2025 Jeep Wrangler Heated Steering Wheel Not Working TSB

Owners of certain 2025 Jeep Wrangler vehicles may notice that their heated steering wheel is not functioning correctly. This can manifest as the steering wheel not heating up sufficiently or not working at all. This issue is addressed by Technical Service Bulletin (TSB) 08-122-26, which outlines a software update for the Comfort Seat Wheel Module (CSWM).

Symptoms

If you own a 2025 Jeep Wrangler, you might experience the following symptom related to your heated steering wheel:

• "Heated Steering Wheel does not get hot enough or does not work."

This means the steering wheel either remains cold or provides insufficient warmth when the heating function is activated. This specific symptom is the primary indicator for the need for the TSB 08-122-26 update.

Cause of the Issue

The root cause of the 2025 Jeep Wrangler heated steering wheel malfunction has been identified as an issue within the Comfort Seat Wheel Module (CSWM) software. A software glitch prevents the module from properly controlling the heating element in the steering wheel, leading to the reported symptoms.

Diagnosis

For technicians, diagnosing this issue involves using a wiTECH scan tool. The diagnostic process requires checking all related systems for proper function using procedures available in DealerCONNECT/Service Library. If any Diagnostic Trouble Codes (DTCs) or other symptom conditions are present, they should be recorded and addressed before proceeding with the TSB. If the customer's concern matches the symptom, the repair procedure outlined in TSB 08-122-26 should be followed.

Important Warnings for the Repair Process

Technicians performing the software update for the 2025 Jeep Wrangler heated steering wheel must adhere to specific guidelines to ensure a successful flash:

• Battery Charger Requirement: A battery charger must be installed to maintain stable battery voltage. The voltage should not drop below 13.2 volts during the flash process, nor should it climb above 13.5 volts.
• Interrupted Flash: If the flash process is interrupted or aborted for any reason, it must be restarted from the beginning.

These steps are crucial to prevent module damage or an incomplete software update.

Repair Procedure Summary

The repair for the 2025 Jeep Wrangler heated steering wheel issue involves reprogramming the Comfort Seat Wheel Module (CSWM) with the latest available software. This process is performed using the wiTECH Diagnostic Application. If any issues arise during the module flash, technicians are instructed to submit a ticket to the Helpdesk for assistance. After the reprogramming is complete, all Diagnostic Trouble Codes (DTCs) that may have been set in any module due to the reprogramming must be cleared using the wiTECH application.

Required Tools or Parts

To perform the software update for the Comfort Seat Wheel Module (CSWM), the primary tool required is a wiTECH or Equivalent scan tool. This tool is essential for accessing the module and performing the necessary reprogramming.

Owner Action

If you are experiencing issues with your 2025 Jeep Wrangler heated steering wheel not getting hot enough or not working, you should schedule an appointment with your authorized Jeep dealership. The repair, which involves a software update for the Comfort Seat Wheel Module (CSWM), is reimbursable within the provisions of the vehicle's warranty. The estimated labor time for this specific operation (Labor Operation No: 18-52-34-9E) is approximately 0.2 hours.

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Source: NHTSA ID: 11030237