2022-2025 Honda Rearview Mirror Bracket Detached/Loose

Symptoms of a Detached Rearview Mirror Bracket

The primary symptom owners will notice is a "Rearview Mirror Bracket Detached/Loose" condition. This means the rearview mirror bracket or its slug, which secures the mirror to the windshield, may have separated from the glass. Owners might observe that the rearview mirror is no longer securely attached, feels wobbly, or has completely fallen off the windshield.

Important Warnings from Honda

Honda has issued specific warnings regarding this parts collection effort for the rearview mirror bracket detached issue. Technicians are advised that American Honda Motor Co., Inc. (AHM) "will NOT accept a vehicle wih a BRACKET/SLUG still attached to the windshield." Additionally, AHM states that "Failure between the mount spring and bracket will not be accepted" for their investigation purposes. This emphasizes that only vehicles with a confirmed detached or loose rearview mirror bracket are eligible for this program.

Honda's Investigation into Detached Rearview Mirror Brackets

American Honda Motor Co., Inc. (AHM) is actively investigating customer complaints concerning a detached or loose rearview mirror bracket/slug from the windshield. This issue specifically affects certain 2023-2025 Honda Accords, 2022-2025 Honda Civics, and 2022-2025 Honda Odysseys. To gain a comprehensive understanding of the root cause of this condition, AHM is requesting to collect specific parts from affected vehicles before any repair attempts are made. This initiative is crucial for gathering direct evidence from failed components, allowing engineers to analyze the "Rearview Mirror Bracket Detached/Loose" issue and develop a permanent solution.

Qualifying Your Vehicle for Parts Collection

For your vehicle to qualify for this important parts collection program, it must meet several specific criteria. First, the vehicle's manufactured date, which can typically be found on the driver's door jamb, must be AFTER December 2022. Second, the rearview mirror "BRACKET/SLUG" itself must be genuinely detached or loose from the windshield. It is essential to remove the housing to visually confirm this condition and capture a photo. Honda explicitly states that if the bracket is still attached to the windshield, the vehicle will not be accepted for this program.

Other conditions that are acceptable for participation include existing cracks or chips on the windshield, provided the rearview mirror bracket is already detached or loose. If the windshield was previously replaced, it is permitted only if a Honda genuine part was used for the replacement. Crucially, the vehicle must not have been involved in a collision, and no repair attempts for this specific Honda rearview mirror bracket detached issue should have been made during the current service visit. Meeting these qualifiers is vital for your vehicle to contribute to Honda's investigation.

Reporting a Qualifying Vehicle

If your vehicle meets the specified qualifiers for the detached or loose rearview mirror bracket, your dealership should contact Honda's Technical Information & Support (TIS). This can be done by emailing [email protected] or calling 800-880-1072 (Monday-Friday, 7am-5pm PST). TIS will provide further instructions and record necessary vehicle information.

When contacting TIS, ensure the email title includes the Model Year (e.g., 2026), Model Name (e.g., Accord), Issue (e.g., Brake Judder), and VIN. The email body should contain the Dealer Name & Number, Dealer City & State, your name, best phone number, current mileage, confirmation that the vehicle meets all qualifiers, and one photo of the detached/loose rearview mirror condition. A DPTS# is also required.

Source: NHTSA ID: 11027812