Acura MDX Complaints

3,381 consumer complaints on file.

#11478393August 9, 2022
AIR BAGS
The contact owns a 2002 Acura MDX. The contact received notification of NHTSA Campaign Number: 20V027000 (Air Bags) however, the part to do the recall repair was not yet available. The local dealer was contacted several times and informed the contact that they did not have the equipment needed for the recall repair. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue and followed up with the dealer. The contact stated an unknown service light was illuminated. The vehicle was not diagnosed or repaired. The failure mileage was approximately 230,000. Parts distribution disconnect.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11478020August 7, 2022
SUSPENSION
Suspension clicking noise when turning wheel to from one end to another. I found that the outer tie rod end ball joint wasn’t torque down. I double checked the lower ball joint and found it wasn’t torque down as well. The clicking went away after torquing down the outer tie rod joint.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11476308July 28, 2022
FORWARD COLLISION AVOIDANCE: AUTOMATIC EMERGENCY BRAKING
The contact owns a 2020 Acura MDX. The contact stated while driving approximately 40 MPH, the collision mitigation braking system inadvertently activated. There were no warning lights illuminated. The contact had since deactivated the collision mitigation braking system. The contact stated that the failure recurred several times. The vehicle was not diagnosed or repaired. The manufacturer was not notified of the failure. The approximate failure mileage was 19,725
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11475781July 25, 2022
ELECTRICAL SYSTEM, FORWARD COLLISION AVOIDANCE: WARNINGS
During driving, Collision Mitigation Braking System (CMBS) will activate and "BRAKE" light will blink, indicating that you should apply brakes. This happened multiple times. Finally the CMBS warning light came on permanently. I took my car to Acura Dealership for repairs. They informed me that it was a software issue and update of the software should resolve this problem.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11475517July 24, 2022
POWER TRAIN, LANE DEPARTURE: BLIND SPOT DETECTION
Transmission issues with my 2016 Acura MDX slipping into neutral and staying there while driving at high speeds on interstates. This could've caused injury to myself, my passengers, and other drivers on the road due to the high speeds. Without being to able to accelerate when needed, it could've resulted in harm. Transmission Service Problem and Blind Spot Malfunction lights appeared. I took the vehicle to Acura for service 3 weeks before the last incident and Acura said there was no problem and to bring it back if it happened again. 3 weeks later, it happened again. I had reported slippages in the transmission for several service checks with no issues found by Acura. After the most recent incident, Acura recommended to either keep driving and bring it back or replace the transmission. Diagnostics were run and error codes cleared. The CSR at Acura mentioned he saw this on at least 5 Acura 2016 MDXs this year already. The warning lights did not appear until the last issue. Several other incidents occurred with no warnings. All transmission maintenance activities have been performed.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11474707July 19, 2022
ELECTRICAL SYSTEM, UNKNOWN OR OTHER
I was driving my car with my infant daughter in the backseat. We were stopped at a red light in the middle of a busy intersection. The car was in idle mode. When I went to turn left the car shifted into neutral. I could not go into drive. I had to turn the car off and turn it back on again to get it to move out of the intersection. We almost got rear ended. When my husband brought the car in the shop they ran diagnostic testing and said nothing was wrong. Only that the problem may be caused by a low battery. They replaced the battery and let my husband drive home. I want to know why there was no low battery warning light? Also why do I have to almost have a collision to find out the battery doesn’t work?
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11474456July 18, 2022
POWER TRAIN
Complete Transmission failure at 77,000 miles. Vehicle lost power at highway speeds causing a dangerous situation and stranded our family 650 miles from home. Had vehicle towed to the nearest acura dealership where I was told the transmission was terminal and needed to be replaced. Three weeks later the dealership has failed to find a transmission and nothing has happened. Acura extended a good faith discount on the repairs 4k down from 9k because it failed just out of warranty.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11474571July 18, 2022
SERVICE BRAKES
When applying brakes, irrespective of speed at which I am traveling, I experience a distinct vibration/judder in the front brakes when applying the brakes on my 2017 Acura MDX.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11473897July 14, 2022
AIR BAGS
The contact owns a 2002 Acura MDX. The contact stated that the air bag warning light would illuminate while leaning on the passenger’s side front door. The contact stated that the warning light would turn off once the passenger moved away from the door. The vehicle was not taken to a dealer or independent mechanic to be diagnosed or repaired. The manufacturer was not made aware of the failure. The failure mileage was unknown.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11473786July 13, 2022
ELECTRICAL SYSTEM, ENGINE
My car was stopped at a light with idle auto on. The car shut off and switched into neutral with check engines lights on the dash. I was not able to switch the car to drive. I had to restart the car. This has happened twice in 2 weeks at busy intersections. I have brought the car to the dealership but they are unable to replicate. There was no prior warning lamps or signs prior to this happening.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11473579July 12, 2022
POWER TRAIN
I have had the vehicle since beginning of March and I noticed the transmission slipping. I had the transmission flushed which made the problem not as bad but it was still there. A couple weeks later the transmission started slipping hard again and I had the transmission replaced by the dealer. I take it home and its shifting all over the place and not accelerating. Acura did a reprogram and I picked it up and the minute I left the dealer, it started to do a hard shift/slip between 4th and 5th gear that is not going away after a new transmission was put in. I'm not getting any warnings or lights, just the hard shifting that has caused me to return to the dealer on 3 separate occasions and now will be a 4th time. This can be dangerous because I do not know what the car will do at any given moment while I am driving.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11473342July 11, 2022
ELECTRICAL SYSTEM, FUEL/PROPULSION SYSTEM, UNKNOWN OR OTHER
I have had problems with the car stalling or shifting to neutral from drive after the auto stop feature is engaged. This typically happens when the engine tries to restart after having shutoff at the stop. It is difficult to replicate the problem and the dealer can't seem to replicated the problem but it has happened to me many times, particularly in hot weather or after long drives. Typically it happens after a long drive or a lot of around town driving (maybe when the engine is hot?). The dealer does not believe it is related to the fuel pump replacement but that is when it seemed to have started happening but this is entirely speculation. Very frustrating as I have been to the dealer 3 times with the problem and they cannot "replicate" it. They supposedly also replaced the battery and updated the software in the car but that has not solved it. I am growing concerned because it is very dangerous, particularly when stopped at a busy intersection. The last stall happened and it took a minute or so to get the car running again at a busy and large intersection. I am also worried about the happening when on an incline. It doesn't happen all of the time, sometimes there is just a hesitation but the car starts and lurches forward. I have a 2019 with about 35K miles on it and have used primarily for long distance trips and not much around town driving. I have attached the dealer work orders for the three visits but stopped bringing the car in because it has been a waste of time as they are unable to find the issue. Also, I have reported the issue twice to American Honda and they have sent me back to the dealer with no results. This is a dangerous situation and I noticed that there is a related recall for the Acura TLX model with the same engine. This problem is ongoing and has happened to me twice in the past 2 days if I forget to disable the auto shutoff feature. Thanks.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11472580July 6, 2022
ELECTRICAL SYSTEM, ENGINE, POWER TRAIN
While driving vehicle, all power shut off after all lights(airbag, tire, engine, etc. came on the dashboard) not able to start vehicle now at all. Has power but will not run, turn over, stay running, etc. has brand new battery so that’s not the problem no problems until today.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11471653June 29, 2022
ELECTRICAL SYSTEM, FUEL/PROPULSION SYSTEM, ENGINE
DONE everything Dealer suggested and still having problems with random misfires in 1,2 and 3 cylinders, changed spark plugs, fuel injectors, ignition coils and compression test and changed rear CAT. Still check engine light come on sometime then the SUV driving good, and sometimes it drive ruff, check engine light come on then go off then come back on with same codes: random misfire.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11471261June 27, 2022
UNKNOWN OR OTHER
My Sunroof exploded.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11470904June 24, 2022
VISIBILITY:SUN/MOON ROOF ASSEMBLY
I was driving my 2022 Acura MDX on interstate highway in the middle lane of a three lane road. We had our panoramic sunroof closed, but the interior sliding sunroof door was fully open exposing the entire panoramic sunroof. After a period of time and without indication or warning, the sunroof exploded (sounded like a gunshot when it exploded) sending glass throughout the interior of the vehicle as we were driving at highway speeds. We were lucky that there were no vehicles next to us when the explosion happened because I swerved out of my lane temporarily not knowing what just happened. We were not anywhere near overpasses, trees, or any other hazard that might have dropped an object onto the top of the sunroof. Additionally, we did not see any road debris flying towards our vehicle. Fortunately we were near home and we slowed the vehicle down to exit the freeway and made it home to further examine the damage.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11470311June 21, 2022
FUEL/PROPULSION SYSTEM
My mechanic replaced the battery on May 9th and could smell gas but I had just fueled the vehicle. Two days later is when it got worse while driving back home I pulled over and could smell gasoline inside the vehicle as if an open gas can was sitting in the passenger seat. I stopped using the vehicle and took it to my mechanic and he discovered a crack in the weld on the front fuel rail. This could have harmed my family, pets or myself if it had caught on fire. In 1 hour I used a quarter tank of gas because of the high pressure pushing the gas on to the engine. Vehicle taken to Anchorage Acura and the Acura mechanic confirmed what my mechanic found. There were no warning lights or indications of anything wrong until I could smell the gas.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11469847June 17, 2022
VEHICLE SPEED CONTROL, POWER TRAIN
Gas petal is very touchy. It accelerates to fast even when you try to barely push the petal. And causes to shift hard.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11468001June 7, 2022
ENGINE
This 2016 Acura MDX with the 9 speed automatic transmission and the Auto Engine Shut Off function will sometimes fail to restart the engine after cutting off. This presents a safety issue as the car stalls in traffic. This has happened multiple times over the last 4 years (most recently 06/02/2022). This issue was noted to the Acura service department who stated they could not find an issue.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11467766June 6, 2022
SUSPENSION
We purchased the vehicle on April 2nd. The front left strut airbag burst while we were driving at 23 miles an hour. Thankfully were weren't going fast when the failure occurred. I would imagine that at highway speeds this could greatly impact your driving ability as the front left of the car dropped down about 6 inches. The dealer currently has the part on backorder but has yet to attempt a repair. Our vehicle has been out of commission for 26 days. We got about 15 warning lights and parked in our driveway as we happened to be near our home when the strut broke. We had the vehicle towed to the nearest Acura dealership.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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