Acura RDX Complaints

2,183 consumer complaints on file.

#11673626July 15, 2025
UNKNOWN OR OTHER
11/17/2023-REAR WINDSHIELD SHATTERED UNEXPECTEDLY WHEN DRIVERS DOOR WAS CLOSED FROM THE INSIDE. NO PREVIOUS CHIPS OR DAMAGE. GLASS WAS REPLACED BUT SINCE THE HATCH DOOR IS SOLID ONE PIECE ALL THE SHATTERED GLASS IS TRAPPED INSIDE AND LOUDLY SLIDES AROUND WHEN OPENEIN, CLOSING OR DRIVING. i WAS TOLD THERE IS NO WAY TO GET THE GLASS OUT WITHOUT REPLACING THE HATCH DOOR.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11672543July 10, 2025
EXTERIOR LIGHTING
Low beam daily headlights do not illuminate properly forcing you to use high beams constantly because you can't see the road at night. Dangerous for driver of vehicle and major hazard for cars you pass because you are using your high beam headlights all the time.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11672546July 10, 2025
UNKNOWN OR OTHER
On 6/28/2025 My 2020 Acura RDX rear glass shattered!!!! totally shattered!!! for no reason! no chip! no damage! it just shattered!! the WHOLE rear glass was shattered!!!!
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11672445July 10, 2025
VISIBILITY
The contact owns a 2019 Acura RDX. The contact stated that the vehicle was parked in the driveway the rear glass shattered. There was no warning light illuminated. The vehicle was taken to a local dealer where the vehicle was diagnosed, and the contact was informed that the rear glass was faulty and needed to be replaced. The vehicle was not yet repaired. The manufacturer was notified of the failure. The approximate failure mileage was 82,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11671892July 8, 2025
EXTERIOR LIGHTING:HEADLIGHTS
The contact owns a 2013 Acura RDX. While the contact's daughter was driving at an undisclosed speed, the headlights failed to function as intended. The contact stated that the headlights were dim, causing the visibility to become impaired. The vehicle was taken to the dealer where it was diagnosed with failed delaminated headlight housings. The contact was informed that the headlight housings needed to be replaced. The vehicle was not repaired. The manufacturer was made aware of the failure and a case was filed. The contact was advised to take the vehicle to the dealer for diagnostic testing. In addition, the contact was advised to contact the NHTSA Hotline to report the failure. The failure mileage was approximately 132,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11672019July 8, 2025
ELECTRICAL SYSTEM:HORN
The contact owns a 2019 Acura RDX. The contact stated while driving at an undisclosed speed, the contact attempted to use the horn however, the horn was inoperable. The contact stated that while attempting to engage the horn, the horn failed to function properly or make a sound. The vehicle was taken to the dealer, where it was diagnosed that there were internal parts located in parts of the horn that needed to be replaced. The vehicle was repaired. The manufacturer was made aware of the failure. The failure mileage was approximately 63,220.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11670941July 2, 2025
ELECTRICAL SYSTEM
My car alarm starting going off at random throughout the night, last night and day today. The car also started flickering all the dashboard lights while the car was turned off completely. This seems like it’s the keyless access unit. I don’t know how the battery is not dead yet but seems like it will be tomorrow. The car has not been diagnosed by a dealership or independent service center but I’m seeing many people say they’ve had this same issue happen to them with the same year, make and model. There was no warning lights or symptoms instead I was woke up in the middle of the night to my car alarm going off. After turning the alarm off it happened again after about 5 minutes. My neighbor was outside and told me that it had actually been going off all night. I am now the villain of the neighborhood. This will definitely kill my battery as I’m watching and hearing electrical components turning on when I haven’t touched the key fob or door.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11670937July 2, 2025
STEERING, SERVICE BRAKES, LANE DEPARTURE: ASSIST
When slowing as I exited freeway the steering locked up and forced me into right lane. There were lots of warning lights, STOP when safe, steering assist problem, brake system problem, low speed braking problem. I had no power steering but was able to get car into a parking lot. I turned the car off and back on. The warning message said it was a brake system problem and to see dealer. Acura Link showed it was a CMBS problem. After turning the car off and on a couple more times the warnings went away and I was able to drive car to dealership. There were no warnings prior to steering lockup. Dealer told me it was a power steering malfunction. The vehicle is available for inspection at the dealership in Fresno, CA. This happened on [XXX]. Parts have been ordered but not expected to arrive until Monday, Jul 7th, 2025. If there had been a car in the right lane this would have caused an accident. I researched this issue on the internet and have found several reports of the same problem. Some people have had it happen multiple times. I purchased the car [XXX] and there were 4,523 miles on the odometer. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11670527July 1, 2025
FORWARD COLLISION AVOIDANCE: AUTOMATIC EMERGENCY BRAKING, SERVICE BRAKES, STEERING
While driving approximately 35 MPH and exiting the highway, the brakes locked up and the power steering became inoperable. The steering wheel was difficult to turn. The power steering, low brake speed, and Lane Keep Assist warning lights were illuminated. The message “Do Not Drive Vehicle – See Dealer” was displayed. If a vehicle had been behind me it definitely would have hit me. I got to a parking lot and shut off the car. I turned it on and the messages were still there. I called for roadside assistance for a tow. The vehicle was towed to the local dealer, who was unable to determine the cause of the failure; because there were no warning lights illuminated upon arrival. The vehicle was not diagnosed or repaired. The manufacturer was contacted and has no concerns. I am afraid to drive this car as it is on the highway every day.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11670438July 1, 2025
SERVICE BRAKES, STEERING, FORWARD COLLISION AVOIDANCE: AUTOMATIC EMERGENCY BRAKING
As this car was being driven by my mother, she was going approximately 40 mph around a turn on a road she drives every day and for now reason the car starting saying she had been in a crash, the steering stopped working and the brakes locked and she was no longer in the car. She was able to manuever it into a ditch, which fortunately wasn't very deep to avoid any other cars. We took this to the dealership who indicated they had never seen this type of issue there however when I researched, there had been several reports of this type of incident, 4 in VA alone. The car was at the dealership for over two weeks to be repaired as the dealership had to work with technicians at Acura to determine cause/replacement; however they indicated they can not guarantee it won't happen again. My mother lost my father two years ago and this was the first car she purchased on her own and now she is terrified. We asked Acura to help assist changing her out of this car and they simply refused through the manager of the dealership indicating they did nothing wrong and they have replaced the $8k part. Since she bought the vehicle in April 2025 and this happened just 6 weeks later, that does not give us comfort. The dealership was helpful and we were able to get her into a different kind of vehicle although she had to pay $8k more and she is on a fixed income. She has had multiple Acuras however this is a safety issue and likely a potential recall simply from numbers I have seen from research and the potential harm this could cause occupents of the car and anyone else that may be near them on the road. We are very disappointed in Acura. We may have to go back to dealership to get repair info as we didn't accept this car back, they gave my mother a loaner and then we bought a new one. Crown Acura of Richmond is where it was repaired.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11670248June 30, 2025
SERVICE BRAKES, FORWARD COLLISION AVOIDANCE: AUTOMATIC EMERGENCY BRAKING, LANE DEPARTURE: ASSIST
Picked up the vehicle. on [XXX]... on the way home I was going around a curve on a highway with a semi-truck to my right, when the car suddenly braked autonomously, and the power steering stopped working. I struggled to steer into the curve and then allowed the semi to move ahead so I could safely pull to the side of the road. I had several alarms go off that I had to cycle though to turn off. I fully powered down the car, and when I turned it back on I had 2 alarms that stayed on. Lane Keep Assist warning, and Braking System problem. I returned to the dealership the following morning [XXX] and they could not diagnose nor replicate the issue. I'm being asked to roll the dice by picking up the car today 6/30/25, and gamble with mine and my families safety. This problem need to be fixed! INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11669801June 27, 2025
UNKNOWN OR OTHER
Rear glass shattered spontaneously when closing the driver door. Sharp glass was everywhere and is now coming out of the back when it is opened or closed. The problem has been confirmed via independent service center. There were no warning signs or symptoms prior to failure.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11669601June 26, 2025
SERVICE BRAKES, STEERING, LANE DEPARTURE: ASSIST
For the third time now, my steering has locked up and sent my 2025 Acura RDX into limp mode. It is a major safety concern because the car steering locks up and or tries to turn. The first time it occured I almost went into a field because the car was trying to turn right while in the middle of a LH corner at 55mph. The second time was on a country road at around 40-50mph with no shoulder, and this most recent time on a straight country road at 50mph. Two times it has been towed to the nearest dealer and Acura has made major component replacements, including the engine wiring harness, and steering system twice now. I have opened a case with Acura stating the severity of safety concerns I have for myself, my family and other drivers on the road. If someone is not prepared to fight the steering and or strong enough it could very likely cause a crash and injuries. At this point, I don't believe Acura knows exactly what the issue is, since they are making the same repair as they did the first time. There are also other reports of this exact issue being reported online, specific to the 2025 model year.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11669140June 25, 2025
UNKNOWN OR OTHER
This safety issue is the sunroof glass. I was driving when the sunroof glass exploded and shattered, without warning. The sunroof itself and the shade underneath were both closed. The shade is the only thing that kept the shattered glass from falling into the vehicle and onto me. If the shade had been open, the glass would have fallen on to me and any passengers, possibly causing injury or death. The sound of the explosion alone is enough to cause panic, stress and impaired driving, putting everyone on the road in danger. The shattered glass was blowing off of the vehicle and onto other vehicles behind and those traveling the other lane. The past few days have been extremely hot. That is the only outlier that I can pin point, that may have caused stress to the sunroof. The vehicle sits under a carport at home and when I'm at work it is parked in an open parking lot. I was driving home from work after making a few stops, again, on an extremely hot day, Monday, June 24, 2025. There have been record-breaking heat days during this week. As I looked at the exploded sunroof, I can tell that the the glass exploded out/up instead of anything pushing the glass down. I did not call the police. I did call Honda/Acura customer service to file a complaint. I filed an insurance claim; which is still going to cost me $1,000.00 deductible to repair. My insurance has referred me to Safelite Solutions. The vehicle is available to view now and until it's able to be repaired; which I'm working on now.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11668957June 24, 2025
STEERING, LANE DEPARTURE: ASSIST
While driving around a curve with the LKAS system engaged the steering wheel locked up causing me to move into the next lane. Many warning lights came on, e.g., Stop brake system malfunction. LKAS malfunction etc. My safety was compromised and I had to pull over and shut the car off. My car is currently at the dealer. They said the power steering mechanism malfunctioned and needs replacing. They had to order the parts.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11668941June 24, 2025
AIR BAGS
The contact owns a 2021 Acura RDX. The contact received notification of NHTSA Campaign Number: 24V064000 (AIR BAGS); however, the part to do the recall repair was unavailable. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure. Parts distribution disconnect.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11668862June 24, 2025
STEERING, ELECTRICAL SYSTEM, LANE DEPARTURE: LANE KEEP: STEERING ASSIST
The contact owns a 2025 Acura RDX. The contact stated that while driving approximately 30-35 MPH and exiting the interstate, the power steering became inoperable. The steering wheel was difficult to turn. The power steering, low brake speed, and Lane Keep Assist warning lights were illuminated. The message “Do Not Drive Vehicle – See Dealer” was displayed. The driver pulled over safely. The vehicle was restarted, and the contact continued driving. The vehicle was towed to the local dealer, who was unable to determine the cause of the failure; because there were no warning lights illuminated upon arrival. The vehicle was not diagnosed or repaired. The manufacturer was contacted. The failure mileage was approximately 2,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11668795June 24, 2025
STRUCTURE:BODY
While driving over a bump or curb to enter parking lot, I hear a popping noise coming from the sunroof at the front passenger and rear driver side of the car.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11668276June 21, 2025
EXTERIOR LIGHTING
The low-beam reflector itself oxidizes, is not reflective at all, and no amount of brighter bulbs or clean outside lenses will help with a reflector that doesn’t reflect. (It’s also not related to the cloudy inner-lens. It’s the reflector.) Replacing the entire headlight assembly is the only solution which is about 1,000.00 many people are complaing of this. This should be a recall from Acura. On this model car, the low beams get so dangerously dim, that (my case for example), I literally could not tell if the low beam headlights were on or off if I were driving on a street where any street lights (even just residential neighborhood street lights) were anywhere within eyesight. The only time I could make out that they were on would be if I were on a pitch black section of a street, in which case I could see a very faint glow that only extended maybe four-feet out.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11667924June 19, 2025
EXTERIOR LIGHTING
Very low light output from low beams, I have researched others, here is the same situation I have The low-beam reflector itself oxidizes, is not reflective at all, and no amount of brighter bulbs or clean outside lenses will help with a reflector that doesn’t reflect. (It’s also not related to the cloudy inner-lens. It’s the reflector.) Replacing the entire headlight assembly seems to be the only solution ($300-450 for the lights and 2-3 hours of labor) People who mean well and arent familiar with the specifics of the Acura RDX 2013 to 2015 problem will give you conventional advice (clean the outside lenses and buy the brand bulbs they like), but they are incorrect. There is a widespread and extreme problem and defect with this specific generation of the Acura RDX. On my car the low beams are so dangerously dim, that (my case for example), I literally could not tell if the low beam headlights were on or off if I were driving on a street where any street lights (even just residential neighborhood street lights) were anywhere within eyesight. The only time I could make out that they were on would be if I were on a pitch black section of a street, in which case I could see a very faint glow that only extended maybe four-feet out. And when I parked facing the garage door at night, just about three feet from the garage door, both the running lights and the flashers were far (not just a little) brighter than the low beams.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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