2021-2025 Jeep Exterior Rear View Mirror Stained TSB

Symptoms: Stained Exterior Rear View Mirrors

Owners of certain 2021-2025 Jeep Wrangler, Grand Cherokee, Grand Cherokee L, and Gladiator vehicles may notice that their exterior rear view mirrors appear stained. This staining is persistent and cannot be removed through normal cleaning methods. The official description of this issue is "Exterior Rear View Mirror Stained And Will Not Clean."

Diagnosis and Trigger Conditions

This condition is typically identified by a visual inspection of the exterior rear view mirrors. If the mirrors show persistent staining or discoloration that does not respond to standard cleaning, it indicates the presence of this issue. The Technical Service Bulletin (TSB) with NHTSA ID 11016424 provides specific guidance for dealership technicians to properly diagnose and address the stained mirror concern.

Repair Procedure Summary

For vehicles exhibiting the "Exterior Rear View Mirror Stained And Will Not Clean" symptom, the TSB outlines the necessary steps for resolution. While the specific repair details are for dealership technicians, it generally involves addressing the mirror assembly. Owners experiencing this problem with their 2022 Jeep Wrangler manufacturer_communication should consult their authorized Jeep dealer for service.

Owner Action

If you own a 2021-2025 Jeep Wrangler, Grand Cherokee, Grand Cherokee L, or Gladiator and are experiencing stained exterior rear view mirrors that cannot be cleaned, it is recommended to schedule an appointment with an authorized Jeep dealership. Inform them about the persistent staining and mention the manufacturer communication, NHTSA ID 11016424. The dealership technicians will follow the prescribed procedure to resolve the issue.

NHTSA Source: 11016424