2022-2023 Honda Civic A/C Condenser Leak Investigation

Background: Honda's Investigation into Civic A/C Issues

American Honda Motor Co., Inc. (AHM) has initiated an investigation into certain 2022-2023 Honda Civic vehicles. This inquiry focuses on customer complaints regarding the air conditioning system not blowing cold air.

Technicians have also observed an oil stain on the right side of the A/C condenser in affected vehicles. Honda aims to thoroughly understand the root cause of this specific "Honda Civic condenser leak" condition.

Symptoms of the Condenser Leak

Owners of 2022-2023 Honda Civic models may notice their vehicle's air conditioning system is "A/C not blowing cold air". This is the primary symptom reported by customers.

Technicians inspecting these vehicles are specifically looking for an "oil stain on the right side of the condenser". This stain is typically located near the receiver dryer tube or desiccant tube.

Qualifying Conditions for Honda's Inspection

Honda is interested in inspecting 2022-2023 Civic vehicles that meet a specific set of criteria. For a vehicle to qualify for this special inspection, all of the following conditions must be met:

• There must be an oil stain confirmed on the right side of the condenser, specifically where the receiver dryer tube/desiccant tube is located.
• The customer must be complaining of the "A/C not blowing cold air".
• It must be confirmed that the A/C compressor is not seized.
• There should be no previous replacement of the A/C condenser.
• The A/C condenser must not have any impact damage from a vehicle accident or other hazard.

Important Warnings for Owners and Technicians

It is crucial to note that Honda's primary objective is to inspect the vehicle prior to any repair attempts. This is to gather data and better understand the underlying cause of the "Honda Civic condenser leak" before a solution is implemented.

Dealers are specifically instructed not to attempt any repairs of any kind on qualifying vehicles until Honda has completed its inspection. This approach ensures that the vehicle's condition remains undisturbed for diagnostic purposes.

Next Steps for 2022-2023 Honda Civic Owners

If your 2022-2023 Honda Civic exhibits the symptoms of "A/C not blowing cold air" and you suspect an oil stain on the condenser, you should contact your local Honda dealership. Inform them that your vehicle may match the criteria for the "Request for Visit: 2022-2023 Civic Condenser Leak (ACTION REQUIRED)" investigation, identified by NHTSA ID 10236082.

Dealership personnel who identify a qualifying vehicle are instructed to email Technical Information & Support (TIS) at [email protected] or call 800-880-1072 (Monday-Friday, 7am-5pm PST). They will need to provide specific vehicle information, including the model year, model name, VIN, dealer number, technician's name, phone number, current mileage, and DPTS#.

As an incentive, Honda is offering a Visa gift card to technicians who successfully identify and report a qualifying vehicle that is accepted for this data collection.

Source: NHTSA ID 10236082