2021-2022 Honda Civic & CR-V A/C Compressor Seal Leak

Why This Matters

American Honda Motor Co., Inc. has announced a warranty extension for certain Civic and CR-V vehicles due to a potential A/C compressor shaft seal leak. This condition stems from a new North America regulation that introduced a different refrigerant and oil. The new chemicals can cause the compressor shaft seal to swell, leading to abnormal wear and increased gaps that allow refrigerant to escape.

Symptoms of a Honda A/C Compressor Leak

Owners may notice that their vehicle's air conditioning system is not cooling effectively or at all. This is typically due to the loss of refrigerant from the system. If you experience a reduction in your A/C performance, it could be a sign of a Honda A/C compressor leak.

Warranty Extension Details

Honda is extending the warranty on the A/C compressor shaft seal from the original 3 years to 10 years from the vehicle's original date of purchase, with no mileage limitation. This extended coverage applies to both the original owner and any subsequent owners. It's important to note that this warranty extension does not apply to vehicles that have been declared a total loss or sold for salvage, or those with a branded or similar title.

This warranty extension is documented under Service Bulletin #23-039 and Service Bulletin #23-040, which address DEFECT #6A5 and SYMPTOM #RE8 and #EE9.

What Honda Will Do

If your 2021-2022 Honda Civic or CR-V is experiencing an A/C issue related to this condition, Honda will replace the A/C compressor shaft seal free of charge. The repair process is estimated to take approximately 2 to 3 hours, though your dealer can provide a more precise estimate.

Important Warnings

No action is required on your part unless you are experiencing a problem with your vehicle's A/C system. If you previously paid for an A/C compressor and/or shaft seal replacement due to this specific condition, you may be eligible for reimbursement. Instructions for reimbursement procedures are available from Honda.

Owner Action

If you suspect your vehicle has a Honda A/C compressor leak, contact an authorized Honda dealer to schedule an inspection. Make sure to mention the potential A/C compressor shaft seal leak and the warranty extension. If the problem is confirmed to be related to the extended warranty condition, the repair will be performed at no cost to you.

For any questions regarding this notice or for assistance locating a Honda dealer, you can contact American Honda's Customer Support & Campaign Center at 1-888-234-2138. Additional resources are available online at AskDave.honda.com and mygarage.honda.com.

Source: NHTSA ID: 10237958