Acura TL Complaints

3,117 consumer complaints on file.

#10356999September 22, 2010
STRUCTURE
ACURA TL 2004 CRACKED DASHBOARD OVER AIR BAG AND MULTIPLE OTHER SPOTS. I AM VERY CONCERNED THIS COULD CAUSE ISSUES WITH THE AIRBAG. I WAS INFORMED BY A DASH BOARD REPAIR MAN THAT HE COULD NOT FIXES THE CRACKS OVER THE AIR BAG. HE STATE IT WOULD NOT BE SAFE FOR HIM OR IF THE AIR BAG DEPLOYED. ACURA SHOULD HAVE TO REPLACE THE DASH BOARD ON THE 04 ACURA TL'S. I HAVE DONE RESEARCH AND THERE ARE A WHOLE LOT OF PEOPLE WHO HAVE HAD THIS ISSUE. THERE IS EVEN A FACEBOOK SITE WHERE PEOPLE WHO HAVE HAD THIS PROBLEM HAVE SIGNED UP. I CALL ACURA ABOUT THIS DEFECT AND THEY TOLD ME IT WAS NOT THERE PROBLEM OR FAULT. I COULD PAY TO GET IF FIXED FOR OVER $2,000.00. THEY ALSO STATED THAT THERE IS NO PROOF THAT IT COULD CAUSE THE AIR BAG TO DEPLOY. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10356143September 17, 2010
STRUCTURE
CRACKS IN DASHBOARD ABOVE PASSENGER SIDE AIRBAG BEGAN APPEARING JUST OUTSIDE THE WARRANTY PERIOD. CRACKING IS SEVERE AND COULD IMPARE/CUT THE AIRBAG ON DEPLOYMENT. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10356180September 17, 2010
STRUCTURE:BODY
I AM WRITING ABOUT MY 2004 ACURA TL AND HAVING A CRACKED DASH AND MIGHT HAVE A SAFETY ISSUE CONCERNING THE DEPLOYMENT OF THE AIRBAG. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10356022September 16, 2010
STRUCTURE
2004 ACURA TL - DASHBOARD CRACKED IN SEVERAL PLACES AND STILL SPREADING. CAR HAS LESS THAN 47K MILES. NOTICED FIRST CRACK EARLIER IN 2010 NEAR THE CENTER SPEAKER ON THE DASH. IT SPREAD ALL THE WAY TO THE FRONT WINDSHIELD THEN ACROSS AND OVER THE GAUGES. JUST NOTICED ANOTHER CRACK 2 DAYS AGO, BUT THIS TIME ITS ON THE DASH RIGHT ABOVE THE PASSENGER SIDE AIRBAG. RESEARCHED THE ISSUE AND FOUND THAT HUNDREDS OF OTHERS HAVE THE SAME PROBLEM IN THE EXACT SAME PLACES. THOUGHT ABOUT HAVING THE CRACKS SEALED AT AN UPHOLSTERY PLACE AND THEN COVERING THE DASH WITH A COVER BECAUSE ITS SO UNSIGHTLY, BUT CALLED THE LOCAL ACURA DEALER AND THEY SAID IT WASN'T A GOOD IDEA BECAUSE IT MIGHT AFFECT HOW THE AIRBAG DEPLOYS IN A CRASH. SO FAR THEIR SOLUTION IS TO BRING IT IN AND SPEAK TO A FACTORY REP. THEY MAY BE ABLE TO REPLACE IT AT A PERCENTAGE OF THE COST, BUT IT WILL STILL BE EXPENSIVE. IT IS AN OBVIOUS AND KNOWN DEFECT, BUT WHEN I CALLED ACURA CORPORATE CUSTOMER CARE AND TOLD THEM ABOUT THE CRACKS THEY SAID THEY HAD NEVER HEARD OF THIS PROBLEM BEFORE. SOMETHING ISN'T RIGHT HERE... *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10355770September 15, 2010
STRUCTURE
A CRACK APPEARED ON THE DASH OF MY CAR AROUND THE OUTLINE OF THE PASSENGER AIRBAG. THE ENTIRE DASHBOARD HAS TO BE REPLACED. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10355123September 13, 2010
STRUCTURE
DASHBOARD CRACKED AROUND AREA OF AIRBAG. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10354763September 9, 2010
STRUCTURE
TWO PARALLEL CRACKS IN MY PASSENGER DASHBOARD ALONG THE SIDES OF THE AIRBAG. STARTED WITH ONE CRACK AND THEN 6 MONTHS LATER ANOTHER CRACK APPEARED. CONCERNED ABOUT THE SAFETY AND DEPLOYMENT FUNCTION OF THE AIRBAG IF AN ACCIDENT WERE TO OCCUR. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10354338September 7, 2010
POWER TRAIN:AUTOMATIC TRANSMISSION
TL*THE CONTACT OWNS A 2002 ACURA TL. THE VEHICLE WAS TAKEN TO THE DEALER IN 2005 FOR THE ACURA TRANSMISSION RECALL AND ON SEPTEMBER 3, 2010 SHE WAS NOT ABLE TO PLACE THE GEAR IN DRIVE. THE VEHICLE WAS TAKEN TO THE DEALER WHO STATED THAT THE TRANSMISSION WILL NEED TO BE REPLACED. SINCE THE VEHICLE WARRANTY EXPIRED, THE VEHICLE WASN'T REPAIRED. THE FAILURE AND THE CURRENT MILEAGES WERE 79,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10353597September 2, 2010
POWER TRAIN:MANUAL TRANSMISSION
I HAVE 2010 TL AH-AWT WITH 6 SPEED MANUAL. THE THIRD GEAR ON THIS CAR HAS BEING ACTING UP. DURING A COLD START, WHEN THE CAR HAS BEING SITTING OVER NIGHT, IN THE MORNING, THEN I'M SHIFTING FROM SECOND GEAR TO THIRD, ONE OF ALL OF THE FOLLOWING HAPPENS: CAR DOESN'T WANT TO SHIFT TO 3RD GEAR. IT TAKES A LOT OF EFFORT TO PUSH IT INTO THE 3RD GEAR. 2. THE CAR SHIFTS INTO THE THIRD GEAR, BY THE SHIFT LEVER, IT LOOKS LIKE IT HAS SHIFTED INTO THE THIRD. ONCE THE CLUTCH IS LET OUT SLOWLY, THE TRANSMISSION STARTS TO GRIND. SOMETIMES, IT EVEN PUSHED THE SHIFT LEVER TO NEUTRAL. I HAVE ABOUT 11,000 MILES ON MY CAR. I BOUGHT THIS CAR AT THE END OF DECEMBER 2009. I TOOK THIS CAR TO DEALER IN MCGRATH ACURA, WESTMONT, IL TO HAVE IT CHECKED OUT. THEY TOLD ME THERE IS NOTHING WRONG WITH IT. THE PROBLEM WITH THIS ISSUE IS THAT IT HAPPENS RANDOMLY. I TRIED TO SEE WHEN IT HAPPENS AND IT HAS NO REGULAR OCCURRENCE. I HAVE SEARCHED BLOGS ONLINE TO SEE IF OTHER PEOPLE ARE HAVING THE SAME PROBLEM. THERE ARE FEW OTHER PEOPLE WHO ARE SEEING THE SAME ISSUE. I HOPE YOU ARE ABLE TO HELP ME. THANK YOU, HERE IS THE LINK TO ONLINE BLOG: HTTP://TL.ACURAZINE.COM/FORUMS/SHOWTHREAD.PHP?T=758607&HIGHLIGHT=2010+TL+MANUAL+TRANSMISSION&PAGE=2. *TR UPDATED IVOQ 09/15/11
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10353422September 1, 2010
POWER TRAIN:AUTOMATIC TRANSMISSION
ON 7/23/10, WHILE TRAVELING EAST BOUND ON I-95 OUTSIDE OF SAVANNAH, GA AT APPROXIMATELY 75 MPH IN MY 2002 ACURA TL TYPE-S, I NOTICED WHITE SMOKE IN MY REAR VIEW MIRROR. INITIALLY I IGNORED IT AND ASSUMED IT WAS DUST FROM THE INTERSTATE. AFTER TRAVELING A FEW HUNDRED FEET, I LOOKED AND NOTICED THE SMOKE WAS STILL THERE. I IMMEDIATELY LOOKED DOWN AT MY RPM GAUGE AND FOUND IT NEAR THE RED LINE WITHOUT ANY FORWARD MOMENTUM AND WONDERED IF THIS WAS ANOTHER TRANSMISSION FAILURE'IT WAS. AT THE TIME OF THE FAILURE I WAS IN THE FAR LEFT LANE OF A FOUR-LANE INTERSTATE. I ONLY HAD SECONDS TO TRY AND CLEAR THE LANES AND REACH THE SHOULDER ON THE RIGHT SIDE AS CARS SPED BY ME. IT WAS A HARROWING EVENT. THIS IS THE THIRD TRANSMISSION FAILURE OVER THE LIFE OF THE VEHICLE DESPITE NHTSA INVOLVEMENT IN 12/02. UNLIKE THE OTHER FAILURES, THERE WERE NO WARNINGS OF THE CATASTROPHIC EVENT. THE VEHICLE WAS TOWED TO SOUTHERN MOTORS ACURA IN SAVANNAH, GA. A FOURTH REMANUFACTURED TRANSMISSION WAS PLACED IN THE VEHICLE 7 YEARS AFTER ACURA INFORMED NHTSA THEY FIXED THE PROBLEM. I BELIEVE THESE REMANUFACTURED TRANSMISSION ARE UNSAFE AND HAVE THE POTENTIAL TO CREATE VEHICLE CRASHES CAUSING SERIOUSLY BODILY INJURED OR DEATH. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10353208August 31, 2010
STRUCTURE
THE DASHBOARD IS CRACKING AT THE PASSENGER SIDE, RIGHT WHERE THE AIR BAG IS LOCATED. I AM CONCERNED IT WOULD CAUSE THE AIR BAG TO NOT DEPLOY CORRECTLY. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10352654August 30, 2010
STRUCTURE, VISIBILITY
THE LOWER PART OF THE DASHBOARD, AT MID LEVEL ON THE LEFT AND RIGHT SIDES NEXT TO THE VENT OPENINGS, IS FINISHED WITH A REFLECTIVE MATERIAL THAT CAUSES SEVERE SIDE MIRROR GLARE WHEN DRIVING WITH SUNLIGHT COMING FROM THE REAR. THE GLARE IS SO BAD, THAT IT CREATES A BLIND SPOT IN THE SIDE VIEW MIRROR. WHEN THIS HAPPENS, THE GLARE ALMOST COMPLETELY COVERS THE ENTIRE SURFACE OF THE MIRROR, MAKING IT IMPOSSIBLE TO SEE WHATEVER MIGHT BE IN THE NEXT LANE OR BEHIND. IN AN EMERGENCY SITUATION, IF YOU COME ACROSS SOMETHING IN THE ROAD AND MUST CHANGE LANES, IF YOU LOOK INTO THE MIRROR, YOU CAN'T SEE WHAT IS IN THE LANE NEXT TO YOU BECAUSE OF THE GLARE. THIS COULD LEAD TO AN ACCIDENT, PARTICULARLY IF THERE IS NOT ENOUGH TIME TO TURN AND LOOK. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10352680August 30, 2010
STEERING
2006 ACURA TL IS DIFFICULT TO STEER DURING PARKING LOT MANEUVERS, K TURNS AND PARALLEL PARKING. WHEN THE WHEEL NEEDS TO BE TURNED QUICKLY TO OPPOSITE LOCK DURING A MANEUVER THE WHEEL BECOMES VERY DIFFICULT TO TURN SETTING A POTENTIAL FOR A WIDE TURN AND COLLIDING WITH NEAR BY OBJECTS. DEALER REPLACED STEERING RACK, TIRES AND STATES THE STEERING PUMP IS FUNCTIONING AS DESIGNED. DEALER STATES THAT THIS IS A NORMAL CONDITION FOR THE ACURA TL. NO ACCIDENTS OR INCIDENTS HAVE OCCURRED A POTENTIAL PROBLEM, HOWEVER, IF A QUICK AVOIDANCE MANEUVER IS REQUIRED. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10352565August 29, 2010
STRUCTURE
RECENTLY MY 2005 ACURA TL HAS DEVELOPED TWO CRACKS ON THE DASHBOARD. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10352271August 27, 2010
POWER TRAIN:AUTOMATIC TRANSMISSION
1. THE GEARS IN MY ACURA 2003 TL BEGIN TO SLIP BETWEEN 2ND AND 3RD GEARS ON A SATURDAY MORNING AT THE END OF A FAMILY BEACH TRIP AND SOON THERE AFTER ON THE WAY BACK HOME WHICH WAS OVER 200 MILES AWAY THE CHECK ENGINE LIGHT CAME ON. 2. ABOUT HALFWAY HOME(100 OR SO MILES), THE TRANSMISSION COMPLETELY FAILED ON THE OPEN HIGHWAY, AND MY WIFE AND I WAS LEFT STRANDED IN THE RURAL NORTH CAROLINA WITH A 1 YEAR OLD AND A 5 YEAR OLD. 3. AFTER ALL THIS HAPPENED, I LEARNED OF A RECALL ON THE ACURA TL 2003 TRANSMISSION. ACCORDING TO ACURA.COM AND THE DEALERSHIP, THIS DEFECT WAS FIXED BY INSTALLING AN 'OIL JET KIT' OR 'OIL COOLER RETURN LINE' TO HELP LUBRICATE THE 2ND GEAR AND KEEP THE TRANSMISSION FROM OVERHEATING. I DO NOT THINK IT WAS FIXED BECAUSE OF THE SYMPTOMS OF MY TRANSMISSION FAILURE. I HAVE CALLED THE HONDA\ACURA CORPORATE OFFICE, THE NEAREST ACURA DEALERSHIP AND THE DEALERSHIP OF THE ORIGINAL PURCHASE OF THE VEHICLE. I HAVE GOTTEN THE SAME ANSWER FROM ALL OF THEM, "THERE IS NOTHING WE CAN DO". I THINK THIS IS UNACCEPTABLE AND VERY FRUSTRATING. I HAVE ALSO BECOME AWARE OF A WARRANTY EXTENSION THAT WAS MADE ON 2003 ACURA CL AND TL MODELS BECAUSE OF A CLASS ACTION LAWSUIT FILED AGAINST HONDA OF AMERICA. THE EXTENSION WAS FOR 93 MONTHS OR 114,000 MILES. MY CAR IS UNDER THE 93 MONTH EXTENSION BUT OUTSIDE ON THE 114,000 MILES. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10351996August 26, 2010
POWER TRAIN:AUTOMATIC TRANSMISSION
1. THE GEARS IN MY ACURA BEGIN TO SLIP ON A SATURDAY MORNING AT THE END OF A FAMILY BEACH TRIP AND SOON THERE AFTER ON THE WAY BACK HOME WHICH WAS OVER 200 MILES WAYS THE CHECK ENGINE LIGHT CAME ON. 2. ABOUT HALFWAY HOME(100 OR SO MILES), THE TRANSMISSION COMPLETELY FAMILY ON THE OPEN HIGHWAY, AND MY WIFE AND I WAS LEFT STRANDED IN THE RURAL NORTH CAROLINA WITH A 1 YEAR OLD AND A 5 YEAR OLD. 3. AFTER ALL THIS HAPPEN, I LEARNED OF A RECALL ON THE ACURA TL 2003 TRANSMISSION. ACCORDING THE ACURA.COM AND THE DEALERSHIP, THIS DEFECT WAS FIXED. I DO NOT THINK IT WAS FIXED BECAUSE OF THE SYMPTOMS OF MY TRANSMISSION FAILURE. I HAVE CALLED THE HONDA\ACURA CORPORATE OFFICE, THE NEAREST ACURA DEALERSHIP AND THE DEALERSHIP OF THE ORIGINAL PURCHASE OF THE VEHICLE. I HAVE GOTTEN THE SAME ANSWER FROM ALL OF THEM, "THERE IS NOTHING WE CAN DO". I THINK THIS IS UNACCEPTABLE AND VERY FRUSTRATING. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10352024August 26, 2010
STRUCTURE
I OWN A 2004 ACURA TL. CAR IS NOW APPROXIMATELY 6 YEARS YOUNG, AND HAS DEVELOPED TWO UNSIGHTLY CRACKS IN THE FACTORY VINYL DASH PAD; ONE SMALL (NEAR THE CENTER SPEAKER), AND ONE LARGE! THE LARGE CRACK HAS DEVELOPED, IT APPEARS, DIRECTLY ON THE SEAM WHERE THE FRONT PASSENGER AIRBAG MAY DEPLOY (I ASSUME BECAUSE THE VINYL MATERIAL IS MUCH THINNER HERE THAN ELSEWHERE ON THE DASH), AND I AM AFRAID THIS MAY BE A SAFETY ISSUE IN ALLOWING THE AIRBAG TO DEPLOY PROPERLY UPON FRONTAL IMPACT. THIS IS UNACCEPTABLE FOR A SIX-YEAR-OLD VEHICLE, MUCH LESS A LUXURY VEHILCLE SUCH AS THIS ACURA. FROM WHAT I READ ONLINE, THERE ARE MANY OTHER OWNERS EXPERIENCING SIMILAR OR IDENTICAL ISSUES WITH THEIR TL DASH, AND I BELIEVE IT SHOULD BE COVERED BY A RECALL FROM ACURA. I TRUST THIS CAR TO THE ENDS OF THE EARTH, BUT AM EXTREMELY DISAPPOINTED WITH THE WORKMANSHIP AND QUALITY OF THIS, MY SEVENTH (7TH), HONDA/ACURA VEHICLE. I MIGHT UNDERSTAND A CRACKED DASHBOARD IF THE CAR WERE 20 YEARS OLD OR MORE, BUT NOT FROM A VEHICLE ONLY SIX YEARS YOUNG! *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10352160August 26, 2010
STRUCTURE
ACURA TL 2004 - THERE IS A CRACK ON THE DASHBOARD ABOVE THE PASSENGER'S AIRBAG WHICH RUNS FROM THE WINDSHIELD ALL THE WAY DOWN TO THE GLOVE COMPARTMENT. REPORTED IT TO THE DEALER AND SERVICE CENTER AND DIDN'T WANT TO REPLACE IT SINCE THERE WAS NO FORMAL RECALL ISSUED BY ACURA AND THE CAR IS OUT OF WARRANTY. I HAVE SAFETY CONCERNS RELATED TO THE PROPER OPERATION OF THE AIRBAG DUE TO THIS SITUATION. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10351857August 25, 2010
STRUCTURE
HELLO, I HAVE A 2004 ACURA TL WITH 109,800 MILES ON IT. WITHIN THE PAST THREE WEEKS, THREE LARGE CRACKS DEVELOPED ON THE DASHBOARD. ONE IS DIRECTLY OVER THE STEERING WHEEL AND THE OTHER TWO ARE ON THE PASSENGER SIDE OVER THE AIRBAG. MY CONCERN IS THAT THE CRACKS WILL CONTINUE TO SPREAD AND DEPLOY THE AIRBAGS CAUSING A SAFETY HAZARD. I PURCHASED THE CAR IN JUNE 2008 WITH 60K+ MILES. AT THE TIME OF PURCHASE THERE WERE NO CRACKS ON THE DASHBOARD. I'VE ALWAYS TAKEN VARIOUS STEPS TO PROTECT IT FROM THE TEXAS SUN. IT'S ALWAYS PARKED IN THE GARAGE, ALWAYS USED A SUNSHADE UP WHEN PARKED OUTSIDE, AND ALWAYS VENTED THE SUNROOF AND WINDOWS WHEN IT IS HOT OUTSIDE. [XXX] INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10351460August 24, 2010
STRUCTURE, AIR BAGS:FRONTAL
2005 ACURA TL DASH SEEMS TO BE VERY DEFECTIVE. THE CRACK OCCURRED OVER A MONTHS TIME. THE CRACK IS FROM THE PASSENGER WINDSHIELD STRAIGHT DOWN OVER THE PASSENGER AIRBAG. ESTIMATED CRACK MEASURES ABOUT 2CM WIDE. IF YOU LOOK AT THE CRACK AND THE OTHER COMPLAINTS REGARDING THIS WE ALL HAVE THE SAME CONCERN, WHICH IS THE AIRBAG. AT SOME POINT THE CRACK IS GOING TO CONTINUE TO GET LARGER, WIDER AND WILL EFFECT THE PASSENGER AIRBAG IF IT IS NOT DIRECTLY AFFECTED NOW. I PURCHASED THIS VEHICLE FOR MY 16 YEAR OLD DAUGHTER DUE TO THE SAFETY IT HAD SUCH HIGH RATINGS ON. THIS CRACK WOULD NOT BE SO MUCH OF A CONCERN IF LOCATED SOMEWHERE ELSE ON THE DASH, BUT AGAIN IT IS DIRECTLY OVER THE PASSENGER AIRBAG. IF EVERYONE ELSE IS HAVING THIS CRACK IN THE EXACT SAME LOCATION, IT IS VERY CONCERNING THAT SOMETHING WAS NOT PUT TOGETHER AS IT SHOULD BE AND IT SHOULD BE AN OBVIOUS RECALL. WE SHOULD NOT WAIT TO SEE PASSENGERS GETTING KILLED DUE TO MALFUNCTION AIRBAGS OR DUE TO THE DASH TO FIX THIS RECALL. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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