Acura TL Complaints

3,117 consumer complaints on file.

#10348408August 10, 2010
POWER TRAIN:AUTOMATIC TRANSMISSION, LATCHES/LOCKS/LINKAGES
ACURA 2003 TN-S CAN TURN OFF ENGINE WITH CAR IN NEUTRAL. I DID AND IT ROLLED AWAY. IT IS REPEATABLE. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10348324August 9, 2010
POWER TRAIN
TL*THE CONTACT OWNS A 2000 ACURA .THE CONTACT STATED THAT SHE WAS ABLE TO REMOVE THE KEY OUT OF THE IGNITION WHILE THE VEHICLE WAS IN THE PARK POSITION. THE VEHICLE ROLLED AND CRASHED INTO A PARKED VEHICLE. THE VEHICLE WILL BE TAKEN TO THE DEALER FOR DIAGNOSTIC TESTING. THE FAILURE MILEAGE WAS 160,000 AND THE CURRENT MILEAGE WAS 169,000.
Crash:
Yes
Fire:
No
Injuries:
0
Deaths:
0
#10347732August 6, 2010
POWER TRAIN:AUTOMATIC TRANSMISSION
2003 ACURA TL JERKS LIKE THE DRIVER IS PRESSING ON THE BRAKES EVEN THOUGH SHE ISN'T. *KB THE CONSUMER STATED THE VEHICLE WOULD SUDDENLY STOP AND THEN GO AGAIN. ALSO, THE ENGINE LIGHT ILLUMINATED. *JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10347731August 6, 2010
POWER TRAIN:AUTOMATIC TRANSMISSION
2002 ACURA TL WITH TRANSMISSION PROBLEMS. CONSUMER STATES THAT EVEN WITH THE EXTENDED WARRANTY HE STILL HAS TO PAY TO GET THE VEHICLE REPAIRED. *KB THE CONSUMER STATED WITH ONLY 20,514 MILES THE VEHICLE HAS YET AGAIN DEVELOPED TRANSMISSION PROBLEMS. WHILE DRIVING, THE TRANSMISSION SLIPPED INTO FIRST GEAR. *JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10347838August 6, 2010
STRUCTURE
FACTORY DASHBOARD DEVELOPED A 12 INCH CRACK OVER THE PASSENGER AIRBAG AT 5 YEARS, 83,000 MILES. CRACK APPEARED SUDDENLY AS OPPOSED TO A SLOW PROGRESSION. NOT USED ANY CLEANING PRODUCTS BUT WAS EXPOSED TO HEAT AND SUN UNDER NORMAL CONDITIONS OF SOUTH FLORIDA. CAR IS NOT UNDER FACTORY WARRANTY HOWEVER ACURA DEALERSHIP EXPLAINED THAT THEY HAVE OBSERVED THIS HAPPENING TO OTHER TLS AND THE COMPANY WAS OFFERING A "GOOD WILL" WHERE CUSTOMERS WOULD PAY BETWEEN $250 AND $500 FOR THE REPLACEMENT OF THE DASHBOARD WHILE ACURA HEADQUARTERS WOULD COVER THE REST. THE ACTUAL AMOUNT TO BE PAID BY THE OWNER IS SUGGESTED BY THE DEALERSHIP ON BEHALF OF THE OWNER AND THE FINAL AMOUNT IS DECIDED BY ACURA HEADQUARTERS. TOTAL COST OF THE JOB IS APPROXIMATELY $1,700. ACURA ACCEPTED A GOOD WILL FOR MY VEHICLE IN THE AMOUNT OF $250, WHICH WAS MY INITIAL OFFER, AND REPAIRED THE DASH IN 3 DAYS WHILE PROVIDING A LOANER VEHICLE FOR THE DURATION OF THE REPAIR AT NO ADDITIONAL COST. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10347261August 4, 2010
ELECTRICAL SYSTEM:12V/24V/48V BATTERY
TL* THE CONTACT OWNS A 2007 ACURA TL. THE CONTACT ATTEMPTED TO START THE VEHICLE BUT TO NO AVAIL. THE BATTERY HAD FAILED. THE BATTERY WAS REPLACED. TWO YEARS LATER, THE FAILURE RECURRED. THE DEALER REPLACED THE BATTERY. THERE WERE NO PRIOR WARNINGS OF THE FAILURE. THE FAILURE MILEAGE WAS 8,000 AND THE CURRENT MILEAGE WAS 25,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10346658August 1, 2010
AIR BAGS:FRONTAL, STRUCTURE
2004 ACURA TL WITH CRACKED DASHBOARD AROUND PASSENGER AIRBAG. OUTLINE OF THE AIRBAG WAS VISIBLE SINCE THE CAR HAD APPROXIMATELY 50000 MILES. NOW THE CRACKS ARE VERY VISIBLE AND GETTING WORSE. SAFETY CONCERN BECAUSE OF PASSENGER AIRBAG. CALLED ACURA CORPORATE, THEY OFFERED A 25% DISCOUNT TO REPLACE THE DASHBOARD WHICH I BELIEVE IS AN ADMISSION THAT IT IS A DEFECT. I COULD NOT AFFORD TO PAY $1500 TO HAVE IT REPLACED AND FEEL THAT ACURA SHOULD REPLACE THE DASH. MANY PEOPLE HAVE A SIMILAR PROBLEM. ACURA HAS NOT ISSUED A RECALL. I AM HOPING THAT NHTSA CAN INFLUENCE ACURA TO DO THE RIGHT THING AND PROTECT THE CONSUMER. MY CAR NOW HAS 100,000 MILES AND THE CRACKS ARE VERY NOTICEABLE. I AM CONCERNED FOR SAFETY OF PASSENGERS BECAUSE OF THE AIRBAG. IN ADDITION, THE CAR IS SUPPOSED TO BE A LUXURY CAR AND THIS DEFECTS DETRACTS FROM THE APPEARANCE AND DRAMATICALLY IMPACTS THE RESALE VALUE. PLEASE DO WHAT YOU CAN TO FORCE ACURA TO STEP UP AND FIX THE KNOWN DEFECT. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10346664August 1, 2010
STRUCTURE
2004 ACURA TL DASHBOARD CRACKED IN THREE (3) DIFFERENT AREAS ABOVE THE PASSENGER SIDE AIRBAG. I HAVE DONE SOME RESEARCH AND FOUND THAT ACURA HAS IDENTIFIED THIS AS A DEFECTIVE PART, BUT IS NOT WILLING TO REPLACE IT WITHOUT THE OWNER PAYING FOR A GOOD PORTION ($800 TO A $1000). YES, THIS IS A DEFECTIVE PART AND IT HAS OCCURRED ON COUNTLESS 2004 ACURA TL'S, MY NUMBER ONE CONCERN IS THAT THIS A SAFETY HAZARD. I'M CONCERNED WITH THE PASSENGER SIDE AIRBAG DEPLOYMENT NOW THAT THE DASHBOARD IS DEFECTIVE. I NO LONGER LET ANYONE RIDE IN THE FRONT SEAT OF MY PERFECTLY GOOD VEHICLE BECAUSE I'M CONCERNED FOR THERE SAFETY. I THINK A LITTLE OPERATIONAL RISK MANAGEMENT NEEDS TO BE APPLIED TO THIS SITUATION AND ACURA SHOULD BE REQUIRED TO FIX THIS DEFECTIVE PART VIA RECALL. I SHOULD NOT IN ANYWAY BE REQUIRED TO PAY ($800 TO $1000) SO I CAN FEEL SAFE TO LET SOMEONE RIDE IN THE PASSENGER SEAT AGAIN. ANOTHER CONCERN IS IF AND WHEN REPLACED ARE THESE DASHBOARDS EXACTLY THE SAME? VERY RESPECTFULLY. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10346166July 29, 2010
AIR BAGS:FRONTAL, STRUCTURE
THIS COMPLAINT IS IN REGARDS TO 2004 ACURA TL DASH BOARDS CRACKING IN THE AREA OF THE PASSENGER AIRBAG. MY CAR WITH 94K MILE DASH CRACKED YESTERDAY PERFECTLY ALONG THE PASSENGER DASH. WHILE RESEARCHING THIS ONLINE I SEE THAT SEVERAL PEOPLE HAVE COMPLAINED AND HAVE PICTURES OF THE EXACT SAME ISSUE WHICH CAN POSSIBLY BE HAZARDOUS IF THE AIRBAG DEPLOYS. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10346235July 29, 2010
VISIBILITY
THE MIRROR ON MY ACURA TL 2002 IS SHOWING A LIQUID LEAK BETWEEN THE GLASS PANES. I CALLED ACURA, CALIFORNIA AND THEY SAID THEY CAN DO NOTHING FOR ME AND WOULD NOT ACKNOWLEDGE THIS HAS HAPPENED BEFORE. I CALLED MAGNA ,THE MIRROR MANUFACTURER, AND THEY SAID YES INDEED THE MIRROR WAS A HAZARD AND CONTINUES TO BE ONE AND THAT I SHOULD REMOVE THE MIRROR ASAP. THE INTERNET IS FULL OF EVENTS RELATED TO THIS MIRROR. LEAKING, PROPERTY DAMAGE, EXPLOSIONS, AND OTHERS. I NOW CANNOT FIND A REPLACEMENT MIRROR FOR MY CAR TO FIT AS THE OEM MIRROR WAS DESIGNED TO DO. ACURA AND MAGNA SHOULD BE THE ONES EXHAUSTING TIME AND ENERGY TO SATISFY AND PROTECT IT'S CUSTOMER, ME, AND THE COUNTLESS OTHERS WHO STILL DO NOT KNOW OF THE DANGERS THESE MIRRORS POSSESS. PLEASE HELP ME AND ALL ACURA OWNERS BEFORE SOMEONE IS SEVERELY OR FATALLY INJURED. THANK YOU *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10345861July 28, 2010
AIR BAGS, STRUCTURE
JUST NOTICED CRACKS IN DASHBOARD OF 2005 ACURA TL. I FIGURED MAYBE IT WAS FROM THE HEAT, WITH LIVING IN FLORIDA. WENT ONLINE TO SEE IF ANY OTHERS HAD COMPLAINTS. NOTICED MANY COMPLAINTS FROM 2004-2005 ACURA TL OWNERS COMPLAINING OF CRACKS IN THE SAME EXACT AREA AS MINE. THERE IS ONE RIGHT ABOVE THE AIR BAG, WHICH I BELIEVE COULD LEAD TO A SAFETY ISSUE WITH THE AIR BAG. THE OTHER STARTS FROM THE CENTER CONSOLE AT THE DASH AND IS CRACKED ALL THE WAY ACROSS THE DRIVER DASH AREA AND AROUND THAT CONSOLE. I CALLED ACURA AND THEY MADE A NOTE, BUT JUST TOLD ME TO CHECK WITH THE DEALERSHIP FOR REPAIR. I DON'T WANT TO PAY FOR SOMETHING THAT APPEARS TO BE A DEFECT WITH THE PRODUCT. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10345550July 26, 2010
ENGINE AND ENGINE COOLING
WAS DRIVING IN STOP & GO TRAFFIC AND THE CHECK ENGINE LIGHT WENT ON. APPROX 50 MILES LATER WHILE DRIVING AT 55MPH THE CHECK ENGINE LIGHT STARTED FLASHING AND THE ENGINE STARTED RUNNING VERY ROUGHLY. PULLED OFF ROAD AND HAD CAR TOWED TO DEALERSHIP. DEALERSHIP IDENTIFIED THAT THE IGNITION COIL HAD WATER ON IT WHICH SHORTED IT OUT. SHORT ALSO REQUIRED REPLACEMENT OF ONE COMPUTER IN THE CAR. WATER WAS FROM BLOCKED HOSE FROM AREA DIRECTLY UNDER WINDSHIELD WHICH HAD BEEN BLOCKED BY DEBRIS. DEALER ADVISED THAT THEY HAD SAME PROBLEM COME IN A FEW WEEKS EARLIER. IN THAT CASE, THE IGNITION COIL HAD BURNED INTO THE ENGINE HEAD, REQUIRING A REPLACEMENT ENGINE. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10345183July 25, 2010
POWER TRAIN:AUTOMATIC TRANSMISSION
MY CAR STARTED LOCKING UP ON ME WHILE DRIVING, I WOULD ACCELERATE AND IT WOULD ACT AS IF IT WAS IN NEUTRAL, AND AT TIMES I COULDN'T EVEN REVERSE. THE CAR WILL DRIVE THEN JERK ME FORWARD THEN LOCK UP WHILE I WOULD DRIVE. I CALLED ACURA AND THEY TOLD ME I WOULD HAVE TO PAY 5,000 DOLLARS FOR A NEW TRANSMISSION AND THEY WOULD NOT COVER MY TRANSMISSION PROBLEM. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10345203July 25, 2010
STRUCTURE:BODY
I OWN A 2007 ACURA TL-NAVI. THE FRONT DOORS OF THE CAR ARE LARGE AND HEAVY. THE PART OR PARTS OF THE DOOR HINGE MECHANISM WHICH ARE SUPPOSED TO HOLD THE FRONT DOORS IN THE OPEN POSITION WHEN ENTERING OR EXITING THE VEHICLE APPEAR TO BE UNDER-DESIGNED FOR THEIR INTENDED PURPOSE. AS A RESULT, THE DOORS OFTEN CLOSE UNEXPECTEDLY WITH SIGNIFICANT FORCE, AND CAN SERIOUSLY INJURE A HAND OR LEG. THE PROBLEM IS ESPECIALLY SEVERE WHEN THE CAR IS PARKED IN AN UPHILL POSITION, AS THE FORCE OF GRAVITY CAUSES THE FRONT DOORS TO SLAM SHUT. I REQUEST THAT NHTSA REQUIRE THE MANUFACTURER TO RE-DESIGN THE HINGE MECHANISM (OR OTHER PARTS THAT ARE DEFECTIVE) AND OFFER THEM TO OWNERS AT NO CHARGE. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10344491July 21, 2010
POWER TRAIN:AUTOMATIC TRANSMISSION
TL*THE CONTACT OWNS A 2002 ACURA TL. THE AUTOMATIC TRANSMISSION FAILED. THE TRANSMISSION STARTED SLIPPING AT 35,524 MILES AND THE VEHICLE WAS TAKEN TO THE DEALER WHO REPLACED THE TRANSMISSION. AT 51,000 THE TRANSMISSION FAILED AGAIN AND THE VEHICLE HAD TO BE TOWED IN ORDER TO HAVE THE TRANSMISSION REPLACED AGAIN. THE TRANSMISSION FAILED THREE TIMES BUT THEY WERE WILLING TO REPAIR IT AT A 50% DISCOUNT. THE MANUFACTURER WAS CONTACTED AND STATED THAT THEY HAVE SPOKEN TO THE REGIONAL MANAGER WHO STATED THAT THEY WERE UNWILLING TO REPLACE THE FAILURE WITHOUT HIM PAYING 50% OF THE COST. THE FAILURE MILEAGE WAS 35,524 AND THE CURRENT MILEAGE WAS 135,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10344187July 20, 2010
ELECTRICAL SYSTEM, EQUIPMENT:ELECTRICAL
99 ACURA TL, SINGLE OWNER, ROUTINE MAINTENANCE FOLLOWED BY THE BOOK. HAD IGNITION SWITCH REPLACED AFTER RECALL IN 2002. 3 MONTHS AGO AT ABOUT 165,000 ENGINE STARTED CUTTING OFF WHILE DRIVING. HAD IT CHECK BY TWO PLACES BUT NEITHER HAD A SOLUTION. STARTED USING GAS TREATMENTS AND DID NOT HAVE ANY FURTHER PROBLEMS UNTIL YESTERDAY. DRIVING ON THE HIGHWAY MIDDLE LANE, THE CAR CUT OFF (9:00PM) HAD TO CROSS 4 LANES OF TRAFFIC TO GET TO THE EMERGENCY LANE WHILE COASTING - VERY SCARY DODGING 18WHEELERS. MADE IT TO THE SIDE TRIED TO START, WOULD NOT START. WAITED 5 MINUTES, STARTED AGAIN AND MOVED ABOUT 100 FEET TOWARDS AN EXIT BEFORE IT CUT OFF AGAIN. REPEATED PROCESS THIS TIME MADE IT TO THE EXIT AND WAITED FOR SPOUSE. MY SPOUSE DROVE THE CAR HOME NO PROBLEM. NEXT MORNING TRYING TO GO TO WORK CAR SHUT DOWN ON THE HIGHWAY AGAIN AFTER TRAVELING ABOUT 5 MILES FROM MY HOUSE. TRIED TO GET IT BACK HOME TO A GOODYEAR BY THE HOUSE. IT CUT OFF 8 TIMES DURING THAT TIME. GOODYEAR ANALYZED IT AND SAID IT LOOKED LIKE THE IGNITION SWITCH. CALLED ACURA AND WAS TOLD IF I ALREADY HAD THE REPAIR ANOTHER REPAIR WOULD NOT BE COVERED AND ACURA WAS THE ONLY ONE THAT COULD DETERMINE THAT THE IGNITION SWITCH WAS INDEED THE PROBLEM. I CANNOT RISK DRIVING 45 MILES TO THE NEAREST DEALERSHIP JUST FOR THEM TO TELL ME THAT THE IGNITION SWITCH IS NOT THE PROBLEM. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10343911July 19, 2010
AIR BAGS:FRONTAL, STRUCTURE
SIGNIFICANT CRACK IN DASHBOARD WHERE PASSENGER AIRBAG IS LOCATED. STARTED AS A SMALL CRACK BUT PROPAGATED TO OVER 1 FT LENGTH WITHIN 48 HOURS. THIS APPEARS TO BE A RECURRING ISSUE FOR MANY ACURA TL 2004-2005 MODELS (AND POSSIBLY OTHER YEARS). FEAR IS IT COULD POSE AN AIRBAG SAFETY HAZARD BY AFFECTING THE INTEGRITY AND PERFORMANCE OF THE PASSENGER AIRBAG. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10343889July 18, 2010
SUSPENSION:FRONT
WITH NO PRIOR WARNING, NO INDICATIONS OF ANY PROBLEMS AND AT SPEED 2006 ACURA TL WITH 43K MILES EXPERIENCED LOWER CONTROL ARM FAILURE, RIGHT FRONT. THE FAILURE CAUSED WHEEL TO BECOME DISCONNECTED WHICH BROKE AXLE AND BRAKE LINE. WITH NO ABILITY TO STEER, THE VEHICLE CRASHED INTO THE CONCRETE, CENTER BARRIER. AIR BAGS DEPLOYED AND AUTO GROUND AGAINST CONCRETE TO COME TO A STOP. ACURA INDICATES THAT THIS WILL NOT BE COVERED BY WARRANTY AS IT IS CAUSED BY A SEVERE IMPACT. THE FAILURE WAS CAUSED BY A 2" CHANGE IN ELEVATION OF THE PAVEMENT. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10343768July 17, 2010
STRUCTURE
2004 ACURA TL WITH A CRACKED DASHBOARD. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10343373July 15, 2010
TRACTION CONTROL SYSTEM, ELECTRONIC STABILITY CONTROL (ESC), SUSPENSION
MY COMPLAINT IS ABOUT SAFETY ISSUE WITH 2007 & 2008 ACURA TL TYPE S CAR MODEL. THE DEALER COURTESY ACURA AND THE MANUFACTURE ACURA ARE FULLY AWARE THAT ACURA TL TYPE S CAR IS EXTREMELY DANGEROUS AND UNSTABLE CAR ON SNOW. I PURCHASED A "CERTIFIED USED" 2007 ACURA TL TYPE S CAR FOR $28,899 FROM COURTESY ACURA OF LITTLETON, CO ON MAR 12, 2010. THE ACURA TL EXPERIENCED THE 1ST SNOW ON APRIL 22, 2010. THE CAR PERFORMED EXTREMELY POOR ON SNOW AND LOST CTRL SEVERAL TIMES. THE CAR JEOPARDIZED THE SAFETY OF SCHOOL KIDS WHEN IT LOST CTRL IN THE SCHOOL PREMISES. NO OTHER CAR HAD PROBLEMS IN THAT SNOW SINCE THE SNOW WAS MELTING. I IMMEDIATELY SPOKE TO NICK VELASQUEZ (GM AT DEALERSHIP) REGARDING THE SAFETY ISSUES. NICK ASKED ME TO BRING THE VEHICLE FOR INSPECTION. MS. MICHELLE, SERVICE REP, AT COURTESY ACURA TOLD ME THAT ACURA TL TYPE S IS KNOWN TO PERFORM POORLY ON SNOW DUE TO ITS DESIGN, SUSPENSION AND POWER AT FRONT WHEELS. MR. GARY, ACURA TECH TOLD ME THAT ACURA TL TYPE S IS A DANGEROUS CAR ON SNOW EVEN WITH SNOW TIRES. THIS CAUSED ME LOT OF CONCERN. NICK SAID THAT HIS EMPLOYEES NAMELY MS. MICHELLE AND MR. GARY FROM SERVICE DEPT. WERE GIVING THEIR PERSONAL OPINION ON SAFETY OF CAR. I DEMANDED REFUND OF MY MONEY BUT THE DEALERSHIP REFUSED TO GIVE MONEY BACK. THE ONLY OPTION THEY GAVE ME WAS TO TRADE THE CAR WITH BASIC 2007 ACURA RDX SUV AT AN ADDITIONAL COST. I ENDED PAYING $7,595 MORE THAN MARKET PRICE FOR 2007 ACURA RDX. I ALSO SPOKE TO ANOTHER OWNER AND HE ALSO TOLD ME THAT HIS CAR IS EXTREMELY DANGEROUS TO DRIVE ON SNOW. I FILED A WRITTEN COMPLAINT (CASE # [XXX] ) WITH ACURA CLIENT SERVICES AND ON JUNE 16, 2010 SPOKE TO MS. KATRINA (EXT 115093) FROM CLIENT SERVICES DEPARTMENT. MS. KATRINA REFUSED TO ACKNOWLEDGE SNOW HANDLING ISSUE WITH ACURA TL TYPE S. I WOULD REQUEST NHTSA TO PERFORM SAFETY TEST ON 2007-2008 ACURA TL TYPE S ON ITS SNOW HANDLING CAPABILITIES AS THE CAR IS EXTREMELY DANGEROUS AND CAN CAUSE SERIOUS ACCIDENTS. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

← Back to Acura TL