Service Bulletin

2022-2026 Honda Civic Rear Shelf Vibration

Honda is actively investigating customer complaints of rear shelf assembly vibration and rattles in 2022-2026 Civic Touring, Sport Touring, and Si models. Dealers are requested to identify and report qualifying vehicles for parts collection to help understand the root cause.

ByAhmet Topcu — Founder & Editor-in-ChiefAutomated summary2024 Honda Civic
2024 Honda Civic — Honda Civic rear shelf vibration
Editorial illustration generated for this article.
2022-2026 Civic Rear Shelf VibrationHonda Civic rear shelf vibrationCivic Touring rear shelf vibrationCivic Sport Touring rear shelf vibrationCivic Si rear shelf vibrationrear shelf assembly vibrationrattle child seat anchor tether strap cover[email protected]800-880-1072NHTSA ID 11027811
Honda Civic
2022, 2023, 2025, 2026
Honda Civic Si
2022–2026

What's Happening

American Honda Motor Co., Inc. (AHM) is currently investigating customer complaints regarding a Honda Civic rear shelf vibration in certain 2022-2026 Civic Touring, Sport Touring, and Si vehicles. Owners have reported a vibration from the rear shelf assembly, particularly noticeable while playing music. Additionally, some customers have observed a rattle around the child seat anchor tether strap cover area on the rear shelf.

This investigation, referenced as a "Request for Visit: 2022-2026 Civic Rear Shelf Vibration (ACTION REQUIRED)" and "Request for Parts: 2022-2026 Civic Rear Shelf Vibration (ACTION REQUIRED)" by Honda, aims to collect specific parts from affected vehicles. This proactive measure is intended to help Honda engineers better understand the root cause of the condition before any repair attempts are made.

Qualifying Conditions for Investigation

Honda is specifically interested in vehicles that meet certain criteria to ensure the collected parts are relevant to the Honda Civic rear shelf vibration issue. Your vehicle must meet all of the following requirements:

  • The Civic trim level must be Touring, Sport Touring, or Si.
  • The dealership must be able to duplicate the vibration or rattle from the rear shelf.
  • A video must be captured showing the issue. This video should include sound settings from the audio screen, a verbal statement of the settings, and a visual demonstration of the vibration or rattle from the rear shelf area. This video needs to be emailed to Technical Information & Support (TIS).
  • The vehicle must not have any modifications to its audio system.
  • The vehicle must not have been involved in a collision.
  • There must be no prior repairs or disassembling of the rear shelf area or subwoofer.

What Owners Should Do

If you own a 2022-2026 Honda Civic Touring, Sport Touring, or Si and are experiencing a Honda Civic rear shelf vibration or rattle, especially while playing music, you should contact your authorized Honda dealership. Explain the symptoms you are experiencing and mention that you believe your vehicle might qualify for Honda's parts collection program related to this issue.

Your dealership's service personnel will need to contact Honda's Technical Information & Support (TIS) via email at [email protected] or by calling 800-880-1072 (Monday-Friday, 7am-5pm PST). They will provide specific vehicle information, including model year, model name, issue description, VIN, dealer details, your name, phone number, current mileage, and confirmation that the vehicle meets all qualifiers, along with the attached video.

Important Note for Technicians

As an incentive for identifying and reporting qualifying vehicles, Honda is offering a VISA gift card to technicians whose submissions lead to a successful Dealer Visit/Parts Collection/Information Collection. TIS will provide additional details regarding this appreciation gesture if applicable.


Source: NHTSA ID 11027811

Frequently Asked Questions

What is the Honda Civic rear shelf vibration issue?
Honda is investigating customer complaints of a vibration from the rear shelf assembly, often occurring while playing music, and a rattle around the child seat anchor tether strap cover area in certain 2022-2026 Civic Touring, Sport Touring, and Si models.
Which Honda Civic models are affected by the rear shelf vibration?
The investigation specifically targets 2022-2026 Honda Civic models in the Touring, Sport Touring, and Si trim levels.
What should I do if my Honda Civic has a rear shelf vibration?
If your 2022-2026 Honda Civic Touring, Sport Touring, or Si is experiencing this rear shelf vibration, contact your Honda dealership. They will need to verify the issue and contact Honda's Technical Information & Support (TIS) to see if your vehicle qualifies for their parts collection program.
Will Honda repair the rear shelf vibration under this program?
This program is currently for information and parts collection to understand the root cause of the rear shelf vibration. Honda explicitly states that parts collection should occur 'prior to you attempting a repair of any kind,' indicating that a repair procedure is not yet established or authorized under this specific communication.

What Honda Civic owners report

Counted from the records in our database across 46 model years.

16,711
Owner complaints
94
Recalls
1,769
Service bulletins
1,775
Crashes reported
179
Fires reported
1,484
Injuries reported

The 2024 model year

135 complaints, the 31st most of 46 model years on file. Owners reported 14 crashes, 1 fire and 12 injuries for this year, which also has 3 recalls on file.

Structure, the system this article covers, accounts for 831 of 16,711 complaints (5%), including 2 for 2024.

Complaints by model year

Model years with the most complaints for the Honda Civic
20011,079
2002702
20061,462
20071,270
2008981
20161,082
2017606
2018752
2022889
2024135

Most-reported systems

  1. Air Bags — 2,938
  2. Steering — 2,631
  3. Power Train — 1,883
  4. Electrical System — 1,666
  5. Engine — 1,163

Latest recalls for the 2024 model year

  • 24V859000 — Seats (Nov 2024)
  • 24V744000 — Steering (Oct 2024)
  • 23V704000 — Steering (Oct 2023)
All 2024 recalls →

Recent owner reports about structure

Paint chips easily for no reason. Car was purchased in Jan 15th of 2024. First occurrence was 3/23/24 and have more chips since then.

2024 Honda Civic owner, May 2024
Read owner complaints →

Complaints are owner reports filed with NHTSA. They are unverified, and counts depend on how many vehicles were sold, so they are not a failure rate.

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