2025 Jeep Wrangler Heated Steering Wheel Not Working TSB 08-122-26
Owners of the 2025 Jeep Wrangler may experience their heated steering wheel not functioning correctly or not reaching the expected temperature. Technical Service Bulletin (TSB) 08-122-26 identifies a software issue within the Comfort Seat Wheel Module (CSWM) as the cause, requiring a software…
Owners of the 2025 Jeep Wrangler equipped with the heated steering wheel option (Sales Code NHS) may find that their heated steering wheel is not working as expected. This could manifest as the steering wheel not getting hot enough or failing to heat up at all. This issue, specifically affecting the 2025 Jeep Wrangler, is addressed by Technical Service Bulletin (TSB) 08-122-26.
Symptoms
The primary symptom reported by customers is that the "Heated Steering Wheel does not get hot enough or does not work." This indicates a failure in the heating functionality of the steering wheel, impacting driver comfort, especially in colder climates. If you own a 2025 Jeep Wrangler and experience this problem, it is likely related to the software issue described in TSB 08-122-26.
Diagnosis
To diagnose the 2025 Jeep Wrangler heated steering wheel issue, technicians will use a wiTECH scan tool. This tool allows them to perform appropriate diagnostic procedures available through DealerCONNECT/Service Library. The process involves verifying that all related systems are functioning as designed. If any Diagnostic Trouble Codes (DTCs) or other symptom conditions are present, they will be recorded and addressed before proceeding with the TSB's repair. If the customer's reported symptom matches the description in the bulletin, the repair procedure can be initiated.
Repair Procedure Summary
The fix for the 2025 Jeep Wrangler heated steering wheel problem involves reprogramming the Comfort Seat Wheel Module (CSWM) with the latest available software. This software update is designed to resolve the underlying CSWM software cause. The labor operation for this procedure is 18-52-34-9E, described as "Module, Comfort Seat Wheel (CSWM) - Reprogram." The estimated labor time for this repair is 0.2 hours, and dealers are instructed to use failure code CC (Customer Concern) when processing claims related to this TSB.
Important Warnings
During the reprogramming process for the Comfort Seat Wheel Module (CSWM), it is crucial to maintain stable battery voltage. Technicians must install a battery charger to ensure the battery voltage does not drop below 13.2 volts. The charging voltage must also not exceed 13.5 volts during the flash process. If the flash process is interrupted or aborted for any reason, it must be restarted from the beginning to ensure proper module function. After the CSWM is reprogrammed, all Diagnostic Trouble Codes (DTCs) that may have been set in any module due to the reprogramming must be cleared using the wiTECH application.
Required Tools
The primary tool required for this repair is a wiTECH scan tool or an equivalent diagnostic system. This tool is essential for performing the necessary diagnostic checks and for reprogramming the Comfort Seat Wheel Module (CSWM) with the updated software.
Owner Action
If you are experiencing issues with your 2025 Jeep Wrangler heated steering wheel not working or not getting hot enough, you should schedule an appointment with an authorized Jeep dealership. The repair, which involves a software update to the CSWM, is reimbursable within the provisions of your vehicle's warranty. Ensure you mention the specific symptom, "Heated Steering Wheel does not get hot enough or does not work," to the service advisor. The dealership will perform the necessary diagnosis and apply the software update as per TSB 08-122-26.
Source: NHTSA ID 11030212
Frequently Asked Questions
- What is TSB 08-122-26 for the 2025 Jeep Wrangler?
- TSB 08-122-26 addresses a software issue within the Comfort Seat Wheel Module (CSWM) that can cause the heated steering wheel in the 2025 Jeep Wrangler to not get hot enough or not work at all.
- What are the symptoms of the heated steering wheel issue in the 2025 Jeep Wrangler?
- The primary symptom is that the "Heated Steering Wheel does not get hot enough or does not work." This means the steering wheel either fails to heat up or does not reach its intended temperature.
- How is the 2025 Jeep Wrangler heated steering wheel problem fixed?
- The problem is resolved by reprogramming the Comfort Seat Wheel Module (CSWM) with the latest software using a wiTECH diagnostic tool. This software update corrects the underlying software fault.
- Is the repair for TSB 08-122-26 covered under warranty?
- Yes, the repair procedure outlined in TSB 08-122-26, which involves updating the CSWM software for the 2025 Jeep Wrangler heated steering wheel issue, is reimbursable under the provisions of the vehicle's warranty.
What Jeep Wrangler owners report
Counted from the records in our database across 41 model years.
- 18,838
- Owner complaints
- 104
- Recalls
- 2,758
- Service bulletins
- 572
- Crashes reported
- 552
- Fires reported
- 435
- Injuries reported
The 2025 model year
82 complaints, the 32nd most of 41 model years on file. Owners reported 5 crashes, 2 fires and 1 injury for this year, which also has 6 recalls on file.
Electrical System and Steering, the system this article covers, accounts for 7,221 of 18,838 complaints (38%), including 49 for 2025.
Complaints by model year
| 2006 | 730 | |
|---|---|---|
| 2007 | 1,750 | |
| 2008 | 1,904 | |
| 2010 | 686 | |
| 2012 | 836 | |
| 2018 | 1,827 | |
| 2019 | 747 | |
| 2021 | 963 | |
| 2024 | 970 | |
| 2025 | 82 |
Most-reported systems
- Steering — 3,929
- Electrical System — 3,613
- Power Train — 2,470
- Engine — 2,406
- Fuel System — 2,015
Latest recalls for the 2025 model year
- 26V363000 — Steering (Jun 2026) — Park outside
- 26V327000 — Back Over Prevention (May 2026)
- 25V766000 — Engine (Nov 2025)
Recent owner reports about electrical system and steering
The contact owns a 2025 Jeep Wrangler. The contact stated that while driving, the center display screen intermittently froze and became inoperative.
Read owner complaints →I am reporting a recurring loss/reduction of expected electric propulsion in my 2025 Jeep Wrangler Willys 4xe after FCA Safety Recall 68C / NHTSA 25V-741 was completed.
Complaints are owner reports filed with NHTSA. They are unverified, and counts depend on how many vehicles were sold, so they are not a failure rate.
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2025 Jeep Wrangler Heated Steering Wheel Not Working TSB
Owners of 2025 Jeep Wrangler vehicles may experience their heated steering wheel not getting hot enough or not working at all. Technical Service Bulletin (TSB) 08-122-26 provides a software update for the Comfort Seat Wheel Module (CSWM) to resolve this issue.
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