Acura TL Complaints

3,117 consumer complaints on file.

#10377953January 20, 2011
STRUCTURE
I OWN AN 2005 ACURA TL BOUGHT 2 YEARS AGO FROM AN ACURA DEALER,LIKE A YEAR AGO THE DASHBOARD STARTED TO CRACK NOW IT HAS CRACKS ALL OVER INCLUDING AROUND THE PASSENGER AIRBAG IM CONCERNED THIS COULD MAKE THE AIRBAG DEPLOY INCORRECTLY,I CALLED ACURA AND TOLD THEM MY CONCERNED BUT THEY DON'T SHARE MY OPINION THE ONLY THEY COULD OFFER ME ITS A 'GOODWILL' 40% DISCOUNT ON THE PART NOT THE LABOR LEAVING ME $1643 TO PAY FOR PROBABLY THE SAME DASHBOARD THAT ITS GOING TO LAST ME ANOTHER 3 YEARS. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10377033January 18, 2011
VISIBILITY, EQUIPMENT
MY 2004 ACURA TL WAS PARKED DURING AN ICE STORM IN RALEIGH, NC, LAST WEEK. WHEN I RETURNED TO MY CAR AND STARTED IT ON WEDNESDAY, JANUARY 12, 2011, THE WINDSHIELD WIPERS WOULD NOT COME ON. I CHECKED THE FUSES AND DID NOT FIND A PROBLEM THERE. I BROUGHT MY CAR TO THE DEALER FOR OIL CHANGE, BRAKE PADS, AND TO CHECK THE WIPERS THIS MORNING. I LOOKED ON THIS WEBSITE AND FOUND OUT THERE HAD BEEN A RECALL IN 2008 OF THE WINDSHIELD WIPER MOTOR. WHEN I CALLED THE DEALER, THEY INFORMED ME THAT THE RECALL SERVICE HAD ALREADY BEEN PERFORMED ON MY VEHICLE IN 2008. IT SEEMS TO ME THAT SOMETHING ELSE IS WRONG IF THE MOTOR HAS FAILED AGAIN. THIS IS COSTING ME ABOUT $380 AND AM WONDERING IF THERE IS ANYTHING I CAN DO TO RECOUP THE MONEY FOR THIS REPAIR. IS IT NOT LIKELY THAT THIS PROBLEM IS RELATED TO THE PREVIOUS PROBLEM FOR WHICH THE CAR WAS RECALLED? THERE WAS NO PROBLEM WITH THE WINDSHIELD WIPERS PRIOR TO MY TRIP, AND THE CAR SAT IN THE SAME SPOT FROM SATURDAY NIGHT UNTIL WEDNESDAY MORNING. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10376989January 17, 2011
STRUCTURE
DASHBOARD IN 2005 ACURA TL CRACKED IN SEVERAL PLACES. THE RIGHT SIDE OF THE DASHBOARD HOUSES THE PASSENGER AIR BAG. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10376603January 13, 2011
STRUCTURE
I LOVE MY TL BUT I AM TOTALLY DISAPPOINTED WITH THE DASH ON MY 2004 ACURA TL. I HAVE HAD CARS THAT HAD SIMILAR DASHES AND THEY NEVER CRACKED! THIS DASH HAS ALREADY CRACKED IN 3 PLACES. ONE CRACK RUNS FROM THE WINDSHIELD TO ALMOST THE TOP OF THE GLOVE COMPARTMENT. THIS ONE MAKES ME UNEASY EVERY TIME I DRIVE THE CAR BECAUSE IT RUNS ALONGSIDE THE PASSENGER AIRBAG. THE OTHER CRACKS ARE SMALLER BUT NEVERTHELESS THEY ARE THERE. I DON'T THINK THIS IS ACCEPTABLE FOR A CAR I PAID SO MUCH FOR. ACURA NEEDS TO STEP UP AND RECALL THESE CHEAP DASHBOARDS. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10376614January 13, 2011
STRUCTURE
DASHBOARD ON MY 2004 ACURA TL IS CRACKING AROUND THE AIRBAGS, FEEL VERY UNSAFE ABOUT IT BEING DEPLOYED. ACURA HAS MENTIONED ON THE PHONE IT IS NOT THEIR PROBLEM. HOWEVER AFTER READING VARIOUS OTHER OWNERS COMPLAIN ABOUT THE SAME ISSUE THIS IS NOT A ONE THING, THIS IS A DEFECTED AUTOMOBILE AND I WILL NOT HAVE MY CHILDREN OR MY WIFE OR ANYONE THAT RIDES WITH ME IN THAT CAR SIT IN THE FRONT SEAT. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10376140January 12, 2011
POWER TRAIN:AUTOMATIC TRANSMISSION
LETTER TO THE ADMINISTRATOR FROM RE PROBLEMS WITH HIS 2004 ACURA TL *TGW THE CONSUMER STATED HIS VEHICLE RECENTLY STARTED SPUTTERING DURING ACCELERATION AT LOW SPEEDS. THE CONSUMER TOOK THE VEHICLE TO THE DEALER AND WAS LATER INFORMED THE TRANSMISSION NEEDED TO BE REPLACED. THE CONSUMER LATER DISCOVERED A RECALL HAD BEEN ISSUED FOR THE 2ND GEAR. THE CONSUMER INQUIRED ABOUT HAVING THE WORK PERFORMED UNDER THE RECALL. HOWEVER, THE DEALER STATED THE RECALL HAD ALREADY BEEN PERFORMED PREVIOUSLY. THE CONSUMER STATED WHEN HE PURCHASED THE VEHICLE, IT HAD 30,394 MILES ON IT AND IF THE RECALL WAS PERFORMED PRIOR TO HIM PURCHASING THE VEHICLE, IT WASN'T DONE PROPERLY. *JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10377224January 11, 2011
UNKNOWN OR OTHER
SEVERAL CRACKS IN MY DASHON THE DRIVERS SIDE AND PASSENGER SIDE. I AM CONCERNED ABOUT MY AIR BAGS EJECTING PREMATURELY AND CAUSING AN INJURY TO ME OR MY PASSENGER.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10375209January 8, 2011
AIR BAGS:FRONTAL
MY 2004 ACURA TL PASSENGER SIDE DASH HAS CRACKED NEAR THE AIRBAG CAUSING THE AIRBAG LIGHT TO TURN ON.*LN
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10375236January 8, 2011
AIR BAGS:FRONTAL
I HAVE A 2005 ACURA TL THAT HAS SEVERAL CRACKS ACROSS THE PASSENGER AIRBAG. WHEN I NOTICED THIS PROBLEM EARLIER THIS YEAR I SEARCHED GOOGLE FOR THE PROBLEM AND FOUND SOME VERY DISPLEASING NEWS THAT THIS HAS HAPPENED TO A LOT OF OTHER ACURA OWNERS AND HONDA/ACURA DOES NOT SEEM TO CARE. FOR A LUXURY SPORTS CAR WITH THE LUXURY PRICE THAT WE ALL PAID THIS IS UNACCEPTABLE. I LOVE MY CAR BUT THIS HAS DEVALUED MY CAR. THE QUESTION IS WOULD I EVER BUY ANOTHER ACURA SINCE THEY DON'T SEEM TO CARE. *LN
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10374948January 6, 2011
AIR BAGS:FRONTAL, STRUCTURE
2004 ACURA TL - 56,000 MILES. COMPLETELY CRACKED DASHBOARD AROUND THE PASSENGER SIDE AIRBAG. I AM WORRIED ABOUT MY PASSENGER'S SAFETY AS THE CRACKS LOOK AS IF THEY COULD INTERFERE WITH THE AIRBAG DEPLOYMENT. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10374769January 5, 2011
POWER TRAIN:AUTOMATIC TRANSMISSION
2003 ACURA 3.2TL-S WITH ONLY 51,000 MILES. CAR IS IMMACULATE. TRANSMISSION BEGAN HAVING TROUBLE ENGAGING AND WOULD NOT SHIFT. I TOOK TO HONDA DEALER, WHO TOLD ME TRANSMISSION IS COMPLETELY SHOT AND NEEDS TO BE REPLACED AT A COST OF $4,200! THE TRANNY WAS SUBJECT TO RECALL IN 2004 AND HAD AN OIL INJECTION SYSTEM ADDED. BUT ACURA DEALER NOW TELLS ME THERE IS NO EXTENDED WARRANTY, EVEN THOUGH THERE ARE KNOWN ISSUES WITH THE TRANSMISSIONS ON THIS VINTAGE TL. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10374642January 4, 2011
WHEELS
TL*THE CONTACT OWNS A 2006 ACURA TL. THE CONTACT STATED THAT THE LEFT AND RIGHT FRONT WHEEL RIMS WERE CRACKED; THESE WERE ORIGINAL WHEEL RIMS. THE CONTACT ALSO NOTICED THAT THE TIRES WERE LOSING AIR AND BECOMING FLAT. THE VEHICLE WAS TAKEN TO AN AUTHORIZED DEALER WHO REPLACED THE WHEEL. THE MANUFACTURER HAD NOT BEEN NOTIFIED. THE FAILURE MILEAGE WAS APPROXIMATELY 48,000. . UPDATED 03/03/11 *BF UPDATED 12/14/11 *CN
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10373719January 1, 2011
EXTERIOR LIGHTING
I HAVE NOTICED FOR THE PAST 2 WEEKS THAT MY LEFT SIDE HEADLIGHT ON MY 2005 ACURA RL WORKS INTERMITTENTLY. ONCE I HIT A BUMP IT GOES OUT COMPLETELY UNTIL I TURN OFF THE CAR AND RESTART. AS OF TODAY 1/01/2011 IT HAS BEEN OUT FOR 2 DAYS. I WILL BE TAKING IT IN TO HAVE THE DEALER GIVE ME A DEEP POCKET MASSAGE(QUOTE). I CAN NOT CONTINUE TO DRIVE WITH ONE HEADLIGHT. UNLESS ACURA ACCEPTS RESPONSIBILITY FOR THE MANUFACTURE DEFECT I WILL HAVE TO PAY. PLEASE REVIEW ALL OTHER COMPLAINTS AND UNDERSTAND THAT THIS IS NOT A CHEAP FIX. THANK YOU. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10373646December 31, 2010
AIR BAGS:FRONTAL
I HAVE AN 2004 ACURA TL WITH CRACKED DASH ON MULTIPLE LOCATION INCLUDING ONE NEXT TO THE AIRBAG WHICH COULD BE COULD BE A SAFETY HAZARD. THERE IS EVEN A FACE BOOK GROUP "ACURA TL DEFECTIVE DASH" WITH HUNDREDS OF ACURA TL OWNERS EXPERIENCING THE SAME PROBLEM, BUT ACURA/HONDA IS NOT WILLING TO DO ANYTHING ABOUT IT. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10373432December 30, 2010
TIRES, TIRES:SIDEWALL, TIRES:TREAD/BELT
BRIDGESTONE POTENZA G009 205/60R16. CATASTROPHIC TIRE / SIDEWALL FAILURE. TREAD/BELTS SEPARATED FROM SIDEWALL. TIRE PRESSURE PROPERLY MAINTAINED. TREADWARE REMAINING WAS 7/32. TIRES ROTATED EVERY 5000 MILES. OTHER MARKINGS ON TIRE: L08R AND 37224 GX BH32688. MADE IN USA. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10373490December 30, 2010
VISIBILITY
BECAUSE OF THE REFLECTIVE MATERIAL USED IN THE CONSTRUCTION OF THE DASH LOWER DASH COMPONENTS ON THE FAR LEFT AND FAR RIGHT SIDE OF THE DASH, THERE IS A BLIND SPOT CREATED BY SUN GLARE INTO THE LEFT AND RIGHT MIRRORS FROM THE REFECTION OFF THE LOWER LEFT AND RIGHT DASHBOARD. THE REFLECTION AND GLARE IS SO STRONG, IT COMPLETELY ELIMINATES AN IMAGE IN THE MIRROR, WHEN THE SUN IS BEHIND YOU, LOW IN THE SKY. IF YOU ARE CHANGING LANES AND DEPENDING ON THE MIRROR WITHOUT LOOKING BACK, YOU CAN'T SEE ANY OBJECT THAT MIGHT BE IN THE MIRROR. IT'S A DANGEROUS SITUATION. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10373538December 30, 2010
SEATS:FRONT ASSEMBLY:HEAD RESTRAINT
THE NEW VEHICLE HEADREST RESTRAINTS ARE AWFUL AND MOST PEOPLE, INCLUDING CAR SALES MANAGERS ARE TURNING THEIR HEADRESTS AROUND OFFERING NO SUPPORT. WHILE THIS MAY SOLVE YOUR INSURANCE PAYOUT ISSUE (BC TURNED AROUND HEADRESTS NEGATE PAYOUTS), IT WILL NOT IMPROVE CRASH OUTCOMES, WHICH REALLY SHOULD BE YOUR GOAL BUT IS OBVIOUSLY NOT. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10373191December 28, 2010
AIR BAGS:FRONTAL, STRUCTURE
2004 ACURA TL. THE INTERIOR DASH SUDDENLY FORMED CRACKS FORWARD OF THE STEERING WHEEL AND OVER THE PASSENGER AIRBAG SYSTEM. MY CONCERN IS THAT THE CRACKED DASH WILL IMPACT PASSENGER AIRBAG DEPLOYMENT IN CASE OF AN ACCIDENT. I PURCHASED AN EXTENDED WARRANTY FOR THE CAR THROUGH ACURA WHEN I PURCHASED THE CAR IN 2004 WHICH IS STILL IN FORCE. THE LOCAL ACURA DEALERSHIP CLAIMED THE DASH REPLACEMENT WAS NOT COVERED. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10372421December 26, 2010
STRUCTURE
THE DASH SUDDENLY HAD A CRACK IN CENTER AREA. THE CAR HAS ONLY 4 YEARS. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10372393December 25, 2010
AIR BAGS, STRUCTURE
I CONTACTED ACURA'S CORPORATE OFFICE REGARDING 3 LARGE CRACKS THAT APPEARED ON MY ACURA TL 2005 DASHBOARD. I SPOKE WITH TWO REPRESENTATIVES, WHO DENIED ANY KNOWLEDGE OF THIS PROBLEM OCCURRING WITH OTHER ACURA OWNERS. DURING OUR CONVERSATION, I TOLD THE REPRESENTATIVES THAT I HAD DONE SOME RESEARCH REGARDING THIS PROBLEM AND DISCOVERED THAT SEVERAL THOUSAND COMPLAINTS HAVE BEEN FORWARDED TO THE OFFICE OF DEFECT INVESTIGATION ALONG WITH A FACEBOOK PAGE WITH OTHER DISSATISFIED CUSTOMERS. THE REPRESENTATIVES SEEMED UNAWARE OF THE 'SPLIT DASH' PRODUCT DEFECT, WHICH I FOUND UNBELIEVABLE. ACURA DEALERSHIPS IN MY AREA WERE AWARE OF THE PROBLEM AND I'M SURE THAT THE CORPORATE OFFICE WAS NOTIFIED BY THEM WHEN ALL OF THESE COMPLAINTS CAME IN. THE FACT THAT THE REPRESENTATIVES WOULD DENY ANY KNOWLEDGE OF THIS ISSUE WAS A BLATANT LIE. I WAS TOLD TO BRING MY VEHICLE TO THE NEAREST ACURA DEALERSHIP, WHERE THEY WOULD TAKE PICTURES OF THE DASHBOARD (SEE ENCLOSED PICTURES). WHILE DRIVING TO THE DEALERSHIP, I NOTICED THAT MY AIRBAG LIGHT WAS NOW LIT. THE DEALERSHIP TOOK PICTURES OF THE 3 LARGE CRACKS AND LIT AIRBAG LIGHT AND TOLD ME HE WOULD GET BACK IN TOUCH WITH ME ONCE ACURA RESPONDED TO HIM. AFTER A FEW DAYS, THE DEALERSHIP CALLED TO SAY ACURA WAS GOING TO MAKE A 'GOOD WILL' GESTURE AND ONLY CHARGE ME 50% OF THE COST TO REPLACE IT, SINCE THE WARRANTY FOR THE DASHBOARD HAD EXPIRED. MY COST WOULD BE BETWEEN $900 TO $1000. I WAS APPALLED THAT ACURA WOULD EVEN CONSIDER HAVING A CUSTOMER PAY FOR A DEFECTIVE PART THAT WAS MANUFACTURED BY THE COMPANY. IT IS OBVIOUS THAT THIS IS A MAJOR SAFETY CONCERN, ESPECIALLY NOW THAT THE AIRBAG LIGHT IS LIT. IT IS REASONABLE TO BELIEVE THAT CRACKS THAT DEVELOP WHERE THE PASSENGER AIR BAG IS SUPPOSED TO DEPLOY HAVE THE POTENTIAL TO AFFECT THE DEPLOYMENT OF THIS SAFETY EQUIPMENT IN CASE OF AN ACCIDENT AND, THEREFORE, SHOULD BE CONSIDERED A SAFETY HAZARD. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

← Back to Acura TL