Service-Bulletin

2021-2024 Jeep, Dodge, RAM P0128 Thermostat Issue

A technical service bulletin (TSB S2309000014) has been issued for 2021-2024 Jeep, Dodge, and RAM vehicles equipped with the 3.6L Pentastar engine, addressing diagnostic trouble code P0128 related to the thermostat assembly.

ByAhmet Topcu — Founder & Editor-in-ChiefAutomated summary2021 Jeep Wrangler
2021 Jeep Wrangler — Jeep P0128 thermostat
Editorial illustration generated for this article.
P0128S2309000014Thermostat Assy3.6L Pentastar UpgradeP0128 failure codeEngine Coolant Temperature Too LowJeep P0128 thermostatDodge P0128 thermostatRAM P0128 thermostatJeep Wrangler P0128
Jeep Gladiator
2021–2024
Jeep Grand Cherokee
2021–2024
Jeep Grand Wagoneer
2022–2024
Jeep Wagoneer
2022–2024
Jeep Wrangler
2022–2024
Dodge Durango
2021, 2022, 2024
▸ 1 weitere anzeigen
Ram 1500
2021–2024

Owners of 2021-2024 Jeep, Dodge, and RAM vehicles equipped with the 3.6L Pentastar engine may encounter a "P0128 failure code" related to the thermostat assembly. This issue is addressed by Technical Service Bulletin (TSB) S2309000014, which provides guidance for diagnosing and resolving the problem.

The TSB specifically targets vehicles that display the P0128 code, indicating that the engine coolant temperature is not reaching the necessary operating temperature within a specified time.

Symptoms

The primary symptom associated with this bulletin is the illumination of the Malfunction Indicator Lamp (MIL) due to the presence of diagnostic trouble code P0128. This code signifies that the engine coolant temperature is too low, which can impact engine efficiency and emissions.

Fault Codes / DTCs

This bulletin specifically addresses the following Diagnostic Trouble Code (DTC):

  • P0128: Engine Coolant Temperature is Too Low

Diagnosis

Before any parts are replaced, technicians are instructed to perform a thorough inspection. The TSB emphasizes the importance of following the inspection instructions provided in the latest version of Star Online Publication S2309000014. This step is crucial to accurately diagnose the root cause of the P0128 code.

Repair Procedure Summary

For affected vehicles displaying the Jeep P0128 thermostat issue, the repair involves a potential replacement of the thermostat assembly. However, this replacement should only occur after the detailed inspection procedures outlined in TSB S2309000014 have been completed and confirm the need for a new thermostat. The TSB focuses on ensuring that unnecessary thermostat replacements are avoided.

Important Warnings

Owners and technicians should be aware of a critical instruction from the manufacturer: "PRIOR TO PERFORMING ANY THERMOSTAT REPLACEMENT, PROCEED WITH INSPECTION INSTRUCTIONS FROM THE LATEST VERSION OF STAR ONLINE PUBLICATION S2309000014." This means a direct replacement of the thermostat without proper diagnostic inspection is not recommended and may not resolve the underlying issue.

Owner Action

If your 2021-2024 Jeep, Dodge, or RAM vehicle with the 3.6L Pentastar engine exhibits a check engine light and you suspect a Jeep P0128 thermostat problem, it is recommended to visit an authorized dealer. They will be able to perform the necessary diagnostic inspections and apply the appropriate repair as outlined in TSB S2309000014.


Source: NHTSA ID: 10251767

Frequently Asked Questions

What does the P0128 code mean for my Jeep, Dodge, or RAM?
The P0128 diagnostic trouble code (DTC) indicates that your vehicle's engine coolant temperature is too low. This means the engine is not reaching its optimal operating temperature within the expected time frame.
Which vehicles are affected by TSB S2309000014?
TSB S2309000014 applies to 2021-2024 Jeep, Dodge, and RAM vehicles equipped with the 3.6L Pentastar engine that are experiencing the P0128 failure code.
Should I replace the thermostat immediately if I see a P0128 code?
No, the manufacturer specifically advises against immediate thermostat replacement. Before any replacement, technicians must follow detailed inspection instructions from the latest version of Star Online Publication S2309000014 to accurately diagnose the cause of the Jeep P0128 thermostat issue.
What should I do if my vehicle has a P0128 code?
If your vehicle displays a P0128 code, you should schedule an appointment with an authorized dealer. They have access to the specific diagnostic procedures and the TSB S2309000014 to correctly identify and resolve the problem.

What Jeep Wrangler owners report

Counted from the records in our database across 41 model years.

18,838
Owner complaints
104
Recalls
2,758
Service bulletins
572
Crashes reported
552
Fires reported
435
Injuries reported

The 2021 model year

963 complaints, the 5th most of 41 model years on file. Owners reported 21 crashes, 27 fires and 15 injuries for this year, which also has 17 recalls on file.

Equipment, the system this article covers, accounts for 121 of 18,838 complaints (1%), including 1 for 2021.

Complaints by model year

Model years with the most complaints for the Jeep Wrangler
2006730
20071,750
20081,904
2010686
2012836
2014658
20181,827
2019747
2021963
2024970

Most-reported systems

  1. Steering — 3,929
  2. Electrical System — 3,613
  3. Power Train — 2,470
  4. Engine — 2,406
  5. Fuel System — 2,015

Latest recalls for the 2021 model year

  • 26V363000 — Steering (Jun 2026) — Park outside
  • 25V741000 — Electrical System (Oct 2025) — Park outside
  • 24V720000 — Electrical System (Sep 2024)
All 2021 recalls →

Recent owner reports about equipment

I plugged in my charger to my Jeep 4xe and I heard a sizzling sound from the wall charger unit and outlet. I immediately disconnected the charger and cut the power to the unit from the breaker box. This was installed in 2021 by a professional electrician.

2021 Jeep Wrangler owner, Oct 2024
Read owner complaints →

Complaints are owner reports filed with NHTSA. They are unverified, and counts depend on how many vehicles were sold, so they are not a failure rate.

Related Articles

2021 Jeep Wrangler Health Check: Recalls and Bulletins

The 2021 Jeep Wrangler has faced several significant issues, including recalls for potential engine stalls, high voltage battery fires in 4Xe models, and instrument panel failures. Owners should be aware of these safety concerns and numerous service bulletins addressing various electrical, engine…

2021 Jeep Wrangler DTCM Update for 4WD System Issues

Learn about TSB 08-366-26 for the 2021 Jeep Wrangler, which resolves Malfunction Indicator Lamp (MIL) illumination and 4WD system issues related to DTC C147B-92 by updating the Drivetrain Control Module (DTCM) software.

2017-2026 Chrysler, Dodge, Jeep Passive Entry Door Handle TSB

A technical service bulletin (TSB S2623000040) addresses inoperative passive entry door handles on various 2017-2026 Chrysler, Dodge, and Jeep models, instructing technicians to perform a specific online procedure before considering handle replacement.

2021-2026 Stellantis KeyFOB Low Battery DTCs B1A10-00

Stellantis TSB S2608000010 addresses diagnostic trouble codes B1A10-00 through B1A17-00 related to KeyFOB low battery conditions in 2021-2026 Chrysler, Dodge, Jeep, and RAM vehicles. Symptoms include inoperable remote keyless entry or passive start. Learn the recommended fix.

2021-2026 Jeep Wrangler/Gladiator Handle Release Parts

A Quality Inspection Request has been issued for specific 'HANDLE - INSIDE RELEASE' parts (68282334AD, 68282335AD, 68282336AD, 68282337AD, 68323950AD, 68323951AD) affecting 2021-2026 Jeep Wrangler and Gladiator vehicles. Parts built before August 7, 2025, are suspect and require return.

Comments

Be the first to comment.

Leave a comment

Comments are moderated and may take a moment to appear. Only your first name and the initial of your last name are shown publicly.

Verifying you are human...