Acura MDX Complaints

3,381 consumer complaints on file.

#11639156January 28, 2025
ENGINE AND ENGINE COOLING
The contact owns a 2017 Acura MDX. The contact stated while driving 70 MPH, there was an abnormal knocking sound coming from the engine compartment, prompting the contact to discontinue driving the vehicle. The check engine warning light was illuminated. The vehicle was towed to the dealer, who diagnosed a failure with the connecting rod bearings, resulting in damages to the engine. The contact was informed that the engine needed to be replaced. The vehicle was not repaired. After investigating the failure, the contact related the failure to NHTSA Campaign Number: 23V751000 (Engine and Engine Cooling), but the VIN was not included. The manufacturer was notified of the failure, a case was opened, and the contact was referred to the NHTSA Hotline for assistance. The failure mileage was 91,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11638921January 27, 2025
SERVICE BRAKES, ELECTRICAL SYSTEM, FORWARD COLLISION AVOIDANCE: AUTOMATIC EMERGENCY BRAKING
There is an active recall on the brake calipers and fuel pump for Acura Mdx 2017, and Hondas. My Acura Mdx 2017 has the same issues with a code of p07e4, which is the brake calipers. When looking up the recall of my car, there is no recall on it when inserting the VIN. My car is an Acura Mdx 2017; I do not understand why it is not included in the recall when it should.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11638647January 26, 2025
FORWARD COLLISION AVOIDANCE: ADAPTIVE CRUISE CONTROL, FORWARD COLLISION AVOIDANCE: WARNINGS, FORWARD COLLISION AVOIDANCE: AUTOMATIC EMERGENCY BRAKING
I'm not sure if there is a problem with any of the components, but the radar sensor malfunction impacted the vehicle's braking system. Situation: On [XXX], I was driving with my wife and her nephew from my home (Ankeny, IA) to Indiana on [XXX] [XXX] and [XXX] [XXX] . It was snowing that day. As usual, there were other vehicles on the highway, semi-trucks, pickup trucks, cars. The snow was splashing on to my front bumper, lights, radar sensor and windshield. As it was snowing, I did not engage the cruise control feature. We were around 30 miles from Iowa City, I was passing a semi-truck, a message was displayed on the dash to clean the radar sensor. I thought of pulling over in a safe spot to clean it up. At the same time, "front collision off" and "brake system" icon lite up. The road also changed from downhill to uphill. Suddenly, the vehicle started swaying in my lane, towards the semi-truck wheels and towards the guard rails. I was able to control the steering and come to a stop. That was a near death experience. I got my breath for a minute and cleared the radar sensor. After cleaning the radar sensor, the vehicle was driving fine going up and down the rolling hills of Iowa. Concern: Why a blocked radar sensor should impact the braking system? I understood the impact to adaptive cruise control and front collision features. Are the traction control, ABS, or some other system disabled due to malfunction of the radar sensor? Can the radar sensor wires being bad disables the braking ability? INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11638314January 24, 2025
ENGINE
I was driving down the road & without any warnings my car suddenly loss power. Engine started a really bad knocking sound then stalled out , took to certified mechanic and he told me I need a new engine. Prior to this there were no boarding likes or issues related to the car.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11638359January 24, 2025
VISIBILITY/WIPER
I purchased this car in late February 2024. In late July, without any provocation or incident, the windshield cracked on the driver's side. I took the vehicle to an Acura dealer in Virginia Beach, VA, and asked about replacement. The car was less than six months old, and only had about 4,000 miles on it. The dealer stated to me, after taking a number of photographs, that they (the dealer) would submit this as a warranty claim to Acura. I was notified about two weeks later that he windshield was indeed covered by the warranty and that I could make an appointment in early September to have the windshield replaced. Since then, the appointment has been a constant postponement by the dealer and ACura stating that the part -- iu.e. a new windshield -- is not available. The last notification arrived by email this past week (and I am happy to forward the emall chain to you). I cannot het a response form either the dealer or Acura as to if and when this windshield will be replaced. It has not been six months since I started the process.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11638035January 23, 2025
ENGINE AND ENGINE COOLING
The contact owns a 2017 Acura MDX. The contact received notification of NHTSA Campaign Number: 23V751000 (ENGINE AND ENGINE COOLING); however, the part to do the recall repair was unavailable. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure. Parts distribution disconnect.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11637711January 22, 2025
ENGINE
Driving on the highway when suddenly I had lost all power and then the check engine light flashed. I was stranded for hours waiting for.a tow truck and freezing temperatures with no power to my vehicle. It was towed to the nearest Honda dealer and was told I had a complete engine failure and needed a new engine for $10,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11637389January 21, 2025
AIR BAGS
Warning message appeared 1/17/25. Inspected by Price Acura service department 1/20/25. Checked online recall for airbags. Multiple airbag recalls are mentioned for Acura, including my make and model. This vehicle has approximately 92,000 miles and I am the original owner. Would like to know if this $1800 charge would be covered under recalls already listed as this is apparently a problem existing in many other similar vehicles.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11637434January 21, 2025
ENGINE
Loud Clicking sound, engine light blinking, car was shaking horribly almost caused an accident.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11637309January 21, 2025
FORWARD COLLISION AVOIDANCE: AUTOMATIC EMERGENCY BRAKING, LANE DEPARTURE: WARNING, FORWARD COLLISION AVOIDANCE: WARNINGS
the last 3 times we had very insignificant snow accumulation, my vehicle dashboard lit up with 6 different warnings, some audible. when you look up the info on them it says the car cannot steer, break, will roll on a hill etc. One warning advises to remove all flammables from the car. I was very nervous and almost towed the car but since I was a mile from home I drove it and brought it to the dealer at 0730 next day. they said nothing was wrong. snow or dirt probably got behind sensor. It has happened two more times in the next 10 days. I keep taking off work and nothing is wrong. The issue is when this happens you cannot change the vehicle to snow mode to drive. this is a safety feature as well as the flashing "brake" warning and audible alarm. I have a [XXX] and [XXX] driver and they do not want to operate this vehicle. Both times it happened again, I took it to the car wash and cleaned every visible camera and sensor to no avail. I am taking it back to the dealer again this Friday but if nothing is wrong with any of these systems then there is something wrong with the cameras because how can someone operate AWD and snow mode when there are these false warnings and how do you know if they aren't false. I don't want to assume each time it's not but 3 times in 10 days and missing work, etc. Plus I am very nervous driving it like this. I reported it to Acura- they said there were no recalls. would not provide info if they have prior complaints. On google, I have found numerous complaints about this. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11636783January 18, 2025
FUEL/PROPULSION SYSTEM, ENGINE
“Emissions system problem” warning light has lit up on dashboard twice. This was checked and found to be a faulty code both times however, the second time it occurred, it correlated with the sway bars needing to be replaced.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11636804January 18, 2025
ELECTRICAL SYSTEM
Electric Parking Brake Problem and Emission System Problem lights came on spontaneously
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11636754January 18, 2025
UNKNOWN OR OTHER
Rear storage compartment is collecting lots of moisture. This area is growing mold on the carpet and lid. Not sure if there is a faulty drain issue or the manufacturer failed to insulate this area properly causing major condensation. This is a serious health hazard concern as occupants are now exposed to mold. Vehicle is scheduled to go in to the dealership to test for water leaks 2/21/25. Until we get into the dealership, from my observation it appears to be an issue with condensation from improper insulation/engineering.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11636636January 17, 2025
SERVICE BRAKES, ELECTRICAL SYSTEM
1.17.25 My check engine light came on with the following lights: Emissions System Problem Electric Parking Brake Problem
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11636349January 16, 2025
STRUCTURE:BODY
Paint peeling on roof (white diamond pearl paint).
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11636374January 16, 2025
SERVICE BRAKES, FORWARD COLLISION AVOIDANCE: AUTOMATIC EMERGENCY BRAKING
On more than several occasions the car has slammed on the breaks for no apparent reason. This has happened multiple times and thr dealer can’t fix the issue because the computer is showing no error. This is a serious concern for me as the last time it occurred a child hit her face on the back of the passenger seat causing her lip to bleed.
Crash:
No
Fire:
No
Injuries:
1
Deaths:
0
#11636296January 16, 2025
SERVICE BRAKES, FORWARD COLLISION AVOIDANCE: ADAPTIVE CRUISE CONTROL
My new Acura MDX has very soft braking under normal braking and with harder braking the pedal normally is at the same level as the accelerator pedal which I feel could be a safety issue if your foot is then pressing both pedals at the same time. Also, when driving with adaptive cruise activated, when the car starts to brake on its own following another slower car, with my foot resting on the accelerator, the brake petal will activate and sometimes trap my foot between brake and accelerator petals. This is new to Acura as this is my third MDX since 2014. It has been noted on u-tube videos of the new MDX's. The dealer says it is not an adjustable brake system. The car can be hard to stop with a heavy load. Nothing I have ever experience before with any car. Thank you, [XXX] INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11636138January 15, 2025
ENGINE
Based on a diagnosis by a 3rd party, this vehicle is affected by the issue identified in Part 573 Safety Recall Report, 23V-751. The check engine lamp is flashing, the fault code associated with this issue is showing, there's a knocking sound coming from the engine, and the vehicle has decreased power when the check engine lamp is flashing. However, the VIN for this vehicle is not identified in the safety recall.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11635783January 14, 2025
ENGINE
Transmission failure driving on the interstate . Engine shudder ; speed dropped to 25 mph. Warning lights flashed indication Transmission issue. Vehicle was towed to a AAA Approved Independent shop where the issue was verified.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11635640January 13, 2025
VEHICLE SPEED CONTROL, SERVICE BRAKES, FORWARD COLLISION AVOIDANCE
The contact owned a 2019 Acura MDX. The contact stated that while driving approximately 40 MPH, the vehicle experienced a sudden jolt. The contact immediately depressed the brake pedal and the vehicle erroneously accelerated to a high rate of speed. The contact depressed the brake pedal, shifted to neutral, and to the park position but the vehicle continued to increase speed eventually crashing into several vehicles that were stopped at a red light. The vehicle then crashed into a moving vehicle where it came to a stop. The contact indicated that during the incident four vehicles were crashed into and the vehicle's collision avoidance system did not activate as intended. The contact sustained an injured back which later required medical treatment. A second motorist sustained an undisclosed eye injury. No further information was available. A police report was taken at the scene and the vehicle was towed to the home. The cause of the failure was not yet determined. The vehicle was a total loss. The manufacturer and local dealer were not yet contacted. The failure mileage was 22,229.
Crash:
Yes
Fire:
No
Injuries:
2
Deaths:
0

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