Acura MDX Complaints

3,381 consumer complaints on file.

#10786230October 27, 2015
EQUIPMENT:APPLIANCE:AIR CONDITIONER
TL* THE CONTACT OWNS A 2015 ACURA MDX. THE CONTACT STATED THAT WHILE DRIVING AT VARIOUS SPEEDS WITH THE AIR CONDITIONER ACTIVATED, THERE WAS AN ABNORMAL NOISE COMING FROM THE AIR CONDITIONER. THE VEHICLE WAS TAKEN TO A DEALER MULTIPLE TIMES WHO DIAGNOSED THAT THE CLUTCH COMPRESSOR BOLT NEEDED TO BE REPLACED. THE VEHICLE WAS REPAIRED ON NUMEROUS OCCASIONS. HOWEVER, THE FAILURE PERSISTED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 10,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10785925October 26, 2015
STEERING
TL* THE CONTACT OWNS A 2007 ACURA MDX. WHILE DRIVING AT 22 MPH IN INCLEMENT WEATHER, THE STEERING WHEEL SEIZED AS THE CONTACT VEERED TO THE LEFT LANE. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 106,492.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10786197October 26, 2015
SERVICE BRAKES
I WAS DRIVING IN HOUSTON, GOING NORTH ON KIRBY DRIVE, WHICH IS A BUSY CITY STREET, AT APPROXIMATELY 4:30 PM ON MONDAY, OCT. 26, 2015. SHORTLY BEFORE I REACHED THE INTERSECTION OF KIRBY DR. AND SUNSET BLVD, I APPROACHED A STANDARD SIZED STEEL SHEET/PLATE IN THE ROAD. THE BRAKE ALERT FLASHED ON MY DASHBOARD. I IGNORED THE ALERT AND CONTINUED TO DRIVE, BECAUSE MY CAR WAS NOT IN DANGER OF HITTING ANYTHING. AS I GOT CLOSER TO THE STEEL PLATE, THE VEHICLE'S COLLISION MITIGATION BRAKING SYSTEM APPLIED THE BRAKES ON ITS OWN, I ASSUME BECAUSE IT PERCEIVED THE STEEL PLATE TO BE A COLLISION THREAT. I HAD NO CONTROL OVER MY SUV, AND THERE WAS NOTHING I COULD DO TO RESUME NORMAL ACCELERATION. THE COLLISION MITIGATION BRAKING SYSTEM ONLY DISENGAGED ONCE THE SUV WAS DIRECTLY ON TOP OF THE STEEL PLATE. MY CHILDREN AND I NARROWLY AVOIDED A REAR-END COLLISION. AT THE TIME, BECAUSE THE CITY STREET WAS SO BUSY, I WAS ONLY TRAVELING 20-25 MPH, AS WERE THE OTHER CARS AROUND ME. I FEAR WHAT WOULD HAVE HAPPENED AT HIGHER SPEEDS. MANY HOUSTON ROADS, INCLUDING OUR BUSY HIGHWAYS, HAVE STEEL PLATES COVERING ROAD REPAIR PROJECTS. I AM AFRAID THE BRAKES WILL ENGAGE SPONTANEOUSLY ON THE HIGHWAY. WHEN I CALLED MY DEALERSHIP SHORTLY AFTER THE INCIDENT OCCURRED, I WAS INFORMED THAT UNLESS THERE IS AN ACTIVE SIGNAL ON MY CAR SHOWING THE NEED FOR SOME KIND OF SERVICE, THE DEALERSHIP WON'T BE ABLE TO FIX OR IDENTIFY THE PROBLEM. SUPPOSEDLY, MY VEHICLE WAS SUBJECT TO THE MAY 20, 2015 FORWARD COLLISION AVOIDANCE RECALL INVOLVING THE 2015 ACURA MDX COLLISION MITIGATION BRAKING SYSTEM (NHTSA CAMPAIGN #15V301000). THE DEALERSHIP SAID THAT IT ADDRESSED THE RECALL ISSUE AS A PART OF MY AUGUST 2015 CHECKUP, AND THAT AS A RESULT, MY VEHICLE MET ALL STANDARDS. I NOTE THAT MY COMPLAINT IS NOT THE ONLY ONE PERTAINING TO THIS ISSUE (SEE NHTSA ID #10763775). THE RECALL FIX MAY NOT HAVE WORKED.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10785759October 24, 2015
POWER TRAIN, VEHICLE SPEED CONTROL, UNKNOWN OR OTHER
I THINK IT IS ABOUT TIME THAT WE ALL PUSH NHTSA TO MAKE ACURA/HONDA RECALL ALL THESE MDX FROM 2001 TO 2012 TO HAVE THESE TORQUE CONVERTERS AND TRANSMISSIONS REPLACED AND FIXED ONCE AND FOR ALL!!! THIS IS VERY DANGEROUS AS THERE IS NO SIGN WHEN THESE CARS ARE GOING TO LOCK UP AND GO FROM 75 MPH DOWN TO 40 MPH AND THEN STAYS AT 40MPH TILL YOU CAN GET OFF THE HIGHWAY TO AN EXIT. I SWEAR MAYBE SOMEBODY NEEDS TO GET SERIOUSLY HURT WHEN THEY GET REAR ENDED BY SOMEONE THAT HAS NO CLUE WHY YOU HAVE COME TO A SUDDEN CHANGE OF SPEED. THIS WEEK IT'S DIFFERENT THEN BEFORE, NOW IT ALMOST THREW ME THROUGH THE WINDSHIELD HAD I NOT HAD MY SEAT BELT ON. THOUGH WHEN YOUR NOT EXPECTING A CARS TRANSMISSION TO HALT SO FAST IT STILL SCARES THE LIFE OUT OF YOU AND THEN TRY AND GET OVER TO THE BREAKDOWN LANE. THIS IS MY 2ND REPAIR OR REBUILD OF ALL THESE ITEMS AND FOR THE COST OF THESE CARS WHEN NEW ACURA SHOULD BE SUED AND MADE TO PAY TO FIX THESE DRIVE TRAIN DEFAULTS!!! COME ON NHTSA YOU KNOW THEY ARE IN THE WRONG AND LETS GET THESE CARS FIXED TOO ONCE IN FOR ALL BEFORE MORE PEOPLE ARE KILLED OR SERIOUSLY HURT.
Crash:
No
Fire:
No
Injuries:
1
Deaths:
0
#10783117October 18, 2015
UNKNOWN OR OTHER
TRANSMISSION SLIPPED AT 2ND-3RD GEAR WHILE I WAS DRIVING IT IN THE HIGHWAY
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10782946October 16, 2015
AIR BAGS
TL* THE CONTACT OWNS A 2003 ACURA MDX. THE CONTACT RECEIVED A NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 15V045000 (AIR BAGS); HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOT MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10782035October 14, 2015
AIR BAGS
TL* THE CONTACT OWNS A 2004 ACURA MDX. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBERS: 14V700000 (AIR BAGS) AND 15V320000 (AIR BAGS) HOWEVER, THE PARTS TO DO THE REPAIRS WERE UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIRS. THE MANUFACTURER WAS NOT MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10782242October 14, 2015
POWER TRAIN
VEHICLE TRANSMISSION CAN NOT SHIFT WHILE DRIVING ON THE ROAD .NO REVERSE AND FORWARD .THE VEHICLE HAVE 76000 MILES ON IT.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10781547October 13, 2015
TRACTION CONTROL SYSTEM, SERVICE BRAKES
TL* THE CONTACT OWNS A 2006 ACURA MDX. WHILE DRIVING APPROXIMATELY 35 MPH, THE VSA AND THE ECU WARNING LIGHTS ILLUMINATED. THE FAILURE RECURRED NUMEROUS TIMES. THE VEHICLE WAS TAKEN TO A DEALER WHERE THE FAILURE WAS UNDETERMINED. THE VIN WAS NOT INCLUDED IN NHTSA CAMPAIGN NUMBER: 13V092000 (SERVICE BRAKES, HYDRAULIC, TRACTION CONTROL SYSTEM). THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 105,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10781097October 9, 2015
ENGINE, UNKNOWN OR OTHER
WE HAVE SPORADIC PROBLEMS WITH ENGINE OR TRANSMISSION AND THE DEALER HAS NOT BEEN ABLE TO IDENTIFY THE PROBLEM. IT HAPPENS AT ANY TIME SLOW OR FAST SPEED: UPHILL OR DOWNHILL THE CAR WILL NOT CHANGE GEARS AND STARTS TO PULL AS IF THE TRANSMISSION IS GOING TO FALL OUT. WE HAVE REPORTED THIS TO ACURA CUSTOMER SERVICE AND RESULTS WERE GUARDED. I AM AFRAID FOR MY AND MY FAMILY'S SAFETY BECAUSE THE PROBLEM CONTINUES AND IT HAPPENS ANYTIME AND ANYWHERE. IT HAPPENED TODAY AND WE CALLED THE DEALER TO COME AND PICK UP THE CAR.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10781177October 9, 2015
SUSPENSION
EXPERIENCED A HUMMING AND REVVING SOUND COMING FROM UNDER RIGHT SIDE OF THE HOOD. IT OCCURRED WHEN ACCELERATING FROM 35 MPH AND WOULD GET LOUDER. THE SOUND DECREASED WHEN DECELERATING FROM 35. I TOOK IT TO THE DEALER AND THEY DIAGNOSED A FAULTY RIGHT WHEEL BEARING. FORTUNATELY THE VEHICLE WAS STILL UNDER WARRANTY. I DID NOT EXPERIENCE ANY ACCIDENTS, HIT ANY POT HOLES, OR CURBS PRIOR TO THIS INCIDENT. THIS WAS COMPLETELY AN UNKNOWN CAUSE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10781179October 9, 2015
ELECTRICAL SYSTEM, ENGINE, UNKNOWN OR OTHER
VERY SIMILAR TO NHTSA ID NUMBER: 10762375. AFTER 3-4 DAYS OF DRIVING THE CHECK ENGINE LIGHT CAME ON ALONG WITH TRANSMISSION SYSTEM U0401, VSA PROBLEM, HILL START ASSIST PROBLEM ETC ETC ETC. THE SUV WOULD NOT SPEED ABOVE 35-40 MILES AND SHAKE. DEALERSHIP REPLACED CRACKED SPARK PLUG, IGNITION COIL - CAUSE - POSSIBLE MOISTURE IN SPARK PLUG. THEY WERE NICE ENOUGH TO TAKE THE CAR BACK AND CURRENTLY WAITING FOR IT TO BE REPLACED.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10779876October 5, 2015
UNKNOWN OR OTHER
I RECEIVE A RECALL NOTICE FOR MY ACURA AND IT'S BEEN PAST 60 DAYS AND THEY HAVE NOT DONE ANYTHING ABOUT IT/ WHEN I CALLED THE LAST TIME THEY SAID THEY DONT HAVE THE PARTS YET AND WILL CALL ME IF THEY GOT IT/ NEVER HEARD FROM THEM
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10778578September 29, 2015
AIR BAGS
TL* THE CONTACT OWNS A 2003 ACURA MDX. THE CONTACT RECEIVED A NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 15V045000 (AIR BAGS) HOWEVER, THE RECALL PART WAS NOT AVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER HAD EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOT NOTIFIED OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10776501September 24, 2015
AIR BAGS, ENGINE, UNKNOWN OR OTHER
I RECEIVED A RECALL NOTICE AND MADE AN APPOINTMENT TO HAVE MY VEHICLE REPAIRED. UPON TAKING IT TO THE DEALERSHIP AND THEM FIXING IT I DROVE HOME MY CAR IMMEDIATELY BEGAN RUNNING HOT. I CALLED THE DEALERSHIP BACK AND HE TOLD ME TO BRING IT BACK IN. I WAS ISSUED A LOANER VEHICLE. I RECEIVED A CALL STATING THAT MY RADIATOR HAD SOMEHOW COME LOOSE AND THAT MY ENGINE WAS BLOWN. I WAS SO UPSET SO I CALLED BACK AND TOLD HIM MY MECHANIC WAS COMING WITH ME NOW ALL OF A SUDDEN THE ENGINE IS NOT BLOWN BUT INSTEAD WARPED AND CAN BE MACHINED. I FEEL THEY DAMAGED MY VEHICLE BY DOING THE RECALL AND THEY DON'T WANT TO TAKE ACCOUNTABILITY FOR IT. PLEASE HELP ME.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10775421September 23, 2015
EQUIPMENT
TL* THE CONTACT OWNS A 2014 ACURA MDX. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 15V417000 (EQUIPMENT) HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOT MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10760506September 21, 2015
POWER TRAIN:DRIVELINE:DIFFERENTIAL UNIT, POWER TRAIN
2004 ACURA MDX. CONSUMER WRITES IN REGARDS TO ELECTROMAGNETIC COIL AND DIFFERENTIAL CARRIER ASSEMBLY FAILURE. *SMD THE CONSUMER STATED HE TOOK THE VEHICLE TO THE DEALERM BECAUSE THE VTM-4 LIGHT ILLUMINATED. HE WAS INFORMED THE DIFFERENTIAL NEEDED TO BE REPALACED BECAUSE THERE WAS AN OPEN CIRCUIT BETWEEN THE LEFT ELECTROMAGNETCI CO AND THE DIFFERENTIAL CARRIER ASSEMBLY. THE PROBLEM PREVENTED THE VEHICLE FROM BEING ABLE TO DRIVE IN VTM-4 MODE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10764550September 17, 2015
AIR BAGS
TL* THE CONTACT OWNS A 2003 ACURA MDX. THE CONTACT RECEIVED A RECALL NOTIFICATION FOR NHTSA CAMPAIGN NUMBER: 15V045000 (AIR BAGS); HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10763772September 15, 2015
ELECTRICAL SYSTEM, ELECTRONIC STABILITY CONTROL (ESC), SUSPENSION
I BOUGHT 2014 ACURA MDX BRAND NEW AND AFTER 2000 MILE A NOISE CAME OUT FROM ENGINE I WENT DEALER THEY ORDERED THE PART AND FIXED AND THE SAME PROBLEM HAPPENED AFTER 5000 MILES. I HAVE LOTS OF HEADACHES SINCE I BOUGHT THIS CAR. THE SUSPENSIONS ARE VERY BAD EVEN WHEN I BOUGHT IT FROM THE DEALER AS A FIRST DAY. AND NOW I HAVE ALL LIGHTS ON SUCH AS BATTERY, BRAKE, HILL STABILITY PROBLEM, STEERING WHEEL PROBLEM, ENGINE EMISSION STABILITY PROBLEM WRITING, SHOWN ALL WHEEL DRIVE PROBLEM. WHENEVER I GO TO DEALER THEY RESET THE SIGNS AND SAY ITS OK NOW. THEY CHARGE ME BUT AFTER A WHILE AGAIN HAPPENS AND THIS TIME SAYING DIFFERENT PROBLEM.. REALLY HAS TOO MUCH PROBLEM. SUSPENSIONS AND BRAKE A WORST. NOW I AM AFRAID TO DRIVE THIS CAR WITH MY LITTLE BABY AND FAMILY. 100% I BELIEVE CAR STOPS IN MIDDLE OF THE WAY.. ITS VERY DANGEROUS. . PLEASE INFORM ACURA BECAUSE THEY AREN'T CAREENING AND ESPECIALLY EVERY NEW MDX DRIVERS HAVE PROBLEMS WITH THIS BRAND NEW EXPENSIVE CARS. THANK YOU VERY MUCH FOR YOUR TIME AND UNDERSTANDING US. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10763775September 15, 2015
SERVICE BRAKES, VEHICLE SPEED CONTROL, STEERING
AFTER THE RECALL OF COLLISON MIGRATION BRAKING SYSTEM (CMBS). WITH THE NEW RECALL SOFTWARE. THE MDX STOPS OR APPLY THE BRAKING ON THE FREEWAY. THIS IS A CONTINUES TO THIS DAY. THE DEALERSHIP HAD THE VEHICLE FOR ABOUT ONE WEEK. THEY SAID THAT IT COULD NOT FIND A PROBLEM. THE DEALERSHIP PUT OVER 250 MILES ON THE VEHICLE. I STILL HAVE THE PROBLEM OF THE BRAKING SYSTEM APPLING THE BRAKES GOING FROM CONCREATE TO ASPHALT WITH SPEEDS OVER 50 MILES PER HOUR. I HAVE TO REACT TO EACH BRAKING QUICKLY. IT ALSO HAPPENS IF THEIR IS A SMALL BUMP IN THE ROAD LIKE A VERY SMALL SPEED BUMP. SOMETIMES OVER THE SAME AREA I WOULD GET THE BRAKING ALERT FLASHING ON THE HEADS UP DISPLAY. SOMETIMES THE BRAKING LIGHT HAPPENS WITH SEAT BELT JERKING BACK AND A CHANGE OF SPEED. ONLY ONCE SINCE I GOT MY VEHICLE BACK FROM THE DEALERSHIP DID IT DO A FULL BRAKING. AND THERE WAS NO OTHER CARS IN FRONT OF ME JUST THE ROAD. I AM LUCKY TO HAVE NO ONE BEHIND ME WHEN THIS HAPPENS.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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