Acura TL Complaints

3,117 consumer complaints on file.

#10550031October 29, 2013
STRUCTURE
THIS IS A GENERIC COMPLAINT. A SIGNIFICANT NUMBER OF VEHICLES USE RED INDICATOR DIALS AGAINST A DARK BACKGROUND INCLUDING, BUT NOT LIMITED TO, THE VEHICLE TYPE NOTED ABOVE. APPROXIMATELY 10% OF THE MALE POPULATION IS COLOR DEFICIENT OFTEN MAKING VIEWING THE DIAL DIFFICULT IF NOT IMPOSSIBLE. CONSIDERATION SHOULD BE GIVEN TO REQUIRING EASILY VIEWED COLORS BY COLOR IMPAIRED INDIVIDUALS, I.E. WHITE OR YELLOW AGAINST A DARK BACKGROUND OR BLACK AGAINST WHITE, ETC. I'VE BEEN MEANING TO SUGGEST THIS FOR YEARS BUT KEEP FORGETTING. THANKS. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10549543October 25, 2013
STRUCTURE:BODY
TL* THE CONTACT OWNS A 2004 ACURA TL. THE CONTACT STATED THAT THE DASHBOARD WAS CRACKED OVER THE AIR BAG AREA. THE VEHICLE WAS TAKEN TO THE DEALER FOR INSPECTION WHERE THEY STATED THAT THE DASHBOARD NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 120,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10549050October 23, 2013
AIR BAGS, STRUCTURE
CRACK APPEARED ON PASSENGER SIDE DASHBOARD OUTLINING AIRBAG. I CONSIDER THIS A SAFETY HAZARD AND DEFECT WITH ACURA TL. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10548926October 22, 2013
STRUCTURE
THE DASH ON MY 2005 ACURA TL HAS STARTED TO CRACK AND I AM AFRAID IT GETTING TOO CLOSE TO WHERE THE PASSENGER SIDE AIRBAG DEPLOYS. THERE ARE NUMEROUS COMPLAINT ABOUT THE DASH CRACKING ONLINE. THIS TO ME SEE LIKE A MAJOR CONCERN GOD FORBID IF I AM IN A WRECK WITH A PASSENGER. I WENT TO MY LOCAL DEALERSHIP AND THEY REJECTED THE CLAIM TO FIX THIS PROBLEM WHICH IS VERY UPSETTING SINCE IS EITHER GARAGED OR PARKED IN THE SHADE AND THIS STILL HAPPENED. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10548706October 21, 2013
AIR BAGS
ONE DAY I WAS DRIVING IN MY 2006 TL WITH MY SON AND HE ASKED ME ABOUT THE CRACK IN MY DASH ON THE PASSENGER SIDE AIRBAG. I WAS BLOWN AWAY BY HIS QUESTION. I DID NOT EXPECT THIS FROM ACURA AT ALL! I WAS COMPLETELY SURPRISED, I KEEP MY WINDOWS COVERED WITH A SUN GUARD. IT STARTS AT THE WINDSHIELD AND FOLLOWS THE AIRBAG DIRECTLY. I FEEL THIS IS UNSAFE SINCE IT IS AT THE AIRBAG. IT DOES CONTRACT AND EXPAND AS THE WEATHER. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10547965October 15, 2013
POWER TRAIN
TL* THE CONTACT OWNS A 2000 ACURA TL. THE CONTACT STATED THAT WHILE DRIVING 55 MPH, THE FRONT PASSENGER'S SIDE MADE LOUD NOISE AS THE VEHICLE HESITATED. THE VEHICLE WAS NOT REPAIRED AND THE MANUFACTURER WAS NOT NOTIFIED. THE APPROXIMATE FAILURE MILEAGE WAS 160,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10547802October 14, 2013
EXTERIOR LIGHTING
MY VEHICLE IS EQUIPPED WITH HID HEADLIGHTS FOR THE LOW BEAMS, AND HALOGEN HEADLIGHTS FOR HIGH BEAMS. I HAVE OBSERVED THAT WHEN THE LOW BEAMS ARE ON, THE FORWARD ILLUMINATION CAST BY THE HEADLIGHTS IS NEGLIGIBLE. WHEN DRIVING AND USING THE HIGHWAY'S DIVIDING LINES AS A POINT OF REFERENCE, MY CAR ONLY ILLUMINATES ABOUT TWO "DASHES" IN FRONT OF THE CAR, WHICH IS A SERIOUS SAFETY CONCERN. I HAVE MEASURED THE ILLUMINATION WHEN MY CAR IS PARKED ON A FLAT SURFACE, AND THE LIGHTS ONLY SHINE APPROXIMATELY 52 FEET IN FRONT OF THE CAR. MY UNDERSTANDING IS THAT LOW BEAMS SHOULD TYPICALLY SHINE AT LEAST 160 FEET IN FRONT OF THE CAR. FURTHERMORE, I HAVE TAKEN MY CAR BACK TO THE ACURA DEALERSHIP'S SERVICE DEPARTMENT TWICE SINCE I BOUGHT THE CAR ON 3/31/13 AND HAVE COMPLAINED ABOUT THE HEADLIGHTS, AND THEY HAVE CHECKED THEM AND SAID EVERYTHING IS FINE. I AM SOMEWHAT CONCERNED THAT THE ACURA SERVICE DEPARTMENT MAY NOT BE ABLE TO PROPERLY CHECK FOR FORWARD ILLUMINATION ON HEADLAMPS; HOWEVER,I HAVE SERIOUS CONCERNS THAT OTHER ACURA TL 2013 OWNERS MAY BE IN A SIMILAR SITUATION AND THIS LACK OF VISIBILITY COULD RESULT IN ACCIDENTS, INJURIES, OR DEATHS. PLEASE HELP! *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10547255October 8, 2013
STRUCTURE
TWO 12 INCH VERTICAL CRACKS DOWN BOTH SIDES OF WHAT APPEARS TO BE THE PASSENGER AIR BAG. CRACKS ARE ON DASH BOARD. I'M NOT SURE HOW SAFE THE AIRBAG ON THAT SIDE IS NOW WITH THE CRACKS OUTLINING THE AIRBAG LOCATION. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10546970October 7, 2013
STRUCTURE:BODY
TL* THE CONTACT OWNS A 2004 ACURA TL. THE CONTACT STATED THAT DASHBOARD WAS FRACTURED UNDER THE PASSENGER'S SIDE AIR BAG AREA, EXPOSING PART OF THE AIR BAG. THE VEHICLE WAS NOT INSPECTED OR REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE ISSUE. THE APPROXIMATE FAILURE MILEAGE WAS 57,000....UPDATED 11-12-13 *BF
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10546910October 6, 2013
POWER TRAIN
WHEN CAR IS SHIFTING FROM 1ST TOO 2ND GEAR IT GOES INTO A NEUTRAL POSITION. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10546229September 30, 2013
STRUCTURE:BODY
TL* THE CONTACT OWNS A 2004 ACURA TL. THE CONTACT STATED THAT DASHBOARD WAS FRACTURED UNDER THE PASSENGER'S SIDE AIR BAG AREA, EXPOSING PART OF THE AIR BAG. THE VEHICLE WAS NOT TAKEN TO A DEALER. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE VEHICLE WAS NOT REPAIRED. THE APPROXIMATE FAILURE AND CURRENT MILEAGE WAS UNKNOWN. ...UPDATED 12/03/13 *BF UPDATED 12/06/2013 *JS
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10545715September 27, 2013
STRUCTURE:BODY
TL* THE CONTACT OWNS A 2007 ACURA TL. THE CONTACT STATED THAT THE DASHBOARD STARTED TO CRACK ON THE PASSENGER'S SIDE. THE VEHICLE WAS TAKEN TO A DEALER WHERE THE MECHANIC STATED THAT THE ENTIRE DASHBOARD NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED. THE FAILURE MILEAGE WAS 60,000. THE CURRENT MILEAGE WAS 93,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10545322September 25, 2013
SEAT BELTS, AIR BAGS
AIR BAG DASH WARNING LIGHT ILLUMINATES WHEN FRONT PASSENGER SEAT OCCUPIED. *JS
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10545320September 25, 2013
AIR BAGS, STRUCTURE
VEHICLE DASH COVER HAS LARGE CRACKS RUNNING FROM DEFROST OUTLETS AFT TO REAR EDGE OF DASH COVER, PATICULARLY IN THE VICINITY OF THE PASSENGER AIR BAG. PASSENGER AIR BAG IS POTENTIALLY EXPOSED TO UV DAMAGE AND OTHER CONTAMINATION EFFECTING DEPLOYMENT RELIABILITY. *JS
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10545027September 23, 2013
STRUCTURE:BODY
TL* THE CONTACT OWNS A 1999 ACURA TL. THE CONTACT STATED THAT HE TOOK THE VEHICLE IN FOR A CHECK UP AND WAS INFORMED THAT THE FRAME WAS CORRODED AND NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 100,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10545037September 23, 2013
AIR BAGS
IN APRIL OF 2013 I NOTICED A SMALL CRACK ABOVE THE STEERING COLUMN IN THE DASHBOARD OF MY CAR, THIS CRACK SLOWLY GREW ALL THE WAY TO THE WINDSHIELD AND HAS NOW SPIDERED OFF TOWARDS THE PASSENGER SIDE. JUST THIS MONTH (SEPT 2013) I ALSO NOTICED IT STARTING TO CRACK AROUND THE PASSENGER SIDE AIRBAG. NOT ONLY IS THE CRACK VERY UNATTRACTIVE, BUT IT ALSO HAS ME WORRIED ABOUT THE AIRBAG AND THE SAFETY OF MY PASSENGERS. AFTER RESEARCHING THIS ISSUE, I FOUND THAT THE CRACKING DASHBOARD IS A COMMON ISSUE ON THE THIRD GENERATION ACURA TL. IN FACT MOST THIRD GENERATION TL OWNERS HAVE HAD THEIR DASHBOARDS CRACK, AND WHEN THEY CONTACT ACURA (DEALERSHIPS, AND ACURA CORPORATE) TO TRY AND GET ASSISTANCE, ACURA ACTS AS THOUGH THEY HAVE NEVER HEARD OF THE ISSUE BEFORE. SOME CONSUMERS ARE ALSO GETTING AN AIRBAG WARNING LIGHT, AND TO REMEDY THE WARNING LIGHT THEY HAVE TO DROP $2,200 TO HAVE THE WHOLE DASHBOARD REPLACED. I HAVE ALSO TRIED GETTING ASSISTANCE FROM ACURA (BOTH JODY WILKINSON ACURA SALT LAKE CITY, AND ACURA CLIENT RELATIONS). AFTER LEAVING MY CAR WITH THEM FOR 4 DAYS, THEY TOLD ME THAT THERE WAS NOTHING THEY COULD DO FOR ME. THE REASON THEY WONT HELP ME IS BECAUSE I HAVEN'T BEEN GETTING MY CAR SERVICED AT THEIR DEALERSHIP. SINCE I KNOW HOW TO TAKE CARE OF MY OWN CAR AND PERFORM MY OWN OIL CHANGES, I WILL HAVE TO PAY $2,200 TO HAVE THE DASHBOARD REPLACED. THIS WAS THE EXCUSE THEY USED TO DENY ME, THERE ARE MANY OTHER EXCUSES THEY HAVE USED ON OTHER CONSUMERS. ACURA NEEDS TO STAND BEHIND THEIR CARS AND FIX THIS OBVIOUS PRODUCT FLAW. THEY SHOULDN'T BE TREATING THEIR CONSUMERS LIKE CRIMINALS FOR NOT GETTING THEIR VEHICLE SERVICED AT THE DEALERSHIP. THIS IS A SERIOUS SAFETY ISSUE AND PEOPLE NEED TO START REPORTING IT TO EVERY VENUE THEY CAN.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10544596September 20, 2013
STRUCTURE
AT THE BEGINNING OF THIS SUMMER MY DASHBOARD RANDOMLY STARTED CRACKING ABOVE MY STEERING COLUMN. THE CRACK HAS EXTENDED ALL THE WAY TO THE WINDSHIELD AND SPLIT OFF IN ONE DIRECTION. ALSO THE PASSENGER SIDE HAS STARTED TO CRACK AROUND THE AIRBAG. AN EXPENSIVE LUXURY CAR LIKE SHOULD NOT HAVE THESE TYPES OF ISSUES. I LOVE THIS CAR, BUT NOW EVERY TIME I GET IN I CANT HELP BUT FEEL THAT I AM DRIVING A PIECE OF JUNK. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10544426September 19, 2013
AIR BAGS, STRUCTURE
IT HAS COME TO MY ATTENTION THAT A LARGE NUMBER OF 2004-2008 ACURA TL OWNERS HAVE FOUND THEMSELVES HAVING TO TAKE THEIR CARS IN TO THEIR LOCAL DEALERSHIPS BECAUSE OF A SPLIT DASHBOARD PROBLEM IN THEIR CARS, INCLUDING MYSELF. ALTHOUGH SOME DASHES HAVE BEEN REPLACED UNDER WARRANTY, IN MOST CASES, THE DASH CRACKS JUST AS THE WARRANTY ENDS. IN SOME CASES, DEALERS WILL DO A GOOD WILL REPAIR, RECOGNIZING IT IS A DEFECTIVE PART, HOWEVER, SOME DEALERSHIPS, ARE NOT WILLING TO REPLACE THE PART AND WANT TO CHARGE FOR REPLACING THE DEFECTIVE DASH.THIS IS A SAFETY CONCERN DUE TO THE SRS AIRBAG IS LOCATED UNDERNEATH THE DASHBOARD ITSELF, AND COULD POSSIBLY DEPLOY AT ANYTIME. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10542695September 11, 2013
STRUCTURE
2007 ACURA TL. CONSUMER WRITES IN REGARDS TO DASHBOARD CRACK NEAR PASSENGER SIDE AIR BAG. *SMD THE DEALERSHIP QUOTED THE CONSUMER A PRICE OF $989.00 TO REPLACE THE DASHBOARD.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10542876September 10, 2013
EQUIPMENT ADAPTIVE/MOBILITY, ELECTRICAL SYSTEM
KEYLESS START (PUSH BUTTON) AND PROBLEM OCCURRED WHEN NO WARNING THAT KEY FOB WAS NOT IN VICINITY OF CAR AFTER CAR WAS STARTED AND DRIVEN 2 HOURS AWAY. MY DAUGHTER HANDED ME HER KEYS TO THE ACURA TL (INCL KEY FOB) THROUGH THE DRIVERS SIDE WINDOW AFTER THE CAR HAD BEEN STARTED SO I COULD GET SOME ITEMS OUT OF OUR OTHER CAR BEFORE SHE LEFT TO RETURN TO HER HOME 5 HOURS AWAY. I RETRIEVED HER ITEMS BUT FORGOT TO GIVE HER THE KEY FOB BACK AS THE CAR WAS RUNNING AND NO WARNING INDICATORS WERE GIVEN (AUDIO OR VISUAL) THAT THE KEY FOB WAS NOT IN THE VICINITY OF THE CAR. SHE HEADED OFF AND STOPPED 2 HOURS LATER FOR GAS ONLY TO FIND THE CAR WOULD NOT RESTART - DUE TO THE MISSING KEY FOB. AFTER EXPERIMENTATION AND READING THE OWNERS MANUAL I FOUND THAT ONLY WHEN THE DOOR IS OPENED AND THE FOB IS REMOVED FROM THE VEHICLE WILL A NOTICE AND ALARM BE GIVEN. IF PASSED THROUGH AN OPEN WINDOW (AS WE DID) NO WARNING OF ANY KIND IS GIVEN AND THE DRIVER CAN DRIVE OFF AS IF EVERYTHING IS FINE. THIS IS A SIGNIFICANT FLAW IN THE REMOTE FOB SYSTEM AND CAUSED MYSELF AND MY DAUGHTER SIGNIFICANT AMOUNTS OF STRESS AND TIME TO DRIVE TO HER LOCATION TO DELIVER THE FOB NEEDED TO RESTART THE CAR. ACURA CLAIMS NO PROBLEMS FROM THEIR SIDE BUT I BELIEVE THIS IS A SIGNIFICANT ISSUE WITH THE SYSTEM THAT NEEDS TO BE ADDRESSED. IT MAY BE MORE THAN JUST ACURAS THAT HAVE THIS PROBLEM. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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