Acura TL Complaints

3,117 consumer complaints on file.

#10584328April 22, 2014
ELECTRICAL SYSTEM, AIR BAGS
LAST MONTH WE HAD TO TAKE THE CAR TO DEALER BC IT WOULDN'T START. BATTERY WAS DRAINED DUE TO HANDS FREE SYSTEM NOT TURNING OFF EVEN WHEN CAR WAS OFF, SO WE OPTED TO DISCONNECT SYSTEM (FREE) INSTEAD OF PAYING 6-800 DOLLARS TO REPAIR. ALSO CAR IS KEPT IN GARAGE DURING DAY AND LAST WEEK WE NOTICED LARGE CRACK RUNNING VERTICALLY ALONG OUTER EDGE OF AIRBAG COMPARTMENT. NO REASON FOR THIS WHEN CAR IS KEPT CLEAN AND OUT OF DIRECT SUN. CHECKED ONLINE AND FOUND NUMEROUS REPORTS OF THIS HAPPENING FOR NO REASON. I AM WORRIED THAT AIRBAG MAY NOT FUNCTION CORRECTLY OR MAY ENGAGE WITHOUT WARNING IF DASH IS BROKEN. THIS IS NOT COVERED AND NO RECALL YET. VERY DISAPPOINTED WITH THIS BC I LOVE MY CAR. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10583425April 18, 2014
STEERING, SUSPENSION
SINCE THE DAY OF THE CAR PURCHASED IN 2006 THE STEERING WAS VERY HARDER THAN OTHER CARS WE USED BEFORE AND CONSULTED WITH THE DEALER. I WAS TOLD THAT ACURA TL IS A SPORTS CAR AND THE STEERING WILL BE HARDER THAN OTHER MANUFACTURES. THIS PROBLEM CONTINUED AND A RECALL FROM THE MANUFACTURE REPLACED POWER STEERING HOSE WHICH WAS DEFECTIVE. I CONTACTED DEALER MULTIPLE TIMES AND WAS TOLD THAT THE NOTHING TO WORRY; IT IS NORMAL FOR THIS MODEL. WHEN THE SITUATION GOT REALLY BAD, I TOOK IT BACK TO THE DEALER WHEN THE MILEAGE WAS AROUND 120000 MILES, I WAS TOLD THAT THE POWER STEERING RACK IS LEAKING OIL OUT THE END SEALS AND THE PROPER CORRECTION IS REPLACEMENT OF POWER STEERING RACK AND A POSSIBLE DAMAGE TO THE PUMP DUE TO LOW FLUID LEVEL. THE ESTIMATED COST WAS $1650.00. I HAD A VERY HARD TIME FOR DRIVING THIS CAR FOR MANY YEARS AND COME UP WITH $1700.00 TO FIX IT. ALSO THE BUSHING WERE TORN AND POPPED THROUGH. ACCORDING TO SERVICE TECHNICIAN TORN BUSHING WAS A DESIGN ISSUE FOR 2004-2008 MODELS AND ACURA CHANGED THE BODY STYLE LATER TO CORRECT THE PROBLEM. IN ORDER TO FIX THIS WOBBLING/SHAKING PROBLEM THE ESTIMATED COST IS $681.00. (DUE TO DEFECTIVE BODY STYLE). ACCORDING THE DEALERS AND TECHNICIANS I CONTACTED, I WAS TOLD THAT THESE PROBLEMS ARE VERY SELDOM AND THEY ARE DUE TO MANUFACTURING PROBLEMS. AS A CUSTOMER I HAVE TO COME UP WITH AROUND $2500.00 TO FIX A DEFECTIVE LUXURY CAR COST ME MORE THAN $35,000.00 IN 2006. WHAT A SHAME. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10579581April 14, 2014
AIR BAGS
MY DRIVER'S SIDE AIR BAG LIGHT COMES ON OFTEN (MORE ON THAN OFF). I NOTICE THAT THIS HAPPENS ON OTHER 2005 TL ACCORDING TO THE COMPLAINT LISTING I REVIEWED. HAVE NOT TAKEN IT BACK TO ACURA YET AS I WANT TO SEE RESEARCH. *JS
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10579364April 12, 2014
STRUCTURE, AIR BAGS
WE PURCHASED AN ACURA TL IN 2013 AS A THIRD OWNER. WE LOVE THE CAR AND IS ALWAYS GARAGE KEPT. HOWEVER, ONE DAY SUDDENLY CRACKS STARTING APPEARING ALONG THE DASHBOARD ON THE PASSENGERS SIDE. ALSO, THE CRACKS PROPAGATED ALONG THE DRIVER'S SIDE TOO. WHEN I CHECKED ONLINE, I WASN'T THE ONLY ONE WITH THIS ISSUE. THERE ARE SEVERAL HUNDREDS OF PEOPLE WITH THIS ISSUE. I CALLED ACURA AND THEY DID NOT TAKE RESPONSIBILITY FOR A DEFECTIVE PART. I HAVE A MASTER'S DEGREE IN MANUFACTURING SYSTEMS ENGINEERING FROM UNIVERSITY OF KENTUCKY AND A BACHELOR'S DEGREE IN MECHANICAL ENGINEERING. I WORK WITH PLASTIC & STEEL COMPONENTS WITH DESIGN AND MANUFACTURING DAY IN DAY OUT. I CAN TELL YOU CONFIDENTLY THAT IT IS A 'DEFECTIVE' PLASTIC PART. IT'S NOT ABOUT THE MONEY FOR ME, IT'S THE SAFETY CONCERN I HAVE. IN CASE OF AN ACCIDENT, I DO ANTICIPATE THE DASHBOARD PLASTIC CHIPS ACTING AS A SHRAPNEL AND CAUSING INJURY TO THE PASSENGER/DRIVER. I REALLY WISH YOU COULD DO SOMETHING ABOUT THIS. APPRECIATE YOUR HELP. REGARDS *JS
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10579300April 11, 2014
ELECTRICAL SYSTEM
I'VE BEEN HAVING PROBLEMS WITH MY ACURA TL (2006) STARTING. IN JANUARY OF THIS YEAR, IT WAS DETERMINED THAT I HAD A FAULTY BATTERY AND THAT WAS REPLACED UNDER WARRANTY. LAST WEEK, MY CAR WAS GETTING VERY SLOW TO START. I TAKE IT IN TO ACURA AND THEY TELL ME THAT THE HANDS FREE LINK HAS A PARASITIC DRAW ON THE BATTERY AND TOLD ME IT NEEDED TO BE REPLACED. I HAVE NEVER, EVER USED THIS FEATURE AND WAS INCENSED THAT I HAD TO PAY $400 TO REPLACE IT! TODAY, A MERE SEVEN DAYS LATER, MY CAR WOULD NOT START AT ALL. I HAD IT TOWED BACK TO THE ACURA AND THEY TELL ME ITS THE STARTER...OVER $500 TO FIX!!! I'VE READ ON SEVERAL FORUMS THAT THERE HAVE BEEN ISSUES WITH THE HFL. BEING STRANDED IS A SAFETY ISSUE! ACURA AND THE GOVERNMENT NEEDS TO TAKE THIS SERIOUSLY. I AM A SINGLE PARENT AND THIS HAS PLACED A PARASITIC DRAIN ON MY SAVINGS! *JS
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10578647April 9, 2014
POWER TRAIN:AUTOMATIC TRANSMISSION, POWER TRAIN
MY SON PURCHASED A NEW 2004 ACURA TL FROM THE ELK GROVE CA DEALERSHIP WITH MONEY HE SAVED WHILE IN THE NAVY. HE HAS HAD THE CAR AND MAINTAINED IT THROUGH THE END OF LAST YEAR BUT HAS BEEN AWARE FOR AWHILE THAT THE TRANSMISSION IS IN NEED OF REPLACING. THERE WAS A NHTSA RECALL (04V176000) APRIL 15, 2004 FOR POWER TRAIN TRANSMISSIONS LIKE THE AUTOMATIC TRANSMISSION IN MY SON'S CAR AND MOTOR TREND MAGAZINE POSTED THAT IT POTENTIALLY 1,000,796. WE BELIEVE THAT OUR SON'S CAR HAS THE SAME PROBLEM, WHETHER OR NOT THE VIN WAS IN THE EXACT LOT SELECTED FOR THE OFFICIAL RECALL. WHEN MY SON GOT OUT OF THE NAVY, HE MOVED AROUND QUITE A BIT WHILE FINISHING HIS BACHELOR'S DEGREE AND DID NOT RECEIVE ANY INFORMATION REGARDING THIS MATTER FROM ACURA AND DID NOT HEAR ABOUT IT OTHERWISE. WE HAVE TAKEN THE CAR TO THE FREMONT, CA ACURA DEALERSHIP BUT THEY ARE REFUSING TO ACKNOWLEDGE ANY CULPABILITY OR REPLACE THE TRANSMISSION, THOUGH THERE ARE OBVIOUS, WELL-KNOWN, HISTORICAL TRANSMISSION ISSUES WITH ACURAS. REFUSAL IS, OF COURSE, THE FIRST LINE OF DEFENSE IN CORPORATE AMERICA, BUT WE HATE TO SEE HIS HARD EARNED MONEY ($30K+) SPENT ON WHAT WAS SUPPOSED TO BE A HIGH-PERFORMING, LUXURY VEHICLE. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10577868April 7, 2014
SEATS
THE FRONT SEAT HEADRESTS (AKA HEAD RESTRAINTS) CAUSE SEVERE NECK PAIN NO MATTER HOW THE SEATS ARE ADJUSTED. THIS PAIN IS CAUSED BY THE FORWARD TILT TO THE HEADREST THAT CANNOT BE ADJUSTED. THE TILT IN THE HEADREST CAUSES THE DRIVER'S HEAD TO BE PUSHED FORWARD IN A DOWNWARD-LOOKING ANGLE. THIS IS BOTH PAINFULLY UNCOMFORTABLE (I NOW SUFFER FROM CHRONIC SEVERE NECK PAIN) AND DANGEROUS BECAUSE IT: 1) IS PAINFULLY DISTRACTING, 2) CAUSES THE DRIVER TO BE DISTRACTED WHEN TRYING (IN VAIN) TO ADJUST SEAT AND DRIVING POSITION TO UNSUCCESSFULLY FIND A PAIN-FREE SEATING POSITION; 3) FORCES THE DRIVER TO EITHER RECLINE THE SEAT TOO FAR BACK OR TO HAVE TO DRIVE WITH EYES TILTED UNNATURALLY UPWARD (AS IF LOOKING OVER ONE'S GLASSES) WHILE THE HEAD IS PUSHED FORWARD AND DOWNWARD. I HAVE BEEN TOLD THAT MY PROBLEM IS THAT I DO NOT REALIZE THAT THESE ARE NOT HEAD RESTS BUT ARE HEAD RESTRAINTS AND THAT I SHOULD ENDURE CHRONIC NECK PAIN AND INJURY IN ORDER TO AVOID WHIPLASH IN A REAR END COLLISION. I WAS HIT FROM BEHIND IN ANOTHER CAR WITH "STANDARD" HEADRESTS AND SUFFERED NO INJURY; THE COLLISION WAS SO SEVERE (A PICKUP TRUCK HIT MY 1982 TOYOTA COROLLA STATION WAGON IN 1994) THAT THE FRONT SEAT BACKS WERE FLATTENED (I.E., WERE SACRIFICED TO ABSORB THE ENERGY). THE PROBLEM I HAVE WITH THE 2009 ACURA TL IS EXTREMELY RIDICULOUS AND PAINFUL. IN MY 2007 ACURA TL AND I COULD DRIVE LONG DISTANCES WITHOUT PAIN. IN THE 2009 TL WITH THESE RIDICULOUSLY-DESIGNED HEADRESTS, I HAVE NECK PAIN DURING MY 15-MINUTE COMMUTE TO WORK AND IT CONTINUES WHEN I'M NOT DRIVING. THIS HEADREST DESIGN IS PRODUCING CUMULATIVE INJURY THAT IS CAUSING DAMAGE TO MY NECK AND CERVICAL SPINE. THE EXCUSE THAT ACURA USES IS THAT THIS DESIGN IS MANDATED TO REDUCE WHIPLASH INJURIES. I HAVE DRIVEN OVER 400,000 MILES IN MY LIFE AND HAVE NEVER EXPERIENCED WHIPLASH INJURY. SENT: APRIL 7, 2014 WITH 55,000 MILES ON THE CAR. *TR
Crash:
No
Fire:
No
Injuries:
1
Deaths:
0
#10577511April 4, 2014
VISIBILITY:SUN/MOON ROOF ASSEMBLY
I WAS DRIVING MY NEW CAR ACURA TL SH AWD (6 DAYS OLD) ON THE FREEWAY TRAVELING AT APPROXIMATELY 60 MPH ON A SUNNY DAY OUT IN THE OPEN WITH NO CARS IN FRONT OR ALONG SIDE ME, AND I HEARD WHAT SOUNDED LIKE A GUN SHOT. I REALIZED THAT MY SUNROOF HAD EXPLODED. I HAD THE SUN SHADE OPEN AND A FEW PIECES OF GLASS WERE ON ME AND THE PASSENGER SEAT. THERE WERE ALSO A FEW PIECES IN THE PASSENGER SEAT, ON ME AND IN THE BACK SEAT, BUT MOST OF THE GLASS WAS BLOWN UPWARD AND OUT OF THE CAR. THERE WERE NICKS IN THE PAINT, IN TWO LINES ON THE ROOF AND ON THE TRUNK. SOME OF THE PIECES INSIDE THE CAR WERE VERY SMALL, BUT SOME WERE 3" TO 4" IN LENGTH. ACURA SAYS IT MUST HAVE BEEN A ROCK AND WILL NOT COVER IT UNDER WARRANTY. SOME OF THE REMAINING GLASS IN THE SUNROOF (APPROXIMATELY 15%) WAS POINTED IN AN UPWARD DIRECTION. THERE IS NO EVIDENCE TO SUGGEST A ROCK HIT IT. THIS IS MY FIFTH ACURA AND PROBABLY MY LAST. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10577252April 3, 2014
POWER TRAIN, ELECTRICAL SYSTEM
ON JULY 23, 2011, MY HAND AND ELBOW WERE PERMANENTLY DISABLED, WHEN MY 1999 ACURA TL ROLLED BACKWARDS DOWN THE DRIVEWAY AND KNOCKED ME DOWN. AS I TRIED TO STOP IT FROM ROLLING DOWN THE DRIVEWAY BUT THE CAR WON. THE CAR WAS IN PARK AND THE BRAKE WAS ENGAGED, BUT IT STILL ROLLED BACKWARDS. THE CAR HAD BEEN IN FOR SERVICE AT LEAST THREE TIMES PREVIOUS TO THE ACCIDENT IN 04-20-11,05-16-11, AND 06-22-11. EACH TIME, THE CAR WAS TAKEN TO MUNGENAST ACURA FOR SERVICE YET NOT ONCE DID THEY MENTION THE RECALL OF THE INTERLOCKING SWITCH TO REPAIR THIS PROBLEM. THEIR NEGLIGENCE IN THIS MATTER DIRECTLY CONTRIBUTED TO THIS ACCIDENT AND MY PERMANENT DISABILITY. THEY JUST REPLACED THE SWITCH WHEN THE CAR BEGAN TO TURN OVER BUT STALL OUT AS I REPORTED TO THEM 3-13-14. THEIR DISREGARD FOR MY SAFETY AND HONDA'S REFUSAL TO ADDRESS MY CONCERNS ABOUT THIS PROBLEM HAS BEEN OUTLANDISH. TIFFANY IN HONDA CLIENT RELATIONS PRETTY MUCH STATED SO WHAT TO BAD WE ARE NOT GOING TO DO ANYTHING AND REFUSED TO ALLOW ME TO SPEAK TO ANYONE ABOVE HER. SHE TOLD ME TO CALL THE DEALERSHIP THIS IS NOT HONDA'S PROBLEM. SHE PLACED A CALL TO THE DEALERSHIP AND NO ONE CALLED HER BACK. I WAS TOLD TO CONTACT THE BBB, NHTSA AND ANYONE ELSE THAT I WANTED TO CONTACT. SHE WAS NOT GOING TO DO ANYTHING. I ASKED HER TO PUT HER POSITION IN WRITING TO ME. I HAVE NOT RECEIVED ANY CORRESPONDENCE. I WANT RESTITUTION FOR THE NEGLIGENCE OF BOTH OF THESE PARTIES. LETTERS WILL GO OUT TO ALL REPORTING AGENCIES. UPDATED 04/21/14*LJ UPDATED 07/24/14
Crash:
Yes
Fire:
No
Injuries:
1
Deaths:
0
#10577066April 3, 2014
POWER TRAIN
THERE WAS A RECALL ON MY TRANSMISSION IN 2004. I BOUGHT MY ACURA FROM AN ACURA DEALERSHIP IN MACON GA IN 2007. I HAD TO PAY FOR A NEW TRANSMISSION IN 2013. I FEEL THAT I SHOULD BE REFUNDED FOR MY TRANSMISSION. I WAS NEVER TOLD ANYTHING ABOUT THE RECALL ANYTIME I WAS AT THE ACURA DEALERSHIP NOR DID I FIND ANYTHING WHEN I LOOKED UP MY VIN NUMBER UNTIL AFTER THE TRANSMISSION WAS ALREADY FIXED. ON THE RECALL IT SAYS "IF HAVE ALREADY PAID TO HAVE TRANSMISSION REPLACED, YOU MAY BE ELIGIBLE FOR REIMBURSEMENT". I SENT ALL MY INFORMATION TO ACURA ABOUT 3 WEEKS AGO AND STILL HAVEN'T HEARD ANYTHING FROM THEM. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10577068April 3, 2014
STRUCTURE, AIR BAGS
AIRBAGS ARE ABOUT TO BLOW THRU THE DASH. THE AIRBAG LIGHT STAYS ON MOST OF THE TIME AND THE DASH IS CRACKING REALLY BAD AROUND THE DASH. THE CRACK STARTED JUST AROUND THE AIRBAG CRACKING THE PERFECT SHAPE OF THE AIRBAG. NOW IT IS CRACKING ALL AROUND THE AIRBAG. SEEMS AS THO THE AIRBAGS COULD COME OUT AT ANY TIME. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10576224April 1, 2014
STEERING, ENGINE
TL* THE CONTACT OWNS A 2008 ACURA TL. THE CONTACT STATED UPON START UP HE NOTICE SMOKE AND HEARD A HISSING NOISE UNDERNEATH THE HOOD. AN INDEPENDENT MECHANIC EXAMINED HIS VEHICLE AND STATED THE POWER STEERING HOSE DETERIORATED PREMATURELY, RESULTING IN THE POWER STEERING FLUID LEAKING ON THE CATALYTIC CONVERTER. THE MANUFACTURER WAS ALERTED OF THE FAILURE; HOWEVER, STATED THAT HIS VIN WAS NOT INCLUDED IN NHTSA CAMPAIGN NUMBER: 12V222000 (STEERING) OR NHTSA CAMPAIGN NUMBER: 08V091000 (STEERING). THE CONTACT HAD INDEED EXPERIENCED THE FAILURE DESCRIBED IN THE RECALL. THE VEHICLE WAS NOT REPAIRED. THE FAILURE AND CURRENT MILEAGE WAS 86,000.
Crash:
No
Fire:
Yes
Injuries:
0
Deaths:
0
#10576477April 1, 2014
ENGINE, ELECTRICAL SYSTEM
ON 3/15/14 MY 1999 ACURA TL STALLED/ENGINE SHUT OF COMPLETELY WITHOUT ANY WARNING WHILE DRIVING ON THE HIGHWAY AT 65 MPH. 2ND TIME IT HAPPENED, I WAS DRIVING 40 MPH ON 3/22/14 & 3RD TIME IT HAPPENED I WAS DRIVING 10 MPH ON 3/27/14. EACH TIME IT HAPPENED THE ENGINE SHUT OFF COMPLETELY BUT, THE RADIO AND WARNING LIGHT IN THE DASH FLASHED ON AND OFF. I WAS ABLE TO COAST TO A STOP WITHOUT POWER STEERING. AFTER 3-4 ATTEMPS TO RESTART THE CAR, I WAS ABLE TO DRIVE OFF WITHOUT INCIDENT. IT HAPPENS SO RANDOM AND WITHOUT WARNING THAT I AM TERRIFIED TO DRIVE THIS CAR. THE CAR HAS HAD A RECALL OF THE IGNITION SWITCH PERFORMED IN 2003 BY THE ACURA DEALER. ON 3/24/14 I TOOK THE CAR TO THE DEALER AND THEY HAVE TROUBLE DIAGNOSING THE PROBLEM. THEY KEPT THE CAR FOR 4 DAYS. THEY REPLACED THE MAIN FUEL RELAY, PERFORMED AN ENGINE DIAGNOSTIC CHECK, PERFORMED A RECALL ON THE IGNITION INTERLOCK AND ROAD TESTED THE CAR. I PICKED UP THE CAR ON 3/27/14 AND IT STALLED LATER THAT DAY AS I WAS DRIVING AWAY FROM MY HOME. I TOOK THE CAR BACK TO THE DEALER ON 3/28/14 AND THEY STILL HAVE THE CAR. I WANT THE NTSA TO INVESTIGATE THIS ENGINE STALL ISSUE WITH THE 1999 ACURA TL. I CALLED ACURA CLIENT RELATIONS TO REPORT THE PROBLEM ON 3/26/14. I ASKED THEM TO SERIOUSLY LOOK INTO THIS COMPLAINT. I BELIEVE NTSA SHOULD GET INVOLVED TO GET ACURA TO CHECK/REBUILD THE FAULTY IGNITION SWITCH AND CONDUCT A FRESH RECALL. THIS IS A DANGEROUS & SERIOUS PROBLEM THAT IS SIMILAR TO THE RECENT GM IGNITION SWITCH RECALL. ANY VEHICLE THAT SUDDENLY AND SILENTLY SHUT DOWN WHILE DRIVING INSTANTLY AND WITHOUT WARNING NEEDS NTSA'S IMMEDIATE ATTENTION BEFORE INJURYS AND DEATHS OCCUR. I HAVE LOST ALL FAITH IN ACURA TO SUCCESSFULLY REPAIR THIS IGNITION SWITCH/STALLING ISSUE AND CALL UPON NTSA TO GET INVOLVED TO INVESTIGATE THIS COMPLAINT TO DO WHAT IT IS SUPPOSED TO DO..SAVE LIVES AND PREVENT INJUTY. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10576104April 1, 2014
ELECTRICAL SYSTEM
KEY FOB FOLDED WHILE DRIVING DUE TO WEAR, AS A RESULT WEIGHT OF REST OF KEY CHAIN CAUSED IGNITION SWITCH TO ROTATE TO 'OFF' POSITION RESULTING IN LOSS OF POWER WHILE DRIVING. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10575699March 30, 2014
SUSPENSION
I HAVE ENCOUNTERED AN UNSAFE CONDITION ON MY 2003 ACURA TL (MADE BY HONDA). THIS CONDITION WAS SHOWN TO ME BY MECHANIC WHO INDICATED THAT THE VEHICLE IS UNSAFE TO DRIVE DUE THE FRONT PASSENGER CROSS FRAME MEMBER IS COMPLETELY RUSTED THROUGH (PHOTOS ARE AVAILABLE UPON REQUEST). THE CONDITION WAS FOUND AFTER 96,746 MILES DURING A REPAIR AFTER A ROUTINE OIL CHECK. THE APPARENT CAUSE IS THE HOSE LINE CONNECTED TO THE AIR CONDITIONING UNIT IS POSITIONED IN SUCH A WAY THAT IT LEAKS ONTO THE SUB-FRAME, CAUSING IT TO RUST OUT. THE COST FOR THE FRAME REPAIR WAS $ 2,052.970, BUT WHAT IS MORE DISTURBING IS THAT I WAS DRIVING THIS CAR WITH MY GRANDCHILDREN AND FAMILY UNDER THE RISK OF AN ACCIDENT WITHOUT MY KNOWLEDGE OF THE CONDITION. ALSO, DISTURBING IS TO KNOW THERE MAY BE OTHER CARS WITH THE SAME ISSUE BEING DRIVEN TODAY. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10575508March 29, 2014
STRUCTURE
WE PURCHASED A 2004 ACURA TL FROM A LOCAL OWNER. AFTER WE PURCHASED THE CAR, THE DASHBOARD STARTED CRACKING EVERYWHERE! THERE ARE PROBABLY OVER 15 CRACKS IN THE DASHBOARD. I CALLED ACURA & THEY TOLD ME I WASN'T A LOYAL CUSTOMER & THE CAR IS TOO OLD! THEY SAID IT WOULD BE AROUND $1700 TO REPLACE THE DASHBOARD & THEY WOULD CHARGE ME $1300!!! VERY NICE OF THEM, RIGHT! WRONG!!!! I SENT A LETTER TO THE VICE PRESIDENT OF ACURA ALONG WITH MANY OTHER PEOPLE TO THE HEADQUARTERS. THERE RESPONSE WAS STILL THE SAME! I ALSO SENT THEM PICTURES OF THE CRACKED DASHBOARD & IT JUST KEEP GETTING WORSE. WHO ELSE CAN WE FILE COMPLAINTS WITH? MY 2005 ACURA TL DASHBOARD CRACKED AS WELL BUT THEY REPLACED IT FREE OF CHARGE SAYING THEY HOPED TO EARN MY BUSINESS. WHEN MY 2005 ACURA TL PAINT FADED AL OVER THE CAR, THEY WOULD NOT TOUCH IT! THEY SAID IT WAS BECAUSE I LIVED IN NORTH CAROLINA!! AND, I WASN'T A LOYAL CUSTOMER BECAUSE I HAVE ONLY OWNED 3 ACURAS!!! *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10575505March 29, 2014
STRUCTURE
THE DASHBOARD ON MY ACURA TL 2005 CRACKED & THEY DID REPLACE MY DASHBOARD WITH "GOOD WILL". MY PAINT STARTED FADING ALL OVER MY CAR & THEY WOULD NOT DO ANYTHING ABOUT THE PAINT. THE PAINT STARTED FADING AT 95,000 MILES. I HAVE CONTACTED ACURA'S HEADQUARTERS, SENT LETTERS & PICTURES & THEY SAID THEY WILL NOT DO ANYTHING ABOUT IT! THE ONLY REASON THEY REPLACED MY DASHBOARD THEY SAID WAS TO TRY TO GET MY BUSINESS! THEN THEY PROCEEDED TO SAY THAT BECAUSE I ONLY HAVE OWNED 3 ACURAS I WAS NOT A LOYAL CUSTOMER SO THEY WOULD NOT DO ANYTHING ABOUT MY PAINT! I HAD MY CAR PAINTED AT A LOCAL BUSINESS IN TOWN! I WILL FILE ANOTHER COMPLAINT ABOUT MY 2004 ACURA TL. THAT DASHBOARD HAS SO MANY CRACKS THAT I STOPPED COUNTING. I SENT PICTURES TO HEADQUARTERS BUT THEY SAID IT WAS TOO OLD!!! *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10575566March 29, 2014
STEERING, FUEL/PROPULSION SYSTEM
ONGOING PROBLEMS WENT TO DEALER TOLD WAS FINE. EXPERIENCE LEAKS AND NOISE ISSUES WAS TOLD NO PROBLEM. BACK TO DEALER WAS TOLD SOMETHING WRONG WITH STEERING RACK , POWER STEERING PUMP AND LEAK SOMEWHERE. VEHICLE HAD SEVERAL RECALLS IN PAST FOR SAME PROBLEMS. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10575243March 27, 2014
FUEL/PROPULSION SYSTEM
TL* THE CONTACT OWNS A 1999 ACURA TL. THE CONTACT STATED THAT WHILE TRAVELING VARIOUS SPEEDS, THE VEHICLE SUDDENLY STALLED. THE VEHICLE WAS TAKEN TO THE DEALER WHERE IT WAS FOUND THAT THE MAIN FUEL RELAY HAD FAILED. THE VEHICLE WAS REPAIRED BUT THE FAILURE RECURRED. THE MANUFACTURER WAS CONTACTED ABOUT THE FAILURE. THE FAILURE MILEAGE WAS 163,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10573930March 21, 2014
ENGINE, ELECTRICAL SYSTEM
TL* THE CONTACT OWNS A 2008 ACURA TL. THE CONTACT STATED THE VEHICLE WAS PARKED, WHEN IT IGNITED INTO FLAMES. THE FIRE DEPARTMENT EXTINGUISHED THE FIRE WHICH ORIGINATED UNDERNEATH THE HOOD. THE VEHICLE WAS COMPLETELY DESTROYED AND TOWED TO AN INDEPENDENT MECHANIC. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 60,000. UPDATED 5/13/14*CN
Crash:
No
Fire:
Yes
Injuries:
0
Deaths:
0

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