Acura TL Complaints

3,117 consumer complaints on file.

#10502679March 13, 2013
STRUCTURE
MY 2004 ACURA DASHBOARD CRACKED IN SEVERAL PLACES. IT IS A KNOWN 2004- 2005 TL ISSUE BUT THERE IS NO RECALL. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10501061March 2, 2013
STRUCTURE:BODY
MULTIPLE CRACKS LARGE AND SMALL SUDDENLY APPEARED IN THE DASHBOARD. THE AFFECTED PARTS SECTION WOULD NOT ALLOW ME TO ENTER DASHBOARD AS THE ISSUE, THEREFORE I PUT BODY. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10500889March 1, 2013
POWER TRAIN
I WAS EXACTLY HALFWAY THROUGH A 350 MILE ROAD TRIP, DRIVING UPHILL ALONG A BUSY INTERSTATE IN THE LEFT LANE WHEN, WITHOUT WARNING, MY 2001 ACURA 3.2 TL BEGAN LOSING SPEED DESPITE CONTINUED THROTTLE ACCELERATION. THE ENGINE RPM'S WERE CLIMBING AS IF THE TRANSMISSION WERE IN NEUTRAL. LUCKILY, I WAS ABLE TO ROLL TO RIGHT SHOULDER AND COME TO A SAFE STOP. MY TRANSMISSION SHUT DOWN COMPLETELY. THE REVERSE AND ALL DRIVE GEARS BEHAVED AS NEUTRAL. I WAS LEFT WITH ONLY PARK AND NEUTRAL. I OPENED THE HOOD AND SMELLED SOMETHING BURNING. WHEN I CHECKED THE TRANSMISSION FLUID IT WAS BLACK AND SMOKING. JUST 3 HOURS EARLIER WHEN I CHECKED ALL MY FLUIDS BEFORE LEAVING, I NOTICED THE TRANSMISSION FLUID WAS THE NORMAL SHINY RED. I WAS GIVEN NO WARNING SIGNS, NO SYMPTOMS OF SHIFTING PROBLEMS, AND NO CONSOLE INDICATION THAT MY TRANSMISSION WAS RUNNING HOTTER THAN NORMAL. I UNDERSTAND THAT THERE WAS A RECALL ON MY YEAR MAKE AND MODEL, AND THAT MY TRANSMISSION WAS INCLUDED IN THAT RECALL. WHY DIDN'T ACURA FIX THIS PROBLEM? MY VEHICLE HAS ONLY 103,000 MI; THIS SHOULDN'T HAVE HAPPENED. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10500526February 26, 2013
STRUCTURE:BODY, WHEELS
I BOUGHT MY TL IN OCT OF 2011. ABOUT A MONTH LATER I NOTICED A CHIP IN THE LOWER REAR DOOR FRAME WHICH I APPLIED SOME TOUCH UP PAINT TO. WELL THE CHIPS KEEP SHOWING UP IN THE SAME AREA OF THE LOWER REAR DOOR FRAME. I HAVE ABOUT 8 ON THE PASSENGER SIDE AND SIX ON THE DRIVER SIDE. THE DEALERSHIP BELIEVES THAT THE FRONT TIRES ARE THROWING ROCKS AND HITTING IN THIS PART OF THE CAR. THE REAR QUARTER PANELS NEED TO BE REPAINTED NOW TO FIX THE CHIPS. THE DEALERSHIP WANTS TO INSTALL MUD FLAPS (FLARES) ON THE TIRES AND A PAINT FILM TO THE DOOR EDGE. THIS IS GOING TO HAVE TO COME OUT OF MY POCKET. THE DEALERSHIP TOLD ME THAT THIS IS NOT AN ISOLATED ISSUE, OTHER CUSTOMERS ARE HAVING THE SAME PROBLEM. THIS IS A DESIGN ERROR TO ME AND I BELIEVE ACURA SHOULD FIX IT. SO FAR THEY WON'T EVEN THINK OF IT SINCE IT'S A ROCK. BUT THE CAR IS DOING THIS TO IT'S SELF. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10499750February 23, 2013
POWER TRAIN, STEERING, WHEELS
RIDE ROUGH, SWITCH GEARS. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10499598February 21, 2013
POWER TRAIN
I SPOKE TO A GENTLEMAN FROM THE NHTSA ON 2/6/13 WHO INFORMED ME THAT THE RECALL PERTAINING TO THE 2001 ACURA TL TRANSMISSION, 2ND TO 3RD GEAR SLIPPAGE THAT CAN RESULT IN TRANSMISSION LOCKUP AND CRASH, IS STILL VALID THROUGH APRIL OF 2014, WITH NO MILEAGE RESTRICTIONS AND IS TO BE REPLACED AT THE FULL COST OF THE MANUFACTURER (NHTSA RECALL I.D. 04V176, ACURA RECALL I.D. P39). IN AN ATTEMPT TO HAVE A PRODUCTIVE CONVERSATION WITH AN ACURA CLIENT RELATIONS REPRESENTATIVE ON 2/19/13, IN HOPES OF HAVING THE TRANSMISSION REPLACED AS THE VEHICLES TRANSMISSION IS DETERIORATING RAPIDLY, I WAS TOLD THAT THE GENTLEMAN WHO I SPOKE WITH FROM THE NHTSA WAS INCORRECT IN THE INFORMATION HE PROVIDED AND THAT THE RECALL HAS ALREADY EXPIRED. I WOULD LIKE THE NHTSA TO PLEASE CONTACT MYSELF AND ACURA CLIENT RELATIONS, IN WRITING, EXPLAINING THAT THE RECALL PERTAINING TO THE 2001 ACURA TL TRANSMISSION IS STILL VALID SO THAT I MAY TAKE THE NECESSARY STEPS IN HAVING THE TRANSMISSION REPLACED ASAP AND AVOID HAVING A MAJOR INCIDENT AS I FEAR FOR MINE AND MY FAMILY'S SAFETY. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10499435February 20, 2013
POWER TRAIN, VEHICLE SPEED CONTROL
MY CAR BEGIN TO IDLE TO 5 RPM AND NOT CHANGE GEARS WHILE DRIVING. PULLED OVER AND CONTACTED LOCAL MECHANIC. I WAS INSTRUCTED TO BRING CAR INTO HONDA DEALERSHIP IN LAKE CITY, FL. THE RESULT WAS NEED A TRANSMISSION FLUSH AND HAD IT DONE. AFTER TEST DRIVING, THE CAR CONTINUED TO PERFORM POORLY. AT THIS POINT I CONSIDER THE CAR SHOULD GO TO THE ACURA DEALERSHIP. MY CAR WAS TOWED TO GATORLAND ACURA OF GAINESVILLE, FL. AFTER DIAGNOSTICS COMPLETED A TRANSMISSION WAS NEEDED. A VEHICLE ODOMETER READING AT 80533, SHOULD NOT REQUIRE A NEW TRANSMISSION WAS MY FIRST RESPONSE. I GAVE THEM NO ANSWER AT THIS TIME AS TO WHAT TO DO BECAUSE I AM THINKING THIS IS ABSURD. AFTER TWO DAYS OF SEEKING ADVICE AND RESEARCH,I FOUND A RECALL WAS SUBMITTED FOR TRANSMISSION ISSUE. UPON CONTACTING THE DEALER, I WAS GIVEN THE PRICE FOR REPAIRS. REGARDLESS OF INFORMING AND DEBATING THIS SHOULD NOT BE A COST FOR CONSUMER. THE SERVICE DEPARTMENT STAFF AND MANAGER WAS NOT VERY HELPFUL NOR PROFESSIONAL. THIS SHOULD HAVE BEEN COMPLETELY COVERED BY WARRANTY/HIGHWAY SAFETY RECALL. I WROTE A LETTER TO HONDA HEADQUARTERS AND CONTACTED THE DEPARTMENT BY PHONE. ALMOST TWO WEEKS LATER, GATORLAND ACURA OFFERED TO REPLACE THE TRANSMISSION AND I WOULD BE RESPONSIBLE FOR THE LABOR. I WAS NOT PLEASED WITH THE OUTCOME BUT NEEDED TRANSPORTATION BECAUSE THERE WAS NONE OFFERED TO ME. TO THIS DAY, I HAVE NOT RETURNED THERE TO PAY FOR MAINTENANCE BECAUSE OF THE TRUSTWORTHINESS OF GATORLAND ACURA OR HONDA HEADQUARTERS. THE RECALL ISSUE WAS POSTED AROUND FEBRUARY 2008 AND MY CAR WAS IN FOR THE EXACT ISSUE MAY 2008. CONTINUOUSLY UNHAPPY CONSUMER. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10498309February 15, 2013
VISIBILITY
THE CAR'S MOONROOF SPONTANEOUSLY EXPLODED -- GLASS SHATTERED INTO THOUSANDS OF PIECES. DROVE CAR IMMEDIATELY TO A BODY SHOP, WHERE THE INSPECTOR FELT THAT THERE HAD BEEN NO IMPACT FROM ANY KIND OF PROJECTILE. INSPECTOR KNEW OF A WRAL-TV INVESTIGATION INTO SUNROOF / MOONROOF EXPLOSIONS, AND RECOMMENDED THAT I REPORT THIS INCIDENT TO THE NHTSA. I WAS DRIVING IN LIGHT TRAFFIC ON THE HIGHWAY AT THE TIME, HEARD A SOUND AKIN TO A RIFLE SHOT AT CLOSE RANGE, AND LOOKED UP TO SEE THE GLASS IN A ZILLION PIECES. I HAVE PHOTOGRAPHS IF YOU WANT THEM. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10498029February 13, 2013
ELECTRONIC STABILITY CONTROL (ESC)
THE VSA (STABILITY CONTROL) SYSTEM ON MY 2004 ACURA TL MALFUNCTIONED. THE SYSTEM WOULD CAUSE THE RIGHT FRONT BRAKE TO ACTIVATE BY ITSELF, CAUSING THE CAR TO SEVERELY SWERVE TO THE RIGHT. AFTER A HALF-SECOND OR SO, THE VSA WOULD DISENGAGE AND THE FAULT INDICATOR WOULD LITE UP ON THE DASHBOARD. THE ACURA DEALER WAS UNABLE TO DIAGNOSE THE PROBLEM BECAUSE VSA FAULT CODES ARE NOT STORED IN THE VEHICLE'S MEMORY AFTER THE CAR IS RESTARTED AND THE SYSTEM AUTOMATICALLY RESETS. THIS RESULTED IN HAVING TO CONTINUE TO DRIVE THE CAR UNTIL THE FAULT RE-OCCURRED. EVENTUALLY, WHEN IT HAPPENED AGAIN, I WAS ABLE TO TAKE THE CAR DIRECTLY TO DEALER AND THEY WERE ABLE TO DIAGNOSE THE CAR (BECAUSE WE LEFT IT RUNNING SO AS NOT TO CLEAR THE CODE). THE PROBLEM WAS TRACED TO A YAW RATE SENSOR IN THE VSA SYSTEM. ACURA SHOULD MAKE THIS INFORMATION AVAILABLE TO DEALERS. THIS POSES A SERIOUS SAFETY PROBLEM AT HIGHWAY SPEEDS AND THERE IS NOTHING A DRIVER CAN DO TO PREDICT OR PREVENT WHEN THIS PROBLEM WILL OCCUR. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10497696February 11, 2013
VEHICLE SPEED CONTROL
TL* THE CONTACT OWNS A 1999 ACURA TL. THE CONTACT STATED THAT THE VEHICLE ABNORMALLY ACCELERATED AS SHE ATTEMPTED TO PARK IN HER GARAGE. THE CONTACT APPLIED IMMENSE PRESSURE TO THE BRAKES BUT WAS UNABLE TO CONTROL THE VEHICLE. AS A RESULT, THE CONTACT CRASHED INTO A LAWN MOWER, A COMPRESSOR AND THEN A WALL. THE VEHICLE WAS TOTALED. THE CONTACT SUSTAINED INJURIES TO THE HIP AREA. THE MANUFACTURER WAS NOTIFIED AND A COMPLAINT WAS FILED BUT NO ASSISTANCE WAS PROVIDED. THE FAILURE AND CURRENT MILEAGE WAS 67,000. THE CONSUMER STATED WITH HER FOOT ON THE BRAKE PEDAL, SHE SHIFTED INTO REVERSE, WHEN SUDDENLY THERE WAS A LOUD SHRILL NOISE, AS THE VEHICLE SUDDENLY ACCELERATED, KNOCKING OVER A TABLE AND SPLINTERED THE PLEXIGLASS. THE VEHICLE CONTINUED TO ACCELERATE IN REVERSE. THE VEHICLE SPUN AROUND AND WAS HEADED TOWARD A 350 FOOT STEEP DRIVEWAY. SHE CONTINUED TO BRAKE AND HELD ONTO TO THE STEERING WHEEL, WHILE ATTEMPTING TO DIRECT THE VEHICLE TO THE LEFT AWAY FROM THE STEEP DRIVEWAY, WHEN SUDDENLY WITHOUT CHANGING GEARS, THE VEHICLE PROCEEDED TO GO FORWARD AND HALTED AFTER PLOWING INTO THE RIGHT DOOR ENTRANCE AND CONCRETE BASE OF THE GARAGE, WHICH CAUSED BOTH AIR BAGS TO DEPLOY . UPDATED 02/28/13 THE ACCIDENT HAPPENED ON PRIVATE PROPERTY, THEREFORE A POLICE REPORT WAS NOT FILED. UPDATED 03/19/13
Crash:
Yes
Fire:
No
Injuries:
1
Deaths:
0
#10496536February 5, 2013
SUSPENSION, WHEELS, STEERING
PURCHASED CAR ON 01/21/2013. WAS BACK AT DEALER ON 01/26/2012 DUE TO A WEIRD VIBRATION AT HIGH SPEEDS (50-80 MPH). LONG STORY SHORT THEY HAVE BALANCED THE TIRES LIKE 3 TIMES AND PUT NEW TIRES BUT IT IS STILL VIBRATING NOT AS MUCH BUT STILL. GOING BACK TO DEALER TO SEE WHAT THEY HAVE TO SAY THIS TIME. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10496032February 1, 2013
POWER TRAIN
TL* THE CONTACT OWNS A 2002 ACURA TL 3.2. THE CONTACT STATED WHILE DRIVING 55 MPH, THE TRANSMISSION DOWNSHIFTED FROM FOURTH GEAR TO SECOND GEAR INDEPENDENTLY AND VEHICLE SPEED REDUCED TO 20 MPH. THE VEHICLE WAS MERGED TO THE SHOULDER, SHUTDOWN, THEN RESTARTED. THE FAILURE RECURRED EIGHT TIMES BEFORE THE CONTACT REACHED HIS DESTINATION. THE VEHICLE WAS TAKEN TO THE DEALER WHO INSPECTED THE FAILURE AND STATED THAT THE TRANSMISSION NEEDED TO BE REPLACED. THE MANUFACTURER WAS NOT NOTIFIED. THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS 115,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10495280January 30, 2013
POWER TRAIN
MY COMPLAINT IS TOWARD ACURA RELATIONS AND DEVAN ACURA OF NORWALK, CT REGARDING A SERIOUS TRANSMISSION PROBLEM. MY TRANSMISSION HAS BEEN DIAGNOSED WITH HAVING A HARD SHIFT/SLIPPAGE FROM 2ND TO 3RD GEAR, WHICH IS PART OF RECALL, I.D. 48580. THIS TYPE OF PROBLEM CAN RESULT IN TRANSMISSION LOCKUP, WHICH COULD RESULT IN A CRASH. A CASE MANAGER FROM ACURA RELATIONS EXPLAINED OVER THE PHONE THAT IF PROBLEM IS RECALL RELATED, THE COST OF REPAIRS WOULD BE COVERED. UNFORTUNATELY, EVEN THOUGH DEVAN ACURA OF NORWALK HAS DETERMINED THAT A HARD SHIFT/SLIPPAGE FROM 2ND TO 3RD GEAR EXISTS, THEY NEVER ASKED ME WHAT I FELT COMFORTABLE DOING, WHICH MY ANSWER WOULD BE TO REPLACE THE TRANSMISSION, AS IT PERTAINS TO THE RECALL, ESPECIALLY AS PROMISED BY ACURA RELATIONS. DEVAN ACURA OF NORWALK PERFORMED A TRANSMISSION FLUID FLUSH TO TRY AND RESOLVE THE PROBLEM, WHICH DID NOT IMPROVE THE DRIVABILITY OF THE VEHICLE, AS A HARD SHIFT/SLIPPAGE STILL EXISTS. PLEASE NOTE THAT I PAID FOR THIS VEHICLE BRAND NEW, IN FULL, FROM DEVAN ACURA OF NORWALK AND DO NOT APPRECIATE FEELING AS THOUGH ACURA RELATIONS AND DEVAN ACURA OF NORWALK HAS SHOWN A LACK OF CONCERN TOWARDS MINE AND MY FAMILY'S SAFETY, AS THEY CHOSE NOT TO FURTHER ASSIST IN THIS MATTER AND I FEAR FOR MY FAMILY'S SAFETY DRIVING THIS VEHICLE AND WOULD LIKE IT REPAIRED AS PROMISED BY ACURA RELATIONS (CASE NUMBER WILL BE PROVIDED UPON REQUEST). *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10494900January 28, 2013
SERVICE BRAKES
TL* THE CONTACT OWNS A 2008 ACURA TL. THE CONTACT STATED THE BRAKES MADE A LOUD SQUEAKING NOISE WHILE DRIVING. THE VEHICLE WAS TAKEN TO THE DEALER SEVERAL TIMES FOR THE FAILURE AND THE DEALER ADVISED THAT THE NOISE WAS NORMAL. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC WHERE IT WAS FOUND THAT THE VEHICLE'S ROTORS WERE NOT THE CORRECT SIZE AND CAUSED BRAKE PAD TO BECOME MISALIGNED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 36,000 AND THE CURRENT MILEAGE WAS 95,000. THE VIN WAS NOT AVAILABLE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10495017January 28, 2013
STRUCTURE
OVERNIGHT MY DASH BOARD HAS SIGNIFICANT CRACKS THIS CAR HAS BEEN GARAGE KEPT AND APPARENTLY MANY 04 AND 05 ACURA'S HAVE THIS ISSUE LOOKS TERRIBLE AND DEALER WANTS 1500 TO REPLACE I THINK A RECALL IS IN ORDER FROM ACURA/HONDA I AM SO FRUSTRATED NOW ... ALMOST WANT TO GET RIDE OF THIS CAR BECAUSE OF THIS PROBLEM DON'T KNOW WHERE TO TURN FOR HELP. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10494672January 25, 2013
WHEELS, VEHICLE SPEED CONTROL
VEHICLE HAVE A VIBRATION ON A GAS PEDAL AND STEERING WHEEL OVER 70MPH. IT DID NOT GO AWAY AFTER REBALANCING. I PURCHASED A SET OF AFTERMARKET WHEELS, VIBRATION STILL THERE. DEALER WON'T FIX. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10494478January 23, 2013
STRUCTURE
UPON ENTERING MY CAR IN THE DRIVEWAY TO GO TO WORK ON JANUARY 17TH 2013, I NOTICED THAT THE DASHBOARD HAD A CRACK FROM THE WINDSHIELD TO THE GLOVE COMPARTMENT ALONG THE PASSENGER SIDE AIR BAG. THIS CRACK WAS NOT THERE PREVIOUSLY. THE FOLLOWING DAY, I NOTICED SEVERAL MORE CRACKS ABOVE THE GAUGES AND AROUND THE SPEAKERS ON THE DRIVER'S SIDE. THE CAR IS METICULOUSLY MAINTAINED, WEATHER PROTECTED (GARAGED), AND DRIVEN VERY FEW MILES. THIS CONDITION MUST BE A DEFECT IN THE WORKMANSHIP AND QUALITY OF THE CARS' DASHBOARD THAT ACURA SHOULD RESOLVE. I HAVE NEVER SEEN ANOTHER MANUFACTURER'S CAR HAVE ISSUES LIKE THIS. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10493783January 22, 2013
STRUCTURE
THE DASH ON MY 2005 ACURA TL STARTED CRACKING VERY SEVERELY-I CURRENTLY HAVE A SIZEABLE CRACK ON THE SEAM OF MY PASSENGER SIDE AIRBAG. I HAVE NEVER SEEN THIS ON A CAR. I FEAR FOR MY SAFETY AS I WONDER HOW THESE CRACKS IMPACT MY AIR BAGS. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10493791January 22, 2013
POWER TRAIN, ENGINE
PURCHASED MY NEW 2012 SH-AWD ACURA TL ADVANCE IN MARCH OF 2012. THE CAR HAD LESS THAN 100 MILES WHEN PURCHASED AND CURRENTLY HAS 5K MILES (JANUARY 2013). THE CAR VIBRATES WHEN DRIVING AT SPEEDS BETWEEN 40 AND 80 MPH. IT FEELS LIKE THE TIRES ARE FLAT SPOTTED OR WHEELS ARE OUT OF BALANCE. THE WHEELS AND TIRES HAVE BEEN CHECKED AND CONFIRMED BY THE DEALER ON 2 SEPARATE OCCASIONS AS OK. THE DEALER CLASSIFIED THIS VIBRATION AS A "VEHICLE CHARACTERISTIC." I'M WORRIED IT IS THE SIGN OF A MAJOR ISSUE THEY DON'T WANT TO DEAL WITH. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10492802January 16, 2013
ENGINE AND ENGINE COOLING:EXHAUST SYSTEM:EMISSION CONTROL
1998 ACURA TL. CONSUMER WRITES IN REGARDS TO DEFECTIVE OR CRACKED EXHAUST MANIFOLD AND SEEKS GOODWILL ASSISTANCE. *SMD THE CONSUMER STATED THE CHECK ENGINE CODE INDICATED A FAULTY OXYGEN SENSOR AND THERE WERE EXHAUST FUMES ENTERING THE VEHICLE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

← Back to Acura TL