Acura TL Complaints

3,117 consumer complaints on file.

#10542782September 9, 2013
ELECTRICAL SYSTEM
VEHICLE WAS CUTTING OFF WITHOUT ANY WARNING WHILE DRIVING. THE CAR WOULD START BACK UP AFTER SEVERAL TRIES. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10542276September 6, 2013
AIR BAGS, ENGINE
TL* THE CONTACT OWNS A 2005 ACURA TL. THE CONTACT STATED THAT THE AIR BAG AND ENGINE WARNING LIGHTS WERE ILLUMINATED. THE FAILURE RECURRED INTERMITTENTLY. THE VEHICLE WAS TAKEN TO THE DEALER FOR DIAGNOSIS WHERE THE TECHNICIAN WAS UNABLE TO DIAGNOSE THE FAILURE. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE VEHICLE WAS NOT REPAIRED. THE APPROXIMATE FAILURE MILEAGE WAS 50,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10542149September 5, 2013
FUEL SYSTEM, GASOLINE, VEHICLE SPEED CONTROL
THE FLY BY WIRE THROTTLE SYSTEM IS INCONSISTENT IN APPLICATION. SOMETIMES IN TRAFFIC WHEN YOU NEED TO ACCELERATE, INSTEAD OF LIGHTER APPLICATION OF THE THROTTLE, THE CAR WAITS SEVERAL HEARTBEATS BEFORE ANYTHING HAPPENS. THEN CATCHES UP TO THE PEDAL POSITION , WHICH IF YOU'VE TRIED TO MOVE FORWARD AND NOTHING HAPPENED AND YOU'VE KEEP PUSHING THE PEDAL NOW YOU'RE INSTANTLY AT HALF THROTTLE IN HEAVY TRAFFIC. ACURA SAYS THIS IS THE WAY THE CAR WAS DESIGNED AND THERE'S NOTHING THEY'LL DO ABOUT IT. *JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10541901September 4, 2013
AIR BAGS, STRUCTURE
I HAVE A LONG 5 INCH CRACK ON MY DASHBOARD THAT COVERS THE AIRBAG. IT APPEARED OUT OF NO WHERE AND THAT IS A WELL KNOWN ISSUE THAT ACURA IS AWARE OF BUT DOESN'T RECALL. IT WILL GET WORSE AND IM AFRAID IT WILL AFFECT THE ABILITY OF THE AIRBAG DEPLOYING PROPERLY. *JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10538615September 3, 2013
POWER TRAIN
TL* THE CONTACT OWNS A 2005 ACURA TL. THE CONTACT STATED THAT WHILE DRIVING APPROXIMATELY 10 MPH, THE VEHICLE WOULD NOT ACCELERATE AS THE VSA WARNING LIGHT ILLUMINATED. THE VEHICLE WAS TAKEN TO THE DEALER FOR DIAGNOSIS. THE TECHNICIAN WAS UNABLE TO DIAGNOSE THE FAILURE. THE VEHICLE WAS NOT REPAIRED. THE FAILURE CONTINUED TO RECUR INTERMITTENTLY. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 120,000. *JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10538651September 3, 2013
TIRES, TIRES:SIDEWALL
TL* THE CONTACT OWNS A 2000 ACURA TL WITH YOKOHAMA AVID TIRES, SIZE: 205/60/R16. THE CONTACT STATED THAT WHILE DRIVING 50 MPH, SHE NOTICED A VIBRATION FROM THE CAR. THE VEHICLE WAS TAKEN TO THE DEALER FOR DIAGNOSIS WHERE IT WAS STATED THAT MANUFACTURING DEFECT LEAD TO A KNOT IN THE FRONT PASSENGER'S SIDE TIRE. THE TIRE WAS NOT REPAIRED AND THE MANUFACTURER WAS NOT NOTIFIED. THE VIN WAS NOT AVAILABLE. THE APPROXIMATE VEHICLE FAILURE MILEAGE WAS 247,000 AND THE TIRE FAILURE MILEAGE WAS 400.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10536614August 22, 2013
STEERING, AIR BAGS
I AM SUBMITTING MY COMPLAINT HERE BECAUSE, ALL NORTH AMERICAN ACURAS ARE BUILT SAME AND HAS SAME SAFETY/PROBLEMS. PLEASE EXCUSE MY INFO ON ADDRESS SINCE THERE WAS NO ENTRY FOR ONTARIO, CANADA. ===========ENCOUNTER WITH THE PROBLEM CLICK OR POP SOUND COMES OUT OF STEERING WHEEL COLUMN WHEN STEERING IS ON CENTER AND WHEN I START TO STEER A LITTLE BIT TO LEFT OR RIGHT. PLEASE SEE THE VIDEO - HTTP://YOUTU.BE/EVPAHLXXV5Y OR FOR DETAILED FOLLOW UPS PLEASE SEE - HTTP://TL.ACURAZINE.COM/FORUMS/SHOWTHREAD.PHP?T=881249================2ND - I COMPLAINED TO ACURA CANADA THEY SAID ELEVATING THE PROBLEM TO HIGHER LEVEL WILL START BY REPORTING TO DEALERSHIP. =================3RD - DEALER VISIT ABOVE PROBLEM WAS PRESENTED TECHNICIAN WHO WENT ON THE TEST DRIVE WITH ME TO REPLICATE THE PROBLEM STATED ALTHOUGH, HE SEES WHAT THE PROBLEM IS, IT IS NORMAL AND THE PROBLEM IS EFFECTING ALL ACURAS SO, HE REFUSE TO DO ANY WORK ON IT BECAUSE IT IS NORMAL ============================4TH FAILED ATTEMPT, I HAVE CALLED ACURA CANADA AGAIN THE PERSON (CLIENT SERVICES) SAID - HE SUGGESTED VISITING OTHER DEALERSHIP IN VICINITY TO GET SECOND OPINION AND SEE IF THEY WILL AUTHORIZE THE REPLACEMENT (I DO NOT WISH TO TRAVEL AROUND WHOLE CITY TO BEG FOR WARRANTY) - THERE IS NOTHING HE CAN DO TO AUTHORIZE THE REPLACEMENT SINCE DEALERSHIP (HANDS AND LEGS OF ACURA CANADA) THINKS IT IS NORMAL AND REPLACING THEM WOULD NOT RELIEVE THE ISSUE - HE WOULD PASS THE INFO ALONG SO, IT WILL BE KNOWN TO FUTURE DEV. OF ACURAS BOTTOM LINE - WHO AM I RELYING ON HERE FOR WARRANTY? WHERE SHOULD I BE CONTACTING NOW? OR SHOULD I JUST SHUT UP AND LIVE WITH IT LIKE THE DEALERSHIP AND ACURA CANADA SAID? *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10536226August 20, 2013
VISIBILITY:REARVIEW MIRRORS/DEVICES
YESTERDAY, 8/18/13, OUR AUTO DARKENING REAR VIEW MIRROR LEAKED A BLACK LIQUID THAT MELTED THE PLASTIC CONSOLE UNDER IT. THE LIQUID COULD NOT HAVE BEEN ON THE CONSOLE FOR MORE THAN 45 MINUTES AS THE REAR VIEW MIRROR WENT FROM BEING CLEAR WHEN WE ARRIVED TO A SHOPPING CENTER, TO A DISTORTED VIEW WHEN WE WERE LEAVING. SEARCHING GOOGLE, ??2000 ACURA TL REAR VIEW MIRROR LEAK,?? I FOUND MANY INSTANCES OF THIS HAPPENING TO OTHERS. I ALSO FOUND THAT THE SUBSTANCE IS TOXIC (PERHAPS AS MANY AS 6 COMPOUNDS INCLUDING MERCURY). IN SOME CASES THESE MIRRORS HAVE EXPLODED THROWING BLACK TOXIC GOO ON PASSENGERS AND THE INTERIOR. SOME HAVE REPORTED GETTING ILL FROM EXPOSURE. NEEDLESS TO SAY, I REMOVED THE MIRROR. WHAT I CAN??T UNDERSTAND IS THAT THESE MIRRORS HAVE NOT BEEN RECALLED, NOT JUST BECAUSE THE LIQUID RUINS THE INTERIOR OF THE CAR, BUT IT??S DANGEROUS AS A HEALTH HAZARD WELL. I BELIEVE THIS TYPE MIRROR WAS USED FOR MANY YEARS BEFORE AND AFTER MY CAR WAS MANUFACTURED. YES, THIS IS A 13 YEAR OLD CAR. WE PURCHASED IT NEW AND IT REMAINS IN NEAR PERFECT CONDITION WITH UNDER 30,000 MILES ON IT. IT NOW HAS PARTIALLY DISSOLVED CONSOLE. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10535969August 18, 2013
STRUCTURE
MY DASHBOARD HAS DEVELOPED A FOOT LONG CRACK ON THE PASSENGER SIDE. I HAVE TALKED TO ACURA OFFICE AND ONLY COULD FILE THE CASE FOR ME. ACURA NEEDS TO DO SOMETHING ABOUT IT . CAUSE IT'S SEVERAL ACURA TL WITH THE SAME PROBLEM NOT JUST MINE. I'M A VERY UPSET OWNER. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10535484August 15, 2013
STRUCTURE:BODY
TL* THE CONTACT OWNS A 2005 ACURA TL. THE CONTACT STATED THAT THERE WERE TWO CRACKS ON THE DASHBOARD NEAR THE PASSENGER AND DRIVER'S SIDE AIR BAG HOUSING. IN ADDITION, A FOUR INCH CRACK WAS IN THE CENTER OF THE DASHBOARD. THE AIR BAG WARNING INDICATOR ILLUMINATED INTERMITTENTLY WHENEVER THE CONTACT WAS DRIVING. THE VEHICLE HAD NOT BEEN REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE PROBLEM. THE APPROXIMATE FAILURE MILEAGE WAS 93,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10532518August 12, 2013
POWER TRAIN:AUTOMATIC TRANSMISSION
2002 ACURA TL. CONSUMER WRITES IN REGARDS TO VEHICLE TRANSMISSION PROBLEMS. *SMD THE CONSUMER BELIEVED SHE PURCHASED ONE OF THE FEW ACURA'S THAT HAD A DEFECT IN THE MATERIAL AND/OR WORKMANSHIP OF THE TRANSMISSION THAT WENT UNDETECTED WHEN REPLACING THE OIL COOLER RETURN LINE DURING THE RECALL IN 2004. SHE BELIEVED THE DAMAGE WAS ALREADY DONE TO THE TRANSMISSION AND IN HER CASE; THE DISCOLORATION OF THE LINE BECAUSE OF OVERHEATING HAD NOT OCCURRED OR WENT UN-NOTICED. SUBSEQUENTLY, ONLY THE LINE WAS REPLACED AND THE TRANSMISSION WAS NOT FURTHER INSPECTED. THE CONSUMER STATED IT WOULD SEEM THAT FLUSHING AND CHANGING THE TRANSMISSION FLUID WOULD ACT ONLY AS A TEMPORARY FIX OR BAND AID TO THE PROBLEM AND SEVERAL MILES DOWN THE ROAD, THE SAME PROBLEM WOULD OCCUR. THE CONSUMER BROUGHT HER VEHICLE IN FOR SERVICE BECAUSE, THE D5 LIGHT WAS FLASHING , THE TCS LIGHTS WERE ON, AND THE CHECK ENGINE LIGHT WAS ON. ALSO, SHE EXPERIENCED HARD SHIFTS, AFTER FIRST GEAR, USUALLY FIRST TO SECOND, AND THEN ONE LAST SHIFT INTO THIRD, UPON TAKE OFF FROM A STOP, AND WHILE INCREASING SPEED ON AN INCLINE OF A FREEWAY ENTRANCE RAMP.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10533940August 6, 2013
STRUCTURE:BODY
TL* THE CONTACT OWNS A 2006 ACURA TL. THE CONTACT STATED THAT HE NOTICED A CRACK ON THE DASHBOARD WHERE THE FRONT PASSENGER SIDE AIR BAG WAS LOCATED. THE VEHICLE WAS TAKEN TO THE DEALER FOR DIAGNOSIS. THE TECHNICIAN STATED THE DASHBOARD WOULD HAVE TO BE REPLACED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE VEHICLE WAS REPAIRED. THE VIN WAS NOT AVAILABLE. THE APPROXIMATE FAILURE MILEAGE WAS 80,000. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10533582August 5, 2013
SUSPENSION
TOOK THE CAR INTO ACURA THERE WAS A "CLUNKING NOISE" IN FRONT END AND COULD BE FELT IN STEERING WHEEL THE TECH HAD TO RETIGHTEN THE SUSPENSION BOLTS THE NOISE AND FEELING IN WHEEL RETURNED AT APPROX. 23000 MILES TOOK THE CAR BACK TO ACURA THE SERVICE REP STATED SUSPENSION BOLTS SHOULD BE RETORQUED AT EVERY OIL CHANGE THIS DOES NOT SOUND RIGHT..I NEVER OWNED A CAR THAT NEEDED THIS REPAIR AND JUST WANT TO KNOW IF THIS IS NORMAL AND COULD BE A SAFELY ISSUE AFTER TECH RETORQUED THE BOLTS THE NOISE AND FEELING IN WHEEL GOES AWAY BUT RETURNS AND HAS RETURNED. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10533761August 5, 2013
STRUCTURE
THERE ARE SEVERAL CRACKING ON THE DASHBOARD. THE CRACK RIGHT ON THE EDGE OF THE PASSENGER AIRBAG TO ALL THE WAY TO WINDSHIELD AND ANOTHER CRACK ABOUT 3 INCHES RIGHT OF CENTER SPEAKER, ABOVE STEERING WHEEL ANOTHER CRACK ABOUT 4 INCHES. PLEASE IS IT RECALL FOR ACURA TL 2005? *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10532847July 31, 2013
STRUCTURE
ON FRIDAY JULY 19TH 2013 I NOTICED TWO SMALL CRACKS (ONE ABOUT 3 INCHES AND THE OTHER ABOUT 2 INCHES') ON DASHBOARD ON BOTH SIDES OF WHERE THE PASSENGER AIRBAG IS LOCATED. ON MONDAY JULY 22ND THE CRACK HAD GROWN CONSIDERABLY LARGER 12 INCHES. I SPOKE WITH ACURA CLIENT RELATIONS ON MONDAY JULY 22ND TO EXPRESS MY CONCERNS. THEY OPENED UP A CASE AND TOLD ME THAT I NEEDED TO HAVE THE DEALER INSPECT IT. I TOOK MY CAR TO THE CARLSBAD DEALER ON TUESDAY JULY 23RD AND HAD IT INSPECTED BY ONE OF THE SERVICE MANAGERS. HE GLANCED AT IT AND ABRUPTLY STATED I WILL NEED A NEW DASH AND THAT MY CAR WAS OUT OF WARRANTY SO I WILL HAVE TO PAY $1500. LATER THAT DAY I SPOKE WITH CLIENT RELATIONS AND WAS TOLD 'WE ARE SORRY FOR YOUR ISSUE AND ACURA WILL PROVIDE ASSISTANCE WITH THE COST. THE WORK CAN BE DONE FOR $800' BELIEVING THAT THE PART MAY BE FAULTY MAKES ME QUESTION WHY I HAVE TO PAY ANYTHING. I AM EXTREMELY DISAPPOINTED THAT I WAS DISMISSED SO QUICKLY BECAUSE MY CAR IS OUT OF WARRANTY. I UNDERSTAND THAT WEAR AND TEAR HAPPENS BUT IF THERE IS A DEFECT THAT THE CONSUMER HAS NO CONTROL OVER WHY SHOULD THEY BE HELD TO A WARRANTY PERIOD? A LITTLE SEARCHING OF THE WEB WILL PROVIDE QUITE A BIT OF EVIDENCE OF THE SAME ISSUE OVER AND OVER AGAIN. BELOW ARE A FEW LINKS: CNN REPORT HTTP://IREPORT.CNN.COM/DOCS/DOC-708135 ATLANTA NEWS STATION HTTP://WWW.WSBTV.COM/NEWS/NEWS/ACURA-OWNERS-COMPLAIN-OF-CRACKING-DASHBOARDS/NFB38/ ACURAZINE FORUM HTTP://TL.ACURAZINE.COM/FORUMS/SHOWTHREAD.PHP?T=730775 FACEBOOK PAGE STARTED FOR THE ISSUE HTTPS://WWW.FACEBOOK.COM/ACURATLDEFECTIVEDASH. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10532746July 30, 2013
AIR BAGS, STRUCTURE
ABOUT 9 MONTHS AGO A SMALL CRACK APPEARED IN THE DASHBOARD OF MY '05 ACURA TL. THE DASH CONTINUED TO SPLIT TO OVER A FOOT IN LENGTH. WITHIN A MONTH OF THE FIRST CRACK, A SECOND ONE APPEARED AND GREW TO MATCH THE SAME LENGTH. THESE CRACKS OUTLINE THE FRONT PASSENGER AIRBAG. WHAT AFFECT DOES THIS HAVE ON THE SECURITY OF THE AIRBAG? I'M CONCERNED THAT A PASSENGER IN THE FRONT SEAT IS ENDANGERED AS THE STRUCTURE IS COMPROMISED? I'VE RESEARCHED THIS ONLINE AND THERE ARE PLENTY OF TL OWNERS COMPLAINING ABOUT THE SAME ISSUE. IT'S FOUND PREDOMINATELY IN THE 2004 - 2007 MODELS. I'VE READ THAT ACURA HAS ADMITTED AN "ISSUE" WITH THE DASH, BUT WANTS THE OWNERS TO PAY FOR REPAIRS. THE COSTS RANGE FROM $2000 - $3000 PER CAR. I'M THE ORIGINAL OWNER OF THIS VEHICLE. IT WAS PURCHASED IN SEPTEMBER 2005 AND IS OUT OF WARRANTY. MY TL CURRENTLY HAS 66849 MILES ON IT. I'D LIKE TO RECEIVE SOME ASSISTANCE WITH THIS ISSUE. THANK YOU. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10532185July 28, 2013
AIR BAGS, STRUCTURE
CRACKED DASH BOARD RIGHT OVER THE PASSENGER SIDE AIR BAG. VERY UNACCEPTABLE FOR THIS TYPE OF CAR AND A HUGE SAFETY CONCERN. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10531866July 25, 2013
ELECTRICAL SYSTEM
TL* THE CONTACT OWNS A 2007 ACURA TL. THE CONTACT STATED THAT WHILE DRIVING 65 MPH, THE VEHICLE STALLED AND ALL OF THE WARNING LAMPS ILLUMINATED. THE VEHICLE WAS TOWED TO THE DEALER. THE TECHNICIAN DIAGNOSED THAT THE HANDS FREE LINK FAILED, CAUSING THE BATTERY TO DRAIN. AS A RESULT, THE ALTERNATOR AND HANDS FREE LINK NEEDED TO BE REPLACED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS 15,000 AND THE CURRENT MILEAGE WAS 119,000. UPDATED 98/29/13 *CN UPDATED 9/13/2013 *JS
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10526329July 23, 2013
ENGINE, ELECTRICAL SYSTEM:IGNITION:SWITCH
ABLE TO TURN OFF THE VEHICLE AND REMOVE THE KEY WITHOUT THE CAR BEING IN PARK. THIS IS A BIG SAFETY CONCERN SINCE I HAVE TWO TEENAGE DRIVERS! I SEE THERE IS A RECALL OF SOME 2000 ACURA TLS FOR THE INTERLOCK OPERATION OF THE IGNITION SWITCH BUT MY VIN NUMBER IS NOT INCLUDED, YET I HAVE THIS PROBLEM. THE DEALER AND ACURA CUSTOMER CARE SAY THAT MY CAR IS NOT COVERED UNDER THE RECALL. WHY? *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10525957July 21, 2013
POWER TRAIN
I LIVE IN TOLEDO OHIO BOUGHT THIS CAR IN MICHIGAN WAS ON MY WAY HOME WHEN MY CARS WHEELS LOCKED UP SCARED ME TOO DEATH JERKED BACK AND FORTH IN GEAR CHECK ENGINE LITE CAME ON TCS LITE CAME ON AND D5 LITE WAS BLINKING THIS CAR ONLY HAD 82,000 MILES I CAN NOT BELIEVE THE GOVERNMENT CLOSES ITS EYES TOO ALL THESE COMPLAINTS SOMEONE IS GOING TO GET SERIOUSLY HURT WE NEED TO SUE ACURA FOR CRAP TRANSMISSIONS I MEAN COME ON AND THEN FOR THEM TO TAKE ADVANTAGE OF HARD WORKING AMERICANS WHO TRUST HONDA IS NOT RITE AT ALL SOMEONE IS GETTING PAID OFF IS THE ONLY REASON THIS ISSUE HASNT BEEN RESOLVED AND FOR THE DEALER NOT TO DO ANYTHING BUT WANT TO GIVE YOU ANOTHER JUNK GARBAGE TRANSMISSION AND CHARGE YOU 3500 FOR THE SAME PROBLEM TO HAPPEN AGAIN IS RIDICULOUS WE ALL NEED TO FILE A LAWSUIT FOR THIS AND THEY NEED TO UPGRADE THE TRANSMISSIONS TO MAKE THEM BETTER AND FOR THE SAFETY ADMINISTRATION TO TURN A BLIND EYE FOR A CAR THAT COULD LOCK UP AND KILL SOMEONE AND NOT FINE OR MAKE ACURA EAT THE COST FOR THERE SCREW UP SHAME ON YOU. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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