2024-2025 Jeep Compass Missing Charging Cable Bag TSB
A Technical Service Bulletin (TSB 23-012-25) has been issued for 2024-2025 Jeep Compass PHEV vehicles regarding a missing charging cable bag. This TSB outlines the procedure for dealers to order and install a new storage bag for the Mode 3 charging cable.
Também se aplica a
- Jeep Compass
- 2025
Owners of certain 2024-2025 Jeep Compass PHEV models may discover that the black storage bag for their Mode 3 charging cable is absent from their vehicle. This issue is addressed by Technical Service Bulletin (TSB) 23-012-25, which provides a remedy for this oversight.
Symptoms
The primary symptom identified in TSB 23-012-25 is a "Missing black bag for the charging cable MODE 3." This means that the dedicated storage bag, intended to hold the Mode 3 charging cable, was not included with the vehicle at the time of delivery. Owners will simply notice the absence of this specific item.
Cause
The root cause of the missing charging cable bag has been identified as an "ODM misunderstood by plant." This indicates a communication or interpretation error during the manufacturing process, where the Original Design Manufacturer's specifications for including the charging cable bag were not correctly implemented at the assembly plant.
TSB and RSU Reference
This issue is covered by Technical Service Bulletin (TSB) 23-012-25, released on March 19, 2025. It has also been issued as a Rapid Service Update (RSU) 25-035. Both of these references point to the same corrective action. Owners can use these numbers when discussing the issue with their dealership.
Diagnosis and Vehicle Applicability
To determine if your 2024-2025 Jeep Compass is affected, dealers will check the vehicle's VIN in the VIP system or the RSU VIN list. This TSB applies to 2024-2025 Jeep Compass (MV) vehicles built on or after September 26, 2024 (MDH 0926XX) and on and before January 26, 2025 (MDH 0126XX). Affected vehicles are equipped with the 1.3I I4 Turbo PHEV Engine (Sales Code EYG).
Repair Procedure Summary
The repair for the missing Jeep Compass charging cable bag is straightforward and involves a few simple steps:
- The dealership will order a new charging cable bag using your vehicle's VIN number to ensure the correct part is supplied.
- Once the part arrives, a technician will open the trunk compartment of your Jeep Compass.
- The new black charging cable bag will then be inserted into the trunk.
- Finally, the trunk compartment will be closed.
This procedure has an estimated labor time of 0.1 hours under labor operation number 08-08-03-95, with a failure code of ZY.
Required Parts
To resolve the missing Jeep Compass charging cable bag issue, the following part numbers are specified:
- Part No. 7BX48LXHAA: MOPAR Bag, Storage
- Part No. 735716718: EMEA Bag, Storage
Only one of these parts is required per vehicle, depending on the market.
Warranty Information
All repairs related to TSB 23-012-25 are reimbursable within the provisions of your vehicle's warranty. Owners should not incur any cost for this service.
Important Warnings
It is important for owners to understand that this bulletin provides technical information to dealerships and is not an authorization for repair directly to consumers. Any service must be performed by an authorized dealer.
Source: NHTSA ID 11015881
Frequently Asked Questions
- What is TSB 23-012-25 about for the Jeep Compass?
- TSB 23-012-25 addresses the issue of a missing black storage bag for the Mode 3 charging cable in certain 2024-2025 Jeep Compass PHEV vehicles. It provides instructions for dealers to supply and install the missing bag.
- Why is the charging cable bag missing in my 2024-2025 Jeep Compass?
- The TSB states the cause is an "ODM misunderstood by plant," meaning there was a misunderstanding during the manufacturing process that resulted in the omission of the charging cable bag.
- How do I get the missing charging cable bag for my Jeep Compass?
- You should contact your authorized Jeep dealership. They will verify if your vehicle is affected by TSB 23-012-25 using your VIN and then order and install the correct charging cable bag for you. The repair is covered under warranty.
- Which specific Jeep Compass models are affected by the missing charging cable bag?
- This TSB applies to 2024-2025 Jeep Compass (MV) models equipped with the 1.3I I4 Turbo PHEV Engine (Sales Code EYG), specifically those built between September 26, 2024 (MDH 0926XX) and January 26, 2025 (MDH 0126XX).
What Jeep Compass owners report
Counted from the records in our database across 20 model years.
- 4,014
- Owner complaints
- 29
- Recalls
- 1,555
- Service bulletins
- 157
- Crashes reported
- 54
- Fires reported
- 118
- Injuries reported
The 2024 model year
55 complaints, the 17th most of 20 model years on file. Owners reported 6 crashes, 1 fire and 3 injuries for this year.
Electrical System, the system this article covers, accounts for 1,105 of 4,014 complaints (28%), including 19 for 2024.
Complaints by model year
| 2007 | 435 | |
|---|---|---|
| 2011 | 188 | |
| 2012 | 184 | |
| 2014 | 308 | |
| 2016 | 293 | |
| 2017 | 229 | |
| 2018 | 948 | |
| 2019 | 331 | |
| 2022 | 226 | |
| 2024 | 55 |
Most-reported systems
- Engine — 1,268
- Electrical System — 1,105
- Power Train — 552
- Suspension — 363
- Fuel/Propulsion System — 315
Recent owner reports about electrical system
Jeep compass is notorious for electrical issues. Randomly jolts because of the turbo. Randomly pops up electrical issues when there are no electrical issues.
Read owner complaints →The vehicle caught on fire while sitting in a parking lot. This vehicle had just over 13,000 miles, serviced by jeep dealer, and health reports did not surface any problems. The fire impacted other vehicles around it.
Complaints are owner reports filed with NHTSA. They are unverified, and counts depend on how many vehicles were sold, so they are not a failure rate.
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