Acura TL Complaints

3,117 consumer complaints on file.

#10393349March 25, 2011
UNKNOWN OR OTHER
THE DASH CAME WITH A CRACK ON THE DASH ON THE PASSENGER SIDE AND IN FRONT OF THE CENTER SPEAKER. I HAVE SEEN THIS HAPPENED TO OTHER TL'S WHERE THE DASH STARTS CRACKING FROM 5 TO 6 YEAR OF MANUFACTURE. THE MATERIAL USED IN THE MAKING IS NOT RESISTANT DUE TO ITS DESIGN.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10392915March 25, 2011
VISIBILITY
2002 ACURA TL REAR VIEW MIRRORS - THE MIRRORS ARE DESIGNED TO HAVE THIS TINTING EFFECT. NOT EXACTLY SURE OF THE SCIENCE RELATED TO THIS TINTING PROCESS, BUT MY MIRROR IS HAVE TINTED AND HAVE UNTINTED AND SHADES IN BETWEEN. THIS IS A SAFETY ISSUE AND THESE THINGS SHOULD BE RECALLED. I'VE GLANCED ON-LINE AND THERE IS SOME LITERATURE ABOUT THESE MIRRORS FAILING AND IF THEY LEAK THEY CONTAIN A DANGEROUS CHEMICAL. 1. TO MY KNOWLEDGE, NO SPECIFIC EVENT LED TO THIS EQUIPMENT FAILURE. 2. THE MIRROR'S TINTING PROBLEM IS CONSTANT. 3. THE DEALERS WILL REPLACE THE MIRROR FOR A SUBSTANTIAL COST TO ITS CONSUMERS. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10392648March 23, 2011
STEERING:HYDRAULIC POWER ASSIST:HOSE, PIPING, AND CONNECTIONS
TL*THE CONTACT OWNS A 2005 ACURA. THE CONTACT STATED THAT NHTSA CAMPAIGN ID NUMBER: 08V091000, STEERING: HYDRAULIC POWER ASSISTS: HOSE, PIPING, AND CONNECTIONS REPAIR WAS PERFORMED; HOWEVER, AFTER THE HOSE WAS REPLACED THE POWER STEERING PUMP FAILED. THE DEALER STATED THAT THERE WERE NO RECALLS OR WARRANTIES ON THE PUMP. THE MANUFACTURER WAS CONTACTED AND OFFERED NO ASSISTANCE. THE FAILURE MILEAGE WAS 56,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10392676March 23, 2011
UNKNOWN OR OTHER
THE DASH CAME WITH A CRACK ON THE DASH ON THE PASSENGER SIDE AND IN FRONT OF THE CENTER SPEAKER. I SEEN THIS HAPPENED TO OTHER TL THE DASH STARTS CRACKING FROM 5 TO 6 YEAR OF MANUFACTURE. THE THE MATERIAL USED IN THE MAKING IS NOT RESISTANT DUE TO ITS DESIGN. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10392430March 22, 2011
POWER TRAIN:AUTOMATIC TRANSMISSION
MY 2002 TL S TYPE WAS AT A RED LIGHT WHEN MY TRANSMISSION WENT FOR THE SECOND TIME. WHEN THE LIGHT CHANGED THE CAR ACTED AS IF IT WERE IN NEUTRAL, THE ENGINE REVVED BUT THE CAR DIDN'T GO. I HAD IT TOWED TO THE DEALER AND FILED A CASE WITH THEIR CORPORATE OFFICE. WHEN THE CASE MANAGER REVIEWED IT, HE SAID THAT THEY DIDN'T FEEL AS THOUGH THEY SHOULD HAVE TO PAY. THEY ALSO ASKED ME HOW MUCH I THINK I SHOULD PAY. I TOLD THEM I DIDN'T THINK I SHOULD HAVE TO PAY ANYTHING FOR A FAULTY TRANSMISSION THAT WASN'T EVER MANUFACTURED PROPERLY. KNOWING THAT NO MATTER HOW MANY TIMES IT GOES THAT IT WILL NEVER BE RIGHT, NO MATTER WHO PAYS FOR IT. I PULLED UP MY VIN # TO FIND INFO THAT THE WARRANTY EXTENSION WAS EXTENDED BECAUSE OF KNOWN "DEFECTS IN THE MATERIAL OR WORKMANSHIP." THIS IS GOING ON THE THIRD TRANSMISSION. I BOUGHT IT PRECERTIFIED FROM THE DEALER IN 04 AND IN 05 MY TRANSMISSION WENT THE FIRST TIME AND THE SECOND THIS MARCH 11. THEY PROVIDED ME WITH A REFURBISHED ONE. NOW THAT ONE HAS BROKE, WHICH LEADS ME TO CONCLUDE THAT THE DEFECTS IN THE MATERIAL DIDN'T GET ANY BETTER EACH TIME THEY CHANGED IT. I THINK THEY SHOULD REPLACE THE TRANSMISSION FOR LIFE! *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10392527March 22, 2011
POWER TRAIN:AUTOMATIC TRANSMISSION
TL* THE CONTACT OWNS A 2003 ACURA TL-S. THE CONTACT STATED THAT WHEN SHIFTING GEARS, THE VEHICLE WOULD VIOLENTLY JERK OR THERE WOULD BE AN ABNORMAL INCREASE IN ENGINE RPMS BEFORE ENGAGING. THE VEHICLE WAS TAKEN TO A LOCAL REPAIR SHOP WHERE IT WAS DIAGNOSED THAT THE TRANSMISSION WAS DEFECTIVE AND WOULD NEED TO BE REPLACE. THE MANUFACTURER WAS CONTACTED WHO REFERRED HIM TO THE DEALER. NO FURTHER ASSISTANCE WAS OFFERED. THE VEHICLE WAS NOT REPAIRED. THE FAILURE AND CURRENT MILEAGE WAS 91,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10392049March 17, 2011
POWER TRAIN
2 WEEKS BACK WHILE DRIVING ON HIGHWAY, MIL (ENGINE) INDICATOR AND TCS INDICATOR SHOWED YELLOW. THE TRANSMISSION WAS RUNNING SLOW IN SPITE PRESSING THE ACCELERATOR, DELAYED GEAR ENGAGEMENT WHILE ACCELERATING, HARSH GEAR SHIFTING NOISE WAS NOTICED. I HAVE BEEN FACING DELAYED TRANSMISSION ISSUES DURING ACCELERATION PREVIOUSLY AND THOUGHT IT WAS NORMAL. WHEN CHECKED WITH DEALER (FROM WHOM WE PURCHASED THE CAR AT 93K MILES) THEY HIGHLIGHTED AS FOLLOWS. 124705 FOUND CODE P0740 INTERNAL TRANSMISSION FAILURE. TRANSMISSION REPLACEMENT NEEDED. THE DEALER QUOTED $4000 FOR ASSEMBLING REMANUFACTURED TRANSMISSION AND ADDITION $1200 MIGHT BE CHARGED IF MY CAR TRANSMISSION CANNOT BE REUSED BY ACURA. I CALLED ACURA THEY TOOK MY CAR AND OWNER INFORMATION. THEY MENTIONED IT HAS CROSSED THE WARRANTY LIMITS AND THEY CANNOT DO ANYTHING. LATELY WE CAME TO KNOW ABOUT THE ACURA SEVERE TRANSMISSION ISSUES ON THE WEB. THE CAR WAS SOLD BY THE DEALER TO US IN SPITE KNOWING ABOUT THESE ISSUES. WE HAVE BEEN DOING REGULAR MAINTAINED AND HAVE TO FACE THIS PROBLEM. RECENTLY WE DID CHANGE THE TIMER BELTS AND ENGINE MOUNTS. AS A SINGLE CAR OWNER WE HAVE TO GO THROUGH SAFETY ISSUES IN THE PRODUCT, WASTED TIME SPEND IN UNDERSTANDING THE PRODUCT ISSUE WHICH IS NEVER DECLARED BY ACURA, VISITING DEALER AND MECHANIC SHOPS TO MAKE SENSE ON CHANGING THE TRANSMISSION AND CONTINUE TO SPEND ON MAJOR REWORKS. ACURA HAS TO TAKE RESPONSIBILITY AND ADDRESS GENUINE PRODUCT ISSUES WHICH ARE NOTHING TO DO WITH CUSTOMER. I WANT TO ESCALATE THIS ISSUE TO NHTSA FOR THEIR REVIEW. KINDLY DO THE NEEDFUL.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10390316March 15, 2011
POWER TRAIN:AUTOMATIC TRANSMISSION
WAS DRIVING ON INTERSTATE 295 AT 60MPH. PUSHED DOWN GAS TO ACCELERATE PAST THE CAR ON MY LEFT AND SWITCHED LANES. CAR MADE GRINDING NOISE AND THEN ACTED AS IF IN NEUTRAL. I CHECKED TO ENSURE THE CAR WAS STILL IN DRIVE. I KEPT TRYING TO ACCELERATE BUT THE ENGINE JUST REVVED, THEN THE CHECK ENGINE LIGHT CAME ON. THE CAR BEHIND ME ALMOST HIT ME DUE TO THE SUDDEN LACK OF ACCELERATION. I PULLED TO THE BREAKDOWN LANE AND EXPERIMENTED WITH ACCELERATING SLOWLY. ONCE IT SHIFTED TO 3RD GEAR, I LOST ALL ACCELERATION. I WOULD HAVE TO TURN THE CAR OFF AND BACK ON TO UTILIZE 1ST AND 2ND GEAR. I HAD THE CAR TOWED TO MY MECHANIC. THE TRANSMISSION HAD BLOWN. I CALLED ACURA TO SEE IF THEY WOULD BE WILLING TO HELP PAY FOR THE COST SINCE THEY HAD EXTENDED THE WARRANTY ON THE TRANSMISSION FOR SEVERAL YEARS BECAUSE THEY MUST HAVE KNOWN IT WAS DEFECTIVE OUT OF THE FACTORY. IT WAS ABOUT 8 MONTHS PAST THE WARRANTY EXPIRATION. ACURA WOULD NOT OFFER TO PAY FOR THE REPLACEMENT COST. MY MECHANIC REBUILT THE TRANSMISSION AND THE CAR NOW DRIVES FINE. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10390082March 14, 2011
STEERING
FOR THE LAST 1.5 YEARS, MY WIFE AND I HAVE BEEN COMPLAINING TO THE ACURA DEALERSHIP IN RIVERSIDE, CALIFORNIA ABOUT THE HARD STEERING ON HER 2008 ACURA TL. THE HARD STEERING HAS ALREADY CAUSED DAILY PAIN AND MUSCLE STRAIN ON MY WIFE'S SHOULDER. OUR COMPLAINTS HAVE GONE TO DEAF EARS. THEY CHECKED AND ALWAYS SAID THAT "THE CAR IS FINE, THE CAR IS FINE." I BELIEVE THE CAR IS NOT FINE OR SAFE BECAUSE WE PRESENTLY EXPERIENCE THE PROBLEM. ISN'T THERE A RECALL WITH REGARDS TO THIS STEERING PROBLEM ON 2008 ACURA TL. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10390178March 14, 2011
STRUCTURE
I CURRENTLY OWN A 2004 ACURA TL AND THE DASH BOARD HAS CRACKED ON DRIVERS SIDE, THE CRACKS ARE SHAPED LIKE A T AN ARE APPROXIMATELY 6 INCHES IN LENGTH. ACURE SHOULD REPLACE THIS DEFECTIVE DASH BOARD. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10389978March 13, 2011
STRUCTURE
2004 ACURA TL DEFECTIVE DASH - IT WAS NOTICED DASHBOARD CRACKS ESPECIALLY ONE DEVELOPED WHERE THE PASSENGER AIR BAG IS SUPPOSED TO DEPLOY. IT IS REQUESTED TO CONSIDER THIS AS A SAFETY HAZARD, BECAUSE IT CAN AFFECT THE DEPLOYMENT OF THIS SAFETY EQUIPMENT IN CASE OF AN ACCIDENT. VEHICLE IS PARKED MOST OF THE TIME INSIDE A GARAGE, SO IT CANNOT BE EXPLAINED WHY THE CRACKS OCCURRED. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10386976March 9, 2011
STRUCTURE
I DRIVE A 2004 ACURA TL AND AROUND SEPTEMBER OF 2010, MY DASHBOARD STARTED CRACKING AROUND THE AREA WHERE THE PASSENGER AIRBAG IS LOCATED. SINCE THEN, THE CRACK HAS SPREAD AND THE DASH HAS STARTED CRACKING IN TWO OTHER PLACES. I WAS IN NO ACCIDENT AROUND THIS TIME AND ALWAYS PARKED IN THE SHADE OR IN A GARAGE. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10386398March 4, 2011
ENGINE AND ENGINE COOLING
2007 ACURA TL PREMATURE WEAR OF TIMING BELT CAUSED BY EITHER DEFECTIVE OR FLAWED TIMING BELT MECHANISM. THIS PREMATURE WEAR WILL RESULT IN UNEXPECTED TIMING BELT BREAKAGE THAT WILL RESULT IN IMMEDIATE LOST OF ALL POWER THUS INCREASING THE RISK OF A CRASH. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10388869March 4, 2011
POWER TRAIN
TRANSMISSION FAILURE: I BOUGHT THIS CAR AT 25K MILES IN SEPT "04". RECALL TOOK PLACE APR. "04". I WAS NEVER TOLD BY THE DEALER, THAT A "RECALL" WAS MADE ON THE TRANNY FOR 7/100K. ( IT WAS MORE IMPORTANT THAT THEY PUT THE SALE OF THE CAR OVER THE SAFETY OF ME AND MY CHILD )I FOUND OUT ON THE DAY MY TRANNY WENT OUT ON AUG. "10" AND THEY SAID I WOULD HAVE TO PAY $3,700 FOR THE REPAIR DUE TO THE WARRANTY HAS EXPIRED. I WAS COMING OFF THE FREEWAY AT 65 MPH WHEN I EXITED AND SLOWED DOWN TO APPROX. 35 MPH, THE CAR WENT "CRAZY" IT WAS BUCKING AND JUMPING AND THRUSTING US FORWARD IN A JERKING MOTION. I AM FEMALE AND HAD MY TODDLER WITH ME, I WAS SCARED, IT WAS A STRANGE BEHAVIOR FOR A CAR, IT FELT LIKE I WAS BEING HIT FROM BEHIND BY ANOTHER CAR. I COULDN'T SHAKE THE IDEA THAT WE JUST GOT OFF THE FREEWAY. HAD THIS CAR DONE THIS WHILE ON THE FREEWAY!! MY THOUGHTS ARE WE WOULD OF BEEN BADLY HURT ALONG WITH OTHERS. IT WAS A MATTER OF SECONDS THAT CHANGED MY OUTCOME, ALONG WITH THE "GUARDIAN ANGLES". I AM TERRIFIED TO DRIVE THIS CAR. I AM UNEMPLOYED AND GAVE THE DEALER ALL THE $$ I HAD. I HAVE READ ON YOUR NHTSA WEB SITE, OF PEOPLE HAVING TO REPLACE UP TO THREE TIMES. THE DESIGN PROBLEM IS NOT RESOLVED, FROM THE RESULTS, IT IS NOT RESOLVED, YET THESE CARS ARE ON THE ROADS AND EVERY OTHER DAY SOMEONE'S TRANNY IS GOING OUT AS WELL AS THEM EXPERIENCING NEAR INJURY CONDITIONS. I JUST DON'T UNDERSTAND!!! WHEN "TYLENOL" WAS RECALLED...THEY REMOVED THE PRODUCT FROM THE SHELF TO ENSURE THE SAFETY OF THE PUBLIC. WHY ISN'T THIS BEING DONE HERE AS WELL. GIVE US BLUE BOOK VALUE AT THE TIME OF TRANNY FAILURE AND SCRAP THESE CARS. BECAUSE THEY ARE UNABLE TO COME UP WITH A RELIABLE TRANNY FIX IN THEIR DESIGN FLAW, GIVE US BLUE BOOK VALUE SO WE CAN DRIVE A CAR THAT IS MORE SAFE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10386336March 3, 2011
AIR BAGS:FRONTAL
PASSENGER SIDE DASHBOARD CRACKING AROUND THE AIRBAG. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10384692February 27, 2011
POWER TRAIN:AUTOMATIC TRANSMISSION
MY ACURA 3.2 TL MODEL YEAR 2000 HAS A DEFECTIVE AUTOMATIC TRANSMISSION AS DIAGNOSED BY THE ACURA DEALER. IT WAS DIAGNOSED IN 2009 WITH MILEAGE OF ABOUT 129,000. IT WAS OUT OF WARRANTY FOR THE TRANSMISSION WARRANTY FOLLOWING THE 2004 RECALL AND SETTLEMENT. I BOUGHT THE CAR IN 2003 AS A CERTIFIED USED CAR FROM THE ACURA DEALER. THE CAR HAD ALL SERVICING CONDUCTED AT THE ACURA DEALER AND WAS ALWAYS UP TO DATE. A TRANSMISSION INSPECTION IN 2004 SHOWED NO ABNORMALITIES AND NO ACTION WAS TAKEN BY THE ACURA DEALER. THE ACURA DEALER SAYS, BECAUSE THE TRANSMISSION IS OUT OF WARRANTY, IT WOULD COST $3500 TO REPLACE THE TRANSMISSION WITH A REBUILT TRANSMISSION. ACURA SHOULD PAY FOR THIS, OR AT LEAST INSTITUTE A DISCOUNT. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10385228February 25, 2011
ELECTRONIC STABILITY CONTROL (ESC), POWER TRAIN
CAR WAS PURCHASED MARCH OF 2010 WITH 69K MILES. TRANSMISSION FAILED IN JANUARY OF 2011 AT APPROX. 73K MILES. DEALER REPLACED TRANSMISSION FOR $1800, AFTER INFORMING US THAT TRANSMISSION WAS REPLACED BY PREVIOUS OWNER AT APPROX. 60K MILES. JUST 13K MILES PRIOR. AFTER LESS THAN 1 WEEK AFTER TRANSMISSION IS REPLACED, IAC VALVE WAS REPLACED DUE TO UNSTABLE RPM. I HAVE NEVER HEARD OF A TRANSMISSION FAILING AFTER ONLY 13K MILES, NONETHELESS, A CAR HAVING AT LEAST TWO TRANSMISSIONS REPLACED AFTER ONLY 73K MILES. FOR ALL I KNOW, THE TRANSMISSION SHOULD HAVE NEVER FAILED YET, I SHOULD NOT HAVE HAD TO PAY FOR THE REPAIR BECAUSE ACURA CANNOT FIX THE PROBLEM, AND THIS CAR SHOULD NOT BE BOUGHT, SOLD, OR DRIVEN.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10385057February 25, 2011
EXTERIOR LIGHTING:HEADLIGHTS
2003 ACURA TL. CONSUMER STATES HEADLIGHT FAILURE. CONSUMER ATTRIBUTES FAILURE TO A MANUFACTURING/DESIGN FLAW *TGW THE CONSUMER STATED BOTH HEADLIGHTS FAILED WITHIN THE SAME YEAR DUE TO A FAULTY INVERTER WHICH WAS VERY EXPENSIVE. THE INVERTER WAS DESIGNED TO IMPROVE HEADLIGHT PERFORMANCE. *JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10384164February 23, 2011
STRUCTURE:FRAME AND MEMBERS
MY 2001 ACURA TL WITH 162,000 MILES HAS A SUBFRAME THAT IS SEVERELY RUSTED AND WEAKENED TO THE POINT OF COLLAPSE ON THE PASSENGER SIDE OF THE VEHICLE. ACURA HAS DECIDED TO CALL THIS NORMAL WEAR AND TEAR BUT I STRONGLY DISAGREE. THE AIR CONDITIONING CONDENSING UNIT HAS A SMALL HOSE FOR CONDENSATE THAT IS LOCATED DIRECTLY ABOVE THE SITE OF THE RUST. THIS HOSE HAS BEEN DRIPPING ONTO THE SUBFRAME WHENEVER THE AC HAS BEEN IN USE. THIS IS NOT WEAR AND TEAR, IT IS A DESIGN FLAW THAT ACURA IS NOT OWNING UP TO AND IF THE WEAKENED SUBFRAME WERE TO BREAK WHILE THE CAR IS BEING DRIVEN THIS WOULD BE A SIGNIFICANT SAFETY ISSUE. THE OTHER PARTS OF THE SUBFRAME ARE IN FINE CONDITION, THERE IS ONLY ONE EXPLANATION WHY IT WOULD BE RUSTED OUT IN THIS ONE PLACE. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10383414February 20, 2011
ELECTRONIC STABILITY CONTROL (ESC), SERVICE BRAKES, HYDRAULIC
2006 ACURA TL 6 SPD. 36,667 MILES. DEFECTIVE ABS/VSA MODULATOR LEADING TO AIR IN BRAKE LINES, SPONGY BRAKE PEDAL WITH INCONSISTENT UNPREDICTABLE BRAKING ABILITY (DANGEROUS CONDITIONS). *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

← Back to Acura TL