2024-2025 Jeep Compass Missing Charging Cable Bag TSB

Owners of certain 2024-2025 Jeep Compass PHEV models may discover that the black storage bag for their Mode 3 charging cable is absent from their vehicle. This issue is addressed by Technical Service Bulletin (TSB) 23-012-25, which provides a remedy for this oversight.

Symptoms

The primary symptom identified in TSB 23-012-25 is a "Missing black bag for the charging cable MODE 3." This means that the dedicated storage bag, intended to hold the Mode 3 charging cable, was not included with the vehicle at the time of delivery. Owners will simply notice the absence of this specific item.

Cause

The root cause of the missing charging cable bag has been identified as an "ODM misunderstood by plant." This indicates a communication or interpretation error during the manufacturing process, where the Original Design Manufacturer's specifications for including the charging cable bag were not correctly implemented at the assembly plant.

TSB and RSU Reference

This issue is covered by Technical Service Bulletin (TSB) 23-012-25, released on March 19, 2025. It has also been issued as a Rapid Service Update (RSU) 25-035. Both of these references point to the same corrective action. Owners can use these numbers when discussing the issue with their dealership.

Diagnosis and Vehicle Applicability

To determine if your 2024-2025 Jeep Compass is affected, dealers will check the vehicle's VIN in the VIP system or the RSU VIN list. This TSB applies to 2024-2025 Jeep Compass (MV) vehicles built on or after September 26, 2024 (MDH 0926XX) and on and before January 26, 2025 (MDH 0126XX). Affected vehicles are equipped with the 1.3I I4 Turbo PHEV Engine (Sales Code EYG).

Repair Procedure Summary

The repair for the missing Jeep Compass charging cable bag is straightforward and involves a few simple steps:

1. The dealership will order a new charging cable bag using your vehicle's VIN number to ensure the correct part is supplied.
2. Once the part arrives, a technician will open the trunk compartment of your Jeep Compass.
3. The new black charging cable bag will then be inserted into the trunk.
4. Finally, the trunk compartment will be closed.

This procedure has an estimated labor time of 0.1 hours under labor operation number 08-08-03-95, with a failure code of ZY.

Required Parts

To resolve the missing Jeep Compass charging cable bag issue, the following part numbers are specified:

• Part No. 7BX48LXHAA: MOPAR Bag, Storage
• Part No. 735716718: EMEA Bag, Storage

Only one of these parts is required per vehicle, depending on the market.

Warranty Information

All repairs related to TSB 23-012-25 are reimbursable within the provisions of your vehicle's warranty. Owners should not incur any cost for this service.

Important Warnings

It is important for owners to understand that this bulletin provides technical information to dealerships and is not an authorization for repair directly to consumers. Any service must be performed by an authorized dealer.

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Source: NHTSA ID 11015881