2025-2026 Jeep Wrangler Seat EZ Entry Inoperable TSB

Symptoms

Owners of 2025-2026 Jeep Wrangler (JL72 model) vehicles may experience a specific issue where the EZ Entry seat system is not functioning correctly. The primary symptom addressed by Manufacturer Communication S2623000013 is when the "Seat EZ Entry Inoperable Or Doesn’t Slide Forward." This means the seat designed for easy rear access either fails to move at all or does not slide forward smoothly when activated.

This malfunction can significantly impede passenger access to the rear seating area and reduce the overall convenience of the vehicle's interior design.

Diagnosis / Trigger Conditions

When diagnosing a "Jeep Wrangler EZ Entry inoperable" condition, technicians should focus their inspection on the EZ Entry Cable, specifically part number 68715023AA (or newer). The diagnostic procedure involves a detailed examination of this cable for any signs of improper installation or damage.

Key inspection points include:

• Cable Seating: Verify that both ends of the cable have their fittings fully seated within their designated metal brackets. An improperly seated cable is a common cause, often described as a "Not OK Condition. Cable End Not Installed In Bracket."
• Cable Routing: The entire path of the cable must be checked to ensure it is correctly routed and that all securing clips, such as the "plastic Xmas clip," are properly installed and holding the cable in its intended position.
• End Fitting Integrity: Both the steel wire end and the plastic guide end fittings (which typically come in black and white components) should be thoroughly inspected for any cracks, breaks, or other forms of damage.

Repair Procedure Summary

The repair for an inoperable EZ Entry seat in the 2025-2026 Jeep Wrangler, as outlined in Manufacturer Communication S2623000013, primarily involves addressing issues with the EZ Entry cable (68715023AA).

1. Inspect the EZ Entry Cable (68715023AA or newer): Begin by checking the cable for any looseness, excessive slack, or improper positioning. If the cable feels loose or out of position, inspect both ends to ensure the end fittings are fully seated in their metal brackets.
2. Verify Cable Routing: Confirm that the entire cable is routed correctly and that any plastic securing clips, like the "plastic Xmas clip," are properly installed.
3. Inspect End Fittings: Examine both the steel wire end and the plastic guide end fittings (black and white) for any signs of damage.
4. Reinstallation: If the cable is found to be simply unseated, reinstall it into its proper location. The communication suggests using a "two thumbs method" to facilitate easier assembly. After reinstallation, confirm that the EZ Entry functionality is restored.
5. Replacement: If any plastic end fitting is broken, cracked, or damaged to the point where it cannot securely lock into place, the cable cannot be reused and must be replaced with a new one.

Required Parts

The primary component involved in resolving the "Jeep Wrangler EZ Entry inoperable" condition is the EZ Entry Cable, part number 68715023AA (or newer).

Important Warnings

Stellantis Manufacturer Communication S2623000013 includes several critical advisories for technicians to ensure proper diagnosis and repair:

• "This cable is one-time use only. If removed for any reason, replace the cable."
• "Replace the cable before ordering or replacing a seat back assembly."
• "Do not replace additional components until the cable inspection is complete."

These warnings underscore the importance of a precise diagnosis of the cable issue before undertaking more extensive or potentially unnecessary repairs, such as replacing the entire seat back assembly.

Owner Action

If you own a 2025-2026 Jeep Wrangler (JL72 model) and are experiencing the "Jeep Wrangler EZ Entry inoperable" symptom where your seat doesn't slide forward, it is recommended to schedule an appointment with an authorized Jeep service center. When discussing the issue with your dealer, you may reference Manufacturer Communication S2623000013 (Case Number S2623000013).

Technicians will follow the outlined inspection and repair procedures, focusing on the EZ Entry cable (68715023AA), to restore proper seat functionality. This ensures that the problem is accurately addressed, preventing unnecessary part replacements.

NHTSA Source Citation: This information is based on Stellantis Manufacturer Communication S2623000013, identified by NHTSA ID 11030268.