Acura RLX Complaints

119 consumer complaints on file.

#11420323June 9, 2021
STEERING
I have 2014 built, 2015 registered Acura rlx. Problem is when I make left turn all warning yellow lights on, like X-mas trees and shows all faults like traction control, brake, steering ...etc. Around 45 degrees angle to my right hand side on steering wheel if I control my car to go straight. (Cars tail swings to right hand side line) Max speed is around 50mph. This problem disappears after turns off engine and wait for while. It have happened for several times since 2019. I believe this is related with rear steering or actuator. Bad PAWS (rear steering) system. ):
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11419427June 2, 2021
STEERING
The rear wheel steering system (P-AWS) causes the rear end to suddenly swing out of the traffic lane after making a turn. This has happened several times and since there is no way for the driver to control the rear wheel steering it is very difficult to avoid colliding with surrounding or oncoming traffic. I have contacted the dealer and they seem to have no idea as to what the cause could be or how to fix it as there are no warning indications.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11415769May 10, 2021
POWER TRAIN, STEERING, SUSPENSION
. I HAVE A 2014 RLX WITH PAWS. AFTER TURNING LEFT I HAVE A PROBLEM WHERE THE REAR WHEELS TURN WHILE THE CAR WAS GOING STRAIGHT DOWN A STREET CAUSING THE REAR END TO KICK OUT, KIND OF LIKE WHAT HAPPENS TO THE REAR WHEELS WHEN DRIVING A CAR LOSING TRACTION WHILE TURNING ON A WET SURFACE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11413818April 25, 2021
STEERING
THE VEHICLE IS EQUIPPED WITH 4 WHEEL STEERING. THE REAR WHEELS ARE CONTROLED BY THE COMPUTER. WHILE MANEUVERING IN A PARKING LOT OR AFTER SHARP TURNS THE REAR WHEELS DO NOT RESPOND TO DRIVER INPUT. THE WHEELS GET STUCK IN THE WRONG DIRECTION AND THE DRIVER MUST CORRECT DIRECTION OF TRAVEL TO COMPENSATE. THE STEERING ACTUATORS WERE REPLACED BY DEALERSHIP AND THE ISSUES IS STILL HAPPENING
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11396056February 13, 2021
STEERING
I HAVE HAD THE EXACT SAME EXPERIENCE AS #11246196. ON SEVERAL OCCASIONS WHEN MAKING A LEFT TURN, MY CAR STEERING LOSES CONTROL, FISH TAILS, THEN ALL DASHBOARD ERRORS LIGHT UP. THIS HAS HAPPENED WHEN CHANGING LANES ON A HIGHWAY AND ON CITY STREETS ALSO. THE CAR GOES INTO LIMP MODE, WITH ALL ERRORS FLASHING. STEERING WHEEL IS IN A TURNED POSITION WHEN MOVING FORWARD, BROUGHT IT TO A FRIEND WHO HAD A CODE READER, TWO CODES WERE FOUND, 27-21 STEERING ANGLE SENSOR INTERNAL FAILURE AND 86-23 F-CAN COMMUNICATION WITH ACC (ADAPTIVE CRUISE CONTROL) MALFUNCTION. THIS CAN ONLY BE CLEARED IF BATTERY IS DISCONNECTED FOR A FEW MINUTES, THEN THE CAR RETURNS TO NORMAL AS IF NOTHING HAPPENED. I HAVE RESEARCHED THE INTERNET ON THIS SUBJECT AND HAVE FOUND MANY OTHERS WITH THIS SAME ISSUE INCLUDING #11246196. SEE ATTACHED ERROR CODES. THIS HAS OCCURRED ON 7 OR 8 OCCASIONS. THE FISHTAILING THAT OCCURS CAN BE SCARY ON THE HIGHWAY!
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11374818November 16, 2020
ENGINE
TL* THE CONTACT OWNS A 2015 ACURA RLX. THE CONTACT STATED THAT WHILE DRIVING, THERE WAS A KNOCKING SOUND COMING FROM THE ENGINE COMPARTMENT PRIOR TO THE VEHICLE STALLING. THE CONTACT WAS UNABLE TO RESTART THE VEHICLE. THE VEHICLE WAS TOWED TO DUVAL ACURA LOCATED AT 11225 ATLANTIC BLVD, JACKSONVILLE, FL 32225; WHO DIAGNOSED THAT THE TIMING TENSIONER FAILED, CAUSING THE ENGINE TO SEIZE. THE VEHICLE WAS NOT YET REPAIRED. THE MANUFACTURER WAS NOT YET NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 129,600.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11362194October 1, 2020
ELECTRICAL SYSTEM, STRUCTURE:BODY
TL* THE CONTACT OWNS A 2016 ACURA RLX. THE CONTACT STATED THAT AFTER LOADING GROCERIES INTO THE TRUNK OF THE VEHICLE, THE TRUNK TO WAS MANUALLY CLOSED HOWEVER, THE TRUNK UNLOCKED INDEPENDENTLY. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE AND INFORMED THE CONTACT THAT THERE WAS NO FIX FOR THE FAILURE. THE CONTACT STATED THAT THE MANUFACTURER ADMITTED THAT THE FAILURE WAS DUE TO A DESIGN FLAW. A CASE NUMBER WAS PROVIDED. THE VEHICLE WAS TAKEN TO VERN EIDE ACURA (4030 S GRANGE AVE, SIOUX FALLS, SD 57105, WHERE THE DEALER REPLACED TWO NEW ANTENNAS FOR THE REMOTE USED TO UNLOCKED THE TRUNK, AND A NEW BATTERY IN THE KEY FOB. THE ANTENNA AND BATTERY REPLACEMENT FAILED TO FIX THE ISSUE. THE FAILURE MILEAGE WAS 19,700.*DT CONSUMER WAS TOLD NOTHING COULD BE DONE ABOUT IT BY CUSTOMER SERVICE.*JB*DT *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11350863August 24, 2020
ELECTRONIC STABILITY CONTROL (ESC)
REAR WHEEL STEERING ACTUATORS ACT ERRATIC. AFTER GOING AROUND A TURN THE REAR WHEEL STEERING HANGS UP THEN REAR END SWERVES BADLY (FISH TAILING). IT HAS HAPPENED SO BAD THE REAR WHEELS HUNG UP FOR OVER 5 MILES AND ALL THE WARNING LIGHTS CAME ON AND SPEED WAS LIMITED TO LESS THAN 50 MPH. I TOOK MY CAR TO DEALER AND THEY WOULD NOT WARRANTY THIS. I AM PICKING THE CAR UP TODAY 8/24/20. MAKING ME PAY FOR ACTUATORS. NO LABOR WHICH IS ONLY 1.5 HOURS. THIS IS A LIFE SAFETY ISSUE. SHOULD BE RECALLED IMMEDIATELY. I THOUGHT HONDA/ACURA WOULD STAND BEHIND THEIR PRODUCT. WILL NEED A NEW CAR SOON AND THIS DEFINITELY EFFECTS MY DECISION.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11349218August 14, 2020
ELECTRONIC STABILITY CONTROL (ESC), STEERING
CAR MAKES LOUD NOISES WHEN STEERING, CAR RANDOMLY SWERVES (FISHTAILS) WHILE DRIVING.A MOANING CAN BE HEARD FROM THE CAR'S REAR WHEN DRIVING STRAIGHT AND MAKING SIDE-TO-SIDE TURNING MOVEMENTS WITH THE STEERING WHEEL. THIS HAS BEEN GOING ON FOR MONTHS! THIS IS RELATED TO TSB NO. 13-041. ACURA WILL NOT COVER THE FULL COST OF THE REPAIR.THE WANT THE CONSUMER TO PAY FOR THIS SAFETY REPAIR. THIS HAS HAPPEN ON THE FREEWAY AND ON CITY ROADS. HUGE SAFETY ISSUE AS THIS UNEXPECTEDLY CAUSES THE DRIVER TO MOVE INTO ANOTHER LANE BEYOND THEIR CONTROL.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11341695July 27, 2020
STEERING, SUSPENSION
WHEN MAKING A LEFT HANDED TURN AT LOW SPEED, CAR MAKES A MOAN SOUNDS COMING FROM THE REAR COMPLETELY THROWING OF THE WHEEL ALIGNMENT AND THE ABILITY TO CONTROL THE STEERING OF THE CAR. RESEARCHED AND APPEARS TO BE A COMMON PROBLEM WITH THE REAR TOE ACTUATOR NEEDING TO BE REPLACED. ACURA HAS THIS RECOGNIZED AS A SERVICE ISSUE ( SERVICE BULLETIN 13-041) WITH 2014 ACURA RLX MODELS PLEASE HELP REMEDY THIS SITUATION. A FULL RECALL IS NEEDED. LIVES ARE AT STAKE!!!
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11341518July 26, 2020
STEERING
FRONT END SWINGS WHILE DRIVING.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11341291July 24, 2020
ELECTRONIC STABILITY CONTROL (ESC), WHEELS
SUDDEN FISH TAIL MOTIONS WHILE TRAVELING ON ROAD AND CAUSE WHEELS TO GO OUT OF ALIGNMENT AND COULD LEAD TO POSSIBLE ACCIDENT. THIS HAS HAPPENED NOT ONLY ME BUT OTHERS THAT OWN A 2014 ACURA RLX
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11338028July 7, 2020
ELECTRONIC STABILITY CONTROL (ESC), ENGINE, STEERING
THE LAST MONTH OR SO, I HAVE HAD ISSUES WITH THE REAR END FISHTAILING FOR A FEW SECONDS THAT WOULD CORRECT ITSELF. TODAY AFTER I PULLED OUT OF WORK, THE CAR FISHTAILED WHEN I WAS ENTERING THE HIGHWAY. ALL THE WARNING LIGHTS STARTED FLASHING-PAWS, BRAKE ASSIST,POWER STEERING, HILL,LANE DEPARTURE,ETC. THE POWER TO ENGINE WAS CUT, STEERING WHEEL ALIGNMENT OFF. VERY SCARY ON A 65 MPH HIGHWAY. I GOT TO MY GARAGE AND THEY CHECKED IT OUT. THE ERROR CODES SHOWED REAR WHEEL STEERING BUT NOTHING FURTHER. THEY HAD NO IDEA WHAT CAUSED AND HOW TO FIX. THE CODE DID NOT HELP. I SEE THERE ARE NUMEROUS OTHER COMPLAINTS WITH THIS ISSUE. THIS IS VERY DANGEROUS AND A SAFETY ISSUE THAT ACURA SHOULD TAKE RESPONSIBILITY FOR BEFORE ACCIDENTS OCCUR!
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11329795June 19, 2020
ELECTRONIC STABILITY CONTROL (ESC), ELECTRICAL SYSTEM, STEERING
CAR RANDOMLY STEERS ITSELF INTO ONCOMING TRAFFIC LANES OR ONTO THE ROADSIDE. ACURA DEALERSHIP HAS LOOKED AT IT, REPAIR COST IS EXTREMELY HIGH. TOO DANGEROUS TO TRUST THE VEHICLE WITH THESE ISSUES. LKAS, LDW, ACC, BRAKE HOLD SYSTEM LIGHTS COME ON AND GO OFF. HAPPENS IN PARKING LOTS, AND COUNTRY ROADS, ON HIGHWAYS. STEERING IS ERRATIC AT ALL SPEEDS WHEN THIS OCCURS, NOT NECESSARILY OVER OR UNDER 50MPH. AGAIN, THIS HAS HAPPENED 3 TIMES IN A PARKING LOT. ALL TOGETHER WE HAVE EXPERIENCED THIS ISSUE 14 TIMES WITHIN THE LAST 6 WEEKS. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11327749June 8, 2020
STEERING
IN MAY 2015, I PURCHASED A 2014 ACURA RLX AND WITHIN THE FIRST YEAR, I STARTED HAVING PROBLEMS WITH THE STEERING. THE CAR WILL AUTOMATICALLY START STEERING ALL OVER THE ROAD, MAKING THE CAR UNSAFE TO DRIVE AND SEVERAL SENSOR LIGHTS, POWER STEERING SYSTEM (EPS), HILL START ASSIST PROBLEM, VEHICLE STABILITY ASSIST (VSA), LANE DEPARTURE WARNING, FORWARD COLLISION WARNING, ETC.. WILL COME ON THE DASHBOARD. ONCE THE SENSOR LIGHTS COMES ON THE DASHBOARD, THE CAR BECOME UNSAFE TO DRIVE AND STEER. I NOTICE THESE SENSORS WILL COME ON WHILE DRIVING STRAIGHT AND/OR MAKING TURNS. SINCE 2015, THIS PROBLEM WILL PERIODICALLY OCCUR UNTIL I TAKEN THE CAR TO THE DEALER IN THE SUMMER OF 2016, APPLE ACURA, YORK PENNSYLVANIA. THIS 2016, DIDN'T HAVE ANY MORE ISSUES UNTIL OCTOBER 2019 AND STILL HAVING THIS ISSUE AS TODAY, JUNE 2020. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11326476May 29, 2020
STEERING
TL* THE CONTACT OWNS A 2014 ACURA RLX. THE CONTACT STATED THAT WHILE DRIVING AT VARIOUS SPEEDS, THE STEERING WHEEL WAS TURNED HOWEVER, THE FRONT WHEELS FAILED TO RESPOND. THE CONTACT STATED THAT THE POWER STEERING ASSIST WARNING AND STABILITY TRAC WARNING LIGHTS WERE ILLUMINATED. THE CONTACT STATED THAT THE FAILURE WAS INTERMITTENT. THE VEHICLE WAS TAKEN TO NORRIS ACURA LOCATED AT 8559 BALTIMORE NATIONAL PIKE, ELLICOTT CITY, MD 21043 HOWEVER, THE MECHANIC WAS UNABLE TO DUPLICATE THE FAILURE. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 87,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11322829April 30, 2020
ELECTRICAL SYSTEM
MMEDIATELY ONCE THE CAR IS STARTED THE FOLLOWING SENSOR CODES POP UP: VSA, ALL WHEEL STEERING, EPS PROBLEM, FORWARD COLLISION PROBLEM. THE CAR CAN BE STATIONARY OR IN MOTION. WHEN THE SENSORS ARE ON THE CAR IS NOT ABLE TO GO ABOVE 50 MPH.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11322747April 29, 2020
ELECTRONIC STABILITY CONTROL (ESC), POWER TRAIN, STEERING
I HAD BOTH ACTUATORS REPLACED A FEW YEARS AGO. RECENTLY AND SUDDENLY THE STEERING WHEEL WENT 90 DEGREES RIGHT AS I WAS DRIVING OVER 60 MPH, WHILE TRACKING STRAIGHT, AND ALL THE COMPUTER SENSOR WARNING LIGHTS STARTED FLASHING--BRAKES, POWER STEERING, PAWS, LANE DEPARTURE, ETC. VERY SCARY. IT HAS HAPPENED THREE TIMES IN THE LAST TWO WEEKS. TOOK TO DEALER SERVICE TODAY, AND TOLD ACTUATORS NEED TO BE REPLACED AND PERHAPS THE CONTROL UNIT. REPAIR XPENSIVE, BUT MORE IMPORTANTLY, A POTENTIALLY VERY DANGEROUS SITUATION, PARTICULARLY IF ONE ATTEMPTS TO CORRECT STEERING WHEEL OFF CENTER SITUATION.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11308353February 10, 2020
ENGINE
TL* THE CONTACT OWNS A 2014 ACURA RLX. THE CONTACT STATED WHILE DRIVING AT VARIOUS SPEEDS THERE WAS AN ABNORMAL KNOCKING SOUND COMING FROM THE ENGINE COMPARTMENT. THE VEHICLE WAS TAKEN TO (AUTONATION ACURA STEVENS CREEK 4747 STEVENS CREEK BLVD, SANTA CLARA, CA 95051) TO BE DIAGNOSED. THE CONTACT WAS INFORMED THAT THE TIMING BELT SHIM NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE CONTACT WAS INFORMED THAT THE WARRANTY WAS EXPIRED AND ALL REPAIRS WAS THE RESPONSIBILITY OF THE VEHICLE OWNER. THE APPROXIMATE FAILURE MILEAGE WAS 44,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11296895January 3, 2020
ELECTRONIC STABILITY CONTROL (ESC)
IMMEDIATELY ONCE THE CAR IS STARTED THE FOLLOWING SENSOR CODES POP UP: VSA, ALL WHEEL STEERING, EPS PROBLEM, FORWARD COLLISION PROBLEM. THE CAR CAN BE STATIONARY OR IN MOTION. WHEN THE SENSORS ARE ON THE CAR IS NOT ABLE TO GO ABOVE 50 MPH.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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