added:
- November 5, 2021
- Manufacturer:
- BENTLEY
SummaryBentayga - Rear jack block fitting instruction Technical background: The repair instructions within this Service Campaign are different depending on the vehicle type (Hybrid or Non Hybrid) the operative MUST ensure the correct instructions within the Work section are conducted as follows: Hybrid vehicles (Section 1 within the Work section). The left hand rear jack block 4M4 802 829B (supplied with vehicle) MUST NOT be fitted during the PDI procedure. If fitted a clash condition could occur between the left hand rear jack block and left hand coolant pipe. NOTE: The coolant pipe is only applicable to Bentayga Hybrid vehicles. IMPORTANT: The right hand jack block 4M4 802 830B supplied in the kit bag MUST be fitted using (x2) fixings, the fixings were not supplied with the kit bag at the time of vehicle dispatch. Non Hybrid vehicles (Section 2 within the Work section): The left hand rear jack block 4M4 802 829B and right hand jack block 4M4 802 830B supplied with the kit bag can be fitted to Non Hybrid vehicles using (x4) N911 512 01.
Associated Products (2)Associated Documents - October 28, 2021•Document ID: 10203038Service Bulletin/Repair InstructionsENGINE AND ENGINE COOLING; ENGINE AND ENGINE COOLING:ENGINE:SOLENOID/ACTUATOR
- Mfr Comm. #:
- 2064679/1
- Date Added:
- November 5, 2021
- Manufacturer:
- BENTLEY
SummaryCustomer statement / workshop findings Oil leaking out of the tell tale hole from the following fixings: -CDA activation/ deactivation solenoid fixings -Or Fuel rail fixings -Or Fixings for the vacuum system assembly Technical background: Shows oil leaked which had leaked from the tell tale hole at the top of the fixing. Upgraded fixings prevent oil leaks from the tell hole.
Associated Products (4)Associated Documents