2022-2023 Honda Civic Hatchback Water Leak Investigation
American Honda is investigating reports of water leaks from the rear hatch of 2022-2023 Civic Hatchbacks. Owners may notice water in the cargo area or pouring from the sides when opening the hatch. Honda is asking dealerships to identify qualifying vehicles for inspection to understand the cause.
Also applies to
- Honda Civic
- 2022
Why This Matters
Water leaks in a vehicle can lead to significant problems beyond just a wet interior. They can cause mold and mildew growth, damage to electrical components, and corrosion, potentially affecting the vehicle's long-term reliability, resale value, and even safety.
What's Being Investigated
American Honda Motor Co., Inc. (AHM) is actively investigating reports of a Honda Civic water leak affecting certain 2022-2023 Civic 5-door Hatchback models. Customers have reported noticing "water leak in the cargo area" or an "excessive amount of water pouring out from the sides when opening the rear hatch."
This investigation, identified as "Request for Visit: 2022-2023 Civic 5 Dr Hatch Water Leak (ACTION REQUIRED)", aims to thoroughly understand the root cause of this condition. Honda's goal is to inspect affected vehicles before any repair attempts are made by dealerships.
How Honda Is Investigating
Honda is requesting its dealerships to identify specific vehicles that meet certain criteria for inspection. This proactive approach helps the manufacturer gather data directly from affected vehicles.
Qualifying conditions for inspection include:
- The vehicle's manufactured date on the driver's door jamb must be December 2021 or later.
- The dealership must be able to duplicate the issue or verify the presence of water in the cargo area.
- The vehicle must not have been involved in a collision.
- No repair attempts should have been made for this specific issue.
If a vehicle meets these qualifiers, dealers are instructed to contact Honda's Technical Information & Support (TIS) via email at [email protected] or by phone at 800-880-1072 (Monday-Friday, 7am-5pm PST). Dealers need to provide specific vehicle information, including the model year, model name, the issue (e.g., "Honda Civic water leak"), VIN, dealer number, technician's name, best phone number, current mileage, and DPTS#.
As an incentive, Honda is offering a Visa gift card to technicians whose identified vehicles are accepted as candidates for this investigation.
Important Warnings for Owners and Dealers
The manufacturer communication includes critical instructions for both dealership personnel and, indirectly, for owners:
- The message explicitly states: "This message is solely directed to Honda dealership personnel; please handle it accordingly. Print this iN message and provide a copy to the Shop Foreman and all Service Advisors." This highlights that this is an internal communication for dealers, not a direct owner notification.
- Dealers are also instructed: "To better understand the cause of this condition, AHM would like to inspect the vehicle prior to you attempting a repair of any kind." This means that no repairs should be attempted on qualifying vehicles before Honda's inspection.
What Owners Should Do
If you own a 2022 or 2023 Honda Civic Hatchback and are experiencing a Honda Civic water leak in the cargo area or notice water pouring from the rear hatch, it is important to contact your authorized Honda dealership. Inform them of the symptoms you are observing and mention that Honda is investigating this specific issue.
Your dealership will be able to determine if your vehicle meets the criteria for Honda's ongoing inspection program and advise you on the next steps.
Source: NHTSA Manufacturer Communication 10237167
Frequently Asked Questions
- What models are affected by the Honda Civic water leak investigation?
- The investigation specifically targets 2022-2023 Honda Civic 5-door Hatchback models that are experiencing water leaks from the rear hatch.
- What are the symptoms of the water leak in the Honda Civic Hatchback?
- Owners may notice water in the cargo area or an excessive amount of water pouring out from the sides when opening the rear hatch. These are the key indicators of the Honda Civic water leak being investigated.
- What should I do if my 2022-2023 Honda Civic Hatchback has a water leak?
- You should contact your authorized Honda dealership and report the water leak. They will assess if your vehicle qualifies for Honda's ongoing investigation into this issue, which is identified as "Request for Visit: 2022-2023 Civic 5 Dr Hatch Water Leak (ACTION REQUIRED)".
- Is Honda offering a fix for the Civic Hatchback water leak?
- Currently, Honda is in the investigation phase to understand the cause of the water leak. They are requesting to inspect qualifying vehicles before any repairs are attempted, meaning a specific repair procedure has not yet been released.
What Honda Civic owners report
Counted from the records in our database across 46 model years.
- 16,711
- Owner complaints
- 94
- Recalls
- 1,769
- Service bulletins
- 1,775
- Crashes reported
- 179
- Fires reported
- 1,484
- Injuries reported
The 2023 model year
263 complaints, the 25th most of 46 model years on file. Owners reported 19 crashes, 0 fires and 12 injuries for this year, which also has 4 recalls on file.
Structure, the system this article covers, accounts for 831 of 16,711 complaints (5%), including 4 for 2023.
Complaints by model year
| 2001 | 1,079 | |
|---|---|---|
| 2002 | 702 | |
| 2006 | 1,462 | |
| 2007 | 1,270 | |
| 2008 | 981 | |
| 2016 | 1,082 | |
| 2017 | 606 | |
| 2018 | 752 | |
| 2022 | 889 | |
| 2023 | 263 |
Most-reported systems
- Air Bags — 2,938
- Steering — 2,631
- Power Train — 1,883
- Electrical System — 1,666
- Engine — 1,163
Latest recalls for the 2023 model year
- 24V859000 — Seats (Nov 2024)
- 24V744000 — Steering (Oct 2024)
- 23V704000 — Steering (Oct 2023)
Recent owner reports about structure
Report: Peeling white pearl paint on my Honda civic. The car is 3 years old and already on the hood peeling off. I-Car certified body shop looked at the car and immediately said factory defect upon testing.
Read owner complaints →Rear hatchback fills internally with water and only drains when tailgate is raised. Standing water and freeze/thaw cycle has potential to damage electrical components (taillights, rear camera, license plate light, rear defroster, rear wiper).
Complaints are owner reports filed with NHTSA. They are unverified, and counts depend on how many vehicles were sold, so they are not a failure rate.
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