2022-2024 Toyota Second Smart Key Delivery Program Update

Toyota has released an update regarding its Second Key Delivery Program, providing clarity on the timing and eligibility for owners of certain 2022-2024 models who initially received only one smart key. This information, updated on June 6, 2024, outlines a phased approach to deliver the missing keys.

What is the Toyota Second Smart Key Delivery Program?

Due to various factors, some Toyota vehicles were delivered to customers with only one smart key instead of the standard two. The Toyota second smart key delivery program aims to rectify this by providing the second key to affected owners. The program is structured into several phases, with specific timelines and vehicle volumes allocated to each.

Phased Rollout Schedule

Toyota has outlined eight phases for the delivery program, with the first five phases already having a remedy available. The remaining phases are scheduled for later in 2024. The estimated number of vehicles affected varies significantly by phase.

Phase	Announcement Timing	# of Vehicles
Phase 1	Remedy Available	~52,000
Phase 2	Remedy Available	~150,000
Phase 3	Remedy Available	~60,000
Phase 4	Remedy Available	~105,000
Phase 5	Remedy Available	~142,000
Phase 6	June 2024	TBD
Phase 7	August 2024	TBD
Phase 8	October 2024	TBD

Note: Timing is subject to change.

How to Determine Your Vehicle's Eligibility

Dealers can identify which models were produced with one smart key and which phase a vehicle belongs to by checking the production date and key type against Toyota's internal charts. For owners, this means confirming your vehicle's production start and end dates with one smart key. For example, a 2022 4Runner produced in December 2022 would be part of Phase 1.

The program applies to various models, including the 2022-2023 Mirai, 2023 RAV4/RAV4 HV, 2022 Prius, 2022 Prius Prime, 2023 4Runner, 2022 C-HR, 2023-2024 RAV4 Prime, 2023-2024 bZ4X, 2023-2024 Venza, 2023-2024 Crown, 2023 Camry, 2022-2023 Highlander/Highlander HV, 2022-2024 Sienna HV, 2022-2024 Tundra/Tundra HV, 2023-2024 Sequoia HV, and 2024 Grand Highlander. These vehicles were produced in locations such as Japan and North America, utilizing key types such as Type #2 (15CY) and Type #3/#4 (19CY).

Important Warnings for Owners

Owners should be aware of specific limitations regarding this program:

• "VINS are NOT searchable in TIS for applicability." This means you cannot use Toyota's Technical Information System (TIS) to check your VIN for eligibility.
• "Some Grand Highlander VINs are not loaded yet and will be added to the next phase." If you own a Grand Highlander, your vehicle's eligibility information might not be available yet.

What Owners Should Do

If you believe your vehicle is eligible for a second smart key under this program, it is recommended to contact your authorized Toyota dealer. They will be able to assist you in verifying your vehicle's production details and its assigned phase for the Toyota second smart key delivery. Stay informed about the program's progress, especially if your vehicle falls into one of the later phases.

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NHTSA ID: 11005082