2022 Jeep Compass Radio USB Software Update TSB

Owners of the 2022 Jeep Compass may encounter a range of issues with their vehicle's radio and Uconnect system. These problems are addressed by a specific software update, as outlined in manufacturer communication TSB 10248048. This technical service bulletin describes various symptoms that can be resolved by updating the radio's USB software to version S26.17. If you are experiencing any of these issues with your 2022 Jeep Compass manufacturer_communication, a dealer visit is recommended.

Symptoms of Uconnect and Radio Malfunctions

Owners may describe one or more of the following symptoms related to their Uconnect or radio system:

• "Voice Recognition (VR) inoperative"
• "Phone browse seek inoperative"
• "Profile screen crashes"
• "Radio display inoperative (rear view camera still operable)"
• "Overlapping media icons"
• "Keyboard not working properly in Arabic"
• "Unable to add new widgets pages when set to Arabic language"
• "Radio operation system notification shown"
• "End call popup inoperative"
• "Drop in volume levels"
• "Phone Repetition in cluster inoperative"
• "Black screen (rear view camera still operable)"
• "Media sources not displayed"
• "Autoplay inoperative when device is connected via USB"
• "Radio reset (rear view camera still operable)"
• "Navigation page blank"
• "Incorrect Vehicle in Motion HMI message displayed"
• "Text overlap with media source favorites"
• "Keyboard remains on"
• "Notification menu not displayed"
• "Status bar blank"
• "No audio from media source"
• "Wireless Android AutoT and CarPlayT inoperative"
• "Phone contact name misaligned"
• "Incorrect POI navigation routing"
• "Media source text misaligned"
• "Radio favorites inoperative"
• "Vehicle menu not accessible with Ignition on"
• "Screen turns off during Assist Call (rear view camera still operable)"
• "Phone call does not transfer at ignition off"
• "SXMT radio inoperative"
• "Radio off setting malfunctioning"
• "Memory seat recall missing"
• "Climate settings not matching hardkeys"
• "Media sources will not change"
• "Two media sources highlighted"
• "Wi-Fi Hotspot inoperative"
• "Unable to delete user profile"
• "Missing Uconnect phone contacts"
• "Uconnect phone inoperative"

Diagnosis and Repair

The diagnostic process involves inspecting the current software level of the radio USB system. If the software is not at the required version, an update is necessary.

The repair procedure, as detailed in TSB 10248048, involves updating the radio USB software to version S26.17. This update is designed to resolve all the listed symptoms and restore proper functionality to the Uconnect and radio systems.

Owner Action

If your 2022 Jeep Compass is exhibiting any of the described radio or Uconnect issues, it is recommended to schedule an appointment with an authorized Jeep dealer. They will be able to inspect your vehicle's current software level and perform the necessary update to S26.17. This update addresses the various problems associated with the 2022 Jeep Compass manufacturer_communication, ensuring your infotainment system operates correctly.

NHTSA ID: 10248048