2021-2024 Jeep Wrangler Soft Top Window Issue
This manufacturer communication, NHTSA ID 10248557, addresses a concern where the soft top windows on 2021-2024 Jeep Wrangler vehicles do not sit flush to the top. This can affect visibility and proper sealing of the soft top.
Gilt auch für
- Jeep Wrangler
- 2022–2024
Owners of 2021-2024 Jeep Wrangler vehicles may notice that their soft top windows do not sit flush to the top. This condition falls under the VISIBILITY:POWER WINDOW DEVICES AND CONTROLS component category and is the subject of NHTSA Manufacturer Communication 10248557. This communication aims to provide service information and guidance to resolve the Jeep Wrangler soft top window concern.
Symptoms
The primary symptom described in this manufacturer communication is that the "Soft Top Windows Do Not Sit Flush To The Top." This can lead to several issues for owners, including:
- Gaps between the soft top and the window panels.
- Potential for increased wind noise or water intrusion.
- Compromised visibility due to improper window alignment.
Diagnosis
Diagnosing this issue typically involves a visual inspection of the soft top windows to confirm they are not sitting flush. Technicians will assess the fitment and alignment of the windows against the soft top frame. The manufacturer communication, NHTSA ID 10248557, guides service personnel on how to properly identify and address the root cause of the Jeep Wrangler soft top window misalignment.
Repair Procedure Summary
While the specific repair steps are detailed in the full manufacturer communication, the document indicates that it provides instructions to address the soft top window fitment issue. Technicians are directed to consult the relevant service information to perform the necessary adjustments or repairs to ensure the soft top windows sit flush. The goal is to restore proper sealing and alignment of the windows.
Owner Action
If you own a 2021-2024 Jeep Wrangler and are experiencing soft top windows that do not sit flush, it is recommended to contact your authorized Jeep dealership. Inform them about the symptom and mention NHTSA Manufacturer Communication 10248557. The dealership technicians will be able to diagnose the problem and perform the appropriate repairs according to the manufacturer's guidelines.
Source: NHTSA Manufacturer Communication 10248557
Frequently Asked Questions
- What does NHTSA Manufacturer Communication 10248557 address?
- NHTSA Manufacturer Communication 10248557 addresses a specific issue on 2021-2024 Jeep Wrangler vehicles where the "Soft Top Windows Do Not Sit Flush To The Top."
- Which Jeep Wrangler models are affected by the soft top window issue?
- This issue primarily affects 2021, 2022, 2023, and 2024 Jeep Wrangler models where the soft top windows may not sit flush.
- What should I do if my Jeep Wrangler soft top window doesn't sit flush?
- If your Jeep Wrangler soft top window does not sit flush, you should contact your local Jeep dealership. They can refer to NHTSA Manufacturer Communication 10248557 for the appropriate diagnostic and repair procedures.
What Jeep Wrangler owners report
Counted from the records in our database across 41 model years.
- 18,838
- Owner complaints
- 104
- Recalls
- 2,758
- Service bulletins
- 572
- Crashes reported
- 552
- Fires reported
- 435
- Injuries reported
The 2021 model year
963 complaints, the 5th most of 41 model years on file. Owners reported 21 crashes, 27 fires and 15 injuries for this year, which also has 17 recalls on file.
Visibility, the system this article covers, accounts for 191 of 18,838 complaints (1%), including 5 for 2021.
Complaints by model year
| 2006 | 730 | |
|---|---|---|
| 2007 | 1,750 | |
| 2008 | 1,904 | |
| 2010 | 686 | |
| 2012 | 836 | |
| 2014 | 658 | |
| 2018 | 1,827 | |
| 2019 | 747 | |
| 2021 | 963 | |
| 2024 | 970 |
Most-reported systems
- Steering — 3,929
- Electrical System — 3,613
- Power Train — 2,470
- Engine — 2,406
- Fuel System — 2,015
Latest recalls for the 2021 model year
- 26V363000 — Steering (Jun 2026) — Park outside
- 25V741000 — Electrical System (Oct 2025) — Park outside
- 24V720000 — Electrical System (Sep 2024)
Recent owner reports about visibility
The contact owns a 2021 Jeep Wrangler. The contact stated that the soft top was not clear enough to see well out of the rear of the vehicle, especially while reversing in inclement weather.
Read owner complaints →The contact owns a 2021 JEEP Wrangler. The contact stated that while opening the vehicle's rear swing gate, they noticed that the rear windshield defroster grid was completely burnt and melted, with a scorched power wire leading directly to the glass…
Complaints are owner reports filed with NHTSA. They are unverified, and counts depend on how many vehicles were sold, so they are not a failure rate.
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