2018-2026 Jeep Wrangler/Gladiator Shock Absorber Warning

Important Warning for Owners

Jeep has issued a critical advisory, GPOP 9100756, for 2018-2026 Jeep Wrangler and Gladiator models concerning the replacement of shock absorbers. The manufacturer explicitly states: "DO NOT REPLACE MULTIPLE SHOCKS UNLESS ALL ARE VERIFIED TO BE DEFECTIVE." This warning is crucial for owners to understand, as it can prevent unnecessary and potentially costly repairs. Ignoring this directive could lead to dealerships replacing functional components, increasing repair bills without resolving the actual issue.

Understanding the Issue

This manufacturer communication highlights a potential concern where multiple shock absorbers might be replaced without proper verification of individual component failure. The advisory pertains to the SHOCK ABSORBER KIT Suspension system in affected vehicles. The intent is to ensure that only truly defective parts are replaced, promoting accurate diagnosis and efficient service. Suspension systems are complex, and a single faulty shock absorber might sometimes be misdiagnosed as a broader issue requiring multiple replacements. This guidance helps streamline the diagnostic process for the Jeep Wrangler shock absorber system.

Manufacturer Guidance and Future Updates

To support proper diagnosis, Jeep refers to a Master Tech article that is scheduled for release in December 2025. This upcoming article will provide updated diagnostic and testing procedures for the shock absorber system. This indicates that more detailed information will become available to technicians in the future to accurately assess the condition of the Jeep Wrangler shock absorber and Gladiator suspension components. The Master Tech link provided in the communication (https://mastertech.playerlync.net/app/player/p2tQVm) is intended for dealership technicians to access these specific diagnostic resources.

What Owners Should Do

If you own a 2018-2026 Jeep Wrangler or Gladiator and experience issues with your vehicle's suspension or are advised that your shock absorbers need replacement, it is important to discuss this manufacturer communication (GPOP 9100756) with your service technician. Ensure that any proposed replacements of multiple shock absorbers are based on individual verification of each component's defectiveness. Ask for clear diagnostic reports confirming the failure of each specific shock absorber. This proactive approach can help ensure that your Jeep Wrangler shock absorber system is repaired correctly and efficiently.

Affected Part Numbers

This advisory applies to various shock absorber kit part numbers, including but not limited to: 68382606A$, 68382828A$, 68465829A$, 68465832A$, 68465833A$, 68465846A$, 68517331A$, 68518563A$, 68518565A$, 68518568A$, 68518570A$, 68518571A$, 68518572A$, 68525358A$, 68525361A$, 68527781A$, 68527789A$, 68527790A$, 68527794A$, 68527797A$, 68527963A$, 68552675A$, 68552761A$, 68608171A$, 68608172A$, 68608176A$, 68614772A$, 68614773A$, 68614814A$, 68614817A$, 68614982A$, 68614983A$, 68619139A$, 68619162A$, 68631391A$, 68631407A$, 68638501A$, 68638502A$, 68638513A$, 68638514A$, 68638515A$, 68638516A$, 68638524A$, 68638525A$, 68638526A$, 68638527A$, 68638595A$, 68638597A$, 68638601A$, 68638602A$, 68638605A$, 68638608A$, 68638609A$, 68638610A$, 68638611A$, 68638612A$, 68643690A$, 68643691A$, 68645348A$, 68645351A$, 68660484A$, 68660485A$, 68660545A$, 68660556A$, 68660557A$, 68660559A$, 68660566A$, 68660567A$, 68660568A$, 68660569A$, and 68666030A$.

NHTSA ID: 11028252