2024 Jeep Compass RVC Error TSB 08-121-24

Symptoms

Owners of affected vehicles may observe a critical issue with their rearview camera system. The primary symptom is a faulty display, specifically described as: "RVC display has a blurry image, a blue screen and/or grid line that is not working." This can significantly impair visibility when backing up, posing a safety risk by making it difficult to detect obstacles or other vehicles.

This 2024 Jeep Compass RVC error is attributed to a general camera error, which prevents the system from functioning correctly and providing a clear, reliable image.

Diagnosis and Trigger Conditions

To determine if your vehicle is affected by this Rear View Camera (RVC) error, a VIN check is required. Dealerships can verify applicability using the Vehicle Information Plus (VIP) system or by checking the Rapid Service Update (RSU) VIN list. This RSU, identified as 24-083, specifically applies only to vehicles on this pre-determined VIN list.

The diagnostic procedure involves several steps. First, the vehicle's ignition must be turned on. Technicians will then navigate to the 'Vehicle' tab on the radio screen, select 'Camera' and then 'Configurations'. It's important to ensure the "Directive Lines" option, which provides parking guidelines, is enabled. Following this, the rearview camera display on the radio screen is inspected to confirm whether it shows a proper image or exhibits the described symptoms of a blurry image, blue screen, or non-functional grid lines.

Repair Procedure Summary

If the inspection confirms the presence of a blurry image, a blue screen, or non-working grid lines on the Rear View Camera (RVC) display, the repair procedure involves replacing the RVC. Detailed service procedures for RVC removal and installation are available to technicians through DealerCONNECT under the 'Service Info' section, specifically within '08 - Electrical / 8B - Driver Assistance / Assistance System Components / Cameras'.

Should the display be found to be functioning properly during the inspection, the bulletin is considered completed. In such cases, the inspection Labor Operation (08-20-07-99) is used to close out the active RSU. The repair process is designed to address the underlying camera error causing the 2024 Jeep Compass RVC error.

Required Parts

If a replacement Rear View Camera (RVC) is necessary, the following part numbers are specified:

• For Jeep Renegade:
  • EMEA - 7096494
  • MOPAR - 68715153AA
• For Jeep Compass:
  • EMEA - 7096493
  • MOPAR - 68715154AA
• For Jeep Commander:
  • EMEA - 7096492
  • MOPAR - 68715151AA

These parts are to be used as needed (AR - As Required) for the repair.

Important Warnings

It is crucial for owners to understand that this Rapid Service Update (RSU 24-083) is specifically applicable only to vehicles that appear on the RSU VIN list. Not all 2024 Jeep Compass, Renegade, or Commander vehicles may be included, even if they fall within the general build date range. Verification of your vehicle's VIN is essential before proceeding with any service related to this bulletin.

Owner Action

If you own a 2024 Jeep Compass, Renegade, or Commander and are experiencing a blurry, blue, or non-functional rearview camera display, you should contact your authorized Jeep dealership. Provide them with your vehicle's VIN so they can check its applicability against the RSU VIN list for TSB 08-121-24 and RSU 24-083. All repairs performed under this bulletin are reimbursable within the provisions of your vehicle's warranty, meaning there should be no cost to you for the inspection or replacement if your vehicle qualifies.

Source: NHTSA TSB 11001135