Acura MDX Complaints

3,381 consumer complaints on file.

#11222930June 27, 2019
ELECTRICAL SYSTEM, ENGINE
TL* THE CONTACT OWNS A 2005 ACURA MDX. THE CONTACT STATED THAT THE VEHICLE EXPERIENCED REDUCED ENGINE POWER WITH THE POTENTIAL OF AN INTERNAL ELECTRICAL FAILURE. THE VEHICLE STALLED MORE THAN ONCE WITHOUT WARNING. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC TO BE DIAGNOSED. THE DIAGNOSTIC RESULTS WERE NOT DISCLOSED. THE VEHICLE WAS UNABLE TO BE DRIVEN SAFELY. THE DEALER WAS NOT CONTACTED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE VEHICLE WAS NOT REPAIRED. THE VIN AND FAILURE MILEAGE WERE NOT AVAILABLE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11222057June 24, 2019
VISIBILITY/WIPER
THE FRONT WINDSHIELD IS DISTORTED ON BOTH THE DRIVER AND PASSENGER SIDE, PILLAR AREAS. WHEN LOOKING THROUGH THE WINDSHIELD AT THESE POINTS, THE GLASS IS EXTREMELY DISTORTED AND CAUSES NAUSEA. THIS PORTION OF THE GLASS IS UNAVOIDABLE AS YOU NEED TO VIEW THE ENTIRE WINDSHIELD IN ORDER TO CHECK FOR PEDESTRIANS, VEHICLES, OR OTHER OBJECTS. IT APPEARS THIS IS A FLAW WITH MANY OF THE 2019 ACURA MDX'S AND SHOULD BE ADDRESSED APPROPRIATELY.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11221926June 22, 2019
POWER TRAIN
BOUGHT THE CAR BRAND NEW OFF THE LOT. IT STARTED HAVING ISSUES SOON AFTER PURCHASE. TOOK IT BACK TO THE DEALERSHIP AND TREATED ME AS IF I WAS A CRAZY FEMALE DRIVER. WAS TOLD THAT OUR PURCHASE INCLUDED OIL CHANGES FOR THE FIRST YEAR AND A 100,000 MILE WARRANTY, WHICH THEY CONVENIENTLY COULDN'T FIND AND WE MOVED SO I CAN'T FIND OUR PAPERWORK. ISSUE HAS ONLY GOTTEN WORSE OVER THE YEARS. IT ACTS LIKE IT DOESN'T KNOW WHICH GEAR IT WANTS TO BE IN. IT CAUSES A SHUDDER FEELING LIKE YOU ARE DRIVING OVER RUMBLE STRIPS. AFTER SEARCHING ON THE INTERNET, I FIND THAT THE TRANSMISSION, TORQUE CONVERTER, AND TRANSMISSION SOFTWARE HAS BEEN A PROBLEM FOR YEARS IN THE MDXS, BUT I NEVER RECEIVED A RECALL NOTICE. ACCORDING TO THE RECALL LETTER THAT ACURA SENT OUT TO OTHER PEOPLE, THEY CALL IT A TRANSMISSION JUDDER. I AM CALLING A NEW DEALERSHIP FOR AN APPOINTMENT AND PLAN ON MAKING A MECHANIC RIDE WITH ME TO PROVE WHAT'S GOING ON. I SHOULD NOT HAVE TO PAY FOR THE REPAIRS. YOUR SYSTEM WANTS ME TO ENTER A DATE FOR THEN THIS HAPPENED. IT BEGAN IN OCTOBER OF 2009, HAS BEEN ONGOING, AND HAS GOTTEN WORSE. THE CAR HAD 21 MILES ON IT WHEN I DROVE IT OFF THE LOT. NOW IT HAS 120,000+. THE ISSUES BEING ON ACCELERATION AND CONTINUES UNTIL AT LEAST 60MPH, EVEN AT HIGHER SPEEDS IF I TAKE MY FOOT OFF THE ACCELERATOR IN TRAFFIC OR TRY TO GO UP A HILL UNTIL THE NEXT GEAR KICKS IN BECAUSE IT IS SLUGGISH WHEN YOU PRESS THE ACCELERATOR DOWN EVEN TO THE FLOORBOARD.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11220990June 18, 2019
ELECTRICAL SYSTEM, ENGINE
TL* THE CONTACT OWNS A 2016 ACURA MDX. ON SEVERAL OCCASIONS, WHILE STOPPED AT A TRAFFIC LIGHT, THE VEHICLE STALLED. WHEN THE PUSH TO START BUTTON WAS PRESSED, THE VEHICLE RESTARTED. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. A DIAGNOSTIC APPOINTMENT WAS SCHEDULED WITH ACURA OF FREMONT (LOCATED AT 5700 CUSHING PKWY, FREMONT, CA 94538, (510) 431-2500). THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 38,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11220992June 18, 2019
AIR BAGS
TL* TAKATA RECALL. THE CONTACT OWNS A 2014 ACURA MDX. THE CONTACT RECEIVED A RECALL NOTICE FOR NHTSA CAMPAIGN NUMBER: 19V256000 (AIR BAGS). THE NOTICE STATED TO TAKE THE VEHICLE TO ACURA OF PEORIA (309-692-7800, 7500 NORTH ALLEN RD, PEORIA, IL 61614), WHICH WAS NOT A REASONABLE ACCOMMODATION FOR THE CONTACT. THE MANUFACTURER WAS CONTACTED REGARDING PART AVAILABILITY AND DEALER LOCATION. THE DEALER WAS NOT CONTACTED. THE CONTACT HAD NOT EXPERIENCED A FAILURE. PARTS DISTRIBUTION DISCONNECT. *BF CONSUMER STATED TAILGATE LIGHT GASKET THAT MAY LEAD TO TAIL LIGHT FAILURE. WE HAVE TWO LOCAL HONDA DEALERSHIPS BUT OUR CASEWORKER SAID NEITHER COULD DO THE RECALL WORK. REPAIR WAS DONE AT PEOIRA,IL (NEAREST ACURA DEALER). 'PARTS OF THIS DOCUMENT HAVE BEEN REDACTED TO PROTECT PERSONALLY IDENTIFIABLE INFORMATION PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6).'*JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11220700June 17, 2019
ENGINE
WHILE DRIVING ON THE HIGHWAY FOR EXTENDED PERIODS OF TIME, AN UNIDENTIFIABLE BURNING ODOR WAS EMITTED INTO THE CABIN. TYPICALLY PULLING OVER AND ALLOWING FOR IT TO COOL DID THE TRICK. EVENTUALLY THE SMELL RETURNED. THIS TIME THE SCENT GOT UNBEARABLE AND THE ENGINE AND CAR BEGAN VISIBLY SHAKING, ESPECIALLY WHEN ACCELERATING OR SLOWING DOWN. MECHANIC REVEALED THERE WAS AN OIL LEAKAGE IN THE CYLINDERS DUE TO A FAULTY SEAL, THUS LEADING TO EXCESS OIL CONSUMPTION.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11218497June 7, 2019
ENGINE
TL* THE CONTACT OWNED A 2012 ACURA MDX. THE CONTACT STATED THEIR SPOUSE ATTEMPTED TO REVERSE OF THEIR DRIVEWAY. THE CONTACT'S WIFE WAS DRIVING AND THEY HEARD AN ABNORMAL WHISTLING SOUND. AFTER THAT THE VEHICLE BEGAN TO PRODUCE SMOKE. THE CONTACT'S WIFE PLACED THE VEHICLE IN DRIVE AND EXITED THE VEHICLE. THEY HEARD AN ABNORMAL CRACKING SOUND AND THE VEHICLE CAUGHT ON FIRE. THE FIRE DEPARTMENT WAS CALLED. THE FIRE DEPARTMENT PUT THE FIRE OUT. A POLICE REPORT WAS NOT MADE. THERE WERE NO INJURIES. THE VEHICLE WAS DEEMED TOTALED BY THE CONTACT'S INSURANCE. THE CONTACT CALLED MUNGENAST ACURA OF ST.LOUIS (13720 MANCHESTER RD, MANCHESTER, MO 63011 (314) 822-2872) WHERE THE VEHICLE WAS DIAGNOSED AND THE TEST READ THAT A NEW ALTERNATOR NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 82,000.
Crash:
No
Fire:
Yes
Injuries:
0
Deaths:
0
#11217759June 4, 2019
UNKNOWN OR OTHER
IN THE 2007 AND SOME LATER MODELS OF THE ACURA MDX THERE IS A POWER DRAIN DUE TO THE BLUETOOTH MODULE ON THE VEHICLE. IF VEHICLE SITS FOR MORE THAN 24 HOURS, IT HAS TO BE JUMP STARTED. I HAVE HAD TO REPLACE A BATTERY PREMATURELY DUE TO THE CONSTANT DRAIN. ACURA'S SOLUTION IS TO REPLACE THE BLUETOOTH MODULE AT THE CUSTOMERS EXPENSE. THE OTHER SOLUTION IS TO DISCONNECT THE BLUETOOTH MODULE CURRENTLY IN THE VEHICLE WHICH I HAVE DONE. WITH MORE STATES PASSING LAWS DUE TO THE DANGER OF BEING ON A CELLPHONE WHILE DRIVING, THIS FURTHER SEEMS LIKE IT SHOULD FALL UNDER A SAFETY RECALL. I FAIL TO SEE WHY THE CONSUMER SHOULD HAVE TO PAY TO CORRECT A MANUFACTURER DEFECT. IT SHOULD BE NOTED THAT I PURCHASED THIS VEHICLE USED AND CHECKED WITH ONLINE FORUMS TO FIND THE PROBLEM I'M REFERRING TO HAS BEEN A COMMON PROBLEM ACROSS THE BOARD.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11217190May 31, 2019
ELECTRICAL SYSTEM, POWER TRAIN
ALL DOOR LOCKS, WINDOWS, TRUNK, FUEL DOOR, AND SUNROOF DOES NOT WORK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11210663May 29, 2019
AIR BAGS, ELECTRONIC STABILITY CONTROL (ESC), ELECTRICAL SYSTEM
TAKATA RECALL MY AIRBAGS WERE REPLACED TWICE ALREADY THROUGH RECALL REPAIR AND THE AIRBAG SENSOR CAME BACK ON LAST WEEK, MOMENT IT CAME ON I WAS IN MOTION AND THE STEERING WHEEL I WAS NOT ABLE TO CONTROL THE STEERING. THIS RESULTED IN ME SIDE-SWIPING AND OBJECT, HITTING THE CURB AND FLATTENING MY TIRE. THERE IS ALSO ANOTHER RECALL ON MY VEHICLE
Crash:
Yes
Fire:
No
Injuries:
0
Deaths:
0
#11210301May 28, 2019
STEERING
I TURNED THE STEERING WHEEL FULLY CLOCKWISE WITH THE CAR OFF WHILE IT WAS IN MY GARAGE. AS I WAS STRAIGHTENING THE WHEEL, IT BECAME COMPLETELY LOOSE AS IF SOMETHING IN THE STEERING SHAFT OR A CONNECTION HAD BROKEN. THE STEERING WHEEL SPUN FREELY IN BOTH DIRECTIONS WITHOUT TURNING THE WHEELS. THE LOWER U-JOINT THAT COUPLES THE SHAFT TO THE GEAR BOX BROKE. I UNDERSTAND THERE IS GREATER FORCE ON THAT PART WHILE THE CAR IS OFF (NO POWER STEERING), BUT THE STRENGTH OF THAT JOINT SHOULD HAVE SUFFICIENT SAFETY MARGIN TO WITHSTAND THIS. WHAT IF IT WAS JUST DAMAGED ENOUGH AT THAT POINT THAT IT STILL WORKED, BUT WENT ON TO FAIL IN THE HIGHWAY? 70 MPH AND NO WAY TO STEER THE CAR. SCARY. THE CAR IS OVER 10 YEARS OLD AND HAS JUST UNDER 200000 MILES, BUT I WOULD EXPECT A COMPONENT THIS CRITICAL TO BE ONE OF THE LAST THINGS TO FAIL ON A CAR.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11210328May 28, 2019
SERVICE BRAKES, ELECTRICAL SYSTEM
THIS VEHICLE IS HAVING ELECTRICAL ISSUE IN WHICH IS AFFECT VARIOUS PARTS, INCLUDING THE DECELERATION OF THE VEHICLE. THERE ARE TIMES IN WHICH THE BRAKE IS PRESSED AND INSTEAD OF THE VEHICLE DOES NOT RESPOND TO START TO SLOW DOWN. THE BRAKES ON THE TRUCK HAVE REPLACED ALONG WITH TIRES AND YET THE PROBLEM DOES CONTINUES. THIS A DAILY THING THAT HAPPENS IT IS MORE NOTICIBLE WHEN THE VEHICLE REACHED ABOVE 65 AND ABOVE MILES. I HAVE ALMOST GOT INTO AN ACCIDENT DUE TO THIS.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11210409May 28, 2019
POWER TRAIN
I WAS DRIVING 80MPH SOUTHBOUND ON 45 IN HOUSTON, TEXAS ON SUNDAY, MAY 26, 2019, DURING MEMORIAL DAY TRAFFIC. WITHOUT NOTICE, MY CAR BEGAN TO DING AND STATED TO 'STOP DRIVING'. IT ALSO SHOWED A TRANSMISSION ERROR AND PARKING BRAKE ERROR. IN ADDITION, THE CAR SHIFTED INTO NEUTRAL AUTOMATICALLY, DISABLED THE GAS PEDAL AND I WAS UNABLE TO REENGAGE DRIVE. AT THIS TIME, THE HIGHWAY I WAS ON WAS UNDER CONSTRUCTION WITH CEMENT WALLS ON BOTH SIDES WITH NO SHOULDER. I WAS ABLE TO COAST TO THE NEAREST EXIT AND LEAVE THE HIGHWAY. ONCE OFF THE HIGHWAY, I RESTARTED MY CAR AND WAS STILL UNABLE TO PUT IT IN DRIVE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11209994May 25, 2019
VEHICLE SPEED CONTROL
TRANSMISSION SHIFTING HARD. I ALSO HEAR AND FEEL A GRINDING SOUND. WHEN SHIFTING ON THE LOWER GEARS, IT SHIFTS HARD. I HAVE READ THAT THERE IS A BULLETIN ON THIS BUT NO RECALL YET. THERE HAVE BEEN MANY COMPLAINTS. BULLETIN TSB NO. 15-054. HOW MANY COMPLAINTS ARE NEEDED BEFORE A RECALL IS ISSUED?
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11210001May 25, 2019
POWER TRAIN
PURCHASED A CERTIFIED PRE-OWNED ACURA MDX DEC. 30, 2018. SINCE OWNING THE VEHICLE WE HAVE EXPERIENCED 3 EPISODES OF VEHICLE LOSING FORWARD THROTTLE WHILE DRIVING AT HIGHWAY SPEEDS. 2 EPISODES OCCURRED WHILE ATTEMPTING TO PASS ANOTHER VEHICLE. IT IS AS IF THE CAR GOES INTO NEUTRAL. THERE ARE NO ERROR MESSAGES OR ENGINE SHUT OFF. WITHIN 10-15 SECONDS THE TRANSMISSION ENGAGES. AFTER EACH INCIDENT WE HAVE BROUGHT THE VEHICLE TO OUR LOCAL ACURA DEALERSHIP. P2638 CODE IS GENERATED WITH EACH INCIDENT. THEY CANNOT REPLICATE THE PROBLEM. THEY HAVE UPDATED THE SOFTWARE AND COMPLETED ALL THE LATEST RECALLS. CORPORATE HAS BEEN NOTIFIED AND WE HAVE A CASE NUMBER. EACH TIME THE VEHICLE HAS BEEN RETURNED TO US TELLING US IT IS SAFE TO DRIVE. CORPORATE REFUSES TO HELP AND ASSURES US IT IS SAFE. THE MOST RECENT EPISODE MAY 19,2019 HAPPENED AFTER THE DEALERSHIP HAD OUR VEHICLE FOR 2 WEEKS.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11209628May 24, 2019
SERVICE BRAKES
BREAKING LIGHT GOES ON AND THE BRAKE GETS STUCK AND MAKES A GRASPING NOISE LIKE SOMETHING IS GRINDING AND THE PEDAL IS STUCK DOWN.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11209745May 24, 2019
SERVICE BRAKES
THE ANTI COLLISION SYSTEM IS DEFECTIVE AND IT'S PUTTING MY FAMILY AT RISK. IT SLAMS ON BREAKS BY ITSELF WITHOUT ANY OBSTACLE IN FRONT. IT STARTED HAPPENING MORE AND MORR FREQUENTLY. CALLED THE ACURA DEALRSHIP AND THEY CLAIM IT'S NORMAL AND THE CAR WOULD BREAK FOR ANY PERCEIVED OBSTACLE IN FRONT OF IT.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11208739May 20, 2019
POWER TRAIN
NOTE THAT THE FOLLOWING PROBLEMS HAVE BEEN OCCURRING FREQUENTLY SINCE I PURCHASED THE CAR IN OCTOBER 2017; THE DATE REQUIRED BELOW WAS A RANDOM DATE I CHOSE. WHEN ACCELERATING QUICKLY TO ENTER A HIGHWAY, THE TRANSMISSION HESITATES BEFORE DECIDING WHICH GEAR TO JUMP INTO. THIS ALSO OCCURS, TO A LESSER EXTENT, WHEN I HAVE TO STOMP ON THE GAS IN AN EMERGENCY SITUATION WHILE ON THE HIGHWAY. THIS IS EXTREMELY DANGEROUS SINCE IT MAKES ME VULNERABLE TO AN ACCIDENT; WHEN I STOMP ON THE GAS PEDAL, I EXPECT TO GET ACCELERATION. I DON'T EXPECT THE CAR TO PAUSE IN ORDER TO DECIDE WHICH GEAR WOULD BE THE BEST TO JUMP INTO. THE DEALERSHIP SAID THE COMPUTER WAS TRYING TO DECIDE WHICH GEAR WOULD BE THE MOST ECONOMICAL, FROM A GAS PERSPECTIVE, TO SHIFT INTO. THIS IS NOT FOR NORMAL ACCELERATION, BUT WHERE I NEED TO ACCELERATE VERY QUICKLY. ADDITIONALLY, THE AUTOMATIC TRANSMISSION JERKS WHEN SHIFTING FROM 1ST TO 2ND GEAR. IT HAS BEEN HAPPENING SINCE I PURCHASED IT IN OCTOBER 2017. WHEN I COMPLAINED ABOUT IT TO THE DEALER SERVICE CENTER, THEY SAID THIS WAS "NORMAL" AND NOTHING THEY COULD DO.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11208281May 17, 2019
STRUCTURE, EXTERIOR LIGHTING
TL* THE CONTACT OWNS A 2014 ACURA MDX. THE CONTACT STATED THAT MOISTURE ENTERED THE REAR DRIVER'S SIDE LIFTGATE TAIL LIGHT. THERE WAS NO WARNING INDICATOR ILLUMINATED. AN UNKNOWN LOCAL DEALER WAS NOTIFIED AND DID NOT ASSIST. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 69,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11208059May 16, 2019
EXTERIOR LIGHTING
TAIL AND STOP LIGHTS COLLECTING MOISTURE. POSSIBLY RESULT IN: A BLOWN FUSE, WHICH DISABLES THE FRONT AND REAR POSITION LIGHTS, REDUCES VEHICLE VISIBILITY AND INCREASES RISK OF A CRASH. CONTINENTAL ACURA OF NAPERVILLE AND ACURA ATOMOBILE DIVISION OF AMERICASN HONDA MOTOR COMPANY REFUSE TO REPLACE IT .
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

← Back to Acura MDX