2021-2022 Toyota Infotainment System Malfunctions TSB
A Toyota Technical Service Bulletin (TSB) addresses various infotainment system malfunctions in 2021-2022 Toyota Camry, Highlander, Mirai, Venza, 4Runner, Sequoia, and Tundra models equipped with Audio Plus or Premium Audio version 1021 or earlier.
Marcus Weber2021 Toyota Camry
Also applies to
- Toyota 4Runner
- 2021–2022
- Toyota Camry
- 2022
- Toyota Highlander
- 2021–2022
- Toyota Mirai
- 2021–2022
- Toyota Sequoia
- 2021–2022
- Toyota Tundra
- 2021
- Toyota Venza
- 2021–2022
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Symptoms
Owners of affected 2021-2022 Toyota vehicles may notice several issues with their infotainment system. These Toyota infotainment malfunctions can include the "Barge in function defaulted to OFF" setting, "Limited phone book grammar", or "Difficult Hand Free operation". Other reported problems involve "Abnormal Electronic Owner’s Manual operation" and music not automatically resuming when using Android Auto.
Additional symptoms include "Cover art is not displayed" and the "Vehicle position is not sent to Destination Assist server". Some drivers may also experience the "System inoperative after using the return button when using voice recognition". These issues primarily affect vehicles equipped with Audio Plus or Premium Audio systems running software version 1021 or earlier.
Diagnosis
The issues described are typically observed in 2021-2022 Toyota models fitted with Audio Plus (version 1021 or earlier) or Premium Audio (version 1021 or earlier) infotainment systems. A technician would likely confirm the software version of the audio unit to determine if the vehicle is covered by this bulletin. The various Toyota infotainment malfunctions are software-related and do not usually indicate a hardware failure.
Repair Procedure Summary
The manufacturer communication indicates that these Toyota infotainment malfunctions can be resolved by updating the audio system software. The repair involves flashing the infotainment system with the latest software version. This update is designed to correct the various operational glitches and restore full functionality to the Audio Plus and Premium Audio systems. Specific details on the exact software version to be installed or the flashing procedure are typically provided to dealership technicians through the full TSB document.
Owner Action
If you are experiencing any of the described infotainment system issues in your 2021-2022 Toyota Camry, Highlander, Mirai, Venza, 4Runner, Sequoia, or Tundra, it is recommended to visit your authorized Toyota dealership. Inform them about the specific symptoms you are observing. Since this is a manufacturer communication addressing known software issues, the repair is typically covered under the vehicle's warranty. Ensure to mention the software version of your Audio Plus or Premium Audio system if you know it.
Source: NHTSA ID 10224155
Frequently Asked Questions
- What are the common infotainment issues addressed by this Toyota TSB?
- This TSB addresses various issues including "Barge in function defaulted to OFF", "Limited phone book grammar", "Difficult Hand Free operation", "Music does not automatically resume when using Android Auto", and "System inoperative after using the return button when using voice recognition".
- Which Toyota models and software versions are affected by these infotainment malfunctions?
- The issues primarily affect 2021-2022 Toyota Camry, Highlander, Mirai, Venza, 4Runner, Sequoia, and Tundra models equipped with Audio Plus (version 1021 or earlier) or Premium Audio (version 1021 or earlier) infotainment systems.
- How can I fix the "Music does not automatically resume when using Android Auto" problem in my Toyota?
- The recommended solution for this and other **Toyota infotainment malfunctions** is to have your authorized Toyota dealership update the software of your Audio Plus or Premium Audio system to the latest version.
- Is the repair for these Toyota infotainment malfunctions covered under warranty?
- Yes, since this is a manufacturer communication addressing known software-related issues, the software update to resolve these infotainment problems is typically covered under your vehicle's warranty.
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