Service Bulletin

2022-2024 Toyota Camry Second Smart Key Delivery Program

Toyota has launched the Second Key Delivery Program 23TJ01 for various 2022-2024 models, including the Toyota Camry, which were delivered with only one Smart Key due to a global semiconductor shortage. Owners can receive a second Smart Key free of charge.

Byeditor marcus weber2023 Toyota Camry
2023 TOYOTA Camry — manufacturer_communication document image 1
Source: NHTSA manufacturer_communication 11010103
23TJ0104002-*****23TJ01R1TRANSMITTER SUBASSY, ELECTRICAL KEYMechanical keys can only open/close doors (cannot be used to start the engine)Multi-Information Display (MID) about a new key being registeredToyota Camry second smart keyToyota second key delivery programToyota semiconductor shortage keyToyota Smart Key replacement
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Toyota has initiated the Second Key Delivery Program 23TJ01 to address an issue where many 2022-2024 vehicles, including the Toyota Camry, were delivered with only one Smart Key. This program ensures that affected owners receive their second Smart Key at no additional cost.

Why This Matters

During a global semiconductor shortage, the availability of certain microchips essential for Smart Key functionality became severely limited. As a direct consequence, numerous Toyota and Lexus vehicles produced since October 2022 were delivered to customers with only one Smart Key, accompanied by a second mechanical key, instead of the standard two Smart Keys. This program aims to rectify this by providing the missing Smart Key, thereby restoring the full convenience and intended functionality for owners.

What's Being Done

Toyota is providing an additional Smart Key FREE OF CHARGE to owners of all affected vehicles. This initiative, designated as the Second Key Delivery Program 23TJ01, is being rolled out in phases as parts become available. Authorized Toyota dealers will handle the duplication and programming of the new Smart Key for all eligible vehicles.

Program Details and Phased Rollout

The Second Key Delivery Program 23TJ01 is being implemented in a phased approach due to the ongoing availability of necessary parts. Toyota has provided several updates to this program, with the most recent update to the eligibility chart occurring on September 25, 2024. Owners will be notified by mail when their specific vehicle becomes eligible for the program. The program has evolved through various updates, with new phases and vehicles added over time, including significant additions on August 22, 2024 (Phase 7, approx. 99,000 vehicles), June 13, 2024 (Phase 6, approx. 113,000 vehicles), and January 31, 2024 (Phase 5, approx. 142,000 vehicles).

Current Phase Timing and Vehicle Eligibility Summary (Updated: 09/25/2024)

Phase Announcement Timing # of Vehicles
Phase 1 Remedy Available ~52,000
Phase 2 Remedy Available ~150,000
Phase 3 Remedy Available ~60,000
Phase 4 Remedy Available ~105,000
Phase 5 Remedy Available ~142,000
Phase 6 Remedy Available ~113,000
Phase 7 Remedy Available ~99,000
Phase 8 October 2024 TBD

*Timing subject to change

Owner Notification

Toyota plans to notify affected customers by first-class mail when their second Smart Key becomes available. The mailing will occur in phases, approximately one week after the announcement of each phase. It is important to note that only owners of the covered vehicles will receive this notification. Toyota makes significant efforts to obtain current customer name and address information through industry resources, including state Department of Motor Vehicles (DMV) records, to ensure accurate delivery of owner letters. Owners are encouraged to ensure their registration and title information is correct. If you are a vehicle lessor, you are requested to forward the notice to the lessee.

Owner Letter Mailing Dates

Phase Customer Mailing Date
Phase 1 July 2023
Phase 2 September 2023
Phase 3 October 2023
Phase 4 December 2023
Phase 5 February 2024
Phase 6 July 2024
Phase 7 September 2024

How to Get Your Second Smart Key (Repair Procedure Summary)

If you own an affected 2022-2024 Toyota Camry or another eligible model, you should contact your authorized Toyota dealer to schedule an appointment. You will need to bring your vehicle and the original Smart Key to the appointment, as the original key will be used to program the new one. The dealer will verify your vehicle's eligibility by confirming the VIN matches the repair order and checking the Vehicle Inquiry System for program eligibility through TIS/SLP VIN lookup.

Parts Ordering: Dealers will order the necessary part, TRANSMITTER SUBASSY, ELECTRICAL KEY, using part number 04002-*****. The specific part number required will be determined by VIN, referring to the Campaign Part Order Request (CPOR) or Manual Allocation Control (MAC) reports on Dealer Daily, especially if parts are limited.

Programming Procedure: Once the key is available, the dealer will perform the

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Frequently Asked Questions

Why was my 2022-2024 Toyota Camry delivered with only one Smart Key?
Your 2022-2024 Toyota Camry, along with other select models, was delivered with only one Smart Key due to a global semiconductor shortage that impacted the availability of certain microchips needed for the second Smart Key.
How can I get my second Smart Key for my Toyota Camry?
Toyota has launched the Second Key Delivery Program 23TJ01. You will be notified by mail when your vehicle is eligible. Once notified, contact your authorized Toyota dealer to schedule an appointment to have an additional Smart Key provided and programmed free of charge. You will need to bring your vehicle and the original Smart Key.
Is the second Smart Key delivery covered under my vehicle's warranty?
No, the second key delivery is not considered part of Toyota's New Vehicle Limited Warranty. It is a separate program (23TJ01) to deliver the second Smart Key that was intended to be included with the original purchase but was unavailable at the time of delivery.
What is the part number for the Smart Key transmitter?
The general part number for the TRANSMITTER SUBASSY, ELECTRICAL KEY is 04002-*****. Specific part numbers may vary by VIN, and dealers will refer to CPOR for exact details.

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