Acura TL Complaints

3,117 consumer complaints on file.

#10493021January 15, 2013
STRUCTURE:FRAME AND MEMBERS:UNDERBODY SHIELDS, AIR BAGS
MY 2004 ACURA TL HAS A FEW LARGE CRACKS ON THA DASH/INSTRUMENT PANEL. I AM THE SECOND OWNER THAT HAS BEEN GARAGE KEPT AND VERY WELL MAINTAINED. I DO NOT UNDERSTAND THAT A LUXURY CAR WOULD HAVE SUCH A DEFECT THAT MAY PRODUCE SERIOUS INJURIES ON OUR CHILDREN OR SPOUSES. ACURAZINE.COM, FACEBOOK, TWITTER AND A GEORGIA NEWS REPORTER HAS HUNDREDS OF COMPLAINTS AND PICTURS OF THIS DEECT AND HAVE BEEN TOLD THAT IT IS NOT A PROBLEM BY DEALSHIPS. PLEASE MAKE A RECALL FOR THIS DEFECTIVE DASH!!!! *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10492029January 9, 2013
AIR BAGS, STRUCTURE
THE ENTIRE DASH OF MY ACURA HAS CRACKED AND THE CRACKS ARE EVERYWHERE. OVER THE AIR BAGS, NEAR THE AIR BAGS....EVERYWHERE!! WHAT IS GOING ON!? *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10490951January 3, 2013
ELECTRICAL SYSTEM, POWER TRAIN
MY KEY CAN BE PULLED FROM THE IGNITION WITHOUT FIRST PUTTING THE SHIFTER IN PARK. IF THE EMERGENCY BRAKE ISN'T APPLIED THE CAR CAN ROLL BUT CANNOT BE STEERED. IT IS DANGEROUS. ACURA AND HONDA HAVE A NUMBER OF RECALLS FOR THIS ISSUE, INCLUDING SOME 2000 TL VINS BUT APPARENTLY DOESN'T INCLUDE MY VIN UNDER THE RECALL. THE DESCRIPTION OF THE RECALL EXACTLY MATCHES MY SYMPTOMS AND IT IS A SERIOUS SAFETY ISSUE AND A VERY EXPENSIVE REPAIR. ONSET DATE AND MILEAGE ARE APPROXIMATE. I'VE BEEN LIVING WITH THIS PROBLEM FOR YEARS HOPING THAT ACURA WOULD EVENTUALLY RECOGNIZE THAT THEY ARE RESPONSIBLE FOR THIS AND PAY FOR THE REPAIR. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10490025December 24, 2012
STEERING
GOT ELECTRIC POWER STEERING (EPS) WARNING LIGHT AND LOST THE POWER ASSIST. COULD NOT RESET AND HAD TO DRIVE CAR TO DEALER WITH NO POWER ASSIST. VERY DIFFICULT TO STEER AT LOW SPEED. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10489381December 20, 2012
STEERING
12/19/2012 9AM, I WAS DRIVING CALIFORNIA FREEWAY (110) ABOUT 30 MILES/HR. WEATHER WAS CLEAR, ROAD WAS DRY AND NO POT HOLES. I GOT "POWER STEERING WARNING" LIGHTS/BEEPS AND I COULD NOT STEER THE CAR. IT WAS VERY STIFF TO STEER AND I BARELY PULLED OVER TO THE CURVE.(ENGINE WAS STILL RUNNING). AND I STOPPED THE ENGINE AND TURNED BACK ON THEN THE PROBLEM DISAPPEARED. BUT IT WAS THE SCARY EXPERIENCE ON THE FREEWAY. I TOOK MY CAR TO THE DEALER, SANTA MONICA ACURA AND LEFT OVERNIGHT FOR TROUBLESHOOT. NEXT DAY, THE SERVICE ADVISER TOLD ME THAT THEY COULD NOT DUPLICATE THE PROBLEM, RAN ALL THE TESTS AND CONTACTED "TECH SERVICE" BUT NOTHING ABNORMAL FOUND. THEY SAID IT IS OK TO DRIVE. MY CONCERN IS WHAT IF IT HAPPENS AGAIN ON THE CURVY ROAD AT HIGH SPEED AND I LOSE THE CONTROL OF STEERING. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10488107December 12, 2012
STRUCTURE
BOUGHT THIS CAR IN THE DARK. NEXT MORNING I DISCOVERED THE ENTIRE DASH ON BOTH SIDES IS SPLIT. I DON'T HAVE ANOTHER 10K TO SPEND ON A VEHICLE BUT AM TERRIFIED OF DRIVING IN IT WITH MY CHILDREN AS THE AIRBAG SEEMS TO BE WHERE THE SPREADING STARTED. PLEASE HELP!!!! *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10487889December 10, 2012
STRUCTURE:BODY
THE DASH ON MY 2005 ACURA TL STARTED CRACKING VERY SEVERELY-I CURRENTLY HAVE 4 SIZEABLE CRACKS. I HAVE NEVER SEEN THIS ON A CAR PRIOR IN MY 25 YEARS OF OWNING THEM. I FEAR FOR MY SAFETY AS I WONDER HOW THESE CRACKS IMPACT MY AIR BAGS. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10487907December 10, 2012
STRUCTURE:BODY, AIR BAGS, SERVICE BRAKES, VEHICLE SPEED CONTROL
I WAS APPLYING THE BRAKE DUE TO STOPPED TRAFFIC AHEAD OF MY CAR. AS I DID SO, THE CAR ACCELERATED RATHER THAN SLOWED DOWN. MY CAR CONTACTED THE LEFT REAR OF THE CAR IN FRONT OF MINE, AND AS I TRIED TO STRAIGHTEN OUT THE CAR, IT AGAIN ACCELERATED. VEERED TO THE RIGHT, AND STRUCK THE STONE WALL OF THE BRIDGE ON THE SHOULDER OF THE HIGHWAY. ACCORDING TO THE POLICE REPORT, THERE WAS A MALFUNCTION WITH THE THROTTLE MECHANISM. "OFFICERS WITNESSED, WHEN STARTING THE VEHICLE, THE RPM INDICATOR QUICKLY RISE TO APPROXIMATELY 5,000/5,500 WITHOUT ANY PRESSURE APPLIED ON THE GAS PEDAL. THE FLOOR AREA DID NOT EXHIBIT ITEMS, INCLUDING THE FLOOR MAT, WHICH WOULD POTENTIALLY BE THE CAUSE." *TR
Crash:
Yes
Fire:
No
Injuries:
0
Deaths:
0
#10487633December 7, 2012
POWER TRAIN, VEHICLE SPEED CONTROL, SERVICE BRAKES
I WAS DRIVING DOWN THE HIGHWAY AT ~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
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10487414December 5, 2012
VEHICLE SPEED CONTROL
TL* THE CONTACT OWNS A 2012 ACURA TL. THE CONTACT STATED THAT WHILE DRIVING APPROXIMATELY 45 MPH, THE ACCELERATOR PEDAL WAS DEPRESSED AND THE VEHICLE FAILED TO ACCELERATE. THE CONTACT MENTIONED THE FAILURE OCCURS INTERMITTENTLY AND AT DIFFERENT SPEEDS. THE VEHICLE WAS TAKEN TO THE DEALER FOR A DIAGNOSTIC TESTING. THE TECHNICIAN WAS UNABLE TO DIAGNOSE THE FAILURE AND DID NOT OFFER ANY FURTHER ASSISTANCE. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 75 AND THE CURRENT MILEAGE WAS 700.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10487218December 3, 2012
ELECTRICAL SYSTEM
WHILE DRIVING NUMEROUS TIMES ENGINE SHUTS DOWN. I TOOK NOTICE THAT THERE WERE NO COMMON ISSUES RELATED TO SPEED, WEATHER OUTSIDE, TIME OF YEAR. THIS HAS HAPPENED TOO MANY TIMES TO LIST. THERE WAS A RECALL ON THIS CAR THAT WAS PERFORMED BUT IT STILL HAPPENS WITH THE NEW IGNITION SWITCH. I KNOW THAT I HAVE TO REPLACE THE IGNITION SWITCH. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10486025November 26, 2012
AIR BAGS
PASSENGER SIDE AIRBAG WARNING LIGHT COMES ON INTERMITTENTLY FOR SEVERAL SECONDS (LONG ENOUGH TO HAVE PHOTOGRAPHED IT ON CELL PHONE ON SEVERAL OCCASIONS AND SENT TO RALLEYE ACURA DEALERSHIP) ALTHOUGH A PASSENGER IS SEATED. PASSENGER IS FEMALE, 125 LBS, 5' 6" TALL. VEHICLE HAS BEEN BROUGHT BACK ABOUT 4 TIMES FOR THIS COMPLAINT. EACH TIME IT HAS BEEN PROCLAIMED "FIXED." THE LAST TIME WAS ABOUT 6 WEEKS AGO AND IT WAS IN SHOP FOR ABOUT 8 DAYS. A WEEK AFTER THAT IT HAPPENED AGAIN. DEALER WAS TOLD AND SAID THEY WOULD "GET BACK TO US." THEY HAVE NOT. CALLED ACURA CUSTOMER RELATIONS AND [XXX] IN THAT DEPARTMENT CALLED BACK THIS MORNING. HE INSISTS IT IS THE PASSENGER'S FAULT, THERE IS NOTHING WRONG WITH THE CAR AND IT IS "SUPPOSED TO FUNCTION THIS WAY." INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10485845November 23, 2012
VEHICLE SPEED CONTROL
TL* THE CONTACT OWNS A 2003 ACURA TL. THE CONTACT STATED THAT WHILE ATTEMPTING TO BRAKE, THE VEHICLE ERRONEOUSLY ACCELERATED. THE CONTACT SHUT OFF AND RESTARTED THE VEHICLE AS IT BEGAN TO FUNCTION PROPERLY. THE VEHICLE WAS TAKEN TO A PRIVATE MECHANIC WHERE THE FAILURE COULD NOT BE REPLICATED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT CONTACTED ABOUT THE ISSUE. THE FAILURE AND CURRENT MILEAGES WERE 103,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10485306November 20, 2012
POWER TRAIN
WHILE ON A HILL TO MAKE A LEFT TURN A SUPERMARKET THE TRANSMISSION STARTED TO MAKE A LOUD NOISE AND THE CAR STARTED ROLLING BACKWARD WITH THE SHIFTER IN DRIVE IN DRIVE MODE. AT THAT MOVEMENT THE ENGINE STALLED AND IT WAS DIFFICULT FOR THE CAR BRAKES TO BE APPLIED AND IN REVERSE THE CAR CRASHED INTO A HYDRAULIC LIFT GATE CAUSING MAJOR DAMAGE AND THE INSURANCE COMPANY DECLARED A TOTAL LOSS. THE POLICE OFFICER ARRIVED TO INVESTIGATE AND TRY TO PUT THE SHIFTER INTO PARK AND IT WAS VERY DIFFICULT. THE POLICE OFFICER DECLARED THAT THE CAR HAD A MECHANICAL FAILURE AND IT CAUSED THE ACCIDENT. NOTE, THIS TRANSMISSION WAS INSTALLED BY ACURA LAST YEAR WITH ABOUT 15,000 MILES DRIVEN AND FAILED. *TR
Crash:
Yes
Fire:
No
Injuries:
0
Deaths:
0
#10485140November 19, 2012
FUEL/PROPULSION SYSTEM
TL* THE CONTACT OWNS A 2005 ACURA TL. THE CONTACT STATED THAT WHILE TRAVELING 55 MPH, THE VEHICLE SUDDENLY STALLED WITHOUT WARNING. THE CONTACT WAS ABLE TO MERGE TO THE SIDE OF THE ROAD AND RESTARTED THE VEHICLE. THE VEHICLE WAS ABLE TO BE DRIVEN TO THE CONTACT'S DESTINATION AND WAS LATER TAKEN TO A PRIVATE MECHANIC, WHERE IT WAS CONFIRMED THAT THE FUEL PUMP FAILED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS CONTACTED ABOUT THE ISSUE AND INFORMED THE CONTACT THAT THE VEHICLE WAS NOT INCLUDED IN NHTSA CAMPAIGN ID NUMBER 07V097000 (FUEL SYSTEM, GASOLINE:DELIVERY:FUEL PUMP). THE FAILURE MILEAGE WAS 190,000 AND THE CURRENT MILEAGE WAS 200,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10484960November 16, 2012
AIR BAGS, STRUCTURE
I NOTICED A COUPLE OF CRACKS ON MY DASH. SINCE I NOTICED THEM THERE HAD BECOME ADDITIONAL CRACKS. AFTER DOING RESEARCH I DISCOVERED THIS IS A VERY COMMON PROBLEM FOR THIS MAKE AND MODEL AND THE CRACKS OCCUR IN THE SAME SPOTS. THE BIGGEST CONCERN IF THE CRACK OVER THE PASSENGER SIDE AIRBAG. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10484629November 14, 2012
VEHICLE SPEED CONTROL
ACCELERATOR POSITION SENSOR (AP SENSOR) SUFFERED A SUDDEN AND CATASTROPHIC FAILURE AS I WAS MERGING ONTO A HIGHWAY. THIS CAUSED THE CAR TO LOSE ALL PROPULSION, AS THE ENGINE FAILED TO ACCELERATE AND IMMEDIATELY WENT TO IDLE. IT COULD HAVE CAUSED ME TO HAVE AN ACCIDENT AND/OR GET REAR ENDED, AS I WAS TRYING TO MERGE INTO RAPIDLY MOVING TRAFFIC ON THE HIGHWAY. MY ENGINE CHECK LIGHT AND VEHICLE STABILITY ASSIST WARNING LIGHTS CAME ON IMMEDIATELY, AND THE TRANSMISSION BUCKED AS IT TRIED TO ASCERTAIN WHAT GEAR IT WAS SUPPOSED TO BE IN. FORTUNATELY, THERE WAS ENOUGH ROOM TO COAST OFF THE ROAD. THERE WAS NO PRIOR WARNING WHATSOEVER THAT ANYTHING WAS WRONG. THE VEHICLE WAS PURCHASED NEW AND DEALER MAINTAINED. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10484041November 12, 2012
STRUCTURE:BODY
DURING THE MONTH OF DECEMBER 2012, I NOTICED THAT MY DASHBOARD ON THE ABOVE THE PASSENGER SIDE AIRBAG STARTED TO SPLIT. THE CAR WAS NOT IN ANY ACCIDENT, AND I AM THE ONLY INDIVIDUAL WHO OPERATES THE VEHICLE. AS OF THIS DATE, ONE SPLIT HAVE TURNED INTO TWO LARGE SPLITS ON THE PASSENGER SIDE THAT MEASURE AT ABOUT A FOOT EACH. ADDITIONALLY, I HAVE NOTICED A SMALLER SPLIT IN THE DASHBOARD NOW ABOVE THE DRIVER SIDE. I TOOK MY VEHICLE TO AN ACURA DEALER ON 11/10/2012 (ACURA OF MANHATTAN) FOR ROUTINE MAINTENANCE AND TO ALSO INQUIRE ABOUT WHAT ACURA IS DOING TO FIX THE ISSUE AND REPLACE MY DASHBOARD AT NO COST TO ME DUE TO THE DESIGN DEFECT IN THEIR PRODUCT. I DO NOT WANT TO WAIT UNTIL THE AIRBAG DEPLOYS AND DOES PHYSICAL DAMAGE TO MY PASSENGER OR MYSELF BECAUSE ACURA WAS NEGLIGENT IN THEIR DUTY TO ENSURE THAT THEY MANUFACTURED A PART THAT WOULD NOT FAIL AND CAUSE INJURY TO PASSENGERS OF THEIR VEHICLES. THIS DASHBOARD NEEDS TO BE RECALLED AS SOON AS POSSIBLE. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10483580November 7, 2012
STRUCTURE, AIR BAGS
THERE WAS NO ACCIDENT OR INCIDENT. I HAVE COMPLAINED ABOUT THIS TO YOU OVER A YEAR AGO AND NOTHING WAS EVER RESOLVED! OUR DASH IS CRACKING ONLY WHERE BOTH AIR BAGS ARE ON BOTH THE DRIVER AND PASSENGER DASH! THIS WAS NOT CASED BY ANYTHING BUT THE MANUFACTURE. WE REALLY WOULD LIKE TO SEE A RECALL ON THIS. WE HAVE A 03 AND 04 ACURA TL. THE 03 HAS A RECALL ON THE AIR BAGS AND IT DOESN'T EVEN SHOW ANY SIGNS OF DAMAGE. THE 04 NEEDS A RECALL BEFORE OUR AIRBAGS COME OUT ON US DRIVING DOWN THE ROAD, THEN WE WILL SUE ACURA! I HAVE PICTURES IF YOU NEED THEM! *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10483511November 6, 2012
POWER TRAIN
TL* THE CONTACT OWNS A 2003 ACURA TL. WHILE DRIVING APPROXIMATELY 25 MPH, THE TRANSMISSION BEGAN TO SLIP GEARS WITHOUT WARNING. THE VEHICLE WAS TAKEN TO AN AUTHORIZED DEALER THREE SEPARATE TIMES WHERE THE TRANSMISSION WAS REPLACED EACH TIME. ON NOVEMBER 5, 2012, THE FAILURE RECURRED WITH BOTH THE VSA AND ENGINE WARNING INDICATORS ILLUMINATED ON THE INSTRUMENT PANEL. THE CONTACT WAS ABLE TO DRIVE CAUTIOUSLY WITH THE TRANSMISSION RESPONDING AT A REDUCED SPEED. THE VEHICLE HAD NOT BEEN REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE PROBLEM. THE APPROXIMATE FAILURE MILEAGE WAS 44,619.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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