Service Bulletin

2022-2024 Toyota Smart Key Delivery Program Update

Toyota has updated its Second Key Delivery Program for 2022-2024 models. This program addresses vehicles initially delivered with only one Smart Key, outlining phases for when the second key will become available.

Byeditor sarah mitchell2023 Toyota Camry
2023 TOYOTA Camry — manufacturer_communication document image 1
Source: NHTSA manufacturer_communication 11005036
Toyota Smart Key availabilitySecond Key Delivery ProgramNHTSA 11005036Toyota key fob programToyota 2022-2024 Smart KeyToyota Type #2 (15CY) keyToyota Type #3/#4 (19CY) keyVINs are NOT searchable in TNS for applicability2023 Toyota Camry Smart Key2024 Toyota Tundra Smart Key
Toyota 4Runner
2023
Toyota bZ4X
2023–2024
Toyota C-HR
2022
Toyota Crown
2023–2024
Toyota Grand Highlander
2024
Toyota Highlander
2022–2023
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Toyota Mirai
2022–2023
Toyota Prius
2022–2024
Toyota RAV4
2022–2023
Toyota Tundra
2022–2024

Toyota has released an update regarding its Second Key Delivery Program, which addresses 2022-2024 model year vehicles initially delivered with only one Smart Key. This program aims to provide owners with their second Smart Key in a phased approach. The update, dated June 13, 2024, provides current timing and eligibility details for various models.

The program is divided into several phases, with the remedy for the earlier phases already available. The remaining phases have estimated announcement timings extending into late 2024. This ensures a structured rollout of the second keys to a large number of affected vehicle owners, addressing the Toyota Smart Key availability issue.

Program Phases and Timing

The Second Key Delivery Program is structured into eight phases, each covering a specific number of vehicles. The following table summarizes the planned phases and their announcement timing:

Phase Announcement Timing # of Vehicles
Phase 1 Remedy Available ~52,000
Phase 2 Remedy Available ~150,000
Phase 3 Remedy Available ~60,000
Phase 4 Remedy Available ~105,000
Phase 5 Remedy Available ~142,000
Phase 6 Remedy Available ~113,000
Phase 7 August 2024 TBD
Phase 8 October 2024 TBD

Note: Timing is subject to change.

How to Determine Your Vehicle's Eligibility

Dealers can identify which models were produced with one Smart Key and which phase a vehicle belongs to by consulting the detailed chart in the original manufacturer communication. This chart maps specific models and their production dates to the various program phases using a color-coded grid. For example, a 2022 4Runner produced in December, indicated by a dark green box, falls under Phase 1.

Owners should refer to the original document or contact their Toyota dealer to confirm their vehicle's production date and the corresponding phase for their second Smart Key. This will help clarify the Toyota Smart Key availability for their specific model.

Detailed Vehicle Production Information (for 1 Smart Key delivery)

The following table lists various Toyota models, their key types, and the production windows during which they were manufactured with only one Smart Key. This information is crucial for determining eligibility within the Second Key Delivery Program.

Model Key Type Production Start (w/1 Smart Key) Production End (w/1 Smart Key) Approximate Vehicle Volume
22MY-23MY Mirai Type #2 (15CY) 11/8/2022 1/16/2023 800
23MY RAV4/RAV4 HV Type #2 (15CY) 10/31/2022 1/9/2023 13,000
22MY Prius Type #2 (15CY) 10/31/2022 12/1/2022 4,300
22MY Prius Prime Type #2 (15CY) 10/31/2022 11/24/2022 2,400
23MY 4Runner Type #2 (15CY) 11/7/2022 1/10/2023 17,000
22MY C-HR Type #2 (15CY) 11/5/2022 12/28/2022 300
23MY-24MY RAV4 Prime Type #3/#4 (19CY) 11/4/2022 Ongoing TBD
23MY-24MY bZ4X Type #3/#4 (19CY) 11/9/2022 Ongoing TBD
23MY-24MY Venza Type #3/#4 (19CY) 10/31/2022 Ongoing TBD
23MY-24MY Prius Type #3/#4 (19CY) 12/22/2022 Ongoing TBD
23MY-24MY Prius Prime Type #3/#4 (19CY) 3/15/2023 Ongoing TBD
23MY-24MY Crown Type #3/#4 (19CY) 1/12/2023 Ongoing TBD
23MY Camry Type #2 (15CY) 10/6/2022 1/3/2023 30,200
22MY - 23MY RAV4 / RAV4 HV Type #2 (15CY) 10/6/2022 1/3/2023 51,100
22MY - 23MY Highlander / Highlander HV Type #2 (15CY) 10/7/2022 1/3/2023 40,600
22MY-24MY Sienna HV Type #3/#4 (19CY) 10/17/2022 Ongoing TBD
22MY - 24MY Tundra / Tundra HV Type #3/#4 (19CY) 10/12/2022 Ongoing TBD
23MY-24MY Sequoia HV Type #3/#4 (19CY) 10/13/2022 Ongoing TBD
24MY Grand Highlander Type #3/#4 (19CY) 6/13/2023 Ongoing TBD

Important Notes for Owners

Owners should be aware that the original document explicitly states: "VINs are NOT searchable in TNS for applicability." This means that an owner's VIN cannot be used in the Toyota National Service (TNS) system to determine if their vehicle is part of this program or which phase it falls under. Instead, eligibility must be determined by matching the vehicle's model, production date, and key type against the information provided in the communication. This is critical for understanding your Toyota Smart Key availability.

Owners are encouraged to consult their authorized Toyota dealer for the most accurate information regarding their specific vehicle's eligibility and the status of their second Smart Key delivery.


Source: NHTSA Manufacturer Communication 11005036

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Frequently Asked Questions

What is the Toyota Second Key Delivery Program?
The Toyota Second Key Delivery Program is an initiative to provide a second Smart Key to owners of certain 2022-2024 model year vehicles that were initially delivered with only one Smart Key. The program is being rolled out in phases.
How can I find out when my second Smart Key will be available?
You can determine the availability of your second Smart Key by checking your vehicle's model, key type (e.g., Type #2 (15CY) or Type #3/#4 (19CY)), and production dates against the detailed tables provided in the manufacturer communication NHTSA 11005036. Your Toyota dealer can also assist you with this information.
Which Toyota models are included in this program?
The program includes a wide range of 2022-2024 Toyota models such as the Mirai, RAV4, Prius, 4Runner, C-HR, bZ4X, Venza, Crown, Camry, Highlander, Sienna, Tundra, and Sequoia. Specific production date ranges for each model are detailed in the program documentation.
Can I check my VIN to see if my vehicle is eligible for the Second Key Delivery Program?
No, the manufacturer communication explicitly states that "VINs are NOT searchable in TNS for applicability." You will need to refer to your vehicle's model, key type, and production dates to determine eligibility, or consult your Toyota dealer.

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