Acura MDX Complaints

3,381 consumer complaints on file.

#11629537December 8, 2024
ENGINE
Prior to this incident, we had no major issues with the car and performed all necessary oil changes. While driving 30 mph the car began to brake and stutter by itself and every emergency light came on the dash. The car behind us almost hit us from the car randomly braking. We took the car to the Acura dealer and they reset the computer and charged us $435. We drove off the lot and 15 miles later the car did the same thing. We took it back to the dealer and they said the camshaft malfunctioned. We were then charged another $2450. From our understanding, camshafts should last 200k miles. Our car only had 54k miles on it.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11629227December 6, 2024
FUEL SYSTEM, GASOLINE
The contact owns a 2018 Acura MDX. The contact stated while driving at various speeds, there was a loud vibrating noise coming from the vehicle. There was no warning light illuminated. The contact had received notification of NHTSA Campaign Number: 23V85800 (FUEL SYSTEM, GASOLINE); and the vehicle was taken to the dealer where the recall repair was performed; however, the failure persisted. The vehicle was taken to an independent mechanic where a diagnostic test was performed, and the contact was informed that the other fuel pump that was not included in the recall was probably the cause of the failure. The dealer and the manufacturer were notified of the failure but offered no assistance. The vehicle was not repaired. The failure mileage was approximately 100,500.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11628987December 5, 2024
ENGINE, FUEL/PROPULSION SYSTEM
We have two stop sale safety recalls on our 2018 Acura MDX that have gone over a year without being addressed. I have contacted Acura and the dealership multiple times. Acura refers me to the dealer and the dealer refers me to Acura. Apparently there is no accountability for important safety recalls. Would appreciate some help from NHTSA
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11629127December 5, 2024
FUEL/PROPULSION SYSTEM
From a standstill, Car often does not accelerate right away when accelerator depressed (even floored). Often times there is a significant lag between depressing the accelerator and actual propulsion, as if fuel not being injected (then car peels out from sudden injection). Last year I did Internet research to find that my model year is part of a range of acuras that share this problem. Today I received a recall notification for this very problem on an app. When I entered my VIN on the NHTSA website it said my car VIN was not part of the recall, but it is the exact problem described in the recall and my car is part of the described range of models in the specified date range.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11628980December 5, 2024
ELECTRICAL SYSTEM, EQUIPMENT:ELECTRICAL:INFOTAINMENT
See attached document for complaint.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11628766December 4, 2024
ENGINE
The contact owns a 2016 Acura MDX. The contact stated that while driving on several occasions at various speeds, the vehicle lost power. The vehicle was steered to the side of the road after each failure and restarted. The contact stated that an unknown fault code was displayed occasionally. The vehicle was not diagnosed or repaired. The manufacturer was not notified of the failure. The failure mileage was approximately 70,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11628823December 4, 2024
ENGINE, FUEL/PROPULSION SYSTEM, POWER TRAIN
While accelerating, the vehicle to decelerated rapidly, the gas pedal became unresponsive when pushed down. Numerous warning lights started Additionally, the vehicle shifted into neutral while the vehicle was being driven and would not shift out even after stopped. I was on a very busy 6 lane highway going 80 mph in thanksgiving traffic, my wife, 1 year old and 3 year old were in the vehicle. This appears to be a known issue from Honda, please see [XXX], et al. v. American Honda Motor Company Inc., et al., Case No. [XXX], INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11628844December 4, 2024
STRUCTURE:BODY
Pearl white paint pealed between sunroof and windshield, which could lead to rusting of the roof. The symptom looks exactly like the extended warranty issue in Acura Service Bulletin 19-029, which only covers models until 2016.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11628261December 2, 2024
ENGINE
Engine blew a rod at 130,000 miles. Replaced engine. Maintained vehicle correctly And changed oil regularly. contacted Acura, but no help. Other vehicles reported similar problems and recalls issued., but not for my particular vehicle.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11628158December 1, 2024
ENGINE
Driving on [XXX], car began to make a loud noise, began to lose power and smoke was pouring out of the engine. No check engine lights came on. Pulled over immediately and turned off engine, and smoking continued. Car was in a unsafe location and we had to wait an hour with traffic very close for a tow truck. Large quantities of oil leaked out of the engine. Car was towed to Niello Acura in Roseville CA. They diagnosed Catastrophic Engine Failure. Large hole in oil pan and wrist pin found lodged between A/C compressor bracket and engine block. Wrist pin secures the piston to the connecting rod (there is a recall on Acura MDX's for this but my car was not included) Needs new engine. All maintenance was up to date. 78K miles on the engine, had just been serviced at 75K. Purchased at 18K as a Certified Used Vehicle. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11628072November 30, 2024
ENGINE, POWER TRAIN
Engine failure due Dealership refusal to fix recall items. Engine completely stop working in between drive.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11627892November 29, 2024
ENGINE
My car is producing a loud noise from the engine bay, which closely resembles the sound of a failing crankshaft. I have taken the vehicle to the dealership several times, but they were unable to determine the source of the noise. I consulted with an experienced mechanic who advised me that the engine is likely to fail soon if the issue is not addressed. He recommended inspecting the internal components of the engine, specifically the crankshaft, for potential faults. I am not sure if the official dealership can check my engine for a faulty crankshaft.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11627681November 27, 2024
POWER TRAIN
In front of the red light on the way to work in a morning, I stopped my MDX, then when the red light changed to green, I pressed gas pedal to cross over the street, but unfortunately, my car was pulled backward, and meanwhile, I heard a loud sound of Bang from my mdx. I suspect that the loud sound must be from the gears conflicting in the transmission when automatic transmission shifts. Moreover, the car jerks at around 45 mph speed sometimes. Acura must recall fixing this issue.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11627411November 26, 2024
FUEL SYSTEM, GASOLINE
The contact owns a 2018 Acura MDX. The contact received notification of NHTSA Campaign Number: 23V858000 (Fuel System Gasoline); however, the part to do the recall repair was not yet available. An unknown local dealer was contacted. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure. Parts distribution disconnect.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11627433November 26, 2024
ENGINE, POWER TRAIN
the car suddenly shut off when i was on the red light wit the idle stop.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11627599November 26, 2024
FUEL/PROPULSION SYSTEM, ENGINE
The car is stalling on the highway.that very scary situation the dealer said they don’t have the parts to fix it. Also they said till the check light doesn’t come on they can’t fix it. I don’t know what to do
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11627160November 25, 2024
ELECTRICAL SYSTEM, UNKNOWN OR OTHER
The vehicle stalled and was unable to start again, Called AAA , they jump started but when I went to dealership they said it wasn't the battery. The car electrical electric system was flashing. The breaks won't release. This is not the first time. My car is currently in Acura service for 5 days and they can't figure out what the problem is. My friends car also has had similar issues. I have a video of the flashing indicators. The car has only 33k miles.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11626905November 22, 2024
FUEL/PROPULSION SYSTEM, UNKNOWN OR OTHER
I have been trying to get the two recalls fixed for several months with the dealership telling me they don't have the parts and they would contact me when they get the parts in. No one contacts me, I call to find out if they have received parts. Recall, 23V-858 and 23V-751.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11626892November 22, 2024
ENGINE, UNKNOWN OR OTHER
Vehicle lost power- all lights came on. After being towed to two separate mechanics, found out engine blew. Had to replace the following: Engine Radiator Motor mounts Timing belt Thermostat
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11626627November 21, 2024
ENGINE
The contact owns a 2016 Acura MDX. The contact stated that while driving 40 MPH, there was a knocking sound coming from the engine. The vehicle was driven to the residence. The check engine warning light was illuminated. The vehicle was then towed to a local dealer to be diagnosed. The contact was informed that the rod bearings had failed, and the engine needed to be replaced. The vehicle was not repaired. The manufacturer was notified of the failure. The approximate failure mileage was 86,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

← Back to Acura MDX