Acura MDX Complaints

3,381 consumer complaints on file.

#10296341December 18, 2009
POWER TRAIN:AUTOMATIC TRANSMISSION
DRIVING DOWN I78 ON THANKSGIVING AND ALL OF THE SUDDEN THE CAR STOPPED RESPONDING. ENGINE WAS REVVING BUT CAR WASN'T ACCELERATING COMMENSURATE WITH THE ENGINE. THE TRANSMISSION WAS SLIPPING. I NAVIGATED MY WAY TOWARDS THE RIGHT ACROSS A COUPLE OF LANES OF TRAFFIC AND MADE MY WAY TO THE EXIT. GOT OFF THE INTERSTATE AND THE CHECK ENGINE LIGHT CAME ON AND THE CAR COMPLETELY STOPPED RESPONDING. I PULLED OVER AND COULD NOT MOVE AT ALL - THE TRANSMISSION WAS GONE. CALLED AAA AND HAD THE CAR TOWED. I STARTING RESEARCHING THIS AND DISCOVERED THAT THIS WAS A WELL KNOWN ISSUE FOR ACURA MDX'S OF THE 2003 VINTAGE. I EVENTUALLY HAD THE CAR TOWED TO CLINTON ACURA AND OF COURSE THEY TOLD ME I NEEDED A NEW TRANSMISSION FOR $4000. I COMPLAINED AND ASKED IF THERE WAS ANYTHING THEY COULD DO AND THEY SAID NO. I TOLD THEM TO WAIT AND THAT I WAS GOING TO CALL ACURA CUSTOMER CARE. I DID SO AND ASKED THEM TO HELP DEFRAY THE COST OF THE NEW TRANSMISSION SINCE IT WAS APPARENT THAT THEY HAD A DEFICIENCY. THEY TOOK THE COMPLAINT AND REQUEST BUT SUGGESTED I NEEDED TO MAKE THE SAME REQUEST OF THE DEALERSHIP. THEY SAID THE DEALER WOULD CONSULT WITH THEIR LOCAL ACURA FIELD REP TO MAKE A DECISION. I DID AS THEY SUGGESTED AND ABOUT 3 HOURS LATER THEY CALLED ME BACK AND SAID MY REQUEST WAS DENIED. ESSENTIALLY THE VEHICLE WAS OUT OF WARRANTY SO IT WAS MY RESPONSIBILITY. I TOLD THEM I WAS VERY DISAPPOINTED BUT I HAD THEM DO THE WORK. I ALSO CALLED BACK ACURA CUSTOMER CARE AND TOLD THEM WHAT HAPPENED. FURTHER, I TOLD THEM I WOULD NEVER PURCHASE ANOTHER ACURA PRODUCT. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10296295December 17, 2009
POWER TRAIN:AUTOMATIC TRANSMISSION
THE CHECK ENGINE LIGHT CAME ON 2002 ACURA MDX 112000K BOUGHT USED W NO WARRANTY .5DAYS LATER THE CAR SHIFTS DOWN GEAR WHEN U LIFT OFF THE GAS ALLTHE TIME WHEN CHANGING GEAR ON HILL ITS SEEMS TO BE JAMMING ..TOOK TO SEVERAL AUTO PLACE TO HOOK TO MACHINE . IT ALL SHOWS THE SAME CODE TORQUE CONVERTER . /TRANSMISSION . *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10296050December 16, 2009
ELECTRICAL SYSTEM:12V/24V/48V BATTERY
TL* THE CONTACT OWNS A 2005 ACURA MDX. WHILE DRIVING APPROXIMATELY 65 MPH SHE HEARD A LOUD NOISE OUTSIDE OF THE VEHICLE. THE "VSA" AND "EXCLAMATION MARK" WARNING LIGHTS ILLUMINATED ON THE INSTRUMENT PANEL, AND THEN THE VEHICLE BEGAN TO JERK VIOLENTLY. THE VEHICLE WAS TAKEN TO AN AUTHORIZED DEALER FOR DIAGNOSTIC TESTING. THE TECHNICIAN DETECTED A POWER SURGE IN THE BATTERY, BUT NO REPAIRS WERE MADE. THERE WAS A SEPARATE OCCASION WHEN AN IDENTICAL FAILURE OCCURRED ACCOMPANIED BY A LOSS OF VEHICLE CONTROL. HOWEVER, THE DRIVER WAS ABLE TO GAIN CONTROL. THE FAILURE MILEAGE WAS 49,900. THE CURRENT MILEAGE WAS 49,950.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10296057December 16, 2009
POWER TRAIN:AUTOMATIC TRANSMISSION
LESS THAN 100 YARDS FROM WHERE MY WIFE STARTED OUR 2001 ACURA MDX WHILE MAKING A LEFT TURN AND ACCELERATING THE VEHICLE MADE A LOUD CLUNK AND SLID IN THE SLUSH TO THE RIGHT. THE VEHICLE WAS STILL RUNNING BUT IT WOULD NOT MOVE. WOULD NOT ALLOW US TO SHIFT INTO REVERSE OR PARK. IN NEUTRAL THE VEHICLE WOULD NOT MOVE EITHER. THERE HAS BEEN A TRANSMISSION RECALL BUT ACURA TOLD ME I WOULD NEED TO TAKE IT TO AN ACURA DEALERSHIP TO RESEARCH THE PROBLEM. WE LIVE 5-6 DRIVING HOURS FROM THE NEAREST ACURA DEALERSHIP. IT IS NOT LOGICAL TO TRY AND GET IT THERE. OUR LOCAL HONDA DEALERSHIP IS CURRENTLY INSTALLING A REBUILT TRANSMISSION SHOULD BE DONE TODAY. ARE HONDA AND ACURA NOT ONE AND THE SAME CORPORATION? I'M LOOKING FOR SOME ASSISTANCE WITH THIS. IT WAS A SAFETY RECALL AND QUITE AN EXPENSIVE REPAIR. THANK GOD MY WIFE WASN'T GOING ANY FASTER. WE ARE THE ORIGINAL OWNERS OF THE VEHICLE. THANK YOU FOR ANY HELP YOU CAN GIVE US!! *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10295815December 15, 2009
POWER TRAIN:AUTOMATIC TRANSMISSION
THE 2001 ACURA MDX AT APPROX.110,000 BEGAN A GROWLING NOISE AT 30-35 MPH AND IN 5TH GEAR AT 1200-1500 RPM. VEHICLE TEST DRIVEN BY LINDSAY ACURA IN COLUMBUS, OHIO. REP. ADVISED THE TORQUE CONVERTER WAS STARTING TO GO BAD AND IT WAS NOT A SAFETY ISSUE AND IT COULD CONTINUE TO BE DRIVEN WITHOUT PROBLEMS. REPAIR ESTIMATE WAS $2100. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10295675December 14, 2009
POWER TRAIN, ENGINE AND ENGINE COOLING:ENGINE
I HAVE A 2005 ACURA MDX AND FELT THE CAR NOISY WHILE DRIVING AFTER A WHILE THE VSA LIGHT CAME ON AND STAYED ON. THANK GOD I PURCHASED AN EXTENDED WARRANTY BECAUSE THIS HAPPENED 1 MONTH AFTER THE MANUFACTURERS WARRANTY EXPIRE. THEY HAD TO REPLACE THE TRANSMISSION AT A COST OF $3900. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10295729December 14, 2009
POWER TRAIN:AUTOMATIC TRANSMISSION
PURCHASED 2001 ACURA IN 2007 WITH 90K MILES, RIGHT AFTER PURCHASE WIFE BEGAN TO NOTICE A "FLUTTER" SOUND FROM THE FRONT OF THE VEHICLE. IT SOUNDED LIKE YOU DROVE OVER VERY SMALL SPEED BUMPS. AFTER 2 DIFFERENT TRIPS TO 2 DIFFERENT DEALERS THEY REPORTED THEY NEVER HEARD ANYTHING. GRADUALLY THE SOUND BECAME MORE AND MORE PRONOUNCED TO THE EXTENT I WAS WORRIED THAT CAR WOULD LOCK-UP WHILE DRIVING AS I HAVE HEARD/READ OTHER HAVE DONE RESULTING IN A CRASH. I TOOK AGAIN TO THE DEALER RECENTLY AND THEY REPORTED THE PROBLEM NOW AS A COMMON TECHNICAL SERVICE BULLETIN. THE TSB AND DEALER STATED I NEED TO REPLACE THE TORQUE CONVERTER AND PCM. THE PCM OR ECU IS THE COMPUTER MODULE THAT CONTROLS THE WHOLE ENGINE. IF THE TORQUE CONVERTER FAILED OR WORE OUT, WHY DOES THEIR TSB AND ACURA SERVICE RECOMMEND REPLACE THE PCM/ECU? COULD IT BE PCM/ECU IS THE ROOT OF ALL OF THESE TRANSMISSION PROBLEMS AND CAUSED THE TORQUE CONVERTER TO FAIL? $2600 AFTER FIGHTING FOR REDUCED PARTS AND LABOR COSTS. GREAT CAR, BAD VERY BAD TRANSMISSION. I WON'T BE BUYING ANOTHER HONDA PRODUCT. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10295455December 12, 2009
POWER TRAIN:AUTOMATIC TRANSMISSION, POWER TRAIN:DRIVELINE
REGARDING A 2003 ACURA MDX WITH 108,000 MILES, THE TRANSMISSION AND TWO MOTOR MOUNTS FAILED. INFORMATION ON THE EDMUNDS WEBSITE CONFIRM THESE REPETITIVE FAILURES AND POTENTIAL TRANSMISSION LOCKUP AT HIGH SPEEDS. I HAVE ALL MAINTENANCE RECORDS TO SHOW THE CAR WAS TAKEN CARE OF. NEW MOTOR MOUNTS WERE $500. THE DEALER PAID FOR MOST OF THE TRANSMISSION REPLACEMENT BUT IT STILL COSTS US $460 OUT OF POCKET. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10295242December 10, 2009
ENGINE AND ENGINE COOLING:EXHAUST SYSTEM
MY 2009 MDX WITH 3500+ MILES HAS BEEN TAKEN TO DEALER 3 TIMES IN THE LAST MONTH. ONCE I HAD TO GET IT TOWED TO DEALERSHIP. FIRST TIME I WAS TOLD THAT THEY WAS ISSUE WITH POOR QUALITY TIMING BELT PULLEY. SO TIMING BELT GOT SHREDDED. THEY HAD TO REPLACE THE BOTH. THEY TOOK ALMOST WEEK TO REPLACE IT. WITH IN A DAY, 2009 MDX DEVELOPED ISSUE. THIS TIME THERE WAS AN ISSUE WITH CATALYTIC CONVERTER. THEY TOOK ANOTHER WEEK TO REPLACE. AGAIN WITH IN TWO DAYS, "CHECK EMISSION SYSTEM" CAME UP AGAIN. THIS TIME I WAS TOLD THEY WOULD HAVE TO REPLACE ANOTHER CATALYTIC CONVERTER AND ALSO SUB CONVERTERS. I AM REALLY CONCERNED ABOUT THE QUALITY THIS VEHICLE. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10294929December 8, 2009
POWER TRAIN:AUTOMATIC TRANSMISSION, POWER TRAIN
ACURA MDX TRANSMISSION FAILURE / CATALYTIC CONVERTER. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10293975November 30, 2009
POWER TRAIN:AUTOMATIC TRANSMISSION:TORQUE CONVERTER
TL*THE CONTACT OWNS A 2001 ACURA MDX. WHILE DRIVING THE VEHICLE, THE CONTACT NOTICED THAT THE CHECK ENGINE LIGHT HAD APPEARED ON THE DASHBOARD. THE ACURA DEALER INFORMED HIM THAT THE TRANSMISSION NEEDED TO BE REPLACED DUE TO THE TORQUE CONVERTER. THE VEHICLE HAS NOT BEEN REPAIRED AND THERE WERE NO PRIOR WARNINGS. THE CURRENT AND FAILURE MILEAGES WERE 215,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10293902November 29, 2009
POWER TRAIN:AUTOMATIC TRANSMISSION
2005 ACURA MDX TRANSMISSION ROUGH AND NOISY BETWEEN 35 AND 45 MPH. IT NEEDS A TORQUE CONVERTER AND TRANSMISSION REPLACED. THIS SHOULD BE A RECALL DUE TO MANY MANY OTHER OWNERS HAVING THE SAME ISSUE. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10293746November 28, 2009
POWER TRAIN:AUTOMATIC TRANSMISSION
2002 ACURA MDX WITH 70,000 MILES. TRANSMISSION FAILURE WHICH HAS BEEN REPORTED HUNDRED IF NOT THOUSANDS OF TIMES TO ACURA/HONDA FOR THE 2001-2003 YEAR TRANSMISSIONS. TRANSMISSION IS SKIPPING AND WILL NOT GO INTO GEAR FROM 2ND GEAR TO 3RD GEAR. THIS IS AT ABOUT 25-30 MPH AND MOSTLY OCCURS ON SLIGHT UPHILL GRADES. AS I LOOK ON EDMUNDS.COM AND GOOGLE THERE ARE HUNDREDS OF REPORTS OF THIS PROBLEM. AT 22,000 MILES MY ACURA DEALER IN 2004 PLACED A LUBRICANT INJECTION FIX FOR THIS PROBLEM . NOW AT 70,000 MILES WITH MINIMAL USE, REGULAR MAINTENANCE, AND DEALER ONLY INSPECTIONS THE TRANSMISSION IS FAILING. THE PATCH KIT DID NOT WORK. I EXPECT A $40,000 CAR TO LAST MORE THAN 70,000 MILES BEFORE A MAJOR PROBLEM. ACURA/HONDA SHOULD ISSUE A FULL RECALL TO REPLACE THE DEFECTIVE TRANSMISSIONS. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10293557November 25, 2009
ENGINE AND ENGINE COOLING
2009 ACURA MDX WITH LESS THAN 4000 MILES DEVELOPED AN ISSUE WITH TIMING BELT PULLEYS, TIMING BELT AND FRONT PART OF ENGINE. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10293446November 24, 2009
SUSPENSION, ELECTRONIC STABILITY CONTROL (ESC)
AUTO DAMPER SYSTEM ON 2008 MDX STOPS WORKING DUE TO SENSOR PROBLEMS IN SHOCKS/ STRUTS. AUTO DAMPER SYSTEM ADJUSTS SHOCK SENSITIVITY TO ROAD CONDITIONS AND HAS TWO MODES, COMFORT AND SPORT. WHEN THE SYSTEM MALFUNCTIONS THE SHOCKS/STRUTS DEFAULT TO A GIVEN SENSITIVITY. THE DANGER OCCURS IF THE DRIVER BELIEVES THAT HE/SHE IS IN SPORT MODE AND THE SYSTEM MALFUNCTIONS WHILE DRIVING IT COULD CAUSE A WRONG INTERPRETATION OF THE ROAD AND POTENTIALLY HAMPER THE SAFETY OF THE DRIVER/PASSENGERS. MY MDX HAS HAD REGULAR FAILURES IN THE SENSORS, I HAVE CONVERSED WITH SEVERAL OTHER MDX OWNERS AND THIS IS A PROBLEM THAT OCCURS ON A REGULAR BASIS. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10292930November 19, 2009
POWER TRAIN:AUTOMATIC TRANSMISSION
TL* THE CONTACT OWNS A 2001 ACURA MDX. THE VEHICLE HESITATES WHEN ATTEMPTING TO ACCELERATE. ALSO AT SPEEDS ABOVE 40 MPH THE VEHICLE WILL SHIMMY. THE VEHICLE WAS TAKEN TO THE DEALER, AND THE TECHNICIAN STATED THAT THE TORQUE CONVERTER NEEDED TO BE REPLACED AT AN EXPENSE OF $2300.00. NO REPAIRS WERE MADE. HOWEVER, FIVE YEARS PRIOR THE TORQUE CONVERTER WAS REPLACED. THE FAILURE MILEAGE WAS 23,000. THE CURRENT MILEAGE WAS 127,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10292470November 17, 2009
POWER TRAIN:AUTOMATIC TRANSMISSION
MY 2003 ACURA MDX SHOWED NO SIGNS OF A TRANSMISSION ISSUE UNTIL ONE DAY THE TRANSMISSION SLIPPED INTO NEUTRAL WITHOUT WARNING. BY THAT I MEAN NO ENGINE LIGHTS CAME ON. I PULLED OVER SHUT THE CAR OFF AND RESTARTED THE ENGINE WHICH THAN WENT BACK INTO GEAR. THIS HAPPENED OCCASIONALLY FOR ABOUT A WEEK. I TOOK IT TO A DEALER WHO CHECKED IT OUT AND SAID THERE WERE NO ISSUES. UPON LEAVING THE DEALERSHIP IT HAPPENED AGAIN BUT THIS TIME THE ENGINE LIGHT CAME ON. I WAS TOLD BY THE DEALER THAT THE TRANSMISSION HAD FAILED. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10292327November 16, 2009
POWER TRAIN:AUTOMATIC TRANSMISSION
2003 ACURA MDX APPROX 89,000 MILES. DRIVING AND CAR WOULD NOT ACCELERATE FROM STOP. CAR WAS IN GEAR D5 BUT WOULD NOT RUN. HAD TO STOP IN TRAFFIC AND RESTART. GOT TO SIDE OF ROAD AND WOULD NOT RE-ENGAGE IN GEAR. HAD TOWED REPLACED DRIVE TRAIN IN VEHICLE. DEALER DID 75-25 SPLIT THEY KNOW IT'S A PROBLEM. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10291586November 9, 2009
POWER TRAIN:AUTOMATIC TRANSMISSION
2003 ACURA MDX TRANSMISSION FAILURE. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10290940November 4, 2009
EXTERIOR LIGHTING
AT 62,000 MILES THE LEFT HEADLIGHT FAILED. DEALER INDICATED THAT THE XENON BULB, IGNITER AND CONTROL UNIT HAD ALL FAILED AND BLOWN A FUSE. REPAIR COST WAS APPROXIMATELY $1,000, OF WHICH ACURA PAID 75% AS A GOODWILL GESTURE. NOW, AT 72,000 MILES, THE RIGHT SIDE HEADLIGHT HAS FAILED REQUIRING REPLACEMENT OF THE IGNITER AND CONTROL UNIT AT A COST OF OVER $600. HEADLIGHTS ARE SAFETY COMPONENTS AND IT APPEARS THERE IS A DESIGN DEFECT CAUSING PREMATURE FAILURE OF THESE ITEMS. A BULB IS ONE THING. BUT THE COMPONENTS CONTROLLING THE FUNCTION OF THE XENON BULBS SHOULD OUTLAST THEM IN MY OPINION. WAITING TO SEE IF ACURA WILL ASSIST IN THE COST OF THIS REPAIR. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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