Acura MDX Complaints

3,381 consumer complaints on file.

#10132413August 11, 2005
SUSPENSION:FRONT:SPRINGS:COIL SPRINGS
DT: WHILE DRIVING OR GOING OVER BUMPS THERE WERE NOISES. ALSO, WHILE BACKING OUT OF DRIVEWAY THE STEERING WAS VERY STIFF TO TURN, AND WHEN DRIVING FORWARD THERE WAS A SMELL OF BURNING RUBBER. STOPPED VEHICLE, AND HAD IT TOWED TO SERVICE REPAIR SHOP. THE FRONT RIGHT COIL SPRING BROKE AND WAS DIGGING INTO THE TIRE, CAUSING THE RUBBER SMELL. THE SERVICE MANAGER SAID THE TIRE HAD NOT BEEN DAMAGED ENOUGH THAT IT WOULD NEED TO BE REPLACED, BUT THE FRONT RIGHT COIL SPRING WOULD HAVE TO BE REPLACED. BOTH FRONT COIL SPRINGS WERE REPLACED. SINCE THE REPAIR THERE WERE NO PROBLEMS. DID CONTACT THE DEALER, WHO SAID THEY WERE NOT AWARE OF ANYTHING. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10130027July 26, 2005
POWER TRAIN:AUTOMATIC TRANSMISSION
I HAD JUST PICKED UP OUR ACURA MDX THAT MORNING AFTER GETTING A MAINTENANCE CHECK-UP COMPLETED. LATER THAT DAY AFTER PICKING UP MY SON THE CHECK ENGINE LIGHT TURNED ON AND FOR SOME REASON THE LIGHT THAT ILLUMINATES AROUND THE GEAR THE CAR IS DRIVING IN WAS BLINKING. IT SEEMED LIKE THE CAR WAS GOING HAYWIRE. AFTER ALL THAT, THE CAR SUDDENLY STARTS TO SURGE AND IS HAVING A DIFFICULT TIME ACCELERATING. I CALLED THE DEALERSHIP AND WAS TOLD TO BRING IT OVER IMMEDIATLY. EACH TIME THE CAR WAS AT A STOP THE CAR WOULD NOT ACCELERATE PROPERLY EVEN IF I HAD PUSHED DOWN ON THE GAS PEDAL ALL THE WAY. THE CAR BARELY MADE IT HALF WAY UP THE DRIVE WAY AND I ENDED UP JUST LEAVING IT RIGHT THERE. THE MDX HAS CUT-OFF WHILE DRIVING ABOUT 5-8 MPH, ABOUT 4-5 TIMES NOW. THE MDX HAS HAD A HISTORY OF STALLING AND ALL INDICATOR LIGHTS TURNING ON WHILE DRIVING. BEFORE THE TRANSMISSION FAILED, THE MDX HAS HAD THE EGR VALVE REPLACED DUE TO ANOTHER STALL AFTER THE ENGINE WAS RUNNING FOR SOMETIME ALREADY. THE MDX DID HAVE A JET KIT INSTALLED AT 76,847 MILES, BUT AFTER 16,248 MILES THE TRANSMISSION FAILED AND REPLACED AND I GOT BILLED FOR IT. I BELIEVE THAT THE TRANSMISSION SHOULD HAVE BEEN REPLACED IN ADDITION TO THE JET KIT AND SHOULD BE COVERED BY ACURA SINCE THEY PUT OUT A DEFECTIVE TRANSMISSION.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10129112July 8, 2005
POWER TRAIN, AIR BAGS, SUSPENSION
2002 MDX TRANSMISSION NEEDED TO BE REPLACED.***NO ANSWER REQUIRED***. *MR THE SWAY BARS CRACKED SIX MONTHS AFTER PURCHASING THE VEHICLE, THE SUPPLEMENTAL RESTRAINT LIGHT ILLUMINATED AND IT TOOK 4 MONTHS TO GET IT FIXED. *JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10129134July 8, 2005
STRUCTURE:FRAME AND MEMBERS
CONCERN REGARDING TOWING HONDA AUTOMOBILES BEHIND A MOTOR HOME.*MR THE CONSUMER STATED THE VEHICLE BROKE AWAY FROM THE MOTOR HOME AT THE UNIBODY FRAME AT 89-9 MPH AND T-BONED A LIGHT STANDARD AND ROLLED INTO THE DESERT. THE VEHICLE HAD A BREAK AWAY SYSTEM ON THE VEHICLE WITH A REGULAR BRAKE SYSTEM THAT OPERATES FROM THE MOTOR HOME BRAKE SYSTEM, BUT NEITHER OF THEM WORKED. *JB
Crash:
Yes
Fire:
No
Injuries:
0
Deaths:
0
#10128111July 8, 2005
SERVICE BRAKES, HYDRAULIC
INTERMITTENT, RANDOM PULLING TO THE RIGHT WHILE BRAKING - FREQUENTLY SLIGHT AND OCCASIONALLY SIGNIFICANT. ON RARE OCCASION, SIGNIFICANT PULLING TO THE LEFT. ACURA DEALER TECHNICIAN AND SERVICE MANAGER CLAIM THAT THIS IN "NORMAL."
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10127729July 7, 2005
SUSPENSION:FRONT:SPRINGS:COIL SPRINGS
THE VEHICLE STARTED RIDING LOWER IN THE FRONT AND MAKING KNOCKING SOUNDS WHENEVER IT WENT OVER A BUMP. WE TOOK IT TO THE DEALER AND THEY ADVISED US THAT BOTH FRONT SPRINGS HAD BROKEN AND THE WHOLE SHOCK TOWER/SPRING ASSEMBLIES HAD TO BE REPLACED AS THE VEHICLE WAS UNSAFE TO DRIVE. THE PARTS WERE RELACED AT MY COSTS AS ACURA SAID THE VEHICLE WAS OFF WARRENTY AT 120,000 KMS. AFTER REPEATED NEGOTIATIONS WITH THE DEALER AND HONDA CANADA WE GOR A DEALER CREDIT OF 100% OF THE COST OF THE REPAIRS AS PART OF THE NEGOTIATIONS I HAD TO RETURN BOTH ASSEMBLIES TO HONDA CANADA AND I DO NOT KNOW HOW THEY WERE DISPOSED OFF.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10126728June 27, 2005
POWER TRAIN:AUTOMATIC TRANSMISSION
MY WIFE WAS DRIVING OUR 2002 ACURA MDX ABOUT 35-40 MPH WHEN THE CAR LOCKED UP LIKE THE BRAKES WERE SLAMMED ON. CAR WAS IMMOBILE AND COULD NOT BE PUSHED OFF THE ROADWAY UNTIL THE ARRIVAL OF A TOW TRUCK. DEALER NOW HAS THE CAR AND SAYS IT WAS TRANSMISSION FAILURE. SYMTOMS ARE THE SAME AS DISCRIBED AS FAILURES IN A RECALL OF THIS VEHICLE. RECALL WORK WAS DONE ABOUT 5000 MILES AGO IN WHICH AN OILING DEVICE WAS INSTALLED TO CORRECT THE PROBLEM. FAILURE OCCURED ANYWAY AFTER THE CORRECTION. MY CONTENTION IS THAT THE REQUIRED INSPECTION OF THE GEARS WAS NOT PERFORMED CORRECTLY AND THE "FIX" WAS PERFORMED INSTEAD. THE DEALER SAYS I MAY BE LIABLE FOR 4500 DOLLARS TO REPLACE THE DEFECTIVE TRANSMISSION BECAUSE IT HAS 101000 MILES ON IT AND THEY ONLY WARRENTY IT TO 100000. IF THE PROBLEM WAS RECOGNIZED AT 96000 WHEN THE RECALL WORK WAS DONE, I WOULDN'T BE IN THIS PREDICAMENT- THANKS
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10124862June 9, 2005
POWER TRAIN:AUTOMATIC TRANSMISSION
PREMATURE TRANSMISSION FAILURE ON 2001 ACURA MDX
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10124437June 7, 2005
SUSPENSION:FRONT:SPRINGS:COIL SPRINGS
THE FRONT SPRING ON MY 2001 ACURA MDX BROKE, THERE WAS NO EXCESSIVE FORCE OR CORROSION INVOLVED, THE VEHICHLE ONLY HAD 51,000 MILES ON IT. I WAS VERY LUCKY IT DID NOT PUNCTURE A TIRE OR DISRUPT THE STEERING AND RESULT IN AN ACCIDENT.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10124387June 6, 2005
WHEELS:HUBCAP/COVER
I OWN A 2001 MDX (FIRST YEAR RELEASE) AND WE LOVE IT! THE REASON FOR MY COMPLAINT IS THAT WHEN HAVING ROUTINE SERVICE TODAY AT MY ACURA DEALER (LEITH ACURA IN CARY, NC), THEY NOTICED THAT ONE OF THE ALLOY WHEELS HAS A CRACK THAT APPEARS TO RUN ACROSS THE BACK OF ONE 'PILLAR' OF THE WHEEL AND TOWARD THE FRONT FACING ON BOTH SIDES OF THAT SPOKE OR PILAR. I'VE NEVER HAD SUCH A PROBLEM WITH ANY ALLOY WHEEL IN 35 YEARS OF CAR OWNERSHIP AND WOULDN'T EXPECT IT PARTICULARLY WITH A LUXURY VEHICLE SUCH AS THE ACURA MDX. THE DEALER WOULD NOT OFFER ANY ASSISTANCE OTHER THAN TO SELL ME A NEW WHEEL. I WANT TO KNOW IF ACURA WILL WARRANTY THE WHEEL, AS THIS APPEARS TO BE A REAL ANOMALY. THERE IS NO INDICATION OF IMPACT TO THE WHEEL WHICH MIGHT HAVE CAUSED THE DAMAGE. PLEASE ADVISE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10120882May 13, 2005
POWER TRAIN:AUTOMATIC TRANSMISSION
DT: THERE WAS A RECALL ON THE CONSUMERS VEHICLE TO HAVE THE TRANSMISSION FIXED. THE NEXT DAY, THE CONSUMER HEARD A LOW PINGING NOISE, THEN 30 MILES AFTER SHE STARTED TO HEAR NOISE WHILE DRIVING ON THE FREEWAY. THE TRANSMISSION LOCKED UP AND PUT THE CONSUMER INTO A SKID OF ABOUT 150 FEET. NO OTHER VEHICLES WERE INVOLVED. *JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10120087May 6, 2005
POWER TRAIN:AUTOMATIC TRANSMISSION
DT: AFTER ACCELERATING THE CAR LOCKED UP AND HE SKIDDED 3 OR 4 FEET. HAS A CLICKING NOISE FROM THE TRANSMISSION. NOW THE CAR WON'T SHIFT GEARS OR GO OVER 10 MPH; HAD IT LOOKED AT AND WAS TOLD BY MANUFACTURER THAT IT WAS NOT COVERED IN THE RECALL. DID GET OTHER OPINIONS ON THE TRANSMISSION PROBLEM, AND WAS TOLD THAT THE FIRST PERSON THAT LOOKED AT IT WAS INCORRECT IN THEIR DIAGNOSIS.*AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10118256April 22, 2005
VEHICLE SPEED CONTROL
AS I WAS BACKING-UP IN PARKING LOT, THE CAR SUDDENLY ACCELERATED. AFTER TRAVELING ~ 20' AT AN ACCELERATED PACE, THE REAR OF THE CAR HIT A CONCRETE BALLARD. UPON IMPACT THE CAR JUMPED INTO A FORWARD GEAR, ACCELERATED FORWARD AND HIT A PARKED CAR. IF NOT FOR THE PARKED CAR, OUR ACURA MDX WOULD HAVE PLOWED INTO A STORE FRONT. *JB
Crash:
Yes
Fire:
No
Injuries:
0
Deaths:
0
#10113172April 6, 2005
POWER TRAIN:AUTOMATIC TRANSMISSION
WHILE DRIVING APPROXIMATELY, 60 MPH THE VEHICLE JERKED HARD BACK AND FORTH. THE CONSUMER AVOIDED ACCIDENTS BY PULLING OVER TO THE SHOULDER OF THE HIGHWAY. THE VEHICLE WAS TAKEN TO THE DEALER FOR INSPECTION AND IT WAS DETERMINED THAT THE TRANSMISSION'S SECOND GEAR FAILED. *AK RECALL CAMPAIGN# 04V176000 WAS PERFORMED PRIOR AT 60K MILES. *SC *JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10115157March 10, 2005
POWER TRAIN:AUTOMATIC TRANSMISSION
'RECALL CAMPAIGN' ISSUED FOR 2001 ACURA MDX TRANSMISSION FAILURE. *BF THE DEALER INFORMED THE CONSUMER HIS VEHICLE DID NOT EXHIBIT THE HEAT DISCOLORATION OF THE SECOND GEAR WHEN IT WAS INSPECTED ON AUGUST 23, 2004, SO THE DEALER INSTALLED THE A/T OIL JET KIT INSTEAD OF REPLACING THE TRANSMISSION. ON FEB 25, 2005 8,000 MILES AFTER THE OIL JET KIT WAS INSTALLED, THE TRANSMISSION FAILED WHILE THE CONSUMER WAS DRIVING. THE SPECIFIC COMPONENT OF THE TRANSMISSION WHICH WAS AFFECTED BY THE SAFETY RECALL WAS THE COMPONENT THAT FAILED. RECALL #04V176000. *JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10110491February 14, 2005
POWER TRAIN:AUTOMATIC TRANSMISSION
ON JANUARY 12, 2005 WHILE TRAVELING ON I-5 AT APPROXIMATELY 60 MPH THE TRANSMISSION IN MY 2002 ACURA MDX LOCKED UP. HINSHAW'S ACURA CONCLUDED THE FAILURE CAUSED DAMAGE TO THE HALF SHAFT, VTEC PRESSURE SWITCH, OIL FILTER HOUSING, INTERMEDIATE SHAFT, AND RIGHT OUTSIDE DRIVESHAFT. HINSHAW'S ACURA CONCLUDED ALL OF THESE ITEMS REQUIRED REPLACEMENT TO RESTORE MY MDX TO NORMAL. THEY GAVE ME A REPAIR ESTIMATE OF SEVERAL THOUSANDS OF DOLLARS. I INFORMED THEM THAT I HAVE ALWAYS COMPLIED WITH ALL OF THE SCHEDULED ACURA RECOMMENDED MAINTENANCE ITEMS ON MY MDX DURING THE WARRANTY PERIOD AND AFTERWARDS. IN FACT, THE MOST RECENT 60K MAINTENANCE WAS PERFORMED AT HINSHAW'S ACURA ON NOVEMBER 22, 2004. I ALSO INFORMED THEM THAT MY MAINTENANCE RECORDS WERE AVAILABLE FOR THEIR REVIEW FROM BOTH ACURA OF SEATTLE AND BELLEVUE ACURA. FOR THE RECORD, I HAVE BEEN THE SOLE OWNER AND DRIVER OF THIS VEHICLE SINCE IT WAS NEW. IT HAS NEVER BEEN OFF ROAD, ABUSED, OR BEEN INVOLVED IN AN ACCIDENT. THE LOCAL ACURA REPRESENTATIVE REFUSED TO ACKNOWLEDGE THE FAILURE OR CONSIDER REIMBURSEMENT FOR ANY DAMAGES. AFTER I FILED A COMPLAINT WITH ACURA CUSTOMER RELATIONS, THEY AGREED TO ONLY PAY HALF OF THE REPAIR COSTS. THE INJUSTICE IN THIS WHOLE EXPERIENCE STEMS FROM THE FACT THAT THIS VEHICLE WAS RECALLED BY ACURA (NHTSA CAMPAIGN ID NUMBER 04V176000) FOR EXACTLY THE SAME PROBLEM THAT CAUSED THE DAMAGES AND ENDANGERED MY LIFE AND THAT OF OTHER DRIVERS NEAR ME. I HAVE RIGOROUSLY FOLLOWED THE RECOMMENDED MAINTENANCE SCHEDULE AS DEFINED IN MY ACURA OWNERSHIP MANUAL. IF THIS PROBLEM WOULD HAVE BEEN PROPERLY RESOLVED AT THE TIME I RETURNED MY MDX TO THE DEALER DURING THE RECALL, THIS MALFUNCTION WOULD HAVE NEVER OCCURRED.*AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10110109February 8, 2005
ENGINE AND ENGINE COOLING
ON A TRIP TO A CAR WASH, MY ACURA MDX GOT LOCKED WITH THE ENGINE RUNNING WHICH CAUSED A BACK UP ON THE LINE AND LOSS OF BUSINESS FOR THE CAR WASH. I HAD TO HAIL A CAB TO GO HOME AND GET THE SPARE KEY AND COMPENSATED THE OWNER FOR THE LOSS. WHEN I GOT HOME AND READ THE OWNER'S MANUAL I WAS VERY SURPRISED TO FIND OUT THAT THE VEHICLE CAN BE LOCKED USING THE MASTER LOCK BUTTON IN AN OPEN PASSENGER DOOR EVEN WITH THE KEY IN THE IGNITION AND THE ENGINE RUNNING. IT WAS THEN THAT I REALIZED THAT THE CAR WASH ATTENDANT ON THE PASSENGER SIDE MUST HAVE LOCKED THE VEHICLE. THIS IS A FLAWED DESIGN AND CAN POTENTIALLY CAUSE SAFETY PROBLEMS. I NOW HAVE TO CARRY A SPARE KEY WHEN I GO TO A CAR WASH. I BROUGHT THIS TO THE ATTENTION OF THE MANUFACTURER AND GOT NO RESPONSE. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10110912February 4, 2005
POWER TRAIN:AUTOMATIC TRANSMISSION
CONSUMER RECEIVED RECALL NOTICE 04V176000 CONCERNING AUTOMATIC TRANSMISSION. REMEDY FAILED. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10108916January 26, 2005
VEHICLE SPEED CONTROL:ACCELERATOR PEDAL
WHILE THE CONSUMER WAS DRIVING AT 30 MPH SUDEENLY THE VEHICLE TURNED LEFT ON ITS OWN, THEN TURNED RIGHT ON ITS OWN, AND ACCELERATED.*AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10108885January 25, 2005
POWER TRAIN:AUTOMATIC TRANSMISSION
WHEN THE CONSUMER APPLIED THE ACCELERATOR PEDAL, THE VEHICLE SUDDENLY HESITATED, IT THEN FIRMLY JERKED INTO ACCELERATION. *JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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