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2023-2024 Jeep Wrangler/Gladiator Heated Steering Wheel Issue

A manufacturer communication, TSB S2423000045, addresses concerns for 2023-2024 Jeep Wrangler and Gladiator owners regarding a heated steering wheel that is inoperative or not warm enough. This bulletin guides dealerships on proper diagnosis before replacing parts.

ByAhmet Topcu — Founder & Editor-in-ChiefAutomated summary2024 Jeep Wrangler
2024 Jeep Wrangler — Jeep Wrangler heated steering wheel not working
Editorial illustration generated for this article.
JI/JT Heating Steering Wheel INOP or not warm enoughHeated Steering Wheel Inoperative And Or Not Hot Enough7FM38TRM$$S2423000045GPOP - Issue Review SystemHeated Steering WheelJeep Wrangler heated steering wheel not workingJeep Gladiator heated steering wheel not workingJeep JL heated steering wheelJeep JT heated steering wheel
Jeep Gladiator
2023–2024
Jeep Wrangler
2023

Owners of 2023-2024 Jeep Wrangler (JL) and Gladiator (JT) vehicles may experience an issue where their heated steering wheel is either completely inoperative or does not reach an adequate temperature. This concern, often described as "JI/JT Heating Steering Wheel INOP or not warm enough," is addressed by a manufacturer communication, TSB S2423000045, issued by Jeep.

The purpose of this document, titled "GPOP - Issue Review System," is to provide guidance to dealerships. It aims to help technicians accurately diagnose the root cause of the heated steering wheel system malfunction, preventing unnecessary part replacements.

Symptoms of the Heated Steering Wheel Issue

The primary symptom owners will notice is that their heated steering wheel fails to heat up at all, or it does not get sufficiently warm to provide comfort. This can manifest as the steering wheel being

Frequently Asked Questions

What is the issue with the 2023-2024 Jeep Wrangler/Gladiator heated steering wheel?
Owners of certain 2023-2024 Jeep Wrangler and Gladiator vehicles may find their heated steering wheel is either completely inoperative or does not get warm enough. This is referred to as "JI/JT Heating Steering Wheel INOP or not warm enough" in manufacturer communications.
What should I do if my Jeep Wrangler heated steering wheel not working or isn't warm enough?
If your heated steering wheel is not working or not warm enough, you should contact your authorized Jeep dealership. They have access to manufacturer communication TSB S2423000045, which provides guidance on properly diagnosing the root cause of the issue.
Why is proper diagnosis important for the "Heated Steering Wheel Inoperative And Or Not Hot Enough" concern?
The manufacturer communication explicitly warns dealerships against prematurely replacing parts like the steering wheel, switches, or wire harness. Proper diagnosis, as outlined in Star On Line S2423000045, is crucial to identify the actual root cause and avoid unnecessary repairs or costs for the "Heated Steering Wheel Inoperative And Or Not Hot Enough" condition.

What Jeep Wrangler owners report

Counted from the records in our database across 41 model years.

18,838
Owner complaints
104
Recalls
2,758
Service bulletins
572
Crashes reported
552
Fires reported
435
Injuries reported

The 2024 model year

970 complaints, the 4th most of 41 model years on file. Owners reported 14 crashes, 13 fires and 7 injuries for this year, which also has 14 recalls on file.

Steering and Electrical System, the system this article covers, accounts for 7,221 of 18,838 complaints (38%), including 623 for 2024.

Complaints by model year

Model years with the most complaints for the Jeep Wrangler
2006730
20071,750
20081,904
2010686
2012836
2014658
20181,827
2019747
2021963
2024970

Most-reported systems

  1. Steering — 3,929
  2. Electrical System — 3,613
  3. Power Train — 2,470
  4. Engine — 2,406
  5. Fuel System — 2,015

Latest recalls for the 2024 model year

  • 26V363000 — Steering (Jun 2026) — Park outside
  • 26V327000 — Back Over Prevention (May 2026)
  • 25V766000 — Engine (Nov 2025)
All 2024 recalls →

Recent owner reports about steering and electrical system

Since the 68C Recall software update was performed on my Jeep, the vehicle has experienced recurring, unexpected losses of motive power while driving in Electric Mode. During these events, pressing the accelerator yields no response.

2024 Jeep Wrangler owner, Oct 2026

The contact owns a 2024 Jeep Wrangler. The contact received notification of NHTSA Campaign Number: 25V710000 (ELECTRICAL SYSTEM); however, the part to do the recall repair was unavailable.

2024 Jeep Wrangler owner, Oct 2026
Read owner complaints →

Complaints are owner reports filed with NHTSA. They are unverified, and counts depend on how many vehicles were sold, so they are not a failure rate.

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